Husqvarna Automower "Collision Active" Message

Ғылым және технология

The "Collision Active" fault is one that can throw some people off when it shows up. We've had plenty of calls from customers as well as a few other dealers about what to do when this shows up. Obviously step 1 is to make sure the body is secured to all 4 joystick sensors. The next thing to check is the part we show in this video. Many people do not even realize it's there, let alone know if it is broken. This piece is important because it works together with the lift sensors and the collision sensors.
For more information about Automowers or to order Automower parts please send an email to:
RoboticMowerServices@Gmail.com
#Automower #HowTo #Husqvarna

Пікірлер: 56

  • @denisea3465
    @denisea34655 жыл бұрын

    Thank you so much! You saved me so much time and trouble in just five minutes! One of the corners on mine came up when I lifted it. What a relief to have it back in business!

  • @lesliesmith8499
    @lesliesmith84994 жыл бұрын

    I had to go through the trouble of logging in to KZread to THANK YOU for posting this. We do not have a dealer in our area and this mower was a purchase due to severe allergies and lack of lawn services here. A quick 2 minute trip back out to my mower corrected the issue and I know how to proceed if it keeps giving me issues. Good people like you keep the world going round :)

  • @EshlemaniaTV

    @EshlemaniaTV

    4 жыл бұрын

    Thanks for the feedback! If you need any parts or tech support in the future you can send an email to RoboticMowerSevices@Gmail.com

  • @markbacon5465
    @markbacon54655 жыл бұрын

    Ahhhh thank you so much for this video! You saved me probably hours of guesswork and troubleshooting. My 315 had this issue and it looks like the front joystick (It only has 3 sensors) got moved out of position when I picked it up and cleaned it.

  • @alaingoll659
    @alaingoll659 Жыл бұрын

    Thanks for the video ! I ran into the problem with a 320 model. I was fortunate to retrieve the magnet which had fallen out of its housing when taking apart the plate, and I put it back in place. You saved me quite a headache.

  • @EshlemaniaTV

    @EshlemaniaTV

    Жыл бұрын

    Glad it helped

  • @christopher778
    @christopher7782 жыл бұрын

    Took me 10 sec to fix after watching this. Thank you for this short and informative video.

  • @EshlemaniaTV

    @EshlemaniaTV

    2 жыл бұрын

    If you like this video and thought it was helpful then be sure to check out our Robotic Mower Services channel for even more Automower information. kzread.info/dron/PpgYBGwFrAK8OxoC8UhNSQ.html

  • @ZolalLegend25CFC
    @ZolalLegend25CFC4 жыл бұрын

    thanks for taking the time to do this video. Got my automower going again in no time!

  • @EshlemaniaTV

    @EshlemaniaTV

    4 жыл бұрын

    Glad it helped!

  • @TheChupacabra
    @TheChupacabra2 жыл бұрын

    Much appreciated. These things are perfectly sized to get lodged under every car / truck/ trailer they can find

  • @EshlemaniaTV

    @EshlemaniaTV

    2 жыл бұрын

    Glad we could help!

  • @iadato9966
    @iadato99663 жыл бұрын

    A LIFE SAVER!!! I hate my husqvarna to begin with (long story). Anything it can f#*k up - or get f-ed up by - it will. Thank you for this fix!

  • @EshlemaniaTV

    @EshlemaniaTV

    3 жыл бұрын

    Glad we could help!

  • @permenck2062
    @permenck20622 жыл бұрын

    Thanks a million … my “collision issue” was exactly the missing magnet on the older black plate / magnet-holder … I’ve immidiately placed an order of the newer White version ;-)

  • @frakman1
    @frakman14 жыл бұрын

    Thank you. My chassis was loose and I just had to push it back in place. I wish the fault code was more descriptive/helpful.

  • @stevewhalen5551
    @stevewhalen55516 жыл бұрын

    Thanks for posting the video! Very helpful!

  • @EshlemaniaTV

    @EshlemaniaTV

    6 жыл бұрын

    No Problem!! Thanks for watching and commenting!

  • @ronaldbreedveld7831
    @ronaldbreedveld78314 жыл бұрын

    Great video, thanks a lot. In my case I just needed to push on one of the corners. It saved me money, time and lots of energy.

  • @EshlemaniaTV

    @EshlemaniaTV

    4 жыл бұрын

    Glad it helped!

  • @nickmicozzi
    @nickmicozzi5 жыл бұрын

    Thank you - great help.

  • @rolfastrom586
    @rolfastrom586 Жыл бұрын

    Thanks for sharing, very helpful.

  • @Adam-uw6tn
    @Adam-uw6tn Жыл бұрын

    Thanks so much, worked a treat

  • @Iznoful
    @Iznoful5 жыл бұрын

    Saved me $130 using the first tip. Thanks. 👍

  • @EshlemaniaTV

    @EshlemaniaTV

    5 жыл бұрын

    Glad we could help you out

  • @peterevangelidis2844
    @peterevangelidis28443 жыл бұрын

    Thank you fine sir! As others have stated, you saved me a buttload of time. Even though nothing seems popped outta place on my 2020 450XH, pushing on all four corner seemed to to the trick. Again, thanks so much!!!

  • @EshlemaniaTV

    @EshlemaniaTV

    3 жыл бұрын

    Good to hear! If you haven't heard, we now have another channel called Robotic Mower Services and it has quite a few how to, DIY, and other types of Automower related content.

  • @AP-514
    @AP-5147 жыл бұрын

    another AWESOME Video.....Update on my mower(Which this Video shows exactly what is wrong).. I took it to dealer wednesday they might get to it monday :(...they called me Friday for code I could hear it going off in background..but they would not say if they were actually working on it. So, I wait.

  • @mannycalavera1998
    @mannycalavera1998 Жыл бұрын

    I had the same problem. The body and magnet was in place. The solution was to turn it OFF the main switch at the bottom of the mower. Leave it turned OFF for 5-10 minutes "to make sure that the power is OFF all circuits insight the mower", and then turn it ON again. this removed the collision code and I could start it up by choosing primary area on the display, Try that before you take it to your dealer or repair shop. It Could save you the trip, and maybe some money.

  • @seanwilson471
    @seanwilson4713 жыл бұрын

    I have a fairly up to date 450X I got this message and it has the white plate. After a couple of attempts to get him going I removed the plate to check the magnets. They were fine. However under the plate was lots of wet grass debris, it was very clogged. I cleaned it all out and the charge terminals and so far so good👍

  • @EshlemaniaTV

    @EshlemaniaTV

    3 жыл бұрын

    Thanks for sharing!

  • @p00rm3
    @p00rm35 жыл бұрын

    Thank you for this video! I too have this problem and found the magnet in the grass where the mower stopped. Unfortunately I already had the "upgraded" husqvarna part 501 06 56-02. Glued it back we'll see how long that lasts.

  • @EshlemaniaTV

    @EshlemaniaTV

    5 жыл бұрын

    Take a look at this new video of ours. It covers what to look for if you have this issue if you already have the white magnet holder. kzread.info/dash/bejne/fYSVt6SpdNW3hLg.html

  • @ianparker8252
    @ianparker82526 жыл бұрын

    Thank you for this! I found the magnet in the grass where the mower stopped, and insulated it with a piece of paper - so the tape wouldn't stick to it - and then duct taped it securely into place. The mower then worked fine. Probably not the best long term solution, but the mower is usable again, and works fine now. It will give me some time to order the part that the video recommends while keeping the mower working.

  • @EshlemaniaTV

    @EshlemaniaTV

    6 жыл бұрын

    Thank you fro watching and commenting! Glad we could help!

  • @ericstephenson4659

    @ericstephenson4659

    Жыл бұрын

    Do you end up replacing the part? Can I do it myself or do you need the dealer to do something with the computer?

  • @JustinSurf1
    @JustinSurf16 жыл бұрын

    I hit this collision active problem. It drove me crazy and eventually I took it into the dealer. The problem was the joystick like sensors above the real wheels were over active. The dealer called into the main office and made some changes and it’s working great now. The problem for me was intermittent and the mower would not do long straight passes and it would turn all the time and the coverage was bad.

  • @gunterandries5178
    @gunterandries51783 жыл бұрын

    Really helpful for 330X. When flipping over for cleaning the magnet (I now understand) got loose. Simple repair magnet was still there. Avoided costly repair at dealer that would have probably come with blank "we replaced the motherboard" statement.

  • @EshlemaniaTV

    @EshlemaniaTV

    3 жыл бұрын

    Glad we could help! If you have a 330X I'm guessing you must be located somewhere in Europe?

  • @petersandin2496
    @petersandin24966 жыл бұрын

    Thanks for the advice, it helped me find the issue on my 330x. In my case it was the small chipset, on the inside that reads this magnet you mention, that has after five years of vibrations got out of its fixture. You have to break the warranty seal, take off the 14 screws, simply but the chip back in its position in the front. You will see what chip I am referring to about 8:50 into the video: What's Inside A Husqvarna Automower, also from Eshlemania.

  • @EshlemaniaTV

    @EshlemaniaTV

    6 жыл бұрын

    Awesome! Glad we could help ya!

  • @soliverslimoux9184
    @soliverslimoux91842 жыл бұрын

    Bonjour j'ai ce message alors que mon produit est Neuf ?

  • @pascalm4315
    @pascalm43153 жыл бұрын

    merci!!!

  • @keithbode1173
    @keithbode11736 жыл бұрын

    I encountered this problem ("Collision Front" then "Collision Active"), found the magnet lodged sideways, and tried to hot glue itupright ... but without success. Is there a "rightside up" to the magnet (as would be if it were a magnet in a steel cup/sleeve)?

  • @EshlemaniaTV

    @EshlemaniaTV

    6 жыл бұрын

    Yes, the orientation of the magnet is critical on this part. I would recommend going to a dealer and getting the new upgraded replacement. I've not seen any problems with them yet.

  • @verniersimon4255
    @verniersimon42553 жыл бұрын

    Thank you for this video !!! Is it possible to have the link to order the white magnet plastic thing ? Thks so much

  • @EshlemaniaTV

    @EshlemaniaTV

    3 жыл бұрын

    Yep! Here is the link: www.roboticmowerservices.com/product-page/holder-assy-430x-450x-520-550

  • @tamtoot5097
    @tamtoot50972 жыл бұрын

    How do I clear old error messages from the keyboard Please?

  • @brianedwards6024
    @brianedwards60246 жыл бұрын

    Thanks for the video. I recently encountered this issue out of no where after just storing my automower for the winter. I replaced the magnet holder as you recommended and the old magnet was actually still in the previous holder. When I go in the maintenance menu by holding down 0, its showing that all sensors are working properly but it's actually the rear collision sensor that's active. Any idea what that's about? Put magnets in the rear joysticks and it did nothing. Pretty frustrating because I don't have a knowledgeable dealer anywhere near me. Appreciate it you could get me pointed in the right direction. Thanks.

  • @EshlemaniaTV

    @EshlemaniaTV

    6 жыл бұрын

    Check the connections on the joystick sensors. Also, the magnets in the joystick sensors need to be installed in the proper direction. If any of them are installed upside down the reverse in polarity from the magnet will cause a collision sensor active message.

  • @brianedwards6024

    @brianedwards6024

    6 жыл бұрын

    Thanks for the quick reply! All the connections looked fine so I had a feeling it had to be related to the magnets somehow. Appreciate the info. Wish we had more dealers like you in my area.

  • @brianedwards6024

    @brianedwards6024

    6 жыл бұрын

    Just wanted to confirm that reversing the magnet in the joystick resolved the issue for a collision active in the rear. Thanks again for the help!

  • @EshlemaniaTV

    @EshlemaniaTV

    6 жыл бұрын

    Glad to hear you got it fixed up!

  • @MrKnolsen
    @MrKnolsen2 жыл бұрын

    TU 😊

  • @EshlemaniaTV

    @EshlemaniaTV

    2 жыл бұрын

    Glad we could help

  • @colettebirgentzlen3318
    @colettebirgentzlen33182 жыл бұрын

    je comprends rien, sous-titré en français ce serait mieux grrrrr

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