How To Manage a Restaurant: Create Systems

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Today, we are digging into systems, processes, and procedures in your restaurant. Because, and you’ve heard me say this before, people can’t be managed but systems CAN!
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Hi, I am Ryan Gromfin. Welcome to my KZread channel, The Restaurant Boss. Here you will get tips on how you can increase restaurant profits, control restaurant costs, improve your restaurant marketing, lower food costs, find more time in your day, general business operations, and more.
I want you to have the restaurant of your dreams, so I post weekly training tips for restaurants and bars of all kinds - fast food, QSR, dine-in, fine dining, food trucks, sports bars, and more. Tips range from controlling food cost and lowering labor costs to restaurant specific marketing and management.
Please check it out and grab the free tools on my website.
If you enjoy the channel make sure you hit subscribe or click the bell so that you are always notified when I release a new video.

Пікірлер: 112

  • @Therestaurantboss
    @Therestaurantboss2 жыл бұрын

    Do you use checklists, prep sheets, build sheets, and recipes in your restaurant?

  • @Treysniffinkickz

    @Treysniffinkickz

    Жыл бұрын

    I don’t know how to start making them I’ve looked for templates and help with this to no avail

  • @RishiJ1visa

    @RishiJ1visa

    Жыл бұрын

    Plz make video on checklist in detail please.

  • @charlesfernandes8708
    @charlesfernandes87087 ай бұрын

    I have just left the corporate world to join my family restaurant and bar business. Sometimes when working with staff who do not have the belief in me yet I tend to find it difficult to delegate tasks or to ask them to get something done. Your video has taught me that to get things done, being purposeful is so important to your stuff, talk in the context of the business and its needs, not direct or delegate the person. Lovely advice!!

  • @Therestaurantboss

    @Therestaurantboss

    6 ай бұрын

    Glad it helped! We have a full playlist dedicated to restaurant managers over here: kzread.info/dash/bejne/YqiXqKynYZq5h9o.html - Dawn, Team TRB

  • @tskidmore49
    @tskidmore492 жыл бұрын

    So good my man. The example about sweeping the floor at the end is awesome. Thanks for sharing!

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Glad you liked it!

  • @alexanderfelixmoser4740

    @alexanderfelixmoser4740

    2 ай бұрын

    I ended up sweaping the floor 5 days a week😉

  • @cindybarrera5640
    @cindybarrera5640 Жыл бұрын

    What a great and informative video, def taking note Thank you a million times.

  • @user-zp9fx2ef1g
    @user-zp9fx2ef1g Жыл бұрын

    So helpful! Thank you!

  • @morningstar5360
    @morningstar53602 жыл бұрын

    This was awesome!

  • @alirezasadeghi8798
    @alirezasadeghi87982 жыл бұрын

    By explaining the strategy of managing the system not people you answer one of my questions which i hadn't its answer for years Thank you

  • @marcodambrosio8248
    @marcodambrosio82482 жыл бұрын

    Hey Ryan those last two videos are awesome. Contents 100% applicable both on restaurant industry and other business and industries. Well done. Look forward to watch the next one.

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Glad you liked them! It's such an important topic.

  • @BringerOfZZa
    @BringerOfZZa2 жыл бұрын

    You really are a boss dude. Great job.

  • @SonyInc
    @SonyInc2 жыл бұрын

    Awesome amazing. I love your videos

  • @dominiquefalguerolle3483
    @dominiquefalguerolle348310 ай бұрын

    amazing video, thank you

  • @roserajlife
    @roserajlife Жыл бұрын

    Thank you so much sir for this information.

  • @jenolson876
    @jenolson8767 ай бұрын

    Absolutely love the approach you suggest for the sweeping example! I'm definitely going to utilize this! Thank you sharing.

  • @Therestaurantboss

    @Therestaurantboss

    6 ай бұрын

    Let us know how it works for you! - Dawn, Team TRB

  • @synisterstreams
    @synisterstreams7 ай бұрын

    great stuff boss

  • @devthegirl
    @devthegirl7 ай бұрын

    So glad to have stumbled upon your channel. I have already downloaded the toolkit and just ordered your book. Tons of great information that will be extremely useful to me, as a brand-new restaurant manager and eventual multi-unit manager. I have a lot of learning to do, so thank you for providing these resources!

  • @Therestaurantboss

    @Therestaurantboss

    6 ай бұрын

    I'm so happy that everything has been useful to you in your journey as a new manager! - Dawn, Team TRB

  • @taso0473
    @taso04732 жыл бұрын

    Nice video,thanks

  • @glowandtellguahan
    @glowandtellguahan5 ай бұрын

    Love your videos, thank you!

  • @Therestaurantboss

    @Therestaurantboss

    5 ай бұрын

    Glad you like them! -Dawn, Team TRB

  • @Knotmyself509
    @Knotmyself509 Жыл бұрын

    Herd! Thanks brother.

  • @noblestride
    @noblestride Жыл бұрын

    Thank so much!

  • @joymerceloutumaneng6448
    @joymerceloutumaneng64482 жыл бұрын

    Thanks for your video. It will help a lot!

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    You're welcome Joy!

  • @mamayumm-dp3rk
    @mamayumm-dp3rk3 ай бұрын

    What a great advice. Thank you so much .

  • @Therestaurantboss

    @Therestaurantboss

    3 ай бұрын

    Glad it was helpful! -Dawn, Team TRB

  • @raeadrianarevalo8739
    @raeadrianarevalo8739 Жыл бұрын

    oh thank you for this

  • @francisrainiernavarro7072
    @francisrainiernavarro70722 жыл бұрын

    Really helpful... for the person like me new in the..management team...thanks a lot! 💯👌💪🙏

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Glad you found it useful Francis!! If you haven't already, be sure to grab our free Toolkit here: www.therestaurantboss.com/toolkit -> there's loads of checklists, templates and other great training tools that are perfect for managers too! -Dawn, Team TRB

  • @322miles
    @322miles11 ай бұрын

    Gems man, great nuggets of info

  • @Therestaurantboss

    @Therestaurantboss

    11 ай бұрын

    Glad you're enjoying them! Thanks for being here :) -Dawn, Team TRB

  • @gdangelo8247
    @gdangelo8247Ай бұрын

    I do not own a restaurant but have a transport business. This advice is extremely transferrable beyond the food industry. Standardized Systems, managing processes + workflows, are fundamental requirements for a stable and profitable business. This is broken down really well, great video.

  • @Therestaurantboss

    @Therestaurantboss

    8 күн бұрын

    100%!! Glad it helped. -Dawn, Team TRB

  • @beekay6749
    @beekay67498 ай бұрын

    Thank you for sharing ♥️

  • @Therestaurantboss

    @Therestaurantboss

    8 ай бұрын

    Thanks for watching!

  • @birdsass
    @birdsass2 жыл бұрын

    Great advice. Now how do we manage everyones problems lol

  • @Joe-ui3nr
    @Joe-ui3nr3 ай бұрын

    Wonderful content, Ryan! Thank you, sir....Talking about this today in my restaurant management class at USF School of Hospitality. Definitely will show this video in class. Cheers!

  • @Therestaurantboss

    @Therestaurantboss

    3 ай бұрын

    Fantastic! Glad it was helpful -Dawn, Team TRB

  • @arbousiersles7381
    @arbousiersles73812 жыл бұрын

    great intro ! Thanks for your video!!! Love it;)

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    I'm glad you like it!

  • @humayunakhtar8191
    @humayunakhtar8191 Жыл бұрын

    love from PAkistan. You are doing great work BOSS

  • @Therestaurantboss

    @Therestaurantboss

    Жыл бұрын

    Thank you! Dawn - Team TRB

  • @pitchiou8003
    @pitchiou80032 жыл бұрын

    I wish I could give 2 likes. Fantastic content! Thanks

  • @akhlaqhussain1173
    @akhlaqhussain11732 жыл бұрын

    Great lessons .

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Thanks! 😃

  • @logicalbeliever398
    @logicalbeliever39812 күн бұрын

    Thank you

  • @Therestaurantboss

    @Therestaurantboss

    8 күн бұрын

    You're welcome! -Dawn, Team TRB

  • @funa5127
    @funa5127 Жыл бұрын

    This guy is a guru of some sort has to be 😂😂. Making me look at things different

  • @vonyoung7428
    @vonyoung74282 жыл бұрын

    Thank you.

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    You're welcome!

  • @elizabethscott7968
    @elizabethscott79682 жыл бұрын

    Nice

  • @matilda1712
    @matilda1712 Жыл бұрын

    It is kind of bright solution that we're looking for. Thank yo so much!

  • @jasmine-yn8bw
    @jasmine-yn8bw2 жыл бұрын

    Thanks a lot for your video!!!!!!The best educational content on KZread.

  • @mitchmiles312
    @mitchmiles312 Жыл бұрын

    Very insightful. Thanks for sharing.

  • @the_sneakerhead_chef
    @the_sneakerhead_chefАй бұрын

    Do you have a template on how to write out a process flow?

  • @balamuraliindu679
    @balamuraliindu67911 ай бұрын

    Thank you so much I use to watch your video it's helpful for me.pls let know how should I do sales calls to retain the business and profit . The sales call standard phrase pls do help me thank you

  • @Therestaurantboss

    @Therestaurantboss

    11 ай бұрын

    Sales calls for what? -Dawn, Team TRB

  • @courageous_tin3882
    @courageous_tin38822 жыл бұрын

    I am a former Restaurant Manager for almost two years, this helps me a lot! My question is what if the people didn't really follow your system for how many times? Just want to hear of your side or your idea of what you gonna do for them? I am strict when it comes at work cause you know restaurant should always clean.

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    That is why I say "Manage Systems and Develop People". if people are not following the systems they need to be coached, they need to be developed, it is not a management issue, it is a leadership challenge. The biggest reason people are not doing something they are supposed to is that they do not see the value in it. You want a clean restaurant, they don't seem to care, how can you show them that a clean restaurant benefits everybody. I would suggest you look at our membership which includes a program called Restaurant Manager Certification and our SCALE program, both go into great detail on this subject and teach you how to handle this in your restaurant. You can learn more about our membership at therestaurantboss.com/membership

  • @courageous_tin3882

    @courageous_tin3882

    2 жыл бұрын

    @@Therestaurantboss thank you so much for this.

  • @WestLosAngelesRealtor
    @WestLosAngelesRealtor Жыл бұрын

    Wao I love this video, I wish I could developed systems for a real estate company.

  • @Therestaurantboss

    @Therestaurantboss

    Жыл бұрын

    All of the same principles apply to any other business. You can definitely develop your systems for the real estate company. Let us know if you need any help. -Dawn, Team TRB

  • @WestLosAngelesRealtor

    @WestLosAngelesRealtor

    Жыл бұрын

    @@Therestaurantboss how much do you charge?

  • @iownbodegafoodwagon
    @iownbodegafoodwagon8 ай бұрын

    Dude, I've I been watching this for not even a week, and I've learned so much already. Thank you!

  • @Therestaurantboss

    @Therestaurantboss

    6 ай бұрын

    That's awesome to hear! You have our free toolkit too right? www.therestaurantboss.com/toolkit - Dawn, Team TRB

  • @sylvianolan2964
    @sylvianolan29642 жыл бұрын

    HELP! I love these videos and I’m going next level. I would appreciate your expert help!

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    We'd be happy to help Sylvia! Here's a few ways to get started: 1. Free access to our Toolkit: www.therestaurantboss.com/toolkit 2. Grab a free copy of Ryan's book: www.therestaurantboss.com/book 3. Become a TRB Member (training programs, new training, live help from Ryan): www.therestaurantboss.com/membership -Dawn, Team TRB

  • @jasmine-yn8bw
    @jasmine-yn8bw2 жыл бұрын

    What if after you share with your new employee recipes they will sell it to your competitors?

  • @roserosy5863
    @roserosy5863 Жыл бұрын

    Thanks very much and I would love to succee be a good server but no experience need to a good training me for develop myself..be aswsome.

  • @bonifacealexander5437
    @bonifacealexander54372 жыл бұрын

    Excellent content. Can you do one on resavations for a proper flow in the restaurant.

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Hi! Can you clarify what you mean by this?

  • @mushroomleg

    @mushroomleg

    Жыл бұрын

    My guess would be like a fung-shway vibe. I know I spelt that wrong, but hopefully u got the idea. They say the vibe and flow of a restaurant is the most important part? “They” and their damn opinions….

  • @kingwamantix2807
    @kingwamantix28072 жыл бұрын

    Hi I want to start a restaurant and I follow and listen to you how can I get hold of you,would like to learn more so I can start on the right path.thanks

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Hi! You can check out all of the ways you can work with me here: therestaurantboss.com/work-with-me/ What I really recommend is checking out my Membership program. It's filled with tons and tons of training materials, access to all of my courses, and month q&a group sessions where you get to ask me questions live! therestaurantboss.com/membership/

  • @MnimiseCollective
    @MnimiseCollective2 жыл бұрын

    I really want your book but do to unemployment and being a student all the finances I have are spent in bills. Is there anyway I can obtain it? Do u think it would be in our local library?

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    the book is free, just cover the shipping. therestaurantboss.com/books

  • @Escape_Chronicles
    @Escape_Chronicles9 ай бұрын

    Absolutely LOVED the story (9:00).

  • @Therestaurantboss

    @Therestaurantboss

    8 ай бұрын

    It just goes to show you how one small change in how you think or interact with our teams can make such a huge difference! -Dawn, Team TRB

  • @MindOverMatter896
    @MindOverMatter8966 күн бұрын

    Is there a group here for restaurant owners?

  • @junaidhussein116
    @junaidhussein116 Жыл бұрын

    Sir do you have an example of a system on your website maybe?

  • @Therestaurantboss

    @Therestaurantboss

    11 ай бұрын

    We have some inside our free Restaurant Owners Toolkit! Grab it here: www.therestaurantboss.com/toolkit -Dawn, Team TRB

  • @ddnltd
    @ddnltd2 жыл бұрын

    How do you actually implement the lists? For example, we keep recipes in a binder, and build sheets laminated and on the wall at each station. But what about actual checklists? When the first cashier of the day has to come in and set up, where is the list? Are there blank lists in a folder somewhere? Once they check everything off, where do they put the list so someone can make sure they did everything? TIA

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Hey Kristin! All great questions. When it comes to checklists, we like to see brand new copies printed so it's always the correct and up to date information. Where your team members pick those up are up to you - just make sure they're consistently in the same place. Once they're done with the checklists, they can be recycled. We don't like to use those as anything other than helpful reminders to make sure everything gets done so we don't recommend keeping them or having them checked over. The only type of checklist that should ever be kept or monitored are things like sensor monitors. Hope that helps! -Dawn, Team TRB

  • @jakeb3055

    @jakeb3055

    Жыл бұрын

    White board with grease pencils. Check marks get wiped off at the end of the day

  • @datrimray1920
    @datrimray19205 ай бұрын

    Would it also be appropriate to say that you need to "CREATE" and manage systems? Creating systems can involve things like creating guidelines, processes, SOP's, etc. What do you think?

  • @Therestaurantboss

    @Therestaurantboss

    5 ай бұрын

    Absolutely great point. The creation definitely has to come before you can manage any of them. -Dawn, Team TRB

  • @datrimray1920

    @datrimray1920

    4 ай бұрын

    @@Therestaurantboss Awesome thanks for your reply!

  • @CANDYMANDABIZNESSMAN
    @CANDYMANDABIZNESSMAN2 жыл бұрын

    Hey, any resources for the build sheets?

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Hi Brandon! Yes! Our software, clickBACON, has a built-in sheet builder. Check it out: www.ClickBACON.com

  • @mailinstewart6216

    @mailinstewart6216

    11 ай бұрын

    Would I be able to see a preview of the sheets before I subscribe. @@Therestaurantboss

  • @user-mn5hl8rd8v
    @user-mn5hl8rd8v8 ай бұрын

    The picture showed pickles, there were no pickles listed anywhere on the build sheet....

  • @Therestaurantboss

    @Therestaurantboss

    8 ай бұрын

    Hopefully you took something more away from that video? -Dawn, Team TRB

  • @FreshGossipsGh
    @FreshGossipsGh2 жыл бұрын

    I have very big big restaurant which has been established in Ghana ... but I’m not getting the 5% profit as I want ....

  • @digitalmarketerseomaster7968

    @digitalmarketerseomaster7968

    2 жыл бұрын

    You need worker you can contact me

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    Hi Kass! How are you controlling your costs? Food, labor, beverage? That's going to be the difference maker.

  • @rushabhwaghela1833
    @rushabhwaghela18332 жыл бұрын

    How can one get the books copy in india???

  • @Therestaurantboss

    @Therestaurantboss

    2 жыл бұрын

    therestaurantboss.com/books

  • @pulemokonopi3661
    @pulemokonopi3661 Жыл бұрын

    Hi Ryan. It is a great idea, indeed and I want to introduce it to my team, as they are reluctant to comply. Kindly assist with the samples of the restaurant systems, to create it for my team. Regards, David Mokonopi F&B Floor Manager Sun Palace Sun City Resort North West Province South Africa

  • @Therestaurantboss

    @Therestaurantboss

    11 ай бұрын

    We have a few samples inside our free Restaurant Owners Toolkit. Grab it here: www.therestaurantboss.com/toolkit -Dawn, Team TRB

  • @user-zh8kd9vk3m
    @user-zh8kd9vk3m8 ай бұрын

    Personally, I think this information is common sense. 😂

  • @mrwonk
    @mrwonk2 жыл бұрын

    That's pretty forgiving. I have zero tolerance for my employees lying to me, ABOUT ANYTHING. if the floor didn't get swept and someone bold-face lied to me; telling me it was; they would be gone as soon as I look at the camera to confirm it wasn't swept.

  • @leightonbrown1849
    @leightonbrown1849 Жыл бұрын

    You over talk alot

  • @USACountryNeon
    @USACountryNeon11 ай бұрын

    Thank you

  • @Therestaurantboss

    @Therestaurantboss

    11 ай бұрын

    You're welcome! -Dawn, Team TRB