The update won't recognize my headset. I've seen other people have this problem and also being ignored. Amazing.

@sergiocabral474

9 күн бұрын

same problem

I have the g435 and the g305 wirelless so far love it, had the wired g305 its amazing, I love your products

@pixelplayer717

Жыл бұрын

LOGITECH ON TOP YESSIR

Saved the day thanks

What can i do if the program doesn't recognize my device with the usb cable and the dongle. What can i do?

I hope it had a easy way to clean or change the headband. This headset is perfect.

how can I upgrade it, if I lost my USB bluetooth receiver, and when connect with cable the update program doesnt se headphones?

How do you clean the top part?

This is one of my most frustrating pieces of hardware that I own. Switching between bluetooth and lightspeed is not as seamless as it's made out to be.

@alger1an

Ай бұрын

wow fr ? pressing two button in the same time isn't seamless for you ? damn

@hc6979

Ай бұрын

@ChainlessSlave-de8cf it is now. Turns out that headset was defective and the replacement works as it should. Thanks for the feedback.

Make it compatible with ghub ..way easier to update ..I know you guys haven't thought of that yet

is it possible to update g435 with the usbc cable? (i lost my dongle :(

I am having problems with sound where the sound is not as clear as it should be, I reinstalled sound drivers wich solved the problem once but after restart the problem came back and reinstalling sound drivers didnt help this time.

You need to press mute button until the led (3 sec) change color to cyan, then you can continue

@Xranitel.emp3r

Жыл бұрын

THANK YOU SO MUCH MAN

@daniellerobinson7409

Жыл бұрын

Your the real mvp I was getting frustrated it wasn’t working 🙌🏻

@merciless972

Жыл бұрын

This needs to be pinned. Each time I clicked continue on the update it didn't respond. Only when adjusting it like kefka said

@user-mx1pd8sz3h

Жыл бұрын

Thank you !!!

@iholychild

Жыл бұрын

Thank uuuu !!!!have been at this for a while 🥲

why the G435 headset doesn't support G-Hub ?? plz make it work on G-Hub plz

@JoeCastellon

3 ай бұрын

You need to change the DPI or wut ?

I can’t update the driver, what should I do? I did everything that was said, but I still can’t update

why the G435 headset doesn't support G-Hub? pls answer

@mr.yonosenada

Жыл бұрын

I checked, and sadly, nope.

できました！ありがとう！ thank you

Mine randomly beeps and stops the audio for 10 seconds and its really annoying when I am gaming or on a call with someone and they have to fully repeat what they say. Its causing me a TON of frustration, does anyone know how to fix it? its connected to my pc via the included wireless port and its battery is full.

@Joytatoh

9 ай бұрын

mine do this too

I think the adapter isn’t working should I go back to the store I bought them from and am get a new one

I cant charge it, any tip on how to get it to charge... Mine has been stuck on 20% battery now

My mic stopped working using lightspeed dongle (works with bluetooth but I dont like the sound quality). I have updated the driver and all PC drivers, I can hear sound but cannot get the mic to work again. I have not had it very long (less than a year) so I am quite upset.

@alexanderdanielpicadolarga9272

Жыл бұрын

en mi caso funciona el micrófono pero como si estuviera con interferencia :( pero en el celular funciona perfecto, lo probe en otra pc y da el mismo problema

YOUR GAMING HEADSET IS AMAZING BUT WE NEED A BATTERY INDICATOR PLEASE JUST LISTEN TO US ITS SO ANNOYING

has anybody had a problem where their mic started randomly picking up their voice, typing etc when not wanted? micorphone monitoring is also off btw thats been checked.

Excuse me, how to check the charge level on the headphones Logitech G435?

Im still having trouble it says my headset is already updated and its still not pairing

my headset is not connecting with its dongle as "lightspeed" I can only connect it via bluetooth. Bluetooth keeps disconnecting and this product makes me sick. Please someone help me. I tried everything on the internet like pairing mode & switching between bluetooth and wireless. cyan lights, blue lights, blinking fast, blinking slow. everything! IT DOES NOT WORK !!!!

But why not Xbox? Like fr the only reason my gf bought this was bc the elastic band on the g335 stretched out within 3 months and the 2.5 mm audio jack was starting to bend. She got tired of hereing me complain about it so she got the g435 only to find out it's not Xbox compatible. Can someone plz tell me whether this is a Microsoft problem or a logitech problem? Thank you any help is appreciated

The update won't open on my computer

OK, PLEASE tell me how can I change between many paired bluetooth devices ? for example using with phone, then switch to nintendo switch :) or TV ? for now it works only when I cancel pairing and switch off BT on device, then my other device can connect with G435 - is there any way to do this "on the fly" without switching off G435 ? because there is no information about this in the user manual (strange), only that you can pair 6 devices :/ ...

@idk0622

29 күн бұрын

hold mute

I stoped using them for a bit because I did not need to buy now I do but it won’t let me update I have down all the steps so I would probably update right as it needs or it will just stop working 😢

gracias!!!

So there's no option to download this software for mac? Not inclusive at all

i press continue and it won't go on.

can i replace my g435 battery? I had tried many methods but charging my headset isnt working, i had also checked my cable, but the battery stuck on 30,40%, i think the battery is damaged.

@Liberteen666

Жыл бұрын

Yooo this is crazy! I received my headset 2 days ago and I have the same problem with G435!!! I kept it charging all day and the next day I tried to use it wirelessly, I noticed that it held no charge at all. It kept blinking red as soon as I would turn it on... I'm trying to charge it one more time before I return & refund it...

i bought g435 and hadn't see a downloadable files on this site.

Hello before 4 days i bought one of these headphones and when i get back home i connect them to the pc but after cupple of hours i tried again and then they can not connect to the pc. I tried evrithing and moved the dongle to every usn on my pc and pc still not detect the headphones. its just blinkin cyan and nothing else. Please for help!!!

@w1zzyYT

7 ай бұрын

solucionastes?

Mine can't connect through the lightspeed. This was a replacement headset still issue is the same.

@rowieburr8761

Жыл бұрын

same..

@obadjanicho3192

Жыл бұрын

same.. no ideas how to fix?

sidetone is activated automatically in game which is so annyoing.. need help

My continue button was greyed out until i reset my pc. Plugged in the wire FIRST, then turned on the headset, pressed mute until flash to cyan color, then i plugged in the dongle after and the continue was able to be selected. Hope this helps someone.

@renz7x633

Жыл бұрын

dude you just saved me with this tip thank you

@carlosamaya9280

Жыл бұрын

Was able to update mine after following your instructions, your comment should be pinned up at the top.

@XxMarkisexX

Жыл бұрын

Appreciate the tip but mine still is greyed out. So frustrating

@jalil2352

3 ай бұрын

Deserves to be pinned. You just saved me from buying a whole new set. Thanks.

@bridavis5487

2 ай бұрын

THIS DOES WORK. THANK YOU SO MUCH 😊

Logitech G435 volume error Hello everyone, I have the Logitech G435 and for a month I have had a problem, on my PS4 I cannot increase the volume of the headphones, I have tried to increase it with the volume up button, I also tried setting 100 dB, I try to turn it off and on the headphones, I tried the USB in the two ports of the PS4, I updated the firmware of the headphones, I checked if anything had changed in the PS4 settings, I even updated the PS4 and tried to leave the factory settings and nothing helped me, this problem It only happens to me on the PS4, both on the mobile phone using Bluetooth and on the PC using USB, I don't have any problems, only on the PS4 it doesn't let me increase the volume, I would appreciate any suggestions and all kinds of help, thank you very much in advance!

How do you take it of Bluetooth

First make the G933 work with G-Hub, then work on other things. Still can't change settings on my G933.

@kokozweeb

2 жыл бұрын

Nevermind it was a driver issue..

@ActuallyAwesomeName

2 жыл бұрын

yeah, concentrate on my issues first, everybody else doesnt matter.

the g435 keeps shutting off and its a known issue with a auto shut off every 30 min and is unable to be turned off

Updated it and it connected to the switch but the mic doesn’t work on the switch on my ps4 it worked fine. Please help

@snhusidic

Жыл бұрын

did you find a solution?

When will this be available for Macs?

@MoriMori77

Жыл бұрын

^

I need help because when the update says power on g435 I power it on and it connects to my pc and I click continue and it doesn’t continue

@tingoskkrraa9754

Жыл бұрын

same, it is really annoying

@idk0622

29 күн бұрын

doesnt work in windows 11

how do I check battery level on my g435?

Mine just won't connect to the dongle I've tried everything online it simply doesn't work

@w1zzyYT

7 ай бұрын

solucionastes?

The usb isn’t working my headsett just stopped working i have tryed everything and i think it’s the usb

Anyone having issues with being connected via the usb c cable and the lightspeed dongle and the update still doesn’t show up? It downloads but you can’t continue? Continue to still greyed out. I’m using windows 11. Any help is appreciated 😊

@julioalberto1689

10 ай бұрын

same pls help

my g435's cyan light keeps flashing when the dongle is plugged in, how to fix it?

@kiwothewolf

26 күн бұрын

ever figure this out?

Does the headset have the ability to pause music or videos on PC?

@JordanBolland

Жыл бұрын

No. The buttons are:power, volume + and volume - as well as a mic mute/unmute

I can’t hear anything on it idk how to fix it. Can someone help me

it continuously say power on your g435 but it is powered on

Bro I’m sitting here pressing continue. For 2. Days and it won’t go to the next page

The file does not open for me, do I have to connect the devices so that it can open or why does it not open, is it because of the version?

@talhatopaloglu

Жыл бұрын

me bro me

@emkoli975

Жыл бұрын

@@talhatopaloglu kanka çözebildinmi bende devam tuşuna tıklanmıyor

en mi caso conectan y todo, el modo bluetooth perfecto, pero al conectar al pc en el modo lighspeed el microfono queda con interferencia, el audio esta bien pero el micro queda como con arañazos, ya cambie configuraciones y nada.

@bagworm6683

Жыл бұрын

me pasa igual, no has encontrado la solucion de casualidad?

@alexanderdanielpicadolarga9272

Жыл бұрын

@@bagworm6683 tuve que llevarlos donde los compre y pedir garantía, me los cambiaros por otros y funcionan de maravilla, si no podes hacer efectiva la garantía para que te los cambien lo único que te queda es conseguir el adaptador usb por aparte para cambiar el malo

Hi I'm having problems with my g435 I keep getting audio gltiching out is there a fix ?

@yobelpryanichoel01

Жыл бұрын

yup me too

@hyperian4618

2 ай бұрын

Any luck?

Does the lightspeed dongle work on switch or it just works by bluetooth connection?

@Taco-_-

Жыл бұрын

just bluetooth im pretty sure

i want to get a pair. But i havent yet placed order as online community keeps saying - these headphones dont have voice prompts sating "bluetooth connected", '"lighetspeed connected", "battery 80%". Is LogiG planning to release a software update for this? Also, syncing this headphone to LogiG hub SW is a demand.

@alarmneko6082

Жыл бұрын

So far just a day in, Did not need Ghub, also the device will flash instead of making a sound. Don't know about battery but you can figure that on your own I think.

@sizare911

10 ай бұрын

@@alarmneko6082 good so you are suggesting we all need to start learning "LED Flashing" language ? it's not a big ask to have an indicator, the comment owner stated everything plain and simple of what actually is really required from Logitech to improve, and I really hope they listen because unlike corsair, this company is deaf af.

@sizare911

10 ай бұрын

@@alarmneko6082 and btw my headset doesnt even connect to PC, I have no idea if that's some sort of bug or what but all my other gears are fine, the only indicator I have was a message from G-Hub: you have connected a G435 Headset. ok so where is it ? how much battery level does it have? does it require any sort of an update?

How do i fix my g435 lightspeed not connecting? Literally none of the "fixes" found online do anything. It wont connect to other computers either. Bluetooth works fine. Lightspeed will continuously flash cyan and do nothing. The super small hidden reset button under the left ear phone also did nothing. The headset just no longer works as far as im concerned, considering you can't use bluetooth mode on a PC to game, without it killing the audio on voip programs.

@mrsaucy1112

Жыл бұрын

+ why did i find logitech support answers suggesting to use/re-install logitech Ghub, when that software doesnt support this hardware?

@romein797

Жыл бұрын

i seam to have the same issue and i don 't know how ti fix it either

@santieleven863

Жыл бұрын

Did you use an USB 3.0 port? the blue one? Mine didnt work until i plugged it in one of the blue ones

@mrsaucy1112

Жыл бұрын

@@santieleven863 My system only has 3.0 and usb c, so yes. It was working for several months fine, then stopped. only bluetooth will connect. Lightspeed wont connect even when using another computer

@rowieburr8761

Жыл бұрын

bro SAME im on my 2nd pair

My g435 stopped working 2 times already we putted them in service bit they only said "download programme" they didn t even tell us the name of the programme and so on they just stopped working second time not that long ago

@tomikluci

Жыл бұрын

I just wonder if anyone could tell me if the problem is somehow connected with this update I m not home at the moment so I can t check

not even had the g435 a month and it will not connect to the dongle this video did not help it any way

I don't have one but I'm thinking of getting one. The white one

@Ban-on5tl

Жыл бұрын

no te lo recomiendo, el mio ya no funciona el dongle

@sinopround

Жыл бұрын

@@Ban-on5tl did u fix that problem?

A few days ago i bought these headphones. Can't say im dissapointed that much. The sound is good and they feel confortable. The only problem with them is that they arent charging everytime and it's annoying. I don't know why. The light goes green and it flickers so i suppose they are charging, but after a hour or so they are still at 20%.

@tonybucks5709

11 ай бұрын

Well, send them back dude

@Fr0stmar3

11 ай бұрын

@@tonybucks5709 i would have if i knew this would happen. sadly i throw the box

@tonybucks5709

11 ай бұрын

@@Fr0stmar3 keep the box of any electronic always, at least for a few months, always worth it.

@darling432

10 ай бұрын

samee did you already fixed it?

@Fr0stmar3

10 ай бұрын

@@darling432 no. i still have this problem. it might be this specific one. white and bluish-purple. if its not this, i just got a broken pair

The Dongle Itself is not connecting the cyan light is blinking. What can we do. I just got these yesterday and I don't want to return respond fast.

@zaki.archicon

Жыл бұрын

kzread.info/dash/bejne/hWqEtLSeYqW7lqw.html

@sinopround

Жыл бұрын

Did u fixed that problem?

How can you clean the straps on this one?

@kyzsakuna

Жыл бұрын

same question here

my g435 worked, i recently reinstalled my windows, worked for 2 days then stopped wotking any tips?

@carmenmarchante2840

10 ай бұрын

have you found the reason? Thanks in advance.

YO PLEASE HELP ME MY HEADPHONES SOUND KEEPS GLITCHING OUT PLEASE HELP

My G4335 is not working via lightspeed mode what to do.

@zaki.archicon

Жыл бұрын

kzread.info/dash/bejne/hWqEtLSeYqW7lqw.html

my lightspeed adapter failed on the second day of using.

@sinopround

Жыл бұрын

Did you fix that?

@PumpkinPanic

Жыл бұрын

could be you have the headset on Bluetooth mode and lot lightspeed mode

Got these for my kid to play on her switch, can't get it to connect to the console. I connected it successfully to my computer via dongle it came with. Tried to update it with the Update tool, but it doesn't recognize that the headset is connected to the PC. Tried via USB cable... nothing. TRIED IT EXACTLY HOW IT IS SAID IN THIS VIDEO AND NOTHING!!! It's exasperating!

@ChrisButner8

Жыл бұрын

I'm have the exact same issue with mine. Followed all instructions and used the original cable and it still won't recognize the headset to update

@imadpola6782

Жыл бұрын

@@ChrisButner8 i just updated it on my computer, no need to hook any cable, just insert the dongle then download the update, after that just press continue and it will update automatically.

@JessicaGorehamPenney

10 ай бұрын

@@ChrisButner8 You people got a cable with your headset? Lucky.

how do you update if you usb concector is broken?

Oh. For those who have this and have connected to the Switch and play Mario Kart 8 Deluxe, how good is the stereo separation and how deep is the bass? How clear are the mids and highs?

i cant press continue button pls help

@XxMarkisexX

Жыл бұрын

Same, even looking at the other troubleshooting on here it won't allow me to continue

I have lost my G435 USB A dongle. I live in India. Please Help

Still waiting for a wireless version of the G600 mmo mouse, steel series just released theirs.

My g435 repeat my voice or my background noise to my ears when I use apps like discord or Whatsapp kindly fix this issue or an update

@Khang.YouTube

Жыл бұрын

mine too

@Khang.YouTube

Жыл бұрын

I already know the answer, just double click the mute button if it turns orange its now disabled

@ChoriDesnudo

Жыл бұрын

@@Khang.KZread what does it do? do you know?

i got an echo on it from no reason what do i d

@danillo4264

Жыл бұрын

Estou com o mesmo problema

And with a Mac ???

Doesn't work those settings, my CONTINUE button is gray out!!!

@Ndablue

Жыл бұрын

Mine was too but I figured it out after a while 🙄👍🏽 It now works with the Nintendo Switch

@XxMarkisexX

Жыл бұрын

How did you get it to work. Mine is greyed out and I've tried everything

But it doesn't connect

@voldiloap5311

2 жыл бұрын

Is it still not working?

it sucks I got one it stopped working got another one and it stopped working

This headset does not connect to PC via USBC it only charges cannot download fireware. Lightspeed connection does not work and yes dongle is plugged in and the headset it on. Only Bluetooth works and it still wont allot you to download the firmware even if you have it connected via bluetooth to a PC.

@zaki.archicon

Жыл бұрын

kzread.info/dash/bejne/hWqEtLSeYqW7lqw.html

@sinopround

Жыл бұрын

@@zaki.archicon is that helped you?

I cant flipin turn it off

My g435 doesn’t work with my ps5

@TheRealOneEyeGaming

Жыл бұрын

I take it back…I did something dumb…my mute button was on, in case this happens to anyone, if u have no sound at all but it’s connected to your ps5. Press and hold the mute button till u hear a noise. Pressing the mute button will mute your mic, press and hold the mute button will silence everything 😂

@rag_na_rok_4193

Жыл бұрын

Man you just saved me

@TheRealOneEyeGaming

Жыл бұрын

@@rag_na_rok_4193 I’m glad I did. Figured someone would make the same mistake I made

Bluetooth working, lightspeed worked for one day then suddenly stopped working what a bad product.

@kyumii9732

Жыл бұрын

Sameeee

@nanekgaming

Жыл бұрын

same

@sinopround

Жыл бұрын

Did u fixed that problem?

@sinopround

Жыл бұрын

@@kyumii9732 Did u fixed that problem?

@sinopround

Жыл бұрын

@@nanekgaming Did u fixed that problem?

Does not work in Windows 11 pc.

My g435 is not connecting to the dongle!

@zaki.archicon

Жыл бұрын

kzread.info/dash/bejne/hWqEtLSeYqW7lqw.html

And yet no update on controller since 2009

This headset has really low volume 🤔 is this problem just with me

@KungFuPandev27

Жыл бұрын

Idem.

@jonjones2009

Жыл бұрын

there 2 volume mode. Kepp Mute+Volume- is lower and Mute+Volume+ is louder

@imadpola6782

Жыл бұрын

@@jonjones2009 i will try it, thanks

can't even connect the damn thing to my pc how on earth will i get the thing to update

I have to purple ones

What if you’re dealing with the volume coming out backwards

Anybody’s else headphones quite ?

Absolute terrible product, headphones is comfy and good quality but the lightspeed connector does not work at all, so many people have this problem yet there is no fix and youll still release it, got mine yesterday for Christmas and it worked, woke up this morning and it doesnt work, troubleshooted it for 2hrs and still no audio comes out, shows headset is 100% charged and that audio is playing but no sound is coming out. Dont give me youll troubleshoot guide that ive done multiple times and seen multiple times from people having the same problem

How much watt charger to charge it ?

Update for xbox!

@user-gu1kb1jq9f

Жыл бұрын

+

Useless. No driver download is available for mac os. Busted out a Windows device, updated (though it wasn't easy!). Still can't pair to switch. What a disappointment. I use a lot of Logitech devices (including on my mac) but this headset is junk. I was looking forward to a lightweight headset to use with my switch. Cannot use them for the purpose I purchased them for.

Not happy with the recycled plastic quality! It breaks very fast.

Logitech G YOU ARE THE BEST GAMING COPANY

@gerganatraikova5706

2 жыл бұрын

Agree

@En-bv8ns

2 жыл бұрын

One of the best peripheral company* well at least that's what I think it should say since they don't make games, or correct me if I'm wrong. English isn't my first language.