Identifying Root Causes
Healthcare quality improvement video series made available publicly by the Stanford Medicine Center for Improvement. To learn more visit smci.stanford.edu.
Healthcare quality improvement video series made available publicly by the Stanford Medicine Center for Improvement. To learn more visit smci.stanford.edu.
Пікірлер: 2
There is never 1 root cause. Notice how you begin by saying finding "the" root cause then you switch to talking about root causes. Every problem consists of a system of causes. There is nothing special about the 5th why. Problem solving is also rarely linear. Root causes are like a branch system.
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Great comment. Agree that the 5th why may or may not be where you land. It's more about pushing to be willing to ask it multiple times.