I cant thank you enough for this video. my external hard drive stopped working in 2018 and after trying everything else this was the only method that worked. Your a life saver.

@cleverfiles

3 жыл бұрын

Glad I could help to recover your data

@josephignas3988

2 жыл бұрын

Am sory! Am not very good at understanding when a person is talking faster. Can you help me just by writting the steps to follow here down from the beginning? Coz i have been in problem with this challenge for so long now. I need to recover and use my lost files from my flash disc. Thanks! Waiting for your help bro!

THANK YOU FOR SAVING MY FILES!! I thought all of my pics for years and years were lost!!

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

@terrencetaylor9281

4 ай бұрын

@@cleverfiles hi , is there a way while using Disk Drill to select multiple tracks at once when it comes to Audio like iTunes Library does ? or do you unfortunately have to manually select so many at a time ?? because i only have 118G of disk space .

Managed to recover files from my external HDD that was not visible in Windows Explorer! Great work Cleverfiles team!

@cleverfileshelp2132

3 жыл бұрын

Glad we were able to help you! Thanks for letting us know.

@konstantinoslysandropoulos9469

3 жыл бұрын

@@cleverfileshelp2132 my disk is not visible too, i dont know what to do...will the video help me if the disk is not visible?

@cleverfileshelp2132

3 жыл бұрын

@@konstantinoslysandropoulos9469 Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

Thznks a lot! I was helping my cousin fix his iphone today and he needed a flash drive. Not knowing that he needed a empty one, it formatted my flash drive and deleted everything completely. I'm glad I came cross this and I may have to purchase the upgraded version to get the rest of my stuff, but thanks again!

Your software really recover all of my lost data (Including archives). I couldnt even check and access to found.000 in my Seagate external drive. In the end, it is done with minimun efforts, just like copy/paste miracle. You earn my sub, and I will check your videos for advices from now on. People, this is seriously my real case; no exaggerate. Tyvm for this software.

I'm excited to give this a try! My boyfriend found an old external hard drive and he doesn't remember what's on it and wanted me to see if I could pull any/all of the data off. Thank you for the video and knowledge!

@cleverfiles

2 жыл бұрын

Good luck!!

Thank you, you have no idea how long I was trying to recover photos of my son's childhood.

@cleverfiles

2 жыл бұрын

Happy to hear that! Thank you for the shout-out!

OMGGGG!!! YOU ARE A LIFESAVER!!! I literally deleted all my vlogs video on accident recently, until I saw your video for help!!! THANK YOU SO MUCH!!!! P.S. I have a Mac, so it works well also!

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

Truly, I couldn't thank you enough!

Thanks for the video, it's really hard to find a decent tutorial on how to recover data from external hard drives.

@cleverfileshelp2132

3 жыл бұрын

Glad you liked it! Appreciate your comment.

Oh man you saved me! It was expensive but worth it, some files was damaged unfortunately but I got like 80% back 👍🏼 It was worth the money definitely.

@cleverfiles

Жыл бұрын

Great to hear!

Not free but worth the payment. Huge thanks to the uploader for this video. The interface and options have changed since this video was created but it doesn't matter, it clearly defaults to the best recovery methods now instead of you having to choose them. Disk Drill not only managed to recover EVERY SINGLE FILE from my disk that I accidentally screwed up and had become RAW according to Windows, but incredibly it also managed to maintain the original FOLDER structure! In other words the end result was as though nothing had ever happened, it was a perfect rescue. It is a truly magnificent piece of software, even if you're in that awful panicked state with your disk and it seems nothing will fix it.

@cleverfiles

23 сағат бұрын

Thank you for your feedback!

YEARS OF WORK ACCIDENTALLY DELETED RECOVERED! THANK YOU!

@leahcim1436

2 жыл бұрын

Did you pay?? How much??

@dogzonek9269

Жыл бұрын

@@leahcim1436 1 free program would recover files but I knew some were corrupt so I found one that wouldn't let me recover for free but it showed which files were corrupted.

You mate are a legend. Can't thank you enough.

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

Thank you! You saved hundreds of hours of work that I accidentally deleted while working too fast!

You are a life saver! literally saved over $500 that they were charging me to retrieve my files! Also I had already written over the files and still recovered them!! YOU THE MAN!!

@mullahmusic9011

Жыл бұрын

Bro plz tell me how u did it I think i over wrote mines as well but no luck

@JLESCOLERO

Жыл бұрын

did buy the pro version?

The best. Thanks man!

Great video! Thank you so much 😊

It didn't find the Datta I was looking for 😢😢 is it lost forever?

@cleverfiles

3 жыл бұрын

Hi there! Sorry to hear about that. The only way to verify your files recoverability is to download Disk Drill Basic, run the scan, and preview the file(s) in question. If you managed to preview the file you needed to recover in a basic version, please email us at help@cleverfiles.com for further assistance. No preview just means that the file might be damaged or corrupt, it can be recovered, but it might need to be repaired.

I used 94hours to scan almost 500GB files include photos and videos, tks for your video and helping hand, successful finally and paid for the pro version.

thank you! this free version is great, and very much appreciated! easy to use, and while it didn't recover what i needed it helped me feel more confident that maybe i did not put the pictures on the device afterall.

@cleverfiles

2 жыл бұрын

Glad to hear that, Kim!

you literally just saved 5 terabytes of my life. Thank you!!

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

@luna_hzl21

3 жыл бұрын

it really recovered all files? i accidentally deleted mine too and currently doing this...

@TausifArshad

2 жыл бұрын

How much did you pay ?

You are a LIFESAVER! I had erased my SD Card by mistake and Disk Drill was able to recover all the files in an instant! Thank you very much for this great tool!

@cleverfileshelp2132

3 жыл бұрын

Glad we were able to help you! Thanks for letting us know.

You saved me 25+ Hours of work on my Case Study. Thank you so much! Seriously...

@cleverfiles

3 ай бұрын

🙌

Formatted my External by mistake instead of my SD, was able to recover it all! Keep up the great work!

@cleverfileshelp2132

3 жыл бұрын

Glad we were able to help! Thank you for letting us know.

It worked , thank you so much Cleverfiles. Love from India❤

Thanks for telling us you've gotta pay £70. Love hearing that after waiting 4 hours...........

@cleverfiles

3 жыл бұрын

Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

@KoolKidYanno

3 жыл бұрын

@@cleverfiles Yeah but like, there was no message to say you have to pay, just a big Free Download button. Would've saved a lot more time if we knew we had to pay, before spending a lot of time waiting for the deep scan to finish.

@user-lj3fq1pe2f

2 жыл бұрын

Wasted 4 hours too!!

@nicolar4753

2 жыл бұрын

@@KoolKidYanno he talked about this in the video... he said that you can recover 500 MB with the free version..

@wajihakhan8297

2 жыл бұрын

Wasted my 15 hours. 🤕

I have never had any luck with recovery software but gonna give this one a shot today. Lost some epic channel content I hope I can recover. Thank you

@cleverfiles

Жыл бұрын

You're welcome!

@mudbrats

Жыл бұрын

@@cleverfiles Well if you would have told me in less than an hour after running Disk Drill, i would be sitting here editinf 80gig of previously lost footage, i wouldnt have believed anyone. Disk Drill worked beautifully, found all my files with the Free version, i was able to preview every file before i purchased the license and restored them all. Thank you Thank you Thank you!!!!! Definitely revommend disk drill - its easy and kinda fun

I don't know how to THANK YOU.. man you SAVED years of my work.. all my teaching resources are on word and excel files..there was an issue in my laptop that erased them as well as so many other files from the hard disk without even me noticing//You helped me even realize what was deleted ..I could retrieve them all.. And YES I like your hat :DDDD you are ADORABLE

@cleverfiles

2 жыл бұрын

Happy to hear that! Thank you for the shout-out!

Thx. I restored accidentally deleted documents from my external hard drive!👍

@cleverfileshelp2132

3 жыл бұрын

Glad we were able to help you! Thanks for letting us know.

this was really helpful thanks man

@cleverfiles

2 жыл бұрын

Glad to hear it!

Thanks mate .. awesome..!

Thanks a lot DiskDrill, you saved my formatted files on the hard drive !!! Thank you very much, there were all the necessary documents!! 🙏

@cleverfileshelp2132

3 жыл бұрын

Glad we were able to help you! Thanks for letting us know.

@believeme8710

3 жыл бұрын

Hi How you recovered larger files exceeding 1GB

@believeme8710

3 жыл бұрын

@@cleverfileshelp2132 How can I recover my files which was exceeding 1Gb

@cleverfileshelp2132

3 жыл бұрын

@@believeme8710 Disk Drill can recover any file and folder that were deleted on your device and has not been overwritten by other data. Disk Drill Basic will verify your data recoverability for free. You can find more details here: www.cleverfiles.com/android-data-recovery.html Disk Drill PRO is a one-time purchase and does not have a recurring fee. You are getting an unlimited data recovery on up to three active computers.

You literally just saved my life , thank you very much for the video :)

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

thank you so much!

Thanks bro. Big help

THANKS a ton! genuinely helped recover my phtos

@cleverfiles

5 ай бұрын

Glad it helped! 🙌

i love your hat... awesome video - thanks buddy xx

Lifesaver! Thanks so much!

@cleverfiles

Жыл бұрын

You're welcome!

Great info thxs

It works 100%!...thanks a lot for such a great skill and gift!

@cleverfiles

Жыл бұрын

You're welcome!

so my hard drive stopped mounting to my Mac so now im on my desktop and its showing, but it won't open. I can't seem to get my data from it and I was wondering if this app would help me to extract my files safety fir it.

@cleverfiles

2 жыл бұрын

Please download the free version of Disk Drill and run a scan to see if your data can be recovered.

Thank you so much that's helpful

@cleverfiles

2 жыл бұрын

Happy to hear that! Thank you for the shout-out!

youre a wonderful speaker

Great video! I need to recover data from an external hard drive which I accidentally reformatted with a time machine back up on my MacBook. Do you know whether this is possible and, if so, whether I need to prepare the hard drive in any way before running Disk Drill? Thanks!

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

@staciekeener1994

3 жыл бұрын

Richard, did you ever figure this out? I am dealing with this right now and can't find answers

@richardfields1181

3 жыл бұрын

@@staciekeener1994 Hi Stacie, yes I did (although I’m still tidying up some of the data!). I purchased disk drill which recovered about 4tb from a 1tb hard drive... difficult to wrap my head around that, but essentially disk drill recovered lots of duplicate files. You’ll need to get hold of another external hard drive to move all your recovered files to. You’ll then have to tidy up the files as there will be lots of duplicates hidden away in different folders (I did anyway!). It was a really stressful time but disk drill should be able to recover everything for you! This experience has actually made me really tidy up my files and I’m also in the process of backing up in the cloud too. Good luck! :-)

Thank you so much.

Hi. I have a backup question. I have a Seagate backup that was used to back up my old pc. I have tons of files on there and I wanted to add some of them on my current pc. I was wondering when I hit restore files, will it keep my current stuff on my computer but just add the old saved stuff to it or will it rewrite over everything? I don't want to mess up my new computer.

@cleverfiles

2 жыл бұрын

You can select the destination directory for file recovery in Disk Drill and choose which files you wish to recover from the backup. Your recovered files will be stored in that directory and won't overwrite existing files.

THANK YOU!! This saved a lot of heartache. What external hard drives do you recommend over 10TB?

@cleverfiles

2 жыл бұрын

It depends on your preference and budget.

@j-dmathwig2252

2 жыл бұрын

@@cleverfiles Budget is around $200 if possible however quality over price.

Thanks for your helpful video cleverfile. I have 1tb external drive and i overwriten it and it comes out at my laptop as a (recovery E:) 900mb only. Can the disk drill fix it? Thank in advance more power

@cleverfiles

3 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

Life saver!

Life savior!

Hi. Can I scan just one folder instead of the whole drive in order to find the deleted file? I know the folder in which the deleted file was located so I believe it would not be necessary to scan the whole drive (1TB)

@cleverfiles

2 жыл бұрын

Hello, we are sorry about that. You need to scan the entire drive to locate the lost files. Then you can do a search or filter for the file you need.

Thanks so much for this tutorial! I followed through the steps and I could preview the file that I want to recover but I was prompted to buy the Pro version in order to recover the file. Would you know of any other free software to recover files? Would really appreciate your help & thanks very much once again!

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

@Poa2024

2 жыл бұрын

Hello does it also recover a file that was deleted and was emptied in recycle bin?

@roadbong

2 жыл бұрын

@@Poa2024 im prety sure this does it :).. for this program probably easyer to get back files what you deleted from recycle bin, than files what just dissaperaed when hdd got damaged or smt :)

@Poa2024

2 жыл бұрын

@@roadbong actually it didn't work for me since it got overrite already like i deleted my files 3 months ago and i was still using windows 10 at that time. i installed this software when im windows 11 already.. i did deep scan in all files couldn't find my old ones anymore ::(

@roadbong

2 жыл бұрын

​@@Poa2024 hi man, sad to hear this. But do i understand right, that you have windows 11 installed on this hard drive, where you want recover files ? If i understand right and you have windows in same tisk, then you must install windows to another drive, then insert this HDD to computer(hdd where you need recover files) and then start scan it. Also you need to have atleast same amount free space on your computer, what have in that HDD where you need recover files. Example if your HDD where you need to recover files, are 500GB, then would be best if you have 500+GB free space on your pc, because otherwise program cannot recover files, because just dont have free space. And use definetly deep scan and scan full HDD, not just partition. Its probably will not show you folders as they was in your compuiter when you deleted/lost them, but files will be in folders, by file types. Example, all pictures in one folder, all videos in one folder etc - i just used it today and this way it worked good, just needed later search pictures i needed to find, but i got all as needed :) i hope you get it work :) Also, i used this program today and its really good program, worked as need.

Apart from recovering the files, can Disk drill recover the original folders in which they were stored before the formatting took place? Thanks

@cleverfiles

2 жыл бұрын

Hi, Let me note that the files found with the "Quick Scan" method retain folder structure. In case your files are beyond recovery with the "Quick Scan", there is likely no way to recover the original structure. We apologize for any inconvenience it may have caused.

Yesterday i used easeUS data recovery and selected my drive and let it scan and it found all of my files on my drive that i couldnt open and said that it needed to be formatted. I saved the recovery file on my desktop because it asked me to pay €60 to recover the files or enter a license code. Then i went to sleep and today i wanted to reopen the file again but now it says scan session might be corrupted. And the drive doesnt show up anywhere anymore only in my device management it shows the drive. In disk management it says that the disk isnt initialised. Please i need help because it had 100 gb of important files on it.

@cleverfiles

3 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

@DK-vx5co

3 жыл бұрын

So, did the software screw you, or did this work?

@Patrick-fz8ee

3 жыл бұрын

@@DK-vx5co software screwed me. Luckily i had all the files backed up on an old laptop but the harddrive that i tried to recover the files from is completely corrupt

@DK-vx5co

3 жыл бұрын

@@Patrick-fz8ee Thanks. This is my worry. All they lose is a sale, but we lose data. Before some cheap over-promising software screws me I'll probably go with a software recovery service that is highly rated.

Oh my goodness thank you!!! This was so easy, and Apple wanted to send my computer away hahaha

@cleverfiles

2 жыл бұрын

Happy to hear that! Thank you for the shout-out!

Thank you! And off topic. Where did you get that cool lamp!?

Great bro 👍🏻♥️

@cleverfiles

2 жыл бұрын

Thanks ✌️

Interesting. Thank You. On a Mac: - If the External is unreadable and shows in the Disk Utility then would it be better to back-up the drive with bad sectors or scan first? - And do you use Recover after scanning the whole drive or can be done as you see files available? - How much time do you think a full 2.5TB drive should take for scan?

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com

I love you you know how long I've been trying to fix this problem and you over here making it so easy for.....I will wire your house no charge lol electrician

Hi there! Your video makes me hopeful that I can recover my files. After a windows update, my computer can no longer read my portable Toshiba hard drive. If I connect it and use the Disk Management tool, it shows as RAW, but when I used a different program, I was able to retrieve some data. I don't mind paying for the PRO version, but I want to know if I'll have to spend the rest of my life renaming and reorganizing the recovered files. This drive has ALL of my pictures and videos on it, including those imported from 7 phones. If the software can recover my files, will they be renamed and stored in one big file or will the restored files look as they did (with the same file name and folder location) on my drive before it was damaged? Thank you for your help!

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

Thank you, thank you, thank you!

@cleverfiles

2 жыл бұрын

You are so welcome!

I've been looking for a program or tutorial for "scraping" data (not backup files or programs) off an accumulation of disk drives (both HD, SSD and flash drives) to "bulk" deposit (whether moving or copying) to one large hard drive to run a de-duplication program and sort old from new, and organize old data photo, xls, pdf, photos, document & video etc. data. Any hints, tips mor suggestions?

Hey there! I have a WD 2TB hard drive with corrupted/broken files such as pictures/videos, can I use this software to fix those files?

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

legend-ish

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

can you click recover it all and choose where to save it? just making sure

@cleverfiles

3 жыл бұрын

Hi there Marvin! At the top of the scan results window you will see the button Destination Folder or Path. You can choose there where you want to save the files or where they have been saved after you click recover. Please contact us at help@cleverfiles.com if you need more help!

Great advice - I got all the way through scanning files on my Seagate external drive to find ones I thought I had deleted - but in the meantime I found them on another pathway! Now I wonder how to back out of this program, i.e. cancel the scanned files process and return to normal. Thanks for any advice.

@cleverfiles

2 жыл бұрын

You can pause or cancel scanning at any time. Just click the Stop button on the upper-right of the recovery window.

My external drive ejects on its own after a couple minutes of the scan, yet, it is properly plugged in. May I ask if I could pause the scan, recover the found files, and continue the scan again? I'm going nowhere, whenever it ejects, the scan starts all over again, and my SSD has only 244Gb of lost data I desperately needed.

@cleverfiles

3 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

Thank you

Does this software work with a formatted external hard drive? I think I formatted it by mistake as NFTS and I am on a MacBook.

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

Great video. I have a question. I have a hard drive which was formatted and Windows 10 was installed on it afterwards. If I ran disk drill will I be able to recover any data?

@cleverfiles

2 жыл бұрын

It depends. Please, scan your drive with the free version of Disk Drill to check.

Thank you 😊

@cleverfiles

2 жыл бұрын

Welcome!

Hello, I'm wondering would I be able to recover deleted PS4 game files? I formatted my external hard drive by mistake and it deleted my gaming files on the drive. PS4 files typically are under a different encryption so PC's can't recognize them normally but I'm hoping the software can make the difference. I accidently formatted due to my PC not recognizing the external drive and didn't know it would delete them in the process. Thanks a bunch man.

@cleverfiles

2 жыл бұрын

So sorry to hear about that. Deep Scan works by reconstructing files and can only work with certain types of files (this is a limitation of the files themselves). Unfortunately, games files are not supported at this time. You can see a full list of 350+ compatible file types here: www.cleverfiles.com/help/file-types/

Just a question, what will happen if you save the recovered data back to the same hard drive? I mean I already have my hard drive repaired by an IT, but is it bad to save it back to the same hard drive?

@cleverfiles

3 жыл бұрын

Hi there, when you recover your files, it's extremely important to select a destination different from the location where you lost the file to save the retrieved directory. Otherwise, the files may be overwritten.

I've been running it for 36 hours on my Mac and it still has 223 hours left to go. I'm looking for certain file extensions. Some have shown up, but not all. I originally tried searching from the start, but it didn't show anything since it had just started running. Is there a way to just search for certain file types and not have to wait for the whole thing to through the process?

@cleverfileshelp2132

3 жыл бұрын

Hello Chris, could you please send us the Log records of Disk Drill to help@cleverfiles.com with a brief description of the issue? Please follow the instructions on this page: www.cleverfiles.com/help/troubleshooting-basics/

Thanks a lot

I have used this software and it’s worked great. Highly recommended for all of the people who lost their hard drive data.

@cleverfileshelp2132

3 жыл бұрын

Thank you very much for the recommendations! And glad we could help you.

@alulahabesha7207

3 жыл бұрын

Is it free?

wondering how to do this with a windows tablet. obviously we start by using a seperate computer. but do we have to take the tablet apart? or can i just stick a sub cable into the usb port?

@cleverfiles

Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

I deleted 1TB of saved date by accident. Thank you so much 😭😭

@cleverfiles

3 жыл бұрын

Happy to hear that! Thank you for the shout-out!

ty so much

OH man OH man you are amazing thank you bro

@cleverfiles

Жыл бұрын

Glad it helped

Just to say thank you so much - I used this app yesterday to recover ALL of my photos from 2007 onwards - to say I am grateful is a major understatement - I was in panic and very upset by accidentally deleting my photos and nearly accepted my fate - however a quick google/youtube search saved me - £84 to recover nearly a terabyte of data is well worth it as these photos were our family history from when my first child was born - amazing!!!

@cleverfiles

Жыл бұрын

You're welcome! Stay paw-some :-)

Hey man, great video i just wanted to ask you before starting this. I have a 2 TB hard drive on my laptop and i recently built a new pc and i wanted to use my laptops hard drive as external secondary. I plugged it in and it didnt allow me to open it. I went to disk manager and it showed up as a RAW file type. I searched up how to change to NTFS, it said to use chkdsk /f which i did but it froze at 90% and i had to close it. Then, i went to check the drive and i didnt have permission so i changed ownership to my PC and i lost about 400 GB of data... I hope i can recover this as i need it for my work all my important files are there and everything. I also installed the drive back onto my laptop and i let me login but it was all a black screen. I restarted holding shift then got BSOD and its been stuck on diagnosing your pc for the past hour or so. I hope this method will work but it will take long like you have said but i need the files. If you know any other way please let me know thanks and great video

@cleverfiles

3 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

Have a friend of mine that is having external hard drive issues and is trying to get a movie that she is creating out of it or it is lost forever. Will this program save that movie and that file from the external hard drive?

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

I'm scanning a 3TB external hdd which I accidentally quickformatted. I have not overwritten anything on it. Total scan hours is about 19 hours which I am fine with. However, after 5 hours, it is still displaying 0 files found. Is this normal? Will the files be found in the later stages of scanning?

@cleverfiles

3 жыл бұрын

Sorry to hear about that. Scan duration depends on many factors, including Health and size of the Drive. We're happy to investigate this further. Please contact us at help@cleverfiles.com

Thanks for sharing

@cleverfiles

Жыл бұрын

Thanks for watching!

does this work for hard drives that have been accidentally reformatted but nothing was saved on them after reformat?

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

I followed all the tutorial but my review files dont show me anything. It recovered apporixametly 219 Gb but i dont know exactly what files they are. One night when my laptop was downloading updates around 3am a box appeared and i did not read it as i assumed it wanted to restart my Laptop and I clicked Yes on only to wake up to a complete reset, like factory. So all my apps, files, photos, etc. were gone. So now im at the $89 Pro Disk Drill and i dont know what to do. Is there some way i can be able to see whats being restored thats not showing, as in double file copies. I dont know if this makes any sense. Please advise. Thank you

@cleverfiles

2 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

even with the link its asking me to buy the upgraded version, do i have to even with using the link you provided?

@cleverfiles

2 жыл бұрын

Hi there! We apologize for any confusion around that. Disk Drill Basic gives you all the functions of data protection and scanning so that you can see which files can be recovered by the premium version. Disk Drill Basic for Windows allows free recovery of 500MB of your file(s) (total size). If you're experiencing any issues with this, please email us at help@cleverfiles.com for further assistance.

hye there! i got this issues which is,the hdd that i connected doesnt evenn pop-up either the explorer nor disk drill and i cant access it.Is there any solution that i can do soo that i can retrieve bavk my data from a dmg hdd?i've been using the hdd from about 4-5 years already and suddenly few weeks ago i cant open it saying that its broken already

@cleverfiles

3 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

My hard drive is taking forever to load up files after I plugged it in it shows up very slowly and it looks of files take forever to load up. When I try to eject it, it takes a long time to do it so can you help me with the problem please?

@cleverfiles

2 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

Would this option work on an external hard drive that the computer does not recognize and is currently beeping when plugged in ? The files have never been deleted .

@cleverfiles

3 жыл бұрын

Hi there! Sorry to hear about that. Disk Drill cannot scan the Drive if it is not recognized by your computer. Our team can try to get your data recovered in our lab. Please visit www.cleverfiles.com/data-recovery-center.html for more information.

Hi there, Is this software useful for damaged/failed external hard drives?

@cleverfiles

3 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

hi i have had an issue where some files are wiped and dont show my old data as I have been trying to recover a password on a txt file and its completely blank which is sad, anyway to help with this?

@cleverfiles

2 ай бұрын

Hi! Check File History or backups, and verify whether the file is in the Trash or Recycle Bin. If not found, try using data recovery software like Disk Drill to scan your storage drive for deleted files.

Hey bud! Great video. I stupidly erased my seagate external hard drive today using my MacBook Pro from NTFS to ExFAT through formatting. Do you think with this software I will get all my files back please?

@cleverfiles

2 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com

Hi there … I’m recovering files accidentally lost while formatting a WD external hard drive on my Mac desktop. I’m using the Pro version of Disk Drill. All is going well with the exception that it’s not recovering the original file name … it’s categorized under documents, videos, etc … but no original file names … I only see various numbers. Any suggestions other than me having to open and identify each file separately? Thank you in advance.

@cleverfiles

Жыл бұрын

Thanks for commenting! File names and folder structure are metadata that quite often can't be recovered. To increase the recovery chances make sure to run the "All Recovery methods" scan on the whole drive. If you only run Deep Scan, the metadata is lost. Please also see the suggestions in this article: www.cleverfiles.com/help/why-dont-my-recovered-files-have-their-original-names/

Hello ! Thanks for your video ! Some of the files i had lost are now back, but some i really wanted to get back aren't previewable and i'm not sure i can recover it. Do you have a solution for that ?

@cleverfiles

2 жыл бұрын

Please, contact us at help@cleverfiles.com for further assistance.

Hi Andy thanks for the video. One thing though is, I am dealing with a drive locked by bitlocker. Can you do a video on recovering files on a bitlocker-locked/encrypted drive? I was able to create byte-to-byte backup ( in ISO file) onto another external hdd, but it seems its still locked and difficult to access files. You might help. Thanks in advance

@cleverfiles

Жыл бұрын

Please contact us at help@cleverfiles.com for further assistance.

whenever I open the disk drill my EXT HDD starts automatically disconnecting and connecting can u tell me how to fix it?

@cleverfiles

2 жыл бұрын

Sorry to hear about that. We're happy to investigate this further. Please contact us at help@cleverfiles.com

how to check the drive to see if anything was written to it before it stopped working? the white light on my wd external drive doesnt come on, it worked on my old pc, not on new one, i tried a laptop i couldn't figure out. please help. I can still rma wd but dont want to until i verify nothing is on the drive.

@cleverfiles

2 жыл бұрын

Hi there! Every recovery case is unique and depends on thousands of parameters. Please refer to these guidelines for more information: www.cleverfiles.com/help/how-to-recover-lost-files-with-disk-drill-basic/ If you require any further assistance, please feel free to reach out to us at help@cleverfiles.com