It didn't work for me the first time, so the second time I tried, I removed ALL cartridges and I noticed that one of them felt really light, so I swapped it for a new (refurbished) cartridge, installed the cartridges back and went through the whole process again. It worked the second time!!! This is an awesome video - it saved me $$ since I didn't have to buy a new printer :) The HP support is horrible, they are useless- they never even try to help, they always try to convince me to buy a new HP printer. They are worse than used car salesmen!!!

You just solved a huge, ongoing crisis with this printer - THANK YOU!!! Enormously grateful!!!

This was super helpful!!! The printer was not used during the pandemic, I was about to toss out the printer. I was able to install new cartridges and get it to work again. Thank you so much for posting this!!!

I just found this video. For probably the same reason everyone else did - my printer started acting up. Thanks for this! It helped out a LOT!

Seriously excellent video!!! VERY cool trick about getting into the “Support Menu” to do a “Semi-Full Reset”. This along with cleaning the print head internal contacts and contact springs fixed my problem with the print cartridges not being detected, 😀

I had just cleaned the printheads and had this issue. Other videos did not address this reset - GREAT job, printer worked just like yours did. Thank you!

I spent countless hours with this problem, finally a solution. Thank You!

I would like to thank you very much for this video. This is a public service and HP should acknowledge and link to it in their product support site. Shame on HP! You saved me $225 plus the cost of new ink cartridges for a brand new printer. I will share this video in my social media to support you and your efforts. Should KZread see this comment, I for one hope that you rank this video accordingly and support the person or persons responsible for posting it. This is a true service to the public and speaks highly of KZread to share content of this type.

Mate thank you from the bottom of my heart, you saved me so much stress. It took me 2 times so thanks for mentioning that towards the end of the video, now have you got a vaccine for corona kicking about

OMG!!!! AMAZING!!! THANK YOU!! I've wrestled with this, spent 3hrs in the phone with HP a month ago to reinstall this printer and then my internet was dropped and it happened again!!! This fixed my issue and I am so grateful!!

Thank you so much dude! One tip for people who still get the same problem repeated after first time reset, have to keep doing the same process. After the cartridge is placed inside use A4 papers to continue the calibration process. Cheers!

Best ink system problem solution method. So easy to follow. I saved a hundred dollars today. Thank you so much. Your new subscriber here. Got to go printing now coz my printer is now working fine.

Much like others that have already posted, I had gotten this error a LONG time ago (probably 2 years or more) and let the printer sit and collect dust thinking that one day I would fix it. After this reset fix I was able to install fresh cartridges and get everything back in working order. Thank you for making this video!

Dear Teck TeckDriven, thank you so much for this information. I bought this printer in 2016 for a little over 200 euro's. I had some errors before but I was able to fix it. Untill yesterday I got this strange cartridge error. I am not a tech kinda guy but I tried everthing (new cartridges and all) and nothing would work. Not even the help fixes on the HP website. I also looked up printer repairs in my city but for only one hour you have to pay 75(!) euro's. Thank god I saw your youtube video. You just saved me costs for a whole new printer. Like I said I am totally not technical but your video was very clear in every step and I found it very easy to follow. Again thanks for sharing your knowlegde! Wish you all the best and take care.

Thank you so much for this video! My parents gave me their old HP 8610 because they no longer needed it, and I loved having it as a backup because my Canon doesn't have a scanner. It came at me with that error about a month ago, and your steps fixed it! I had to do it twice, but it worked!

You're amazing! Thank you for sharing your knowledge and helping me to fix my printer!! ..its been out of action for almost a year!..and was considering buying a new one. Thanks so much..grateful to have my printer back in action!!!! 😁

@TeckDrivenTeck

3 жыл бұрын

I am gald I was able to help:)

Thanks for posting this video. I had the same problem with my printer. I thought I needed a new printer, but this video helped me fix it.

I tried many other procedures that did not work. I had to do your procedure twice (just as you said it might be the case), and the second time it worked!!! Thank you!!!!!!!!!

Well, I just did this. I hope it sticks. I have always used genuine HP cartridges and can't understand why this happened. We used the printer daily for homeschool and business so it wasn't an issue of it sitting around. Maybe the cartridges that I got from the store were not FIFO'd (first in, first out). I hope this finally fixes it. Thank you so much. It was truly helpful.

Thank you! You just saved me the cost of a new printer and the cost of ink I just purchased for it! I've worked for hours on this printer with no results till I found this! You've made my day.

@Kriswixx

Жыл бұрын

ooohhh i am right there now I have DOUBLE HOPE

That was a clever back door hint there! I'm trying to mod it to work on mine now! Thanks so much!

Thanks, been trying for 2 hours to get around the wireless setup lockout! VERY HELPFUL!!!

took the head apart 3 times and this actually worked. Thanks man!

Best video for fixing my intermittently used Office Pro 8600 without spending the criminal / price gouging £112 pounds on HP cartridges. Printer mechanics and head are like new so I did not want to throw the printer on the scrap heap. Not exactly a sustainable manufacturing policy from HP. I ordered 3rd party ink cartridges, I ended up getting 2 sets because the first set gave me the dreaded printer failure error - so did the second set. This procedure fixed the problem. I had tried the ink reset procedure - it did not work - after a few prints I got the printer failure error message again. 10 stars for this video. Note: This temporarily fixed the problem. - when you turn the printer off and turn it on the next time it reverts to the message "There is a problem with the printer or ink system.... etc etc." So my initial joy at fixing this problem has reverted back to frustration with the HP ink scam.

Wow, that was...AWESOME!! I would never have found the secret Reset button! Thank you so much.

@TeckDrivenTeck

4 жыл бұрын

I am glad I was able to help :)

Thank you so much for this Video being available. This fixed my Printer Error exactly on the First try as shown in Video. Probably saved me a huge amount of Money also. Many thanks again!!!

Thank you so much! You saved me going out and buying new ink and a new printer! Had to reset twice, and now it works like a charm.

Thank you so very much for making this video.. I followed the steps and now my printer works again!!!!!!. I had to do it twice like you said you might have to do that and i didn't give up and the second time it calibrated and printed out the same copy you received..

This helped me solve the issue and get my printer back online. I had an ink error. Thank you so much for taking your time to make this video to help others. Greatly appreciated.

thank you! I had 2 hp 8610's give me this warning within a week. When the first one errored, I figured the printer was just really old, finally failed, and time to upgrade a printer so i threw it out. then, 5 days later a second one errored the exact same way and I figured it had to be some kind of HP shenanigans. Im glad I found your video, the second printer is up and running again.

THANK YOU!!! I actually had to do it twice, but it WORKED!!! This video was great!

@TeckDrivenTeck

3 жыл бұрын

I am glad this video helped. Happy Holidays

This worked on my hp pro 8600 plus printer after having a depleted blue ink cartridge. I refilled it and it would not accept the newly refilled cartridge. But now it works. Thank you so much.

@coffeeattack

3 жыл бұрын

That's the one I'm working on.

O...my...gosh! I wasted so much money going to ups to print stuff off cause this dang printer always has a different error code whenever I need it! Thank you thank you for this video! At the beginning I was kinda leary cause you were starting like another video I watched that didn't help so I'm glad I stayed till the end! Much love and happy holidays to you and your family!

@TeckDrivenTeck

3 жыл бұрын

Thank you, i am glad i was able to help .Happy Holidays !

Wow, thank you so much! Very helpful video and very informative 👏🏻👏🏻

Thank you for helping. This worked exactly as you explained.

Thank you so much. You made resetting my printer so easy and it was fast. As a matter of fact, I was fixing it step by step along with your video and my printer was all set up before your video was finished, lol. PLUS it's better than before, because I got it brand new from someone who didn't want it anymore because they couldn't get the scanner to work and he didn't feel like taking the time to return it. Well, guess what? Now the scanner works too after trying your way. Now to try to figure out how to get my EPson Artisan 1430 a reset. Thanks a million!!!

@TeckDrivenTeck

3 жыл бұрын

I try to stay away from Epson, because of there animated self head cleaning that uses up ink. But I still recomend them for people that dont print alot. Becuse ots better to loose ink then have a cloged up head

@MIKE12334455

3 жыл бұрын

thxx also the problem on my printer empty cartridge

Dude!! Thank you so much! This worked perfectly. I wish I found this before I got ink all over my hands playing with the print head!

Thanks! You got my printer back up and running! Appreciate the content. 💯

@TeckDrivenTeck

2 жыл бұрын

Glad to help

Great video. I thought my printer was done. Troubleshooting is right on. I followed the instructions and it worked perfectly. Printer working like new again. Thanks so much.

Thank you so much for your video. I was able to fix my printer error stating that my yellow cartridge was defective and I needed to change it even after changing it. Once I semi factory reset it that error never popped up again. Thank you!! You save me some money

@frankrodriguez6424

3 жыл бұрын

Wendy Fleuridor why is it always the yellow.?.

Thank you so much!! You saved me getting a new printer, great clear instructions to reset 😊 very happy this worked. HP help was useless

Great advice sorted printer ink problem after two attempts thanks for the help

This worked ! OMGH! Had to do it twice, but it worked! Thank you so much!

@TeckDrivenTeck

3 жыл бұрын

I am glad I was able to help

Thank you for this detailed troubleshooting video. I followed the directions and the printer seemed to be responding as this video indicated. I was having no issues with my 6 year old HP Office Pro 8610 until I had to install a new ink cartridge. So after buying two HP replacement cartridges ( spent over $90) I wasn't able to resolve the dreaded "Printer Failure" error message. I tried several times with no luck. I've come to the realization that you're only going to get about 3-4 years out of a $100-$200 HP printer. Once the initial warranty period and HP tech support period runs out, forget about it and buy a new printer.

@2beachcombers376

4 ай бұрын

Worked 1st shot

Thank you so much, You are a genius. I tried it on my printer and i resolved my problem 😃👍

The hidden menu ... Great bro it's work.

thank you so much! after trying to fix this dang thing I wasted 2 hours of my life until I found this! tytytty!

You are a life saver! I did all the steps and still got the same error message, but then I heard you say that your ink was old and could’ve been dried up. So I checked all of my cartridges and found that one was dried up! I replaced it and my printer is working!

@arwenrosalie3031

2 жыл бұрын

I got this same printer at. Yard sale for free! The owner told me to steam the bottom of the cartridge to revive it.

used this program twice already. thanks!!

Worked for me after 2 resets. THANKS!

@TeckDrivenTeck

3 жыл бұрын

I am gald I was able to help:)

Brilliant. Really appreciated. Thanks!

THANK YOU! Finally fixed the error messages and am printing again! :)

@TeckDrivenTeck

3 жыл бұрын

I am glad Iwas able to help ;)

Thank you so much, i was able to use my printer again, great video.

Very helpful! Thanks so much!

If this doesn't work - then you have to go into the emergency menu as he does - but then clear all failure messages. Super simple. I just spent over two hours figuring that out haha.

@Na-yd5hf

2 жыл бұрын

Where is the emergency menu

@tammanaq

2 жыл бұрын

@@Na-yd5hf Sorry, I meant the support menu. Like he does in the video.

@Na-yd5hf

2 жыл бұрын

@@tammanaq ok np but where is the failure message

@tammanaq

2 жыл бұрын

in the support menu you will find a way to erase/clear all errors. I can't remember what it is called.

@QamomQ

2 жыл бұрын

Wish I could find where to clear messages.

This was superhelpful. Thank you.

Thank you very much, this video was super helpful.

This totally worked for me! Thank you!

Great Video! Thank you for your help on how to reset printer.

@TeckDrivenTeck

3 жыл бұрын

I am glad I was able to help :)

Thank you so much for doing this 🙂

The best video!! Thank you so much :)

THANK YOU SO MUCH! Subscribed!

Thanks so much. It cleared my problem right up!

Muchas gracias, me sirvió mucho el video 👍🏼

OMG!!! Its worked!!! Thank you so much!!!!!!!!!!

Very helpful! thanks so much! :)

thank you soo much this worked perfectly!

VERY HELPFUL Thank you

Thanks, We'll see if that will help my printing delays

I have the 8610, had the same error code. I made 4 attempts following this method, however, my issue was I had two ink cartridges that were empty, and for whatever reason, the printer was telling me it was a printer failure. The only reason I figured this out was because I was alternating which ink cartridges I pulled out with each attempt. Thank you for this video, if not for it, I would have never been able to figure this out!

@TeckDrivenTeck

3 жыл бұрын

I am glad I was able to help

@MIKE12334455

3 жыл бұрын

thx this was also the problem whit my printer thxxxx empte cardrig

Great it worked I appreciate the help

Awesome!!!! It solved the issue!!! THANK YOU

@TeckDrivenTeck

3 жыл бұрын

I am glad I was able to help :)

Thank you so much for this video!!! God Bless you!!😊

Thanks !! it works as you explained.

@TeckDrivenTeck

3 жыл бұрын

I am glad I was able to help

Proof That Primo Content Never Dies...Thanks

youre the king!

Worked great!! Thank you.

Thank you so much I tried what you said is it worth the very first time you are the best thank you

@paty55y

3 жыл бұрын

It worked thanks

Thank you! Also, empty non-HP cartridges can add to the trouble!

Thank you for your helpful video.

@TeckDrivenTeck

4 жыл бұрын

No problem, i home i was able to help. If it does not work first time try multiple times. This should work

Saved me, thanks bro!

THANK YOU!!! I am so glad I found this video!

Thank you so very much! After reading a few sites- following your hard reset tutorial fixed the problem! Genius you are! Ever grateful.

Thank you! Worked for my office jet pro 8600 plus.

it worked! thank you

very helpfull, thank you

This worked! thank you.

Thank you soo much!!

Thank you very much sir ❤️

Thanks so much!!!

So thankful. Cool. I have pro 8600

Thanks man!

Thank you very much!!!

THANK YOU!!!!!!!!!!!!!!!!!!

Thank you!

Thanks so much

thank you sorted my problem after hp support couldn't

Thank you...!!!

Perfect solution 🎉

Thanks!