I’m Returning My Alienware Aurora R14!!! 😩😩😩

Ғылым және технология

A quick video on why I’m returning my R14 and what’s next.
Ended up swapping out a:
Alienware Aurora R14
Ryzen 9 5900HX
32GB RAM at 3600MHZ
1TB SSD
RTX 3080
$3100 with discounts
for a:
Alienware Aurora R13
Intel Core i9 12900
64GB RAM at 4800MHZ
1TB SSD
RTX 3080
$2600 with discounts
Changed my mind. Lol. Here’s the credit card referral link; and remember, any legal “side hustle” is considered a business. Including KZread. Just report it and pay your taxes. Lol.
Referral Link for the American Express Blue Business Cash Card:
refer.amex.us/SHAWNCssoT?XL=MIMCP
You must add the Dell offer to your account online prior to purchasing. 10% off up to $1500.
And don’t forget to call/chat with customer service and just ask for a discount. I get at least 5% every time I do. This time they gave me 10% after getting back with me an hour later via email.
My Gear (Amazon Affiliate Links, these links help the channel to bring more content and is *NO* additional cost to you if you purchase from these links)
Apple MacBook Pro 16 (M1 Pro) (Editing)
amzn.to/2YbisOi
Camera: Sony a6600
amzn.to/2VvjmDJ
Sony a7C
amzn.to/2UYaZQS
Lens: Sigma 16mm (Sony E Mount)
amzn.to/3B2Wued
DJI Ronin SC Gimbal
amzn.to/390q8Vn
DJI OM4 Gimbal
amzn.to/3nq5OVP
Beat Production: Akai MPC Live 2
amzn.to/3tycjXT
Monitors: Dell S2721DGF
amzn.to/3hv8FJO
TV: LG CX48
amzn.to/2UECoY5
Headset: Roccat Syn Pro Air
amzn.to/3wz2rg6
Mic: Blue Yeti
amzn.to/3ARmBW4
Desk: Homall 55” Gaming Desk
amzn.to/3e4Rz3m
Mouse: Alienware AW610M
amzn.to/3ByEXf4

Пікірлер: 88

  • @audidriver4874
    @audidriver48742 жыл бұрын

    I had the same issue with my wifi card. R14 ryzen 7 5800x 3080 32gb ddr4 3600mhz. All I had to do was to take the round battery out and put it back in and it worked. Either way both the R13 and R14 are amazing PC's. Immense upgrade from the R10-R11

  • @rehull1973
    @rehull19739 ай бұрын

    Just got an R14 r9 5900, 32gig with 3080ti for $850. Its running great. Even came with the top exhaust fan.

  • @RedLeo-pf9yo
    @RedLeo-pf9yo Жыл бұрын

    Man that thing looks badazz !!!!! (Black with Red).

  • @mkgriff1492
    @mkgriff14922 жыл бұрын

    You can buy ram heatsinks and dress it up more. It looks good.

  • @purgejmi
    @purgejmi Жыл бұрын

    I thought I knew about computers, but then I watch your video and, I got no clue and need to learn more before buying my next computer.

  • @F0X1207
    @F0X12072 жыл бұрын

    It’s a bios setting thing just reset your bios by taking your motherboard batterie out and make sure your system is off then wait 5 min. And then put it back in and it should fix the issue

  • @jjindra21
    @jjindra21 Жыл бұрын

    I was afraid to get the cable cover for my r14 because i thought it would cause the system to overheat but apparently it has

  • @MetraRailfanning
    @MetraRailfanning7 ай бұрын

    I don’t blame you it’s proprietary can’t upgrade it

  • @Jamarraquad
    @Jamarraquad2 жыл бұрын

    Yeah the cryo tech cooling is made by intel that’s why it doesn’t come with the r14 with AMD. So intel is to blame for not having it . But it looks cooler with the neon for sure, but as for cooling I think it’s just about the same intel chips don’t run as hot anyway

  • @SH-ni8sh
    @SH-ni8sh2 жыл бұрын

    Good stuff

  • @Val-vl3ug
    @Val-vl3ug2 жыл бұрын

    Just ordered my r13 refurbish like new they say I’m little worried about it hope it gets here in perfect condition got a great deal 12900kf 32gb ram 2tb m.2 Rtx 3090 with the back cover $3500 out the door

  • @dannycapturesitall6234

    @dannycapturesitall6234

    Жыл бұрын

    And how’s it going

  • @kayjoe7237
    @kayjoe7237 Жыл бұрын

    The WiFi issue is a known problem with W11.

  • @DarkEcho1476
    @DarkEcho14762 жыл бұрын

    i want the R13. but not sure where to get it from.

  • @gilbertfernandez6062
    @gilbertfernandez6062 Жыл бұрын

    can i have the old one on the floor? if you used it? cant a afford to buy one.. 😢

  • @VinnigTiredOfCompaniesGimping
    @VinnigTiredOfCompaniesGimping2 жыл бұрын

    Almost returned my x15 brother! Alienware upgraded me to max spec x15 r2qhd. I had max spec x15r1 though. Qhd panels kept having dead pixels.

  • @infinite_xiao5483

    @infinite_xiao5483

    2 жыл бұрын

    damn, my m17 r4 keep having dead pixels too, three replacement unit, all had dead pixels, my panel is 4k, they are gonna replace it with the x17 maxed out now, hoping that 4k screen won't have issues

  • @freemaysin5088

    @freemaysin5088

    2 жыл бұрын

    How many PCs? I'm worried now, i just bought a max spec QHD X15. I had to return my m15r4 due to damaged screen upon arrival, then the second because of thermal issues. What the fuck is going on with DELL?

  • @VinnigTiredOfCompaniesGimping

    @VinnigTiredOfCompaniesGimping

    2 жыл бұрын

    @@freemaysin5088 3

  • @freemaysin5088

    @freemaysin5088

    2 жыл бұрын

    @@VinnigTiredOfCompaniesGimping My x15 is supposed to be here tomorrow, but it's still showing "in production" loved alienware's since I was a kid but i'm just about fkn done dealing with dell

  • @freemaysin5088

    @freemaysin5088

    2 жыл бұрын

    guess i'll update this for anyone interested, my X15 (which was to replace 2 M15 R4's that were damaged upon arrival) was faulty. Constant overheating and thermal throttling, and the screen had a couple dead pixels. Also the AlienFX had a problem, not matter what colors I set it to, when the FN+F1 was pressed it reset it all to the RGB, and everytime the computer rebooted the computer would override my light settings and go back to RGB. I messed with it for a few days and just sent it back. Dell's quality control is absolute garbage, i'm just keeping my M15 R5. I just repasted it and its such a legit computer.

  • @tundramonkey
    @tundramonkey Жыл бұрын

    I will never deal with Dell again. Dante himself could not have imagined the perfect and tormenting hell that is Dell's customer/technical 'support'. It's on me for not fully understanding at the time what I wanted or needed versus what I would get, and that plays right into the business model for pre-builts.

  • @Rileystavros

    @Rileystavros

    Жыл бұрын

    What exactly is so bad about the tech support last time i had a alienware it was the alienware r1 from 2014 and the support was ok atleast for me at that time idk how they be handling things nowadays

  • @JayR305TheChosenOne
    @JayR305TheChosenOne Жыл бұрын

    I checked the website same specs coming out at 3900 😮 but if I build muy own same specs just be a different motherboard and case comes out at 3800 that’s paying market prices probably I can get all the parts cheap just gotta wait around to find discount on all items to same some money

  • @johnkelly3142

    @johnkelly3142

    Жыл бұрын

    3900??? Hooing not, you can get wayyyy better rigs for that money... These are such hotboxes... so many tests on them show the cpus running and the performance of a cpu a couple hundred bucks cheaper just because of the terrible thremal performance of these cases and designs... im gona link you a video.. kzread.info/dash/bejne/h6Kq2rWkoa2emcY.html

  • @JohnnyW36
    @JohnnyW362 жыл бұрын

    Newegg 4200.00 12900K I9 32 DDR5 3080ti 2TB SSD m.2 + EVGA keyboard Z15 LED and EVGA LED mouse.

  • @swiftcurrent5255
    @swiftcurrent52552 жыл бұрын

    damn i paid $4800 CAD after tax for my 12900kf 3080 64gb cryo r13 :( Still waiting for it to enter production a week later

  • @anton3ooo
    @anton3ooo2 жыл бұрын

    $2600 not bad at all fam! I got the R13, clear cover, with the cyrotech 12900kf and 3080 ti, and 32GB ddr5 for $3299. So thats not bad at all, enjoy the PC man. I hope it runs well for you!

  • @ProTechShawn

    @ProTechShawn

    2 жыл бұрын

    Thanks!

  • @Val-vl3ug

    @Val-vl3ug

    2 жыл бұрын

    I’m about to order a 3090 r13 but how do I know if it’s the cryo tech they all just say liquid cooled ?

  • @anton3ooo

    @anton3ooo

    2 жыл бұрын

    @@Val-vl3ug If your ordering from Dell, there is an option to customize the build. From there you can add the Crytotech Liquid Cooler

  • @zFA113NNINJA

    @zFA113NNINJA

    2 жыл бұрын

    my guy how in the hell.... I got all same shit except 3080 NO Ti and 16gb ddr5............ FOR 3300 TOO LMAO. WTf is happenign rn

  • @boycali01
    @boycali012 жыл бұрын

    u got hell of the deal buddy. i got Alienware Aurora R13 Intel Core i9 12900, 32 GB RAM at 4400MHZ, 1TB SSD RTX 3080ti, no cyrotech , no back cover from microcenter ca for 2969.96, tax 230.17. its opened box item btw. thanks for the cc link and dell outlet

  • @racksontheway659

    @racksontheway659

    2 жыл бұрын

    hey man!!! I just bought the SAME ONE its shipping now. Can you please send me photos somehow so I can see it, idk how to feel about missing the AIO rgb since its not cryotech and everything. I'd really appreciate it

  • @ThomasGrillo
    @ThomasGrillo2 жыл бұрын

    So, correct me if I'm wrong, but I think you like Alienware systems. Glad the issue was minor. Thanks for sharing.

  • @Edmundorojas09
    @Edmundorojas09 Жыл бұрын

    I’m happy with my r10.

  • @yourgame-tp2bi

    @yourgame-tp2bi

    11 ай бұрын

    How much disk space does the r10 have?

  • @JayR305TheChosenOne
    @JayR305TheChosenOne Жыл бұрын

    It only says 500 cash back after spending 5000 nothing about getting 10% cash back on purchases

  • @sniperkra
    @sniperkra Жыл бұрын

    I'm getting it for $890 directly from the Dell website 🤷‍♀️

  • @kennettadams5770
    @kennettadams5770 Жыл бұрын

    Dell these days is quite unlike the Dell in the yesteryears. They have come up with a system called Support Assist that is a disguised planned obsolescence system. Think of it as a Trojan horse. It is introduced to keep your systems updated and working till the warranty period, and swiftly after the warranty expiry keeps introducing updates that lead to one or the other software malfunction. The warranty then offered for a year or two is close to the price of a new laptop; just slightly lesser perhaps. So, my two cents is to ignore the fancy lighting and other fancy stuff and go for a brand that provides you the not so fancy but a reliable and lasting product. All the best folks!!

  • @Balloonarrow3455

    @Balloonarrow3455

    Жыл бұрын

    I bought it and it runs roblox at minimum graphics 10 fps and light doesent work. What’s a good brand or other pc? And is there a way to stop the planned obsolescence

  • @DavidTMSN
    @DavidTMSN2 жыл бұрын

    It should be a crime to build/sell a 12th gen high end cpu coupled with a 120mm clc.

  • @maxxxmodelz4061
    @maxxxmodelz40612 жыл бұрын

    One thing about Alienware... you def don't wanna take a chance that it's the mobo and not the card, because you can't replace those mobos out of warranty. They're custom with front panel IO built into the mobo! It's a beautiful machine, but if something goes on that mobo, it's lights out. Also, check for thermal throttling on the CPU. Even with the enhanced cooler, those CPUs in the Alienware rigs have been known to thermal throttle down after about 1 min, giving you the performance of a chip that's about $300 less expensive than the one on the board!

  • @pokerstar2004

    @pokerstar2004

    Жыл бұрын

    From what I understand, that issue was pretty much solved with the new r13/r14 case design. Moving the power supply helped a ton.

  • @skylarmorehead9883

    @skylarmorehead9883

    Жыл бұрын

    one thing about alienware, once you buy a piece of shit PC you will forever be a fan girl of a shit ass PC company. BUILD YOUR OWN PCS PEOPLE YOUR GETTING FUCKED SSIDEWAYS PAYING ALIENWARE. the company cant build a single great or even half way good PC. i mean look at thgaty stupid ass fucking PC there isnt a sing;e fucking ventilation intake or exhaust that u can easily see without grabbing a magnifying glass

  • @pokerstar2004

    @pokerstar2004

    Жыл бұрын

    @@skylarmorehead9883 well. I’m the R13,14,and 15 they relocated the power supply. Right? If you hate Alienware don’t buy an Alienware computer.

  • @pokerstar2004

    @pokerstar2004

    Жыл бұрын

    @@skylarmorehead9883 dude. Get back on your meds. You think people give a flying fuck what a rude, basement dwelling, sack o crap says.

  • @skylarmorehead9883

    @skylarmorehead9883

    Жыл бұрын

    @@pokerstar2004 lmao wahhh wahhh wahh wah thats all im hearing dumb dumb,

  • @millersethe
    @millersethe2 жыл бұрын

    The issue is that it says dell on it. Trust me.

  • @Sica1000
    @Sica10002 жыл бұрын

    I thought the lighting cpu cooler is for intel-cpus and the non lighting cpu cooler is for amd-cpus. Wrong? 09.03.2022

  • @ProTechShawn

    @ProTechShawn

    2 жыл бұрын

    Correct but even if you get the Intel chip, it’s $50 to upgrade to the Cryotech cooling.

  • @TruNgu313
    @TruNgu3132 жыл бұрын

    I got the r14 with windows 11 and I can’t change the lights in Alienware command center is this because of windows 11?

  • @ProTechShawn

    @ProTechShawn

    2 жыл бұрын

    I had no issues changing the lights in windows 11. May have to update, uninstall and reinstall the Alienware Command Center.

  • @Nuclear931

    @Nuclear931

    2 жыл бұрын

    Turn of the PC and unplug it and hold the power button for 20 seconds and plug it back in and it should work

  • @millersethe
    @millersethe2 жыл бұрын

    I bet it's overheating. Just guessing, good luck to you.

  • @dreyga2

    @dreyga2

    2 жыл бұрын

    no, it's not. It uses RGB cooling, it's new tech. That's why it costs more.

  • @lunixthefirst
    @lunixthefirst Жыл бұрын

    wasnt the pc its windows 11 its still a little new

  • @ProTechShawn

    @ProTechShawn

    Жыл бұрын

    Fast forward, once I swapped out to the R13, I haven’t had an issue since.

  • @Shinobu_Poison
    @Shinobu_Poison Жыл бұрын

    Did Dell charge you restock fee?

  • @ProTechShawn

    @ProTechShawn

    Жыл бұрын

    Nope.

  • @Londonbridge978
    @Londonbridge9782 жыл бұрын

    What credit card did you used

  • @ProTechShawn

    @ProTechShawn

    2 жыл бұрын

    Referral Link. refer.amex.us/SHAWNCssoT?XL=MIMCP You must add the Dell offer to your account online prior to purchasing. 10% off up to $1500. And don’t forget to chat and ask for a discount. I get at least 5% every time I do. This time they gave me 10% after getting back with me an hour later via email.

  • @zaman1781
    @zaman17812 жыл бұрын

    The ram tho. Come on Alienware everything else looking so much better than last gen case.

  • @Pairofdicelv
    @Pairofdicelv Жыл бұрын

    All this expensive gear and you can’t buy some bulb studio lights… lol you can’t see crap with all that reflection.

  • @-Moonwillow
    @-Moonwillow Жыл бұрын

    I am really interested to buy Alienware R14 Cryo Tech Liquid cooling. Maybe somebody can help me. :)

  • @JohnnyW36
    @JohnnyW362 жыл бұрын

    Mac Studio M1 Max 2600 with 1TB SSD and 64GB RAM

  • @justinTime077
    @justinTime0772 жыл бұрын

    Dude shut it! Don’t be telling people about the outlet! That’s MY goldmine!

  • @ProTechShawn

    @ProTechShawn

    2 жыл бұрын

    😂😂😂

  • @junggan8
    @junggan82 жыл бұрын

    Fans running on the computer are very loud when gaming with overclock type 1 or 2 set up. I'm stressed. because of the noise. Annoying. I don't want to play the game. I used google translator for my words.

  • @Ruan_V

    @Ruan_V

    Жыл бұрын

    Can’t you use some headphones? Or do you have none?

  • @junggan8

    @junggan8

    Жыл бұрын

    @@Ruan_V I have a headset. When you put the headset on your ear, you can't hear the computer noise. But the headset puts pressure on my ears, so it hurts my ears.

  • @Ruan_V

    @Ruan_V

    Жыл бұрын

    @@junggan8 Oh i understand.

  • @haroldharold7113
    @haroldharold71132 жыл бұрын

    I am returning my R13 for the second time. The first had several issues. Spent over four hours with several Dell techs and they could figure it out. I wanted to swap for a another one but was told that it would be over thirty days to receive it. I returned it and purchased a new one. I've had this one for a week now. When I set it up it shown previous customer information and it make loud rattling noise. I purchased a new system and received a refurbished system. It obvious Dell has poor customer support and do not do adequate assessment of system prior to shipment. I am returning the system and is completely done with Dell. I've recommended that my company rid themself of dell and look for a new supplier. Sorry Dell lovers but I am totally done with Dell.

  • @zFA113NNINJA

    @zFA113NNINJA

    2 жыл бұрын

    Not a dell lover but am a dell user and thats messed up. If I were you I'd have called back pissed. Not because I was actually pissed tho. But bc they usually have a panick attack and usually stoop down and give you something for free lmaooo. If they didn't thats when you lose hope completely

  • @shorty808100
    @shorty8081002 жыл бұрын

    Go wired screw that Wi-Fi card

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