How To Troubleshoot Beats Solo Pro The SMART WAY | Featured Tech (2020)
Ғылым және технология
Hey everyone, in this video I will be sharing some troubleshooting tips for the Beats Solo Pros.
Check out our Beats Solo Pro previous videos:
► How to Reset your Beats Solo Pro: • How To Reset the Beats...
► Amazon Link:
amzn.to/2U1STcr
►Check out these free trials from Amazon
Audible Plus amzn.to/380vfER
Audible amzn.to/3b70ZKL
Prime Music amzn.to/3uJTAIN
Prime Student amzn.to/3sD9PWk
★☆★ Thank you so much for watching my video! Hope you enjoyed it, make sure you like, comment, share and SUBSCRIBE to my channel and click the 🔔 icon for notifications when I post a new video. If you have any questions or requests feel free to leave them in the comments below.
As a reminder, here are the Beats Solo Pro main features:
► High-performance wireless noise cancelling headphones in black
► Active Noise Cancelling (ANC) blocks external noise
► Transparency helps you stay aware of your surroundings while listening
► Features the Apple H1 Headphone Chip and Class 1 Bluetooth for extended range and fewer dropouts
► Compatible with iOS and Android
► Hands-free controls via “Hey Siri” on iOS devices, and voice capability with the push of the b button on a variety of compatible devices
► Up to 22 hours of listening time (up to 40 hours with ANC and Transparency turned off)
► Fast Fuel provides 3 hours of playback from a 10-minute charge when battery is low
► Auto On/Off when you unfold and fold your wireless bluetooth headphones
► What’s in the box: Beats Solo Pro wireless noise cancelling headphones, Carrying case, Lightning to USB-A charging cable, Quick Start Guide, Warranty Card
► Amazon Prime Free Trial (30 Days)
amzn.to/3bxGVOw
What You find in this video:
0:00 Intro
0:26 Make sure you are pressing the buttons correctly
1:14 Hold the buttons longer
2:25 Update your Beats Solo Pro
4:26 Charge the headphones enough
6:15 Check the bluetooth settings
8:05 Final thoughts
Check out some more awesome videos from Featured Tech:
► iPhone 12 Pro Max: • iPhone 12 Pro Max
► 2019 MacBook Pro 16": • 2019 MacBook Pro 16"
► Beats Solo 3 & Pro: • Beats Solo 3 & Pro
► Dyson TP04: • Dyson TP04
► Featured Tech: • Featured Tech
#beats #beatssolopro #howto
Thank you for watching the video: How To Troubleshoot Beats Solo Pro The SMART WAY | Featured Tech (2020)
►FULL DISCLOSURE:
Featured Tech is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees (commission) by advertising and linking to amazon.com
Пікірлер: 441
Thank you! The first tip you gave was exactly what I was doing wrong.
EXTREMELY HELPFUL TUTORIAL, THANKS, I uninstalled-reinstalled Bluetooth drivers, removed wifi card, re-booted windows until I came across this tutorial, I though the problem was with my laptop but it was not. Definitely, restarting the Beats and downloading the drivers was the solution
@levsandler8920
Ай бұрын
The beats url dont have this option of upgrading the program on line. Any suggestions???
For the people who got a beat solo pro and the led isn’t on just leave it until it’s low battery then charge it
It worked 😁 thanks 😊 🙏🏾
My g buzzing sortid em out thanks 😊
I was so mad cause I lost sound in one ear but finally I was able to fix thank you your videos. Thank you thank you.
@Its4MB3R
Жыл бұрын
How did you fix this problem?
THANK YOU UR THE BEST I WAS SO SCARED
Thank you very much. Was beginning to lose my mind. My headfones now working properly 🙏
Really work thanks Hill
Thank you I love you 😩
Your the best it will work if you hold for 10 seconds or more than let go of the button
My Beats Solo Pro headphones won’t charge. The light blinks red then white. I’ve tried multiple cords multiple power outlets and the light indicator just keep flashing even when closed and plugged in.
@cringycelery
2 жыл бұрын
yeah, mine is doing that too
@quarsay
2 жыл бұрын
MINES DOING THE EXACT SAME THING
@joshlatson9637
2 жыл бұрын
Same lol
@sarazulfi5385
2 жыл бұрын
Same??? What to do???
@band0945
Жыл бұрын
Literally same and no one’s telling us what to do!😞
great video
Woah. The holding the botton for longer. It worked.
I fucking love this guy ❤️, no other video would say that I was holding the damn button wrong
Well the light went off, and it turns out holding the button for a minute reset it. It actually worked tysm
My beats started working right when i started watching you
@mynameisname8084
3 жыл бұрын
Me to
@ashtoncastle5157
2 жыл бұрын
Litterly same there is no way
@Freedom_234
2 жыл бұрын
Same with me
@electro7480
2 жыл бұрын
Same 30 seconds in my audio one my left headphone started working
@2bucktonymcmindyabusiness807
2 жыл бұрын
Fact
I had trouble but I PROMISE THIS works. 1. Register beats on the website on a separate computer. 2. Serial number is in left ear cup when sliding it down 3. Once registered download beats app on phone. 4. Then follow instructions. 5. THEN reset by holding down and the power button on headphones once opened.. ur phone should see it and u good 🤷🏾♂️💯
@quentatl
2 жыл бұрын
Wat beat app?
YES THANK YOU
GUys I just! help down the mode button for two mins and it worked!
Omg thank youuuu
Thanks man,2:18 really worked!!!!!
I’ve tried resetting like 4 times. Each time the light turns off, I let go of the buttons, and then it turns red for a split second, turns white immediately after, and then starts blinking white again. What do I do?
@blaz3868
Жыл бұрын
That’s the same for me
@babybearburns4759
Жыл бұрын
Someone’s probably still paired to them
@wilismontillasmith1955
Жыл бұрын
Me too
@guava.9566
Жыл бұрын
i have the same problem did you fix it ??
@francescoromano1099
Жыл бұрын
I have the same problem
Hi my beats suddenly stopped turning on and i have tried updating it using the beats updater or resetting. It is also fully charged. It works completely fine when wired. It just suddenly stopped working today when i un-paired it briefly.
@FeaturedTech
3 жыл бұрын
That might be manufacture defect if the issue is still occurring after resetting and updating them. Try reaching out to Apple to see if they can replace them for you.
Hello, I got these as a hand me down and the skip feature did work, the volume buttons work, but now it just seems like the skips aren't buttons anymore, thoughts?
Oh my god thank you
Beats Solo Pro are updated automatically thru iOS now, the same as all the AirPods. No need to use the separate Beats updater. BTW, mine was faulty, after a few months I couldn't pair it, and sometimes wouldn't turn on. They couldn't fix it, sent me a replacement. All good now.
@bennettbuchanan743
2 жыл бұрын
I need to do that then because I tried everything possible and it won’t work. But I bought them through Walmart and don’t know if they’ll replace them.
@TheBiggest1.
2 жыл бұрын
@@bennettbuchanan743 same same
@bennettbuchanan743
2 жыл бұрын
@@TheBiggest1. yeah I still haven’t got them fixed but I’m finna go to the apple store once schools over.
Hi my beats has been acting very weird where I can't reset it no longer. My Beats Solo Pro, when I turn them on by opening the headphones for use, the white light would flicker on and shut off after a second. It would do this every second so I have no chance to reset it using the volume down + main buttons. Yesterday I decided to drain the battery and see if it was due to a charging problem. I charge it for a little while, try to turn it back on again, and it goes back to turning on and instantly turning off just like before. What can I do?
@FeaturedTech
3 жыл бұрын
Hi Moo, I recommend trying to update it via Beats Updater because this sounds like some kind a glitch to me. If that doesn’t work, try leaving it overnight in the charger then try resetting it again. Try resetting it while it’s plugged and unplugged to the charger. If none of this works, I recommend reaching out to Apple support.
@Ajeesh.V
2 жыл бұрын
i have the same issue, i contacted apple support though you have to play around 270$ CA to be repaired
@jonathanxaiver5198
Жыл бұрын
Mine stays on and doesn’t connect to my phone but the white light is constantly on no flick even when I hold the button down
@jonathanxaiver5198
Жыл бұрын
@@slummy7928 glad I’m not the only one 😅
@emilianofajardo9487
Жыл бұрын
@@jonathanxaiver5198 hey did you ever figure it out?
Hi, man. My mode button on my Solo Pro doesn't work. Any tips?
hello, my beats just keep blinking white and if i hold down the small button on the left ear pad, it adds a red led for a couple blinks and goes back to blinking white endlessly. any suggestions?
@FeaturedTech
3 жыл бұрын
Hi Connor, did you check to see if it needs to be updated (via Beats Updater)?
@crashbot2762
3 жыл бұрын
Same I don’t why it’s happening I was just listening to music than put my headphones on and it could not play anything.
@patrickscully8936
3 жыл бұрын
How did you fix them?
@diemnguyen7335
2 жыл бұрын
Omg same did you end up knowing how to fix them?
@patrickscully8936
2 жыл бұрын
@@diemnguyen7335 I took mine to an apple store and they replaced them for me
Ive had a problem with my headphones where there would be a crackly popping sound with no specific pattern from the left side of the device. I had figured out these 2 things: When trying to reset my headphones, the crackling sound would immediately commence after turning on. And I tried seeing if it was the sound canceling feature that created the noise, so I turned off the soundproofing by pressing the transparancy button and I noticed that the left side with the problem wouldnt give me the transparent sound that I hear on the right side, which didnt fix the problem and gave me a new one at the same time. Do you know what I should do? I could take it apart and look for any damaged cables... or if there is this SUPER-SECRET factory reset that is more powerful than the normal factory reset, then could you make a video about that?😂 Anyway, in all seriousness, if it is a damaged cable do you think I could still find a market for them since the headphones were discontinued a couple years ago? Plus, if theres no hope I could just deal with the noise since I only hear the crackling during quiet songs and in the silence between songs.
HI, Recently bought my solo pros a week ago and currently struggling to here the sound/audio, my Bluetooth works, the ANC works, everything works but I just cant hear the sound. i tried the volume buttons, updated my ios and even reseted it but still cant hear the audio.tried using it on my iPad, MacBook and phone. please help
Hi, I have beats, and its been working find for about half a year, until today, where when I switched it on, it flashes red on the far left light, then all the lights will flash white. This repeats over 5 times then it switches off. I am able to connect via Bluetooth in that time but once its finished its cycle it disconnects from Bluetooth, therefore I can't access the updater app to check if it needs to update. I have tried a reset option but nothing changes. Any ideas?
@FeaturedTech
3 жыл бұрын
Hi, I would try connecting them via charging cable to your computer to update them that way.
Everything works on my beats solo pro, except when I try to use them for a phone call, I can hear the other person talking but they cannot hear me, any suggestions on how to fix this? I really need this fixed as soon as possible. I even have the beats app, but don't even see a place there to update the software and I have searched the beats website and Apple to try to find an answer, but I couldn't find anything. I'm truly at a loss.
Hey man thanks for the video, but I’m still having some difficulties. The led light blinks 3 times and the red light shows but after that it goes off instantly I don’t know what to do
@FeaturedTech
3 жыл бұрын
No problem, make sure your headphones are fully charged. This might be happening due to lack of battery life.
Can someone please help so mine was working then I closed it and tried to listen to music again but it wasn’t connecting and the white light doesn’t show I tried resetting it but it still shows no light does anyone knows what this means ? It’s just not showing no lights and it’s not dead I’m trying to charge but it still doesn’t show nothing.. please help.
My sound doesnt beep when i activate noise cancelling and same thing with siri i do not hear the beep
I lost my original Beats Solo Pro charging cable. I thought i could any usb-c from one of my other 2 headphones. Well nope. none of my other cables will insert. Not wanting 2 force the cable in. if any ideas pls respond. thanks 4 the tutorial.
Hi there, My beats are fully charged and it turns on but I'm not able to connect to any devices. The light is not flashing and it's not making any of the noise cancelation sounds when I push the button on the left ear. Any help ?
@CACCOTWORLD
6 ай бұрын
Facing the exact same thing! Pls any help?
@CACCOTWORLD
6 ай бұрын
Starting to believe the power button is bad actually….the device is not visible to other Bluetooth devices and troubleshooting is not possible
Hey what to do if I'm not getting any sound from my head phone...
Thank you I thought I would have to buy new headphones
So I have checked out you videos and the problems I am having is the white light is not blinking. It is staying white no matter what I am trying to do. I would appreciate your help
@spacexluv520
Жыл бұрын
Same what did u do
what does it mean when it blinks red and white?
Hello, i just got the new Solo Pro and the light is flashing red and white. Do you know whats going on? Thanks
@SupremeGang420
2 жыл бұрын
I would reset them or update them to the latest firmware
My beat solo pro the whole right-side works except the audio the light and buttons work I don't know what to do
i kinda need a lil help. ok so mine havent been working for ab 8 months so im deciding to try and finally figure out whats wrong with it since it had problems charging then stopped charging before. so now 1 it wont turn on and 2 when it is "charging" there is no light but i hear a weird noise from inside the side with the battery? anyone have any idea wassup wit it? i need help
I had the strangest experience. My headphones weren’t dead and in very great working condition. I’ve had them for about 6 months and they just wouldn’t turn on. About 20 minutes struggling to get them on, they just came on out of nowhere. Do you have any suggestions on why this happened?
@FeaturedTech
3 жыл бұрын
Hi Jasmine, to be honest I'm not sure but you should contact Apple and ask them. Worst case if they can't give you a good answer, at least they notated this problem under your account.
@alianitbalogun5351
2 жыл бұрын
Did you fix it?
@suhsah2937
2 жыл бұрын
I have the same experience
Mine wouldn’t turn on after a full charge and i only used them for no longer than 30 minutes a day or two before, they were brand new and came dead so i had to start off full charging. Tried the reset trick and led lights don’t even blink to show if its doing anything holding the buttons for 30 seconds.
@bryanzullo9424
3 жыл бұрын
Just saw the comment about making sure they were charged enough, so I plugged them in and it indicated full charge in less than a minute and paired when they got power. When I took them off the charger and turned them on again and they paired, my phone indicated it was at 18% battery capacity.
@FeaturedTech
3 жыл бұрын
Hi Bryan, it seems like this is an outdated firmware issue. If not, you may have to reach out to Apple for more help.
So mine just randomly stopped working like when you open them the white led light is on but it doesn’t connect to the phone and when I plug the charger in it stays white not read and when I hold the button down to reset or pair it doesn’t blink it just stays white
Mine has a static noise on the right side , i dont know what it could be
Crappy Bluetooth module need reflowing in these in my experience . Symptoms are headphone turns on with led but won’t connect, strip it all apart reflow/ball that Ic and they work.
@marilenadachi6250
Жыл бұрын
What did you exactly @MrReeceyburger123 ?
Question my beats won't turn on or off the light is on but it wont pair with anything and when I close it the light doesn't go out
the beats updater shows it needes an update but when i click on update it takes me to the beats website and it says WE ARE HAVING TECHNICAL DIFFICULTIES.
@FeaturedTech
2 жыл бұрын
Hi, I connected my Beats to my Mac and had no trouble. Below you’ll find the Beats website I visited. If you’re still having trouble I recommend reaching out to Apple. www.beatsbydre.com/register
Hey everyone, My anc/transparency button isn’t working on my solo pros what do I do for this situation??
what do I do if the button on mine don't respond/work
THANK YOU I THOUGHT MY BEATS WERE DONE FOR
I drop them from 2 meters highs and now them doesn’t turn on what should I do Thank you
I know this video is a bit old and probably won't be responded but it's worth a try. my headphones work and all but for some reason when i try to connect it the LED doesn't blink or change color unless if charge it and it finally turns red. any help?
@DollieBerg-gk2gg
4 ай бұрын
I'm having this problem did u fix urs
@elithe3li
4 ай бұрын
@DollieBerg-gk2gg no srry :(
Has anyone solved the mode button not working issue?? I can't connect to anything anymore
What if my headphones are flashing red and white at the same time? Is that a bug in my headphones?
This has been 2 times in a row where my beats have been low battery and won't turn back on. At first I thought it was just my first one but then it occurred again and I just got fed up. The light won't turn on and I can't reset it, I'm not about to spend 250$ more for the same headphones that will probably do the same 😭.
Beats Solo 3 Brand New. Never paired: Received as a gift for Christmas. Removed from box (December 25th) and fully charged successfully. Put back in box. Three days ago took them out of box to try and use them for the first time. Decided to ensure they had a full charge. Plugged them in to charge and all five LEDs came on as did the power button LED (all white). All six lights flashed on and off on and off. I did not try to pair them. I did connect them to a different charger and cable. No change. I followed the Beats Solo 3 reset procedure three times and no change. When powered on, all five LEDs (Fuel Guage) flash in sync with the power button light. All lights are white. I have not tried to pair them. I have not connected them to register or update. They are brand new and never have been used. The two little protective tabs are still on each side. Do I remove them? What do I do? Apple is no help.
@FeaturedTech
2 жыл бұрын
Hi Ben, I recommend reaching out to Apple again or even going to your local Apple store for support. It’s very odd that Apple wasn’t helpful if the headphones are still within the 1 year warranty period.
So strange, have had my solo pros for almost 2 years, over the past week the battery has been draining when turned off. Have tried resetting, updating my iOS etc. Nothing works. $180 dollars to fix as not under warranty any more. No point at all. Won’t be buying beats again.
@diiziethanaut9728
2 жыл бұрын
What’d you end up doing?
I have problem with left one... i don't know how to call it but I hear "scratching" noise it's like electronic/electric sound very similar when You connect cable incorrectly. Probably it's hardware problem because You cannot hear it when is turn off but when is on even when You restart You can hear it.... so shame because I didn't use them alot and it's not even 1 year old....
@murdaer670
Жыл бұрын
SAME
@jorgerebollar9781
Жыл бұрын
Same, you fixed them?
@9217ari
Жыл бұрын
@@jorgerebollar9781 I send it back. Was still on warranty we will see if they will accept complain.
I have 2 pair, 1 only works on the 1 side, and the newer pair won't shut off. The serial number has kind of worn off unfortunately..🤷♂️
My Beats Solo pros have they white light on at all times as soon as I open them the light stays white and I try clicking the button to put them into pairing mode and nothing happens
I hate to use KZread comments as support forums, but I really need help, so give it a chance. My Solo Pro stopped working a few weeks ago. It does not react to re-pair or reset button combinations, the white LED keeps lighting. Sleep and charging works. The headset cannot be seen in Bluetooth Prefs. (But I can see its Bluetooth advertisement packet in NRF connect app, but it does not advertise any services.) I've also tried to discharge it completely, then charge it, but nothing changes. Also contacted Apple support, and since it is 2.5 years old, out of warranty, so the only thing they offered me is a paid replacement for 103.000 HUF, which is way higher price than the price of a new unit. I am desperate. Do you have any tips? (Obviously I've tried everything from the video.)
I am having a issue with my headphones having a static noise on the right ear earcup can you help? It only happens when I use noise cancelling mode
@FeaturedTech
3 жыл бұрын
Is the static noise still happening after you reset it and updated it? Also is this happening when your headphones are fully charged?
@CopycatkboxYoutube
3 жыл бұрын
@@FeaturedTech it happens all the tome
@FeaturedTech
3 жыл бұрын
See if it needs to updated, shut it off and charge it for a while. Did you get the heaphones wet?
@CopycatkboxYoutube
3 жыл бұрын
@@FeaturedTech No
@awake4844
2 жыл бұрын
Same problem here
Android phone allowed to pair in beats?
Hi my beats just shut off after about 15 minutes of use, I am walking in the cold weather will that effect them?
@FeaturedTech
3 жыл бұрын
Hi Lloyd, the same thing happened to me 2 weeks ago. When the headphones are exposed to cold weather/ low temperatures, they stop working. Mine began working once I went back in the house and it got warmer.
@lloydalmeida7699
3 жыл бұрын
@@FeaturedTech thanks for sharing makes sense now
Yesterday they were working and they were connecting then yesterday I had a a weird sound making coming in from the left. So I disconnected then and connected them again and now they don’t connect turn on or anything
@diiziethanaut9728
2 жыл бұрын
What’d you end up doing?
I have an issue where my headset would die after 30 mins, i dont know why, it happens but 3 days ago i broke my new wire so i switched to my old bad wire and charged it both my phone and headset they died faster but today i bought a new wire and still my headset are the same but my phones life spend has improved
My beats's led light is flashing blue and it's unable to pair to any of my devices so I tried to reset them but the problem is still happening. Can someone help please? By the way the noise cancelling button isn't working
@emilianofajardo9487
Жыл бұрын
Did you ever figure out or did it fix itself?
I am trying to charge my beats solo pros. And is it meant to flash white and red while charging I still need to fix mine. Hope it works soon
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
I have new Solo Pros, I’m unimpressed with the bass it’s seriously lacking and sharp frequencies. Is this just me?
What do you do if you can't access the beats updater, and the 2-button reset method isn't working??
@FeaturedTech
2 жыл бұрын
Hi, if the reset and Beats Updater didn't work, I recommend reaching out to Apple for support.
My beatsolo3 on/off light won't turn off when I turn off my beatsolo3
I am having to do the hard reset (press the noise cancelling buttom and the volume down bottom) like three times and I know that any moment my beats Solo Pro will shut down again and will not turn on till I do all the process again. Someone is having the same problem? How could I fix this? I don't want to have to do all this process every week
I need some help asap my headphones are beats solo 3 wireless and they won’t turn off and when they connected to my phone it said they were charging when it was not
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
okay so i turn them on and it makes the sound when it turns on but as soon as it makes that noise it makes the turning off noise and I've done everything pls try to respond
@FeaturedTech
3 жыл бұрын
Did you try updating it via Beats Updater? If that didn't help, try contacting Apple support
My solo pro is literally blinking white but i tried to do the reset thingy but the W1 chip is not showing up
@FeaturedTech
3 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. Also make sure your headphones are fully charged via power outlet. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
my button to switch from noise cancellation to transparence mode i think stop working i cant disconnect my headphones with the button and cant reset it my software is up to date and running v 3A283 any tips?
@FeaturedTech
3 жыл бұрын
Hi Caden, I would reach out to Apple to see if they can better assist you.
I have followed the tips in this video but my solos keep disconnecting and then reconnecting and the cycle continues, the only way to make it stop is when I forget the device or reset them. But if I turn them off and turn them on later they do the whole thing again. So do you have any tips on how to fix it?
@FeaturedTech
2 жыл бұрын
If all the troubleshooting steps are unsuccessful, I recommend reaching out to Apple support.
@shrek12435
2 жыл бұрын
@@FeaturedTech thanks
I bought mine for 5 months ago but now it's not working cause when it's raining here i forgot to remove out my headphone that's why it didn't work for now.. i notice the red light and white 2x with in 29 hours but after that the light turn full white non stop and it didn't goes to turn off until now what is it? Is any one to email me?
Hey when i try to connect my beats all it does is stay on this white light but they aren’t connected to anything
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
@Nightweedrelax
Жыл бұрын
Same have you fixed your issue please let me know
Hello! I need help with my beats pro because for some reason they aren't responding and I'm really upset about it. They won't respond to me holding the mode button and the down button at the same time for a long period of time and my phone wouldn't pick up the headphones.The thing is though is that they aren't off and when I either flip them off or on they won't connect to my phone nor cooperate with the reset. I really need help, thanks.
@FeaturedTech
3 жыл бұрын
Hey, did you try updating them via Beats Updater? If yes, try resetting them while they’re plugged into a power outlet (fully charge them). Finally, when resetting them try holding down the buttons longer (40 seconds even 1 minute). Let me know if this helps.
@a23990
3 жыл бұрын
@@FeaturedTech Nope.It didn't really have much effect to it
@FeaturedTech
3 жыл бұрын
My final suggestion is to keep it in the charger overnight (via power outlet) and try this again. If that doesn’t work, I recommend reaching out to Apple.
@Ricvm
2 жыл бұрын
How did you solve it, im having the exact problem
my beats solo pro's mode button is not working what do I do?
My beats wouldn’t connect to my phone so i clicked forget device and now they wont pair back up and also the light wont respond to whatever i do
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
Where would I find the serial number? I bought these 3 years ago
U need help with my beats solo pro I put it on charge and it flashed white and red for 1 second and went off and now when I put it on charge nothing happens iv charged it for ages and still nothing
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
I tried everything in the video and my headphones are still not working. My headphones pair and the audio works on both sides but it dies out to only the left side with and without the cord. I don't know what to do anymore.
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
My headphones have a sound in power button side and showing on phone but can’t connect to device
I have an issue where my headset would die after 30 mins, i dont know why, it happens but 3 days ago i broke my new wire so i switched to my old bad wire and charged it both my phone and headset they died faster but today i bought a new wire and still my headset are the same but my phones life spend has improved Can someone help?
They gone mobile you only can get to beats update via mobile Which makes it harder to update
My solo pro plugs into charger shows that it is charging i leave it there for a while but when I take them off and unfold them to turn on they dont power on they only turn on while on the charger but it stays at like 3 percent the most I seen....I've tried to reset them but nothing works any suggestions??
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.
@arielalvarez603
2 жыл бұрын
@@FeaturedTech hey so there is an update available but unfortunately it can't update due to the battery being so low it needs at least 20 percent charge not sure if Apple can help I literally bought these from a tjmax store a couple days back so I might just returm them
i wish i could hear this but my headphones arent working
My beats light go white to red than repeats. Help please.
👍🏾✔️
Mine is blinks red and white when it’s charging but when i take it out of the charger nothing blinks anymore(yes i have tried charging it for a while and it should be fully charged)
When I hold the power button for ten seconds it flashes a red led once and then it goes to a constant white blinking led and it does this over and over again I don’t know what’s going on
@FeaturedTech
2 жыл бұрын
Hi, I recommend checking to see if the headphones are up to date if the reset is unsuccessful. If the reset and the firmware update didn’t solve your problem, I recommend reaching out to Apple.