HOW TO SPOT A POTENTIALLY PROBLEMATIC CLIENT
Sharing some warning signs of clients who may cause you trouble, so you'll be better prepared. Have you encountered any of these clients that I mentioned in the video? Tell me your stories in the comments!
Earrings: go.magik.ly/ml...
Lips: Colourpop - "Fuego" liquid lipstick go.magik.ly/ml...
topped with e.l.f. Plumping Gloss in "Mocha Twist" go.magik.ly/ml...
_______________________________
FOLLOW ME
Personal Instagram: / sam_vay
Hair Instagram: / styledbysamvay
Snapchat: sam_vay
_______________________________
CAMERA:
Canon SL2 (tutorials)
Canon g7x (vlogs)
EDITING SOFTWARE:
Final Cut Pro X
_______________________________
ABOUT ME
Hi! I'm Sam and I'm a professional hairstylist from Pennsylvania. Here on my channel I post a variety of videos related to beauty and my life in general. I love teaching and inspiring others, whether that's through a hair tutorial or an advice video.
_______________________________
FOR BUSINESS INQUIRIES
EMAIL:
samanthavayYT@gmail.com
_______________________________
This video is NOT sponsored. However, some links may be affiliate links. (That means there's no extra cost to you, I just receive a small commission off of those purchases. It's what helps me continue posting free content for you!) Thank you so much for the support! It's so appreciated! :)
Пікірлер: 371
Watching just to make sure I'm not any of these examples
@cecileelaporta5157
4 жыл бұрын
《Kiera Dawn》 same!
@MsTinkerbelle87
4 жыл бұрын
Chloe Lang same!!
@heartsmyfaceforever8140
4 жыл бұрын
Me too! :D. It like an ettiquete refresher
@Alitacheko
4 жыл бұрын
hahhaa yep
@mynights85
4 жыл бұрын
Me to!
I love when clients ask “so are you going to go to college? What do you want to be” like .... this
@styledbysamvay
5 жыл бұрын
Omg yes! My friend and I did a video about our pet peeves are hair stylists a few months back and mentioned that one!!
@kima8670
4 жыл бұрын
Um, I have been a nurse for 35 years and my 28 y.o. hairstylist daughter makes as much as I do. I'm glad she did this instead of "college"! I'm so proud of her and how successful she is. People are such clueless jerks sometimes.
@dresamae
4 жыл бұрын
Yeah, if you don't have 20k to spend on hair school, it's not a huge amount of student loans you have to payback. But for college? Yeah, have fun paying those loans off for the next 50 years. I hate it when people say cosmetology isn't a real job. Like, yeah okay, who's gonna do your hair if all hairstylists "got real jobs", hm? Oh, no one? Exactly, sit down.
@patr70
4 жыл бұрын
@@dresamae Who says being a Hairdresser isn't a real job? That is the dumbest thing I have ever heard. A good reply to them would be "well if we followed you around in your every day ,ife.. how many "things" could we point out that you need to do better". They usually shut right up up or get really "triggered".
@winendesertrose
4 жыл бұрын
@@dresamae yeah and while you're at it learn to color your own hair do your own lashes , do waxes and oh clean your own house. Really add up the money you spend on these services a year and tell me it isn't a real job.
Girl. I used to work at Olive Garden and there was this couple who came in, ate an ungodly amount of food, asked for boxes so they could TAKE HOME THEIR LEFTOVERS, and then told my manager that the food was disgusting and refused to pay. I love the general public
@styledbysamvay
5 жыл бұрын
Hahaha what??!!!
@Crabernacker
4 жыл бұрын
Right?!?! Like i used to work there too and when i brought out the salad they didnt want any toppings even though i explained the toppings to them at the table. Then ate all their food and proceeded to tell me that it was their worst experience. Told my manager that i was incompotent and even though they ate all their food. They wanted everything free cause of the salad. Later my manager told me that they always tried that crap with them.
@billiechristine4034
4 жыл бұрын
I have been a server for over 5 years now and I can confirm this happens, more than it should. The worst experience was one time when someone told me off because their food was completely inedible, so I went to talk to boss to let them know there was a complaint with the food. When I got back they started screaming at me because I hadn't asked if they wanted boxes (as well as throwing horrible insults at me), in front of other paying customers. In the end they got their meal free, took home their leftovers, and my other customers gave me really good tips.
@Crabernacker
4 жыл бұрын
@@billiechristine4034 wow they let them keep the food?? They dont need to enable that shit thats why these assholes do it cause it works (sometimes)
@lucy922
4 жыл бұрын
I've had that too!! They all order the same burger, take it as leftovers and the demand a discount or freebie because the burgers weren't good and then they told the table next to them who had burgers which made them want a discount too 😑😣 I work at a pub and the customers are often horrible and they're always trying to avoid paying me
The “nobody has ever done my hair how I want it” thing makes me nervous but it’s also a challenge so I do my best to give them what they want. It doesn’t always work out but like 6 months ago I did get a client like that who LOVED her hair after I did it and now always prebooks and gives me a big hug and says “you just get me!” every time. Sometimes red flag clients turn out to be clients that really just haven’t found the right stylist yet. It’s usually not the case but I’m glad I found a good one lol
@jasminemariedarling
5 жыл бұрын
I did this recently with my new, amazing hairstylist! I truly have had very bad luck in the past, always getting stylists who obviously didn't care, or kept me under the dryer processing for way too long till my hair broke off, and the last time the girl literally didn't even run a brush or comb through my hair once before cutting (how is that even possible lol). .. but then, I found Lauren!! She cared! She brushed, combed, and sectioned! She checked on me and didn't process too long- she was amazing and I will always go back to her forever.
@styledbysamvay
5 жыл бұрын
It's so sad to me to hear that people have experienced so many TERRIBLE stylists. It is always nice though to be the one to make them love their hair!
@gtucci02
5 жыл бұрын
Jasmine Marie I’ve heard these kinds of stories sooo many times and I just don’t understand how stylists don’t make the integrity of the client’s hair their first priority. I would be MORTIFIED if I fried a client’s hair, but I see other stylists doing it all the time. I don’t get it
@gtucci02
5 жыл бұрын
Sam Vay I never realized how many terrible stylists there are until I became one. Clients just trust that their stylist knows what’s best and it’s so sad to see them get screwed bc of carelessness. I hear a lot of clients blame their hair too, they think they just have crappy hair and there’s no stylist that can help them because they’ve gotten crappy results every time. It’s our job to care. I wish more stylists did
@gtucci02
5 жыл бұрын
Just here to say the word “stylist” one more time, i don’t think i used it enough... 😂🤦🏼♀️
My hair costs $400-$600 to balayage...I've never once asked for a discount. How embarrassing. If It's not in my budget, I won't get my hair colored. It's very simple.
I had a client come in with curly jet black roots and hair that was orange. She showed me a picture of a women with a white and red wig on and told me she wanted it done. Her hair was completely fried from box bleach from Walmart and I told her it wasn’t possible. She continued to ask and I had to spell it out for her, your hair will fall out and convinced her to find something else. She left with galaxy themed hair and was satisfied but it was a struggle to get her to understand. So glad you made this video, the older lady’s that come in are never happy with the services I provide. It’s a pain.
@styledbysamvay
5 жыл бұрын
Yikes. Glad you talked her out of that! It's frustrating that some people just can't understand the basics of hair color no matter how hard you try to explain it.
@socialmoth4974
4 жыл бұрын
I had to look up what you meant by "galaxy themed hair". Ooooh. So pretty. If I were still young, I would totally do that. :)
I feel like my hair is a red flag by itself, I have waist length, very thick and curly virgin hair. I hate getting my hair done because the stylists always act annoyed by how hard my hair is to manage, I always leave feeling defeated. :(
@ashleybrown3837
4 жыл бұрын
Look for a stylist that specializes in natural curly hair. Best of luck with your locks.
@juniperraven1386
4 жыл бұрын
I have similar length hair and the last time I went to a stylist I walked in with my hair down and asked for a trim and they gave a price range of $15-25 or something (the cheap on campus salon), wail looking at my hair. So I assumed that range was for my hair and based on how complex the cut was. All I wanted was the last ~1/2” trimmed off, no shaping no product no nothing, took maybe 15 min. Nope price based on length of hair, so I got charged the max. I get charging more for services that take more time/product, but for the exact same service to have such a wide disparity in price based on something that affects neither time nor materials felt really dishonest.
@melissaculpepper7663
7 ай бұрын
@@juniperraven1386That’s not true. If you’re getting it shampooed and dry that can be at least 45 minutes for the blow out! Also, if it’s an actually good stylist, the sections will be a lot more for the hair cut! It’s not necessarily the length but the thickness and texture if it really curly and coarse can be a lot more work that a slimy-Susan with thin straight baby fine hair.
Older ladies are mean sometimes! I was 25 with my license for 5 years and a lady said "oh no. I'm not having some teenager do my hair."
@miamazingness
4 жыл бұрын
Idk why, but your comment reminded me of this. When I was in hair school, we had an older couple loudly complain and then leave in a huff, because the receptionist asked them if they could please not park their car in the emergency fire line in front of the doors. We even offered that our security guard is super nice and will give them a ride on his golf cart so they don't have to walk very far, but they were so angry they just said they are never coming back (for their $7 haircut).
@iamnothungry
3 жыл бұрын
@@miamazingness Lmao some people are frustrated
That comment on older women questioning you and your age is sooo true, not trying to stereotype either but in my experience it’s usually older women to! I cannot stand it, before I even do a consolation they ask me if I can even cut hair... or know what I’m doing ... how long have i been doing it.. ect. bc I look so young. They always are so doubtful.
@styledbysamvay
5 жыл бұрын
That's so rude. And what response are they looking for? "Oh, now that you mention it, no, I don't know how to cut hair! Whoops!"
No I need to correct you I will always go to a younger stylist because you guys had to go to school and get extensive training. I stopped going to a half dresser growing up because the older ones have no clue what they are doing and they ruined my hair 100 percent of the time It was only when I went to my first younger student mind you for I get the best hair cut off my entire life Anytime I tried to go platinum blonde with the older stylists I got a brassy orange at best. And then they say well it's your half I can't do anything else...bitch it's not rocket science my hair looks like shit!!! So grateful for you new wave of stylists in the last 7 years
@laurieh4742
4 жыл бұрын
Omg I didn't make much sense lol but half meant hair
@laurieh4742
4 жыл бұрын
And girl those old "stylists" were the WORST I have very fine very thin hair. To my shoulders. I had to pay a woman 350 dollars for literally orange streaks and they said well that's as best as I can get it because your hair has red in it I asked I can't come back to fix it? She said it won't do anything it will come out the same Smh in my early twenties I just couldn't find anyone who could do my hair correctly But like I said you new stylists I will come to 100 percent of the time. You will know what your doing for sure!
@jaydenharris7383
4 жыл бұрын
I agree! I had a middle aged woman do my hair a few times - first time she done it I had what for me was a drastic cut. My hair was down to my bum, I had her cut it to above bra strap length. When she left, my hair looked a mess! The cut was even, yes, but it was so blocky at the ends, because she hadn’t layered it like I had asked at all. I ave anxiety, and don’t want confrontation, so when she asked if I liked it and if I wanted to book another appointment, I said yes...and I ended up having her dye my hair red. I loved it when it was red, until my boyfriend and ?I went to the supermarket and he told me how patchy the back was, like she literally had missed entire strips. We bought some box dye and done it ourselves, and he then messaged her for me to cancel the appointment I had booked again. A colleague of mine at work recommended her hairdresser to me, a young lady only a year or so older than me (I was about 20 when I first went to her)...I messaged her, and I was so nervous about going to her when she quoted me a price of almost half what the other lady had been charging me, but went anyway. While she was doing my hair, I asked her about the prices, and she mentioned because it’s an at home salon, she has very low overheads so she’s able to lower her prices. This lady is AMAZING. I wouldn’t have anyone else touch my hair after finding her. My hair is now back to bum length, I’ve told her she should charge me extra for the extra hair dye in my hair because it’s so long and she won’t. This lady now does my waxes and eyebrows as well haha, but she does such a good job.
@25lexxxy
4 жыл бұрын
This happened to me too! Granted, I went to Great Clips and that was my first mistake. However I told her I wanted long whispy layers and to keep as much length in the process. She cut inches off and I was completely uneven all around and it just look BAD. I have since had 2 younger stylist cut my hair and my hair is FINALLY back to normal and even. I would go to a you get stylist over an older one especially because of the evolution of hair and someone younger and more fresh out of school I would trust way more.
@dresamae
4 жыл бұрын
"There's nothing I can do about your orange hair" bro what, yes there is lmao. If it's a deep orange, they legit just have to schedule you for another bleach session, maybe 2. Then tone it. It's literally just hair science and for cosmetologists, it's basic hair science lol. Girl, I can't believe they did you dirty like that, ugh. But it's best to be ugly orange than fried. Because at least another stylist can finish the job and get you platinum.
I had a perfect hair stylist in NY. When I moved to Boston, I had to go through literally 10 stylists to find the one who could tackle my thick hair. I would always tell each one that I hadn’t found the right person yet and would always telll them that my hair is really thick and ask if they could handle it. They always said yes and then my hair would never look like the photo of MYSELF that I brought in. I remember a stylist telling me once that I was looking for a discount when I told her I wasn’t happy with my hair. She was super rude and when I got up to leave, even her manager agreed that the cut wasn’t right. They ended up giving me credit for another hair cut but I never went back. It was never about the money. I’m willing to pay but give me what I asked for or don’t cut my hair if you can’t do it.
@julieankhan.2801
4 жыл бұрын
I had to go thru 5. Its tough.
Done hair for over 30 years. You are kind of an old spirit. I like you. I’m glad you see how cheap ass people are. You are worth every dollar of your worth. Don’t move on your prices for the princesses who get a thorn for being alive.
Don’t forget about the clients that constantly reschedule/ cancel last minute 🙄
Im 19, and a professional cosmetologist. I was licensed at 18. I get the age question alll the time. It's so frustrating!
@Mushroomsoup1674
5 жыл бұрын
Reiley Collier me too!
@laurak9128
4 жыл бұрын
i dont go to salons often but when i do, i try to look for younger employees!!! i feel like i want them to play with my hair and still figure out their techniques etc. and they’re fresh out of school so they got all the new knowledge in their pockets haha. and students too! students have given me all my best hair looks!
@antybobanty
4 жыл бұрын
I like the idea of helping students. They charge less because they’re learning and my hair grows back. They’re learning how to cut hair and I’m learning which stylists I want to go to.
@Lyomama22
4 жыл бұрын
@@Mushroomsoup1674 I would say go to younger because there going to try harder.... The older employees know how to do "minimum"..
@samanthabeech
4 жыл бұрын
I got licensed when I was 18. I’m 23 now. People still look at me sideways lol
I know I’m late. I did hair for 10 years this is spot on. I wish I would have had someone like you during that time. It took me a while to learn these things and I’m soooo sensitive it was always so hard for me to separate it and not take personally. You are really going to help newer stylists. Thank you for what you do Sam.
@styledbysamvay
4 жыл бұрын
Thank you so much :) I really appreciate that!
Found you a couple days ago after applying for apprenticeships and I thank you so much for all these tips 😍 not a lot of relatable hair stylists on KZread
I lucked out. I found an older Vietnamese woman that cuts my hair just right and she only charges $12. My mom tips her $5. I just give her a twenty and don’t ask for the change. Something about only getting charged $12 when everyone else charges $60 and doesn’t leave me happy about my cut feels borderline illegal.
@emilypresleysee
4 жыл бұрын
YES!! One of my friends is a stylist and cuts mine and my boys hair. She only charges me $10-$15 and I give her $20-$25 every time. With my own hair I always give her a $20 tip give or take and mine is usually around $120 for color and cut. Long story short, when I was tight on money and needed my boys' hair cut for a family funeral she took care of it for me and said "you need it more than I do right now, pay me when you get straightened out" she's the best. I cried lol I tip her so well for many reasons and that's just one of them 🥰
@emilypresleysee
4 жыл бұрын
@@Elizabethx15 cutting the ends of your hair has absolutely no affect on how fast it grows out of your scalp... It might seem longer if the dead ends are cut off so there isn't any breakage and you maintain more of your length though. You are probably just taking better care of your hair 😉 it's awesome you going someone you love though! It makes for a much more enjoyable experience.
Omg my mom is the exact same way with her hair and she gets the same cut as your mom too . The stylist will usually flat iron it and use product, my mom will love the haircut until she gets home and washes it. I finally convinced her it’s not the stylists fault and bought her a flat iron. she did like the results after using it a few times but is now complaining about it taking too long too style. Even though it’s a pixie cut 🤯
@styledbysamvay
5 жыл бұрын
Hahaha yup!! Sounds exactly like my mom!
@cristinahernandez264
4 жыл бұрын
😂😂😂😂 your mom is hilarious!!! I have natural curly hair and my mom got a perm. She says “how come my hair doesn’t look like yours , what do you use on your hair to style it?” At the time I was using Moose so I recommended some . She told me she had a hard time doing her hair because it was always tangled . I asked her how she untangled her hair 🤔 she was using A BRUSH!!! 🤦🏽♀️
@cristinahernandez264
4 жыл бұрын
Also please let your mom know that it takes me three hours to straighten my hair . It takes me about an hour and a half to de tangle my hair,cleanse my scalp from buildup, wash my hair ,condition, detangle again, deep condition, wash after 20 minutes, and apply my styling products while brushing my hair with a tangle teezer, plus wait seven hours for my hair to dry 😩😭😭💔
My coworker got her hair done by another coworker who does cosmo professionally and she was like SHE CHARGED ME THIS AND DIDNT EVEN HOOK ME UP 😆 um ya its her job duhhh
I meet a girl that would get her hair done and she told me she would say she didnt like it to not pay. I was like ok. I on the other hand if my hair or eyebrows come out wrong I say I like it. Ill even give a tip.
@styledbysamvay
5 жыл бұрын
That's so gross. But see! That's perfect proof that people DO do that! And I'm the same way as you when it comes to that stuff lol. I really need to be better about speaking up.
You’re just.. such a queen
My favorite thing to do is to go to my hair stylist and let her do what she wants with my hair. I trust her, and I have no idea what I am doing. It’s more fun that way, besides it’s just hair it grows back. I don’t understand why people are so uptight. Life is too short.
I was one of these clients once upon a time 😂 my issue was I kept bringing in pictures of women who had like 3 times the amount of hair I have. My hair dresser is way too nice and would try her best and finally one day she said, "you don't have enough hair for that." And I finally caught on. Was super embarrassed lol. I have basically baby hair all over my head.
@loganlass7492
4 жыл бұрын
iloveyoucp I know I did this when I was in elm and middle school. I know I showed pictures of girls with thin hair when my ass has thick, wavy, curly hair.🤦🏻♀️🤣
@miamazingness
4 жыл бұрын
I know your pain! I have the absolute worst hair.
i legit have only had one hair stylist do my hair the way i asked. i'm very non confrontational and can be happy with close is good enough and at first i thought i wasn't explaining what i wanted well enough so i started bringing pictures of what i want. i have had someone cut my hair to my shoulders when i asked for mid back length, walked out with magenta streaks in my hair when i asked for red, or said i wanted to trim about an inch off my hair and ended up with 3 -5 inches taken off because the stylist insisted we had to cut off all the dead ends... now i just do my own hair.
@lexibrandi3355
4 жыл бұрын
That brings me back to my childhood lol. My mom would take me to get a "trim". I have very curly hair. My hair curls up a good 5 inches after it dries. One day my mom took me to get a trim, the girl cut my hair to a bob basically. Me being like 7 years old cried. Ive dyed & cut my own hair for about 9 years now😌
@miamazingness
4 жыл бұрын
@@lexibrandi3355 That is so terrible. I would have cried, too.
I have to tell you I'm 35 years old and have actually gotten my hair done professionally maybe a handful of times and never liked it not once but the last stylist I want to was very thorough took the time to really listen to me explain my hair type and what was doable and what wasn't. As you said a lot of people don't understand their hair type and think that they can pull off any cut any style and it will look exactly the same on them as it does in a photograph. And in my experience most stylist will not tell you that. I think perhaps they are afraid that if they tell them that you can't do exactly what they want the client will leave without getting any service and then they lost money. But if you end up with an unhappy client who refuses to pay now you haven't only lost money you've also lost time and product. that's why what you should do is when a client comes in and they do have something that cannot be done you show them things that you think are similar that could be done to their hair or styles you think are better suited for them. That's what this stylist did and I left happy and even took the time to write her a good review.
@styledbysamvay
5 жыл бұрын
Agreed! But clients have to be open to that feedback. Sometimes they just refuse to understand and won't even consider other options because it isn't exactly the same as the photo they brought in. I'm glad you listened to the stylist's recommendations and trusted her professional opinion!
@kandicomarawski1171
5 жыл бұрын
@@styledbysamvay def I dont know how someone cant get it like when you were explaining the color wheel and she couldnt understand that people have an undertone that was crazy. That's why there called crazy clients normal people would get that. If you warn them and they still insist on doing whatever they're asking for I'd just add in as I said this is not going to look the same as the photo in your hair so I'll do the service but if you dont like it after I'm done no refund. Now you have covered yourself and if they hear no refund than maybe they'll reconsider.
I am the client who can’t ever find a stylist I wanna stay with. I have cosmetologists in my family who practiced on me in beauty school, I’ve paid hundreds of dollars to get my hair done and I’ve also gotten really cheap color done. I’ve done it all lol. But honestly, I have to be the proactive client because I have soooo much hair and it’s a dark brown and I like blonde so I like highlights. Stylists will be like send me a picture, and I always have to say no you need to see my hair in person because it’s deceivingly thick. One girl said it would take 3 hours, I was there for almost 8. I’ve had someone spend one whole day on my hair and it ends up super brassy or yellow yellow not even yellow blonde. I don’t even expect it to be super light my first time, but something always seems to go wrong with my hair regardless. I think it’s probably just my hair that’s the problem, but no one ever seems to know how to do it 😪 at this point I’ve been growing it out for 3 years because I want virgin hair so I can try it all again and hopefully find the right person this time. #Prayformyhair
@karinacontreras5441
4 жыл бұрын
breeebabes oh no! Well if you’re ever in the SoCal area you should check out my work @loveekarina_ I love tackling hair projects
@zobothehobo
4 жыл бұрын
My hair is also super thick and stylists have no idea how to handle it
@dresamae
4 жыл бұрын
I gave my sister highlights in school. I only gave her half a head of highlights (where you only highlight the hair in the crown area of the head) and it still took me from 9:30a to 5p. Like, GOOD LORD, I didn't know it was THAT THICK.
I'm 50 and I prefer a younger lady to cut my pixie, because they are more in tuned to the latest trends :) I have very fine hair too and it's on the thin side. There have been a few different styled pixies I've wanted in the past, and my stylist told me my hair was not the right texture. Cool - I fully trust my stylist. She's the professional. She loves cutting my pixie and she says I'm very easy to please. All I want her to know is to keep my pixie soft and feminine and ... she works her magic
I honestly think there are people who go around trying to get discounts at various places. I saw a grumpy old man doing it last night at a restaurant..And I saw it so much at the salon. Those people suck!! Lol
Someone asked me if I could texturize their 6 month old baby’s hair.
@kima8670
4 жыл бұрын
Oh my god! I have to tell my daughter this, she is a hairstylist in a really posh area of Atlanta and has some horror stories. She does extensions as well and a couple of weeks ago she spent literally half the day on a client (coloring her hair and the extensions as well) who left her a $20 tip. On a $2000 bill. If you can't afford to tip people for their work, do not get it done! I feel for all of you!
@laurenskee2665
4 жыл бұрын
@@kima8670 wtf!!!! 2000!!!!! Goals right there!
@kima8670
4 жыл бұрын
@@laurenskee2665 it's a pretty expensive place 😬 She doesn't get all that, of course!
@laurenskee2665
4 жыл бұрын
@@kima8670 hell yeah! I want to be the lady with $2000 to spend on hair lol
@havingteawiththedevil
4 жыл бұрын
Did you end up doing it? I feel like I’d have to decline for moral reasons. I wouldn’t care if they got mad, I don’t think all those chemicals would be good for a baby. 😞
I'm a salon hopper cause i don't like talking to people as much as all the Hairstylists do. I ended up going to my dad's barber just for a trim and she asked what i wanted and didn't speak to me at all after that... It was heaven.
I’m not even a stylist, nor does my profession even relate to hair at all, but your videos are so entertaining and fun to watch!
I literally just had a client get frustrated with me asking her questions about her hair cut. I thinned and texturized her ends to the point I thought was good, and asked her if that was to her liking and she was pissed. 🤷🏻♀️ lollll like uhhhh I just wanna make sure you like it too
@sarahyoung2958
4 жыл бұрын
Omg! I had a client once who sat in my chair and told me to fix her hair. So I started to ask her questions, do you like long hair? Shorter hair? Layers? What do you mean by fix it? She got exasperated at me and just kept saying 'fix it!' Lol like I can fix it by giving you a pixie but your probably going to be mad. You have to give me SOMETHING! I am not a mind reader 🙄
@miamazingness
4 жыл бұрын
@@sarahyoung2958 Uuuugh. People suck.
I moved to a new state and was trying to find a good fit for me in a stylist. First salon I liked her, but she didn’t cut my pixie right - I tried her twice. Second salon I loved and my stylist did fantastic color on me, but was very hesitant to cut my pixie as short as I like. I stayed with her for over a year before looking again. I finally found a stylist who cuts my pixie perfectly and is a fantastic colorist as well. She’s young, positive and I vibe with her personality which helps so much when communicating what is possible and what isn’t with my hair. Cost is immaterial to me when the stylist is a perfect fit.
I love these videos with tips!! I have a few years before I can start my journey with cosmetology school and career but I have all of these saved so I can go back❤️❤️
I had my favorite hairstylist suggest someone who messed up my hair, and she ended up fixing my hair and didn't charge me😭 and it made me feel so bad because I wasn't trying to guilt trip her I was just emotional. Idk how people bargain out of paying. Anyway she ended up getting a tip of the price of the cut. She's still my favorite hairstylist we got really lucky to have her in my small hometown.
I start beauty school tomorrow and I’m so excited!! All your videos are so helpful for my future career! You’re amazing! Thanks ❤️❤️
@styledbysamvay
5 жыл бұрын
Hope your first day went well!! :)
@leslieresendiz715
5 жыл бұрын
Sam Vay I finished my first week yesterday! It’s awesome! I really love it , we are doing manis and pedis at the moment but I can’t wait to get to hair! ❤️
@leslieresendiz715
5 жыл бұрын
Francesca Taylor thanks!! ❤️ hope all went well 😍🥰
love all your videos girl! i graduated cosmetology school 6 months ago and my school had a TON of problematic clients tbh. i had one client, she was sooo picky the consultation alone took us an hour because she kept going back and forth with me and my teachers. she wouldnt take any of our suggestions. i finally ended up doing a color melt with red orange and yellow and as i was applying the color she held a mirror out and WATCHED ME. i was so uncomfortable the entire servitce. in the end it looked good but she didnt love it because the roots werent light enough (she wouldnt let me lighten them) and i was sooo frustrated. she wasnt even supposed to be my client, literally my worst experience ever😭
@styledbysamvay
5 жыл бұрын
People like that are the worst! And it sucks that in school, you HAVE to take them anyway. If someone like that came into the salon, I'd tell them we charge hourly, so the longer our consultation lasts, the more their ticket is going to be at the end!
@azhaircountess9798
3 жыл бұрын
When I’m too old to work behind the chair and become an instructor I will not allow anyone to abuse or harass my students I have no problem turning away potential problem clients.
Hey! I went blonde after an *awful* breakup last year and I still love it!
I’m a licensed hairstylist for 26 years and you are going to go far!!!! I ❤️your videos and just found your channel...... I have a channel but I never have time to post anymore....❤️❤️
Oh my goodness, I just realized that for years I fell into last "big" category! Ever since I was a child I have been to countless hairdressers, and at the end I would try to keep a straight face to not to hurt the hairdresser's feelings but I would cry all the way home and probably for weeks after! One of my good friends is a hairdresser and I never went to her even though she told me she was good and I wouldn't be disappointed just because I was so scared of what she would do to my hair! So after being friends with her for 8 years, I decided to ask her to do my hair. That was 5 years ago and ever since I am the happiest, most satisfied customer of hers ever! I actually cried of happiness the first time she did my hair! I think now that my hair must be a problematic one and she is just the best in the world to make great hairstyles for me! After watching this I'm gonna text her now for the millionth of time to thank her for it! ❤️
What pisses me off....at least with my last hair salon visit NIGHTMARE...is stylists and owners that don’t take any responsibility when THEY messed up. I worked at a top 100 spa in North America as the assistant director. We offered everything! Even when a client complained THEY were (almost...there were a few exceptions) always compensated SOMEHOW! Most just want you to listen and empathize. Even when they are being ridiculous you gotta put on you’re “work face and voice” and just listen and never come across as confrontational! Because I was the person who popped up to the “I wanna speak to a manager” person....I learned a lot! I unfortunately am no longer able to work because I’m disabled. I went to a “high end” salon 1 1/2 yrs ago and I COULD NOT BELIEVE how unprofessional the owner of this salon was....I lost it. Good customer service is clearly a thing of the past!!
I don't get my hair done but I take my boys and I always tip at least the price of their haircut cus I know all the bs yall go through 😭😂😂😂
@dresamae
4 жыл бұрын
any tip is good man, some people don't think they should tip people in the cos fields because they "already pay so much". a lot of our money goes into buying tools, keeping our shears sharp, buying products to use on clients, etc. we don't keep all of our money we earn lol.
@the_koo3151
3 жыл бұрын
Right? Like $8 for dealing with a swiggly kid? Here’s a $20 man
I spit out my tea when you said your mom was one of them because i can totally relate 😂😂😂 my mom is the one that says i want a rich mahogany but no red 😂 or i want a golden brown but i dont wanna see warmth 😂😂😂
@dresamae
4 жыл бұрын
like, you can get cool toned browns but like.. that ruins the point of the "golden brown". what do you people think GOLD is?!
@miamazingness
4 жыл бұрын
Yeah, does pointing at pictures help, or not really?
I'm still a student and most of my clients are people who I know from work or my family. Expanding to a bigger clientele has been my biggest fear, but your video has made me become a bit more confident and relaxed. Thank you for this fun, helpful, little video. I'm your new fan ❤❤
Licensed cosmetologist here! Just wanted to say I love all of your videos 💗 thank you for doing what you do!
I'm here to see how to be a good client and how to deal with potentially problematic clients for the future. You've inspired me to be a hairdresser when I grow up. Thanks for making these videos!
I mean I know that I'm like really picky when it comes to my hair but I would never let that out on my hair stylist because I always think it's my fault for not explaining things right or not telling them when I think something is not the way I want it. I always hate my hair for the first few days after going to get it cut but since I know that I just wait that time out and most of the time I don't have that much of a problem with it anymore after that.
@miamazingness
4 жыл бұрын
UGH, I feel that way, sometimes
Your lipstick is so on point in this video, color and shine !
Thank you so much and I’m proud of you. More of us service providers need to speak up!!! This is the truth and it’s completely unacceptable!
Yep; sadly, a some of my clients would try to nickel and dime me. I finally started telling my clients that I was already under the “going rate” for quality work and for my years of experience, and that I was not discounting myself. That shut them up because they knew full well that my prices were MORE than fair. Also, I catered to my clients and always gave them a deluxe spa experience. I so do not miss the industry.
I was a nightmare client a few times. With time and age I have realized that my hair is just really hard to cut and style. It's very thick and course. I also do not fool with permanent color, even in my 50s.
Bad behavior should not be rewarded. Like those Olive Garden people she talked about. I understand when your food is honestly terrible or you're truly unhappy with your hair but these people throwing a fit to get a free meal. Just ugh!! They should have to pay full price and then not be allowed to come back. This is going to keep happening all the time as long as they know they can get by with it.
Okay but as a client, I have had most hair stylists in the past 10 years argue with me about my hair and it's incredibly frustrating. It's my hair. I have lived with it my whole live, been through all 4 seven year changes, grown it myself. I know how it behaves. I know my haircare routine, I know what styles it holds, I know how it falls I know the one little piece that never does what it's supposed to, I know how it behaves when its short vs long, I know the porosity and how its changed over time. I know how thick it is and I know how coarse it is. I know my hair. Having someone who has touched it for .2 seconds argue with me about my cut is so insulting.
@leahpettit4477
4 жыл бұрын
Same. I get it, but at the same time, if you have a type of hair that is OFTEN cut wrong, or that behaves differently than other types, being insistent about what you KNOW is necessary. I have straight, fine, thick hair, and I have only ever met one stylist that doesn't cut it like it is "thin". When you cut it like it's "thin", you cut SO MUCH HAIR in each layer that it looks like a crappy shag. I cut my hair myself now, and get it shaped about once a year by the same stylist that can actually cut it. I have had it ruined by too many people who are "professionals" who wont' listen when I tell them that fine/thin is not the same as fine/thick.
@zobothehobo
4 жыл бұрын
@@leahpettit4477 I have wavy thick coarse hair and people either cut it like it's curly or like it's thin/fine and it looks awful like that. As I say "I don't have basic white girl hair, you can't cut it like a basic white girl" Like you can't texturize my ends because then it will always look frizzy because it already has texture. I feel you!!
I still tell my stylists (I rarely go to a salon so when I do go, Shane salon, it’s always someone new) about my horror experience.....30 years ago! Lol Spiral perms were THE hairstyle to get in the 80s. I begged for one from my mom who was worried because I had hair to my butt that never had been touched short of trims and one pixie cut when I was younger (asked for that one too at 7 lol). But she agreed and took me in. I assumed I’d lose maybe 4-6 inches of length, but that would still be to my mid back so I was okay with that. She gave me a little orphan Annie, complete globe on my head perm! I cried and washed my hair for days. She cut it all the way to my shoulders before wrapping which I didn’t even realize because I was too busy reading a magazine. Since there were layers being cut, I thought nothing of the front pieces. But I never distrusted other stylists or questioned them because of that experience, just probably made everyone nervous when I’d tell them that story as they were cutting my hair lol
I wish you had been the one I saw when I cut off almost all of my hair in a stressful time in my life. I had gotten out of a really bad and controlling relationship and the next day went to a salon, they cut 10 inches of hair off. I went from below mid back to above shoulders. I know that it wasn’t the hair dressers fault because it was my own doing but if it would have been you I would have walked back out knowing that’s not what I really wanted. I just want to say it’s amazing you make sure that it’s what the clients really want, you’re so kind and considerate! 😊
@joyfuljaj
4 жыл бұрын
One time I went to a new person wanting what she saw as a drastic change. She first asked if I had any majors changes in my life, like a breakup or a pregnancy. I said "no" and also assured her I had my hair much shorter before. She ended up doing the best haircut I have ever had. Unfortunately, it was in a town I don't live in, and I have not found anyone who can reproduce what she did. A couple girls have gotten close. I am terrible at making appointments, so I don't have a go-to person; I use the walk up places. I now look through the window to see if the stylists I have liked are there and avoid if the ones I didn't like so much are working. Fortunately, my hair grows very fast so even if it turns out bad, it won't take long for mine to grow out. My last haircut was great. I should do better about asking and keeping their names.
I can totally get it from both sides. The problem is actually the salons that claim to be professional yet are late to your appointment or make you wait 20 min. Yes hair has gotten ungodly expensive these days and we also live in a world that sets the bar quite high for women especially for women with even slightly ethnic hair. Hair is a luxury that almost caters to celebrity/ elite levels of income. If I’m paying $350 for an all over color and a cut then I expect my stylist to be the upmost of professional. I don’t appreciate a stylist who is short when consulting, has an assumptive attitude immediately when you bring up what to expect price range, and I definitely do not appreciate a stylist who charges based on their level of expertise but then has 2 other people working on you too. Too many times I’ve gone into an elite salon expecting to get what I pay for but then walk out with a dripping wet head or having been made to feel as tho me wanting a thorough consultation is an inconvenience or makes me a potential problematic client. I think the problem resides in people having unrealistic expectations coupled with stylist having big egos, bad communication skills and just not being transparent enough. If we could all take the personal out of it and communicate better, then clients will have a better understanding of what goes into making the prices the way they are and the stylist can understand from the clients point of view why consistent professionalism is one of the most important factors in gaining your clients trust. Compassion from both sides is the only way. Stylist get offended because they take questions personal as if the client is trying to discredit or doubt their ability. But you have to remember, the client is the one who is paying a lot and who is going to be wearing the look whether they like it or not.
It’s so surprising to me that people still think that hairdressers can predict exactly what your hair is going to do. Sometimes it’s not going to come out exactly like the picture sometimes your hairs not going to grab to colour like the hair dresser wanted or expected it to. But if you have a good hairdresser they work with that in future. I also can’t stand when people try to haggle with pricing I work in an industry where I charge for a service it’s so offensive to try discredit someone’s work because you can’t afford the quality. I don’t know hair dressers do it I literally wouldn’t survive in that industry with all the Karen’s 😂
Legit watching this to learn how to be a better client. I think I'm a great one though. Had the same stylist for 15 years. She's awesome. If I want something new and my hair just won't do it she will straight up tell me. I love that
Never mind discussing. Book online. Sign for price and how under no circumstances are they negotiable. Check out the plenty of hairdressers with KZread channels that do this they never have a problem anymore.
I absolutely have had the worst luck with hairstylists in my teens. Absolutely awful. Of course, I did have a slight tendency to ask for unrealistic things, but they’d never say a word, do my hair and it’d be very different to what I asked for. The whole issue could have been avoided though, if the just talked to me. I found a great hairdresser now, except that she can be too conservative often
@jeremyvetter1653
4 жыл бұрын
Same! And they always talk shit about how you ask for unrealistic things and don't know what your talking about and it's like... wait how are they supposed to know all the terminology and realistic expectations when you don't educate and talk to them...
Imagine going into a place of business, paying for a service, and NOT blaming the business for your own adult choices 😱🙄
I'm 60 this year and I always want the younger hair stylist. They are the ones that are totally up to date with all the techniques. I've got very thick, curly hair and every single "older" stylist has wanted to chop my hair short (it's past my shoulders when it's dry) and hot iron it straight!!
What are your thoughts on having a close family member as a client? My younger sister gets so upset if I go see anyone else but when she does it she wants it to be done from her home (cash under the table) , with kids everywhere, chaos and her taking shortcuts to speed it up. it's never the same as a professional salon service. Any advice ? Thanks
@styledbysamvay
5 жыл бұрын
I'd just let her know that it's nothing personal and you're happy to support her and her career, but you like the salon experience and like to use getting your hair done as a time to relax and be pampered. Maybe still go to her every once in a while just to show your support ? But hopefully she'll understand and not take it personally.
When you talk about the pricing, I remembered something that happened to me as a client in a saloon once. I was in highschool, my mother gave me a 20€ bill for a cut in the saloon (here is really cheap), so I went in the saloon, talked to the stylist, and told her right away "I have 20€ here with me, is that enough for a cut?", she answered that yes, it was enough. So, after she washed my head, cut it, blowdried it, I went to pay and she said to me: "it's 25€" and I was shocked, and told her "what? I already told you I only have this 20€ bill, I can't give you more, and you told me it was gonna cost less than that" So in the end she agreed to take my full 20€ bill, and I ended very angry, I never went into that saloon ever again.
@miamazingness
4 жыл бұрын
I would also be angry. That sounds like an embarrassing situation.
I hope I'm not any of these people, I try to be so easy going but I'm sometimes paranoid that I'm too easygoing and my stylist would like some more direction from me haha.
Basically...stay away from Karens😂 that come in every form and shape
I love my hairstylist and they love me because they are my friends but they just know me I go to one if I just need a haircut because she’s just sooo good at cutting and she always asks me what I want and I always tell her girl whatever you think looks good, you be creative and my other friend she’s great at hair coloring and she always ask me what color have I been thinking and I be like umm I don’t know maybe blue? And she’s like you know blue and purple would look really cute and I be like girl whatever you want let your creativity run free lol and my hair always turns out amazing. I like to see how creative they are, so it’s always something different
Three years later and this video is still very much relevant 😸 I am about to graduate and already had to suggest that my client, the bride, should seek someone else as a better fit for her because she knew it all😓
I clicked really fast after the notification ❤️
strangely this relates to Vet industry and dog grooming from my experience lok
I have really been enjoying your videos. I spent my career as a musician/private violin teacher. I also found that some people did not understand what my time was worth, or that my fee was based on years f experience and solo performances. A few times I would say, "I don't think you would show up to work for no salary." I
I like changing hairstylist often. It is nothing personal, nor it's because they do not know how to do my hair, I enjoy all of their work, I just like to change stuff.
You are so beautiful I love your fresh face make up look. Your lip color and gloss is just beautiful
@styledbysamvay
4 жыл бұрын
Thank you so much!
I remember going to a hairstylist and the first thing he said, I should just shave your hair, it's pretty bad! Curly hair is always a challenge I am scared of hairstylists.
i used to teach at an english school and there was this lady who refused to get classes with me because i was too young haha and she always NEEDED TO EMPHASIZE HOW SHE FELT ABOUT MY AGE WHEN IT COMES TO TEACHING
@dresamae
4 жыл бұрын
if you're not 50, then you're stupid apparently. doesn't matter if you spend 8 years in college to get all the knowledge possible about your job and the older people didn't and are clueless. they're still smarter because they're older. that form of thinking never ceases to amaze me.
I didn’t realize the whole drastic change could be a potential red flag! I remember how when I was younger, I wouldn’t cut my hair for over 1-2 years so it got super long. When I realized how long it got, I finally went to get it chopped and my stylist kinda panicked asking if I was sure and why such a drastic change. I was so oblivious 😂
As a young hair stylist this is SO RELATABLE! Just the other day I had an older lady walk in and she looked me up and down and said, “Wow you look really young, are you EDUCATED?” I said, “Yes ma’am I’m a licensed professional and it’s perfectly legal for me to do your hair.” She was looking around like umm should I do this.... 20 minutes later she was LOVING her haircut and told me “I did amazing for someone so young.” Idk if I should be offended but I’ll take it lol I’m 20 btw but I look 16ish
@styledbysamvay
5 жыл бұрын
Glad you proved her wrong!
Hi sam I'm a new to your channel I also just got my cosmetologists license in texas last week and thankyou so much for this video please post more videos
@styledbysamvay
5 жыл бұрын
Aw thank you so much!! :)
Hey girrrrrrl 🥰 New subbie here! I absolutely love your channel. I’m a stylist as well! I’ve been debating making videos like this because I feel like alot of my clients or people are like “wow you’re so lucky you get to play with hair all day be your own boss & charge all this money” it makes me so mad 😂 They truly don’t understand everything that goes into it lol. I absolutely loveeeee what I do, but it definitely gets hard! I’m glad I’m not the only one that thinks this way. Same with red flags... I’ve had so many clients like this. Now I’m at a point where I will turn people away, it’s not worth any money for someone to make you feel uncomfortable. I had a girl come in once & wanted to be super blonde, 4 hours later, we did it. It was gorgeous & healthy. A few days later she said she was “too blonde”... Brought her back & made it darker for no charge. She was happy. Then over a month later after she takes a big vacation & returns she texts me saying we weren’t on the same page about her hair & asks for a refund. I was literally shook! & the whole time she was acting like she was a hairstylist herself asking me what “volume” I was using & what brand toner & even what technique, like if I was going to “shadow root” her. Ugh so frustrating. Should’ve turned her away from the start.
@styledbysamvay
5 жыл бұрын
Oh hell no!!! The nerve that some people have is mind blowing.
@azhaircountess9798
3 жыл бұрын
Ya you learn to identify the problem clients before they even sit in your chair. Just straight to the blacklist lol
I get the age question all the time working in skin care. But once they realize I'm in my thirties they trust me more. (I'm permanently baby faced because I'm Asian.)
I'm one of those clients who never books appointments. I usually go spur of the moment so I will walk in and take whoever is available. Also one thing I had to learn is how to tell the stylist what I actually wanted. A lot of people get intimidated and they're afraid to annoy the person taking scissors to your hair, lol. It physically hurt me one time to tell the girl I didn't like it when the hair is straightened with the big circle brush and it all flips inward (not a professional you can tell lol) and I asked her to just put waves in it with the flat iron. It all worked out but I didn't want to be "a pain".
I just watched this obviously months after it was posted, but I felt the need to comment anyway. A Hairstylist’ first intention is to please their customers. This is hard for people to understand, and they often get defensive when asked a lot of questions. But, those questions, and the client’s truthful answers, are necessary to ensure the services to be performed have the best chance at success. Unless you’re both mind readers. Wouldn’t that be great?! Lol To anyone getting their hair done by someone new, please approach the stylist as a student, not the teacher, and give her or him a chance to do a good job for you. If it’s not what you expected, ask for some adjustments. That’s perfectly acceptable to do...albeit with kindness and patience. Don’t overreact and blow things out of proportion, because that behavior serves no one. We have all had bad experiences, and they are all justified in their reaction to a really bad haircut or whatever the service performed was beyond repair. It does happen. But, most of the time, hair can be fixed in one way or another. Just be mindful of the intentions of the stylist, they really do want to please you! Xoxo
My Mom is never satisfied. 😂 She is always complaining about prices at restaurants and fast food. If she orders something and I order a burger and I ask for cheese, she will say it's extra. I'll give her the change. I rarely go out to eat with her because she can embarrass me.
I probably have not ever stepped into a high enough quality salon bbbuuuttt that’s because all of previous experiences getting my haircut have been horrible. I had a woman who only spoke Spanish, ok, that can happen in the region I received the service. I asked for layers in my hair and she chopped the “layers” so long and inconsistent that I ended up with a mullet! This was for prom of course and my hair grows incredibly slow. I had to wear my hair in a ponytail for a year! I now do all of my own hair which is cutting long side bangs and trimming the ends lol
@azhaircountess9798
3 жыл бұрын
You would think having bad experiences at cheap salons would make you want to seek out a higher quality of service.
Haha ! I think I’m a salon hopper. But hey not many people know or can do babylights root smudges etc 😩😁❤️
This was a good video :> I didn't like most of the end results from hair dressers I've been to because in my town, we have a theme where customers are not suposed to be taught anything. They're suposed to just go in, get it done, then leave. Consultations aren't really a big thing here. So... unexpected things always end up happening lol And it's why a lot of people tend to stick to someone when they find one that works out for some reason. I don't think it's to scam them, honestly. Speculating here and mixing in with some other hd's, I think it's to avoid sounding like they're "preaching", because while some customers are thrilled and happy to learn new info.... some kind of find it offensive in some way. I don't know how to explain it lol I guess it's like a "how dare you try to tell me my shampoo sucks. You're just trying to get me to buy your products so you can profit off me" sort of deal. It's a very mixed personality area, so there are a lot of mismatched products being sold to the wrong people just to score a profit. I know I've worked in some places where it legit was a scam and my stomach just couldnt' handle it. So yeah, most salons here just try their best to do what the customer asks and see's what happens, because most will still pay even if they don't love the end result. What I didn't like about past hd's was that before I'd go, my virgin hair would feel nice, and after my service, my hair would feel great for a day, but after the first wash, it would feel like... dry and "strawlike" in comparison to what it normally feels like. Then I'd remember hey, yeah i did smell my hair burning when they were blowdrying it.. thinking it was normal because my hair is curly and tough to blowdry lol... It wasn't until I started to get fed up and just avoided going for like years. When I "came back" I decided to just avoid blow dryers, and when I told a new hd "no blow dryers/irons", she actually respected that, and i saw an instant improvement in how it feels. Eventually I got experimenting with better quality products at home, and that made a huge difference, so I think back in the day, I think whatever good salons tried to do to my hair, I'd gradually ruin it at home with the regular stuff I'd use. Now I'm investigating the "sheering" cutting technique, because I'm seeing contradicting info on it. Some say it's actually really bad for ends, others don't. As well as how sharp scissors are. I don't think everyone replace or sharpen their hair cutting scissors as often as they should, because they're apparently really expensive... and salons here for the most part seem to be struggling since there's a lot of competition. There's one almost on every corner. even across or next to eachother sometimes, fighting for eachothers clients... and a lot, A LOT have been closing FAST, which I never noticed until my mom went looking around for something to rent, and talking to hd students, most don't seem to make it here. Anyways, as a customer, it's tough becoming knowledgable. It's not like I'm willing to go to school just to understand how to communicate with hds lol And it's also tough getting info from someone who's scared if they upset me that I won't pay them. (You guys have a tough job) And the internet has a lot of contradicting info available... I think I'm going to try something totally different the next time I go to the hairdresser. I'm going to ask them to examine my hair, and ask if THEY can show ME pictures of what they can do with it! lol I wonder if that will fly by them lol I know that's whack... but.. I'm tired of showing them pictures and them explaining how this cannot happen, and end up just giving me something I already have, which I never really liked in the first place (long to my mid back, all same length, layered ends, and frame around my front face jaw length).. This style has always weighed down my curls and stretched them out, which was hard to give volume since evernthough I have a lot of hair, it's actually considered a thin type to them. Everywhere I go, a lot of hd's get scared when they look at my long curly hair x.x but this place actually hinted to me in a quick explain.... that basically they're scared to cut a lot off and give me a big change because usually people with long hair like this can't handle a lot cut off. Afterwards, this hit me. This was why everyone's been giving me generally the same cut lol So... I did something... a little nuts recently o,o I snipped it myself lol I can't describe it now.. I mean I do love it actually lol but you know.. it's majorly uneven lol and I'm trying it out for a few weeks before going in to give them a heart attack lol I did this for a reason though! It's to get the problem out of the way, because if I do the big change myself and hate it after, I have only myself to blame, and my hd would be in the clear. So now when I go to them, they will be fixing it! and that, I'm expecting, would make them feel better, because the "damage" is already done and not by them! I hope this is a good plan lol Been thinking about it for weeks now.
This isn't just applicable to stylists. I had my own clothing alterations business, and there are clients who just aren't worth it. "I'm a good customer, I bring you a lot of business, can't you give me a discount?" No, I can't. It wouldn't be fair to my other customers, who also bring me business. "Your prices are so high!" No, actually, they aren't. However, if you want to check around town to compare other places, it is your absolute right to do so. "You know, I could do this myself, if I had the time." Well, I guess you're going to have to pay me for my time. (Never said that last, but I wanted to.) BTW, I think I've got your mom beat on the "low-maitenence" thing. I haven't had a haircut in years, and even then, I just trimmed the ends myself. I think the last time a professional cut my hair, I was in my early teens. I do style it, but it takes me less than two minutes to twist it up into a bun and pin it with a hair slide.
A lot of this is also applicable to tailoring, haha. Currently in training, and at an internship, and good lord my first made to measure customer has been.. a lot to deal with :') ALL of the 'I used to sew so let me tell you how this should be done' attitude.
If you always get bad stylists, maybe you're just going to chain salons and should probably stop lol. I always had bad stylists because my mom only ever took me to Great Clips and Smart Style. They don't understand what I ask for, and some of them just.. aren't good at cutting hair. Like, I asked for layers at SS and they like.. didn't texturize or blend it at all. So it was like stacks of hair and just.. so noticeable and bad. When I lived elsewhere, I found a hair salon that wasn't part of a company, and they had the first stylists that EVER gave me a good haircut. After we moved away, I took a 1 hr trip to get my hair done again and unfortunately, they were closed. Got my haircut at a chain salon ONCE after moving, then remembered an old family friend has her own salon and have been seeing her for my hair ever since. I'm actually planning to intern with her and HOPEFULLY work for her when I graduate. I do plan to move about an hour south again, but I''d still make to drive for her and that includes if I were to work for her. Her salon has the exact environment I want to work in and I already know her and get along with her. I also didn't know at first that she was charging me at a discounted rate for knowing me my whole life. Since I'm in school for Cos, I asked her about how she determines her prices because they're pretty low and she's good at what she does. She told me "Well, I give you a discount. But my normal prices are what they are because of factors like location." I was just super surprised that she gave me a discount. I never asked for one, never joked about it. I appreciate it, but discount or not, she'd still be getting 25% tips lol.
@azhaircountess9798
3 жыл бұрын
Yep, the old “ya get what you pay for“ applies to hair too!
Loved this video! I have such a weird question. I always get a 5ch mixed with a 6r on my ashy level 3 hair with Paul Mitchell hair color. The girl I go see is amazing but recently she's been only working certain days that I have to work myself and that I can't get an appointment in to see her anymore. I recently went to another salon where they used a 5mr in Matrix hair color (level 5 mocha red) because the salon manager had better availability on days I didn't work. I told my original hair stylist why I had to cheat on her but after getting my hair done at this other salon I feel like I liked the color better because it was pre-mixed and intensely more red. How do you feel about clients like this? I love being faithful to someone who does a great job but if I like my new color better and I can always get in with my new stylist anyway is it really wrong of me to switch up where I go and get my hair done by?
@styledbysamvay
5 жыл бұрын
Absolutely not! Do you!! If this new stylist works better for your schedule, then you have to just do what works. And liking the color she uses more is just a huge bonus! Some stylists unfortunately make the mistake of taking things like that personally, when really there's nothing personal about it. It's all business.
@azhaircountess9798
3 жыл бұрын
I’ve been doing hair for 25 years and it’s still shocks me how some clients are just loyal to a fault, going to the same stylist sometimes for years never loving the results and still being afraid to change. I’ve always had the policy with clients if someone still unhappy with my work after two sessions I will recommend that they try someone else. There’s absolutely nothing wrong with switching stylists. people have to find someone that they are compatible with not just personality wise but the way the person does hair their technique the way they approach hair is different and not all clients are compatible with every stylist. Like Sam said it’s nothing personal it’s just business.
@azhaircountess9798
3 жыл бұрын
Also Paul Mitchell color is crap
Went to stylist of 30yrs. Her hair looked like crap. Did highlites. They were stripey, unnatural. Had 3 big lines 1/2" white stripes on head. Had to be fixed. 3rd stylist was the charm. 1st stylist said she did balyage. She did hilites in semiperm. It washed out. 3rd stylist, no problems. Its beautiful now and in great condit.
oooooo this gon' be good! *sips tea*
What product are you using on your lips😍its so pretty!
I rent wedding decorations, I had a lady about 2 years ask me for quote I gave her the prices for the specific items she was looking to rent told “that’s too much ill give $$.” I told her “ma’ am these are my set prices I can’t rent them at that price. I understand we all have a budget to stick to and that I might not be the best choice for her. I normally offer a discount if I get a client who rents from and they go over their budget with a bit and start taking things off like once I had a bride go over by like $55 she was very clear she didn’t want to go over so I just waved the $55 cuz she was willing to pay full price not complain she saw she was over she started taking an item she wanted off to not be over I told her not worry about it. But this other lady decided she would name the price and it was so low I couldn’t do it, she offered to pay a 1/4 of what my regular price is. Its crazy!
The last one is me, and ive had bad luck Nothing wrong with me just they fucked it up everytime but finally found someone that didnt
My roommate is my hair stylist. He could owns his own salon. In all the years he's done my hair I loved it. He even taught me why box color is horrible.
im always salon hopping cause stylist will fry my hair and try to act like they dont see it and before i leave ill say "are you sure you think im all set" if they think my hair looks good like that im not coming back for shit lol
@miamazingness
4 жыл бұрын
Ugh, yes I've seen people doing my hair get visibly startled because they knew they fucked up something, and then they act like it looks wonderful afterward.
I don't work in a hair salon but I know what you're saying when people say they want things a lot cheaper then they are in prices. Working in retail I have dealt with that and also with the people no matter what you cannot make happy.
Everything you said is SO true!!! 2nd year cosmetologist here
I personally have had my hair done by an older stylist and they din not know any new techniques.. my hair was always old fashioned. But fir the past year I starter going to a young, very talented and knoledgable stylist. I have been getting highlights ans experimented with different Shakespeare of blonde. Recently I have gotten a Champagne rose blond and I am extatic. It fiți my style, skin tone, eyes etc perfectly. And by using products recomande by my stylist, my hair has never been s-o healthy smooth. I belive that age des not matter