How to Fix: My Kwikset Lever won’t lock or unlock - What to try first!

This is the short version of what you should attempt to do before trying anything else :) If the screw is loose the key will not turn all the way and the turn button inside will not either.
If you are interested in more info please check out the longer version of this video that covers removing lever from door and taking apart • Kwikset Series 5: Smar...
This video is a portion of that video, so if you watched that video there is no real need to watch this video. Unless you want to, you certainly can :)

Пікірлер: 131

  • @selock
    @selock2 жыл бұрын

    If we were able to save you some money with this video we would love for you to utilize the Super Thanks button above :)

  • @ChristopherCamilleri-vj9gu
    @ChristopherCamilleri-vj9gu3 ай бұрын

    I struggled for about half an hour, took a five minute break and watched your video, 10 minutes later the door knob is working perfectly. Thank you.

  • @nwroberts6431
    @nwroberts64314 жыл бұрын

    Thanks! I had been fighting with my door lock for over an hour before finding your video and got it fixed 5 minutes after watching this!

  • @gprice1903
    @gprice19033 жыл бұрын

    Thank you!!!! I finally bought another handle just like the one I had and it had the same problem. I was just about to call Kwikset and complain when my husband suggested I check KZread. SOOOO glad I found you! easily done in seconds after I have spend an hour! The one I just bought goes back to the store!!

  • @drummerboi989
    @drummerboi9894 жыл бұрын

    I love you unconditionally. I was about to throw my new door and door knob set so far until I found your video! ❤️ thank you!

  • @brianscheick7446
    @brianscheick74464 жыл бұрын

    Thanks, it's exactly what I needed. Simple fix, that hole was so deep, I thought I'd lost the small screw. You even told me the size of the wrench. Just wish I'd found and watched this before I took the handles off!

  • @auggied6760
    @auggied67605 жыл бұрын

    This video made all the difference. It took me awhile, but I finally got the thing apart and back together again. And, it works!

  • @cyurasko
    @cyurasko3 жыл бұрын

    God bless you. What an easy fix! I was about to pull the entire lock set apart to figure out the problem. It took me longer to dig out the Allen wrench than it did to fix it.

  • @fl3609
    @fl36092 жыл бұрын

    Thank you!!! Putting in a new door knob and couldn’t figure out why the lock wouldn’t turn from the inside. You were exactly right. Saved me from pulling my hair out!!!

  • @RICKYY1100
    @RICKYY11002 жыл бұрын

    LOL Like so many others have stated here, I tried to figure out why I was unable to turn the thumb lock on the door knob to my garage and figured I would have to remove the whole knob and lube it...or something. After removing one of the handles I got stymied and got the idea to check youtube. I watched your video, put the handle back on and adjusted the screw on the key lock side and bam, that did the trick. Thanks so much!!

  • @leejohnson5158
    @leejohnson515823 күн бұрын

    Absolutely great video. Helped me out, got the job done, and explained it simply. Thank you

  • @bobrossaholic6615
    @bobrossaholic66153 жыл бұрын

    Thank you SE. My side garage door was not locking. I'm a combat vet. It was causing me stress and you remedied that. I'm currently putting it back together now because it's working properly. 🇺🇸

  • @JamesLamb-tvjames
    @JamesLamb-tvjames3 жыл бұрын

    After 21 seconds, I paused your video. That's all I needed to make the new lock I was installing work. (and also the old lock I was replacing because it wasn't working - I guess it has gotten loose?). If I had seen this a week ago I could have saved $50. Thanks for making videos!

  • @yogatoesandthensome6093
    @yogatoesandthensome60933 жыл бұрын

    Thank you Mr. SE Lock and Key! Now I can call it a day feeling ever so grateful that my lever once again locks and unlocks, and will forever more.

  • @briancaldwell1568
    @briancaldwell15683 жыл бұрын

    Thank you! I thought I would have to replace the lock assembly and after watching this video, I repaired it in 5 minutes.

  • @greglivo
    @greglivo2 жыл бұрын

    God bless you!!! I was about to rip my hair out and go back to the store and exchange my lockset. And of course the Kwikset 800 number was closed on Sunday. You sir, have saved my day!

  • @jonathanpicard1915
    @jonathanpicard19152 жыл бұрын

    Exactly the fix I needed! I thought I had lost the screw but nope…fixed the lock and found the screw all because of this video.

  • @thewheeliain
    @thewheeliain2 жыл бұрын

    This wasn't a lifesaver per se. But this wasn't mind saver I was losing it and about to throw the thing away and about to not click on this video cuz it was only 3 minutes and what could that show me! But hallelujah after watching far too many KZreads and far too many expletives this video showed me the light!

  • @selock

    @selock

    2 жыл бұрын

    Hey! We have a 30+ minute version too!! :)

  • @videoric
    @videoric2 жыл бұрын

    Thanks so much for this! I was about to take a brand NEW lock back to the store because I thought the thumb latch should turn before I installed it. Good thing I found your video and discovered the assumption I made was totally wrong.

  • @mv-db4463
    @mv-db446311 ай бұрын

    Thank you - it fixed my lock after 5 years of being new to take the set screw to back out. Thanks again !

  • @churchofdaeternalshitpost310
    @churchofdaeternalshitpost3106 жыл бұрын

    Thanks for taking the time to help people. Great video as always, sir.

  • @robertmeling1549
    @robertmeling15494 жыл бұрын

    This guy is my new best friend! Thanks so much for such a simple fix to my vexing problem!

  • @chriscollins7664
    @chriscollins76643 жыл бұрын

    Thanks this is super helpful - stopped me scratching my head for hours and returning the lock!

  • @pharirajan
    @pharirajan5 ай бұрын

    Thank you! Your simple solution worked like a charm. I appreciate your detailed illustration and explanation of the cause as well. Knowing what causes this problem is very helpful. Thanks again!

  • @zachreyhelmberger894
    @zachreyhelmberger8945 жыл бұрын

    THANK YOU!!!THANK YOU!!! THANK YOU!!! THANK YOU!!! THANK YOU!!! THANK YOU!!!. OMG, You just saved me a 35 mile round trip to town to buy a new lock and then install it. All I needed was a little allen wrench!! I got done in time for the Sabbath!

  • @VakarianGirl
    @VakarianGirl4 жыл бұрын

    OMFG. You literally saved our lives. Trying to install one of these POS things and could NOT figure out why it was seized up!

  • @thumperphilbert
    @thumperphilbert3 жыл бұрын

    After running out of guesses this fixed it! I was about to replace the whole knob. Thanks so much for your help.

  • @sethien
    @sethien4 жыл бұрын

    Thank you! Your video just saved me from having to replace a door knob!

  • @nakhanyt1
    @nakhanyt13 жыл бұрын

    Thank you! Such an easy fix. Should've checked this before going to HD, where no one was available to figure out the problem!

  • @macarag
    @macarag4 жыл бұрын

    Thank you. I was able to fix my lock with your repair method. Door knob removal was not required.

  • @RobSAtlanta
    @RobSAtlanta2 жыл бұрын

    This was my issue! I did have a lot of trouble getting the allen wrench to fit properly in the outside handle to fix the problem, but after removing both handles from the door, I was able to tighten the outside handle and fix this problem. Thanks!

  • @richardrongve9141
    @richardrongve91413 жыл бұрын

    Thanks again. Fixed the door in 2 min. Super awesome explanation

  • @AZ-ts2jw
    @AZ-ts2jw9 ай бұрын

    1 hour couldnt figure out , in end just had to tighten small screw to lock thank u

  • @xaviergutierrez8786
    @xaviergutierrez87864 жыл бұрын

    I just had this issues. Thank you for uploading this video. Extremely helpful!

  • @rhvreugde
    @rhvreugde4 жыл бұрын

    Thanks for this video. It helped me solve a mystery with this door knob.

  • @erichuman1646
    @erichuman16462 жыл бұрын

    You've unscrewed me. Lol. Hahahah. You saved me $50 for a new lock or paying someone to come out and fix it. . Appreciate you. Thanks

  • @umyeah8381
    @umyeah838110 ай бұрын

    Awesome video! Thanks for sharing. Fixed my lock in about 30 seconds.

  • @brentuye967011
    @brentuye967011 Жыл бұрын

    I LOVE YOU 🤣🤣🤣 You just saved me probably hours of frustrstion. Thank you very very much.

  • @selock

    @selock

    Жыл бұрын

    :)

  • @jeffhovorka7282
    @jeffhovorka72823 жыл бұрын

    Thanks! You just saved my $60 and a trip to the hardware store - exactly the issue!!

  • @Sixty8Chevy
    @Sixty8Chevy7 ай бұрын

    THANKS.........Worked on an outside door that wouldn't let the turn button inside move. Works like new again.

  • @6vibe150
    @6vibe1504 жыл бұрын

    Thank you! I just fixed my door handle with your advice.

  • @ericmartinez4053
    @ericmartinez40532 жыл бұрын

    Thank you! Very helpful. Just fixed mine. I had no idea the solution was so easy. Certainly easier than what I was about to try.

  • @michaelnowack9092
    @michaelnowack90926 жыл бұрын

    I couldn't lock my door anymore and the outside door handle also fell off. I was just about to buy a new lock and get additional keys made, when I saw your video. Thanks to it I was able to fix this Weiser SmartKey lock. The only trouble I had was, no Allen-key or any other screwdriver fit that little bolt. I ended up using a "very sharp" watchmakers screwdriver and some oil to twiddle that little bolt in and out. THANK YOU!!!

  • @selock

    @selock

    6 жыл бұрын

    May have been metric, they initially did metric sizes but changed it later. Also, easily can be stripped. Glad we could help!

  • @jikman99

    @jikman99

    5 жыл бұрын

    Thank you. This is exactly what I needed to fix the issue I was having.

  • @shannonhards
    @shannonhards9 ай бұрын

    Just what I needed to see. Thank you for the assist! :)

  • @pharirajan
    @pharirajan5 ай бұрын

    Thanks for your simple solution and super detailed explanation of what causes the problem.

  • @selock

    @selock

    5 ай бұрын

    Glad it helped! Thank you! :)

  • @michaelbrown343
    @michaelbrown3437 ай бұрын

    This video saved the day. Thank you for the brownie points!

  • @jarrettbenson6991
    @jarrettbenson6991 Жыл бұрын

    Just when I was about to throw these out the window a hero comes along. Thank you.

  • @rwdean2210
    @rwdean22103 жыл бұрын

    Thank you...this worked! I can now turn the inside lock knob to lock the handset.

  • @mikepaukovits3179
    @mikepaukovits31795 жыл бұрын

    Thank you, got that one checked off of the honey do list in about 5 minutes!

  • @vegantrader
    @vegantrader4 жыл бұрын

    Thanks, this is exactly what i needed to see!

  • @chasson321
    @chasson3216 жыл бұрын

    Thanks. Just what I was looking for.

  • @markrocheleau5934
    @markrocheleau59344 жыл бұрын

    Thanks. Fixed mine too. Saved me from buying a new door knob.

  • @mikelynchgames
    @mikelynchgames3 ай бұрын

    saved so much time! Thanks for the video!

  • @jasonpremo4345
    @jasonpremo43453 жыл бұрын

    Yes thank you very much I was 2 hours in and this had it done in less than 2 minutes!!!!

  • @shaunadr
    @shaunadr4 жыл бұрын

    you just saved me $50! Thanks so much.

  • @denisbrandonmee-lee2587
    @denisbrandonmee-lee25875 жыл бұрын

    Thank you! That really helped me out.

  • @mmillslagel
    @mmillslagel4 жыл бұрын

    Thanks fixed the door lock. u r da man!

  • @andreastigliano456
    @andreastigliano4564 жыл бұрын

    Awesome, just watched this video and fixed my lock.

  • @bretgiannetti930
    @bretgiannetti9302 жыл бұрын

    Awesome. Workers perfectly now. Thank you sir.

  • @arlopetersen6497
    @arlopetersen64974 жыл бұрын

    Thanks. Saved me a trip to buy a new one.

  • @124chase
    @124chase3 жыл бұрын

    Thank you! Worked like a champ!

  • @robdixson196
    @robdixson1964 жыл бұрын

    This did it..I was about to buy another set. TY!

  • @danvogel2802
    @danvogel28025 жыл бұрын

    Worked perfectly... Thank You!

  • @cyndeemasterson2107
    @cyndeemasterson21073 жыл бұрын

    THANK YOU SO MUCH!!! Works perfectly now.

  • @jonl260
    @jonl2605 жыл бұрын

    Thanks so much for this video!

  • @billbacardi3262
    @billbacardi32626 жыл бұрын

    Good video Jason easy fix buddy

  • @ehp7
    @ehp7 Жыл бұрын

    OMG thank you!!! Helped me fix it so easy thanks again

  • @soonerjohnson
    @soonerjohnson4 жыл бұрын

    Thank you. This helped me fix mine easily.

  • @sryder
    @sryder2 жыл бұрын

    This was super helpful!

  • @KCGADUDE
    @KCGADUDE3 жыл бұрын

    Thanks! This exactly fixed my problem!

  • @janfaucera3567
    @janfaucera35672 жыл бұрын

    Great fix! Thanks!

  • @michaelbruce4884
    @michaelbruce48844 жыл бұрын

    i cant believe i have been living with my door handle not working for like 3 months.. the handle on the other side has been off and haven't been able to lock it. SMH.. thank you so much, i should have realized this earlier!

  • @richardo6696
    @richardo66962 жыл бұрын

    Very helpful. Thank you.

  • @chrisb5103
    @chrisb51034 жыл бұрын

    Oh! You mean, I wasn't supposed to jam my own screw into that access hole to hold the handle on? Huh. Thanks man! Works perfectly now. :-)

  • @timjohnson8162
    @timjohnson81625 жыл бұрын

    worked on mine, thanks for the help!

  • @kstrobell2359
    @kstrobell2359 Жыл бұрын

    worked perfect! Thanks!

  • @brandonkoebbe3106
    @brandonkoebbe31062 жыл бұрын

    That was exactly the problem. Thank you!

  • @ferencforintos
    @ferencforintos4 жыл бұрын

    I am so grateful for your post! It took me hours to figure this out!

  • @bigbennottheclock1353
    @bigbennottheclock13536 жыл бұрын

    Ty helped me!

  • @shannonpalmer7758
    @shannonpalmer775817 күн бұрын

    Thank you so much!!

  • @johnnelson5997
    @johnnelson59973 жыл бұрын

    Thanks, saved me from calling the locksmith, so easy!

  • @parkersmith8913
    @parkersmith89132 жыл бұрын

    Exactly what I needed to know. External 3/32 Allen wrench a little hard to get in - using a smaller size as a probe let me line things up!

  • @selock

    @selock

    2 жыл бұрын

    you may have had one of those early "halfway between metric and standard" sizes

  • @parkersmith8913

    @parkersmith8913

    2 жыл бұрын

    @@selock the big one was the right size - but needed the smaller one to line things up so I could get it in!

  • @roserichmond7668
    @roserichmond76685 жыл бұрын

    Thanks, dude. I just wished I would have found the video before taking the door handle assembly apart.

  • @kalefrederic3923
    @kalefrederic39233 жыл бұрын

    Just fixed my door lock in 5 min. Thanks KZread and SE lock/key

  • @hjeffwallace
    @hjeffwallace Жыл бұрын

    Thanks. Before fully assembling the set, I tried the lock and IT WOULD NOT TURN!😢 If I had just installed it without thinking, it would work fine. The set screw wouldn’t let it lock. Thanks!

  • @kellybennett4749
    @kellybennett47494 жыл бұрын

    Could you help me figure out this problem on a knob instead of a lever? I don't have the knob in front of me (long story) but I don't think it has a set screw since there's no need to reverse a knob like you would with a lever. Any ideas why it stopped locking or is there something else that get's loose/stuck? It's a kwikset smartkey keyed entry knob. Thanks!

  • @fivel256
    @fivel2564 жыл бұрын

    I just had to drill to get to the set screw on one of these. It was broken on the inside somehow and I couldn't get the handle off. It was broke as hell anyway and being replaced, but made for a good challenge to get it apart.

  • @ChrisNewbs85
    @ChrisNewbs854 жыл бұрын

    I’m glad this worked for everyone else but I have a brand new handle that won’t lock or unlock at all and this didn’t fix it. Any other suggestions?

  • @rudyferrell
    @rudyferrell11 ай бұрын

    Do the deadbolts with double locks work like that too ?

  • @farmgirl768
    @farmgirl7683 жыл бұрын

    What can you advice. The door handle lever type still opens even you lock it

  • @vincentdacoron6731
    @vincentdacoron6731 Жыл бұрын

    Is it possible to put a stronger spring? Our push to lock locks on accident easily compared to others in our building.

  • @selock

    @selock

    Жыл бұрын

    No.

  • @jedlove78
    @jedlove785 жыл бұрын

    What size are the screws? Mine actually fell out.

  • @benfruehling
    @benfruehling4 жыл бұрын

    Is it possible to modify this type of lock to act as a Panic - it unlocks when you turn the inside handle? like a residential version of a commercial bathroom lock?

  • @selock

    @selock

    4 жыл бұрын

    Difference Engine even the current kwikset brands don’t do that. Schlage brand do (see a recent video of ours) however it uses a different style of key and cannot be made the same. If you have just 1-3 doors, I’d highly encourage upgrading as they are best on the market at the moment

  • @richardmaurer771
    @richardmaurer771 Жыл бұрын

    Thanks!

  • @selock

    @selock

    Жыл бұрын

    Thank you! Glad it helped!

  • @sarahcary1012
    @sarahcary10123 жыл бұрын

    I have lost the little screw - it must have gotten loose and fell out. Do you know what size it is?

  • @abelsalazar2455
    @abelsalazar245511 ай бұрын

    Thanks

  • @mr.landis
    @mr.landis Жыл бұрын

    I thought this would fix the same issue for me, but I have a slightly different cause for this problem. There is a bit of play in the lever of my Kwikset. The weight of the lever causes a slight drop which doesn't allow the lock to fully turn (thumb turn or key) unless I physically lift the lever a little. I will be checking out your long video to see if there is some way of tightening up the play to keep the lever at dead horizontal.

  • @selock

    @selock

    Жыл бұрын

    There is no repair there, sounds like the return spring is on the verge of breaking

  • @mr.landis

    @mr.landis

    Жыл бұрын

    @@selock Thanks so much for the quick response. You called it! I removed the handles and the ends of the spring that should be pointing in the opposite directions and keeping the whole assembly from turning were just flopping around. The spring was broken. I could pull one of the pieces easily out. So I opened up the box of an new identical handle, swapped out the keyed side, and rekeyed it to match what I is currently on our key rings. Now the next question I have is, "What exactly does Lifetime Warranty mean?" Do you think that Kwikset will send me a replacement spring? Will I even be able to get in there and replace it so that I can use this handle on the door I bought this box for? I will find out tomorrow.

  • @selock

    @selock

    Жыл бұрын

    @@mr.landis not designed to be repairable and I’ve heard they are pretty decent with their warranty so you probably can get a new one!

  • @thepremiumpunches
    @thepremiumpunches Жыл бұрын

    Thank You! Premium

  • @tracibuckley9314
    @tracibuckley9314 Жыл бұрын

    Is this the same for a push button lock?

  • @CarlosTrujillo-bb2ki
    @CarlosTrujillo-bb2ki2 ай бұрын

    Thank you all other videos are like just replace it