How to use Zoho CRM | Free CRM Software for Small Business

Тәжірибелік нұсқаулар және стиль

In this updated Zoho CRM tutorial for beginners, I walk you through all the essential features and activities that you can leverage within Zoho’s free CRM.
Zoho is an all-in-one business suite, that offers an overly generous free CRM software for small businesses (up to 3 users).
Simply engage in deal, task, lead, contact and account management all within Zoho’s free CRM. One of our favourite aspects of Zoho is their extensive integrations with other Zoho applications (Most offer free plans too!).
Read the full Zoho CRM review over on our website here:
stewartgauld.com/zoho-crm-rev...
Read my Bigin CRM by Zoho review here:
stewartgauld.com/bigin-crm-by...
Check out our full Zoho CRM article over on our website here:
stewartgauld.com/zoho-crm/
► Get started with the Zoho CRM for free here:
go.zoho.com/uuY
*(This Zoho CRM link is an affiliate link, which means we will get a commission if you upgrade to a paid plan (with no extra cost to you) through this link, and this helps support our channel so we thank you in advance!)
Want to learn about Zoho projects? Check out this tutorial:
• How To Use Zoho Projec...
Want to learn about Zoho mail? Check out this tutorial:
• How To Use Zoho Mail |...
Want to learn about Zoho Desk? Check out this tutorial:
• Zoho Desk Tutorial for...
► Today we navigate through the below chapters for this Zoho CRM tutorial:
0:00 Intro
01:35 Getting started
03:21 Sign up for free
04:48 Settings
05:46 Add users (team members)
07:00 Zoho applications
07:52 Home dashboard
08:44 Customize home page
11:44 Leads
13:31 Convert leads
15:41 Contacts
17:16 Accounts
18:46 Deals
21:04 Customize sales pipelines
22:03 Tasks
24:11 Meetings
25:38 Calls
26:33 Reports
27:19 Feeds
27:51 Add modules
29:06 Outro
► Are you interested in joining our small business community?
Join us to receive actionable tips, tutorials and tools to grow your small business online (Subscribe to our email list) or join our exclusive community here: mailchi.mp/71ac3fcdbfdf/stewa...
Let me know if you found this Zoho CRM tutorial helpful. Also, if you require any help or support, make sure to get in touch with us today.
Thanks for watching and enjoy!
#zoho #crm

Пікірлер: 54

  • @debbielaubscher4983
    @debbielaubscher49836 ай бұрын

    I have watched many tutorials for ZOHO CRM and yours is by far the best! Simple but logic. Thank you Stewart.

  • @StewartGauld

    @StewartGauld

    6 ай бұрын

    Glad it was helpful! Thank you!

  • @allthosemuses
    @allthosemuses2 жыл бұрын

    Very useful video. The flow of topics in the video was very effective.

  • @StewartGauld

    @StewartGauld

    2 жыл бұрын

    Glad it was helpful!

  • @kloudytics
    @kloudytics Жыл бұрын

    Very well explained. Thank you!

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Glad you enjoyed it!

  • @skdelgas5084
    @skdelgas50842 жыл бұрын

    Thanks. Your tutorials are great. You're clear and precise and easy to listen to.

  • @StewartGauld

    @StewartGauld

    2 жыл бұрын

    I appreciate that. Thanks!

  • @nebihnebih1
    @nebihnebih1 Жыл бұрын

    Thank you very much for your kindly expressed information.

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Your welcome!

  • @StuartMacadam
    @StuartMacadam2 жыл бұрын

    Very nice tutorial Stewart.

  • @StewartGauld

    @StewartGauld

    2 жыл бұрын

    Thanks for that Stu!

  • @phanthetien
    @phanthetien3 ай бұрын

    Hello, I am preparing for a job interview at Zoho. Your video is really helpful, understandable. Thank you!

  • @StewartGauld

    @StewartGauld

    3 ай бұрын

    Glad it was helpful!

  • @sohailtecknotrove9193
    @sohailtecknotrove9193 Жыл бұрын

    Thankyou Sir:).

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Welcome!

  • @muhammedjinashkammalipk8648
    @muhammedjinashkammalipk8648 Жыл бұрын

    Thanks 👍

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    No problem 👍

  • @ezenon
    @ezenon Жыл бұрын

    Is there a limitation in number of contacts at free plan? if there is a limit ? How many contacts can I add for free plan?

  • @hayleytapper4853
    @hayleytapper4853 Жыл бұрын

    Hi there! Great tutorial! Do you know if it's possible to change the role of the main user from CEO to something else?

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Yes you can control all roles and permissions.

  • @jayspain
    @jayspain Жыл бұрын

    Hi Stewart, great video. In leads I created 2 custom fields related to a leads job description. When I convert a lead it doesn't show these 2 fields under the new contact. Is there a way to bring them in to contacts as the 2 fields will be relevant throughout the contacts relationship with me? Thanks.

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Hey Jay, I will look into this.

  • @jayspain

    @jayspain

    Жыл бұрын

    @@StewartGauld I think I worked it out through the Custom Views & Filters on the left side.

  • @windows13promax81
    @windows13promax812 жыл бұрын

    I am surprised that i finished the whole video in one sitting, it is really enjoyable. I just have one question, does this free version have limited time to try it?

  • @StewartGauld

    @StewartGauld

    2 жыл бұрын

    I'm glad! No time limit. Just limited features.

  • @boicom7
    @boicom79 ай бұрын

    Nice one. Very well put. If I'm paying for the Zoho Email, do I need to upgrade to the paid CRM for the email integration?

  • @StewartGauld

    @StewartGauld

    9 ай бұрын

    Hey mate! No you can just jump between your connected Zoho apps.

  • @boicom7

    @boicom7

    9 ай бұрын

    @@StewartGauld Thank you 👍🏾

  • @jeffchristy846
    @jeffchristy8468 ай бұрын

    Thanks for the great video! Are we able to call and send text messages in the free plan? If not, what level of plan is required for these features? Also, does Zoho CRM integrate with Twilio for phone and text? Thanks again.

  • @StewartGauld

    @StewartGauld

    8 ай бұрын

    Hey Jeff, Not the free plan. However all other paid plans offer this. Have you seen our recent Bigin by Zoho CRM tutorial? This might be more suitable 🤗

  • @LYCASelectric
    @LYCASelectric2 ай бұрын

    Hi there, how is this system compared with Jobber? We are curious to see how it is compared amongst others, especially as a Contractor. Thanks mate.

  • @StewartGauld

    @StewartGauld

    2 ай бұрын

    Hey! We have many comparative guides. However, I have not looked into Jobber

  • @deviantshade
    @deviantshade Жыл бұрын

    Does Zoho One include Zoho Payroll US Edition? The full version, not the trial.

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Hey Adriann, I do not thinks Payroll is included.

  • @deviantshade

    @deviantshade

    Жыл бұрын

    @@StewartGauld Thank you very much.

  • @DreamLinks
    @DreamLinks7 ай бұрын

    Where do you store Customer details - there is no Customer tab?

  • @StewartGauld

    @StewartGauld

    7 ай бұрын

    Yes, click on your records to bring up the contacts data.

  • @gadgetsndsoftwares4u260
    @gadgetsndsoftwares4u260 Жыл бұрын

    Hey thanks for this but I'm actually trying to learn email marketing....like sending cold emails. I purchased a domain from Zoho mail while registering to setup my business email . How can I get started???

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Hey mate, We have a tutorial on how to get started with email marketing using Zoho campaigns. Have you seen this yet? Zoho campaigns integrates directly with the Zoho CRM.

  • @gadgetsndsoftwares4u260

    @gadgetsndsoftwares4u260

    Жыл бұрын

    @@StewartGauld no I haven't seen it yet...can you please direct me straight to it?

  • @pickofdini5245
    @pickofdini52452 жыл бұрын

    if i want to sale 50 type of product with different brands means where i can be add this details. sales person target achievement where i am going to add . kindly assist

  • @StewartGauld

    @StewartGauld

    2 жыл бұрын

    Hey mate, Have you crated a deal and assigned a team member to that deal?

  • @gemsfactz
    @gemsfactz Жыл бұрын

    How to convert contacts to customer or in your case accounts?

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Do you mean the process (moving deals through your sales pipeline) or labelling them as customers?

  • @gemsfactz

    @gemsfactz

    Жыл бұрын

    @@StewartGauld No, in paid plan, in place of accounts there is a 'customer' option. I'm not able to figure out how to convert contacts to customers

  • @LandgrafLawnCare-ds9yp
    @LandgrafLawnCare-ds9yp17 күн бұрын

    it doesnt support notifications on web form leads for free accounts, not usefull. the leads will sit in the crm forever before being responded to

  • @StewartGauld

    @StewartGauld

    17 күн бұрын

    You can actually set this up with free third-party tools if you just want to stick to the free plan but need premium features like this.

  • @nicp7746
    @nicp77463 ай бұрын

    so i guess zoho updated their website so there is no longer a button for free you have click the trial then once it ends and you don't want to upgrade they downgrade your capabilities. Not a fan of that as i almost clicked the button to start this zoho

  • @StewartGauld

    @StewartGauld

    3 ай бұрын

    Hey! They do still have a free plan. It's just not as clear as they are pushing their premium offers.

  • @elmafudd9703
    @elmafudd9703 Жыл бұрын

    There is no R in data (annoying UK bloke here). Just having a giraffe (that is cockney slang for laugh). Please don't ask me to explain cockney, as this is now a complicated message that's going to require a lie-down.

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    Haha it's my strange New Zealand accent.

  • @habibabdulaziz8429
    @habibabdulaziz8429 Жыл бұрын

    Hello liked your content it helped me a lot. Please can you direct me to the video on webform. Thanks

  • @StewartGauld

    @StewartGauld

    Жыл бұрын

    What do you want to learn?

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