Exact same machine as this - it's been leaking underneath for a few weeks now - had a good clean about 3 months ago maybe due to capsule blockage [always something :-D ] .. I've followed you step by step and the water, as I type is now pouring clear ... hopefully this will stop having to put kitchen roll under the machine / the daily clean up ... I've set a reminder to follow this video every third Sunday ... Thank you!!!

@richwhilecooper

Жыл бұрын

Glad I could help.

Cheers mate, worked like a charm.

Nicely done. You’ve pointed out some spots I’ve overlooked. I use a detail brush (looks kind of like a toothbrush) that came with my juicer. I’m addition to the usual bristles facing down it has a row of bristles facing straight out. I’m happy with this. I also grabbed a cheap baby bottle scrub brush that works nicely too.

@richwhilecooper

2 жыл бұрын

I regret making this vid as ever since I let it get so dirty it's not been working right on and off. I got a new one in a Nespresso sale and I'm planning a full teardowm of the old one to identify where the problems may lie and what is stopping it working so well as it had been.

@brucetouzel6484

Жыл бұрын

@@richwhilecooper Here is a full tear down video kzread.info/dash/bejne/a6mWprhsZcTZeNI.html

Great video 👍

Lifesaver! Thank you!

I have had 3 of these machines now, the first one was fine, has never had a problem and is still fine. I bought a second one for work which leaked out of the bottom from day one, so I sent it back under guarantee and got another. This machine was fine for a few months and then started leaking in the same way that the returned one did. Cleaning is important but the issue seems to be that the machine has some sort of problem between the pod and the outlet spout and coffee cannot flow properly so it backs up and runs down the back of the machine and onto the worktop, I keep a tray under the machine to contain the spill. This video, as good as it is, will not solve the problem as there is some form of blockage that no amount of cleaning will shift.

@richwhilecooper

10 ай бұрын

You are correct to point this out and thanks for posting. I think in comments somewhere I have said that the issue resurfaced on mine some months later and eventually I gave up and got a new one which so far (2 years I think);is trouble free. I think quality control is not great on some versions but generally, support in the UK is decent. I keep meaning to tear down the old one to try and find the root cause but I'm so lazy.

What you showed here was just an overflow, not a leak. You did not show where it was leaking as the coffee was brewing. With my machine, I can actually see some coffee dripping down from the top of the back panel as it was brewing if I remove the used pod receptacle, about 5ml for each cup. The leak is brownish, i.e. after hot water has passed through the pod. It leaks only after 30 secs or so, maybe the tube from the pod to the spout is partially blocked, and it takes 30 sec for it to back up to the top & comes out from there.

That first one lookes like a perfect Guinness

What I did: Find some pipe cleaners (natural) and push it up through the down spout (where coffee comes out of) - spin and clean - do this several times - as well as descale with white vinegar afterward. I found that sometimes what is happening is there is build-up - which creates back pressure and forces water/coffee to go through the run-off valves or out the top. This has worked for me multiple times.

@richwhilecooper

2 жыл бұрын

So true. The cleaner the machines the better. Mine leaks if I let it ger very diety. Hard water users have it worse.

@fuchsialady

2 жыл бұрын

Thanks. I was dumb & put in a pod the cat had chewed a bit. It leaked loose grounds all over in the capsule holder & coffee spout. I have pipe cleaners.

@turtlej72

2 жыл бұрын

@@fuchsialady lol lol

@richwhilecooper

2 жыл бұрын

I did this and there was a lots of debris and limescale. I am beginning to tjink limescale buildup could be a big player in causing such issues.

@thelovedheir

11 ай бұрын

This worked for me! This is where the most gunk came out. Thank you!

I'll be doing a follow up on this issue as I had a major problem with the coffee being watery and then leaking a lot. Cleaning a rinsing didn't work but... Turns out a series of descaling routines cleared out what must have been an internal blockage. I would imagine that if you have a machine in a hard water area descaling should be done bi monthly or more. Judging by how much limescale is in my kettle which is less than a year old, limescale buildup could cause a lot of issues. I'll be monitori g the sutuation but for now it's back to working like normal.

@glassapple21

2 жыл бұрын

I’m now onto my third vertuo machine as I had it under guarantee and they all developed the same problem, watery coffee. Nespresso sent me a new machine every time but the guarantee is up now and the same fault has re-occurred with the latest machine so ill have to buy a new one or try to fix it. Ive searched you tube every time to see if anyone has a similar problem, but this is the first time I’ve seen a comment from someone who has a similar problem. I’ll try the descaling but Ive tried this with previous machines and it made no difference after one descale. Maybe multiple tries may fix it. I love the coffee from Vertuo but the machines seem very prone to faults. Anyway thanks for taking the time to post videos like these, they are most useful

@jayrusty2012

2 жыл бұрын

Did you do that follow-up, bud? Same here, de-scaled and cleaned my machine and still watery coffee and leaking a lot ... Let me know if you figured something out ?! Thanks

@glassapple21

2 жыл бұрын

@@jayrusty2012 I did try it and unfortunately it didnt work. We ended up having to buy a new machine. We’ll see how this one goes but if it goes down the same path as the other vertuo ones we’ve had I think this will be the last one, and we’ll revert back to the original nespresso’s

@richwhilecooper

2 жыл бұрын

Mine failed again a few weeks later. I just got a free one with my next pod order. I plan to take it to bits to see what the problem is. In summer when I have more time.

If you use your Nespresso a lot like me …at least a couple times a day.. I will do the rinsing at least once a week with distilled water and descale at least one extra a month with a 50/50 mix of white vinegar/distilled water… if your using hard or soft water..it’s best to descale routinely… Also, remember to always dump the pod after each use…I found out that if you leave the pod overnight, it’ll have a tendency to stick in the cup. I’ll also take a napkin and wipe up the cup after each use…the grim will tend to build up.

@richwhilecooper

2 жыл бұрын

Good advice.

Thanks mine is leaking to 😢

Here is a helpful message from Nespresso: Thank you for contacting Nespresso. We’re disappointed to learn that your VertuoPlus machine is leaking during the brew cycle, and we apologize for any inconvenience. This may indicate that the brew unit and coffee outlet needs cleaning. There are upper and lower parts to this unit. To avoid maintenance issues with your machine, the brew unit must be cleaned regularly. Please allow us to provide you with these cleaning tips: Plug in your machine, and press the button to turn your machine on, and wait for the steady green light. Tap the lever upward to release any used capsule from the capsule chamber. With the head opened, wipe and clean off coffee grounds and residue you see in the upper unit. Wipe and clean off coffee grounds and residue you see in the bottom unit. After these areas have been cleaned, tap the lever downwards to close the head of your machine. With a toothpick, clean the coffee outlet, and the circular opening next to the coffee outlet. Next, to run the Clean Cycle, you may locate the Clean Cycle instructions in your user manual or you may view a video tutorial by clicking here. Test the machine using a capsule. For your convenience, we have provided the Clean Cycle steps below: Fill the water tank with water and attach properly to the machine. Make sure the machine is turned on and without a capsule, lock the top of the machine. Place a cup under the coffee spout. Start the Clean Cycle by pressing the button three times quickly. The machine will start to make noise. Please allow at least 2 minutes for water flow. The light on top will blink quickly as the machine is cleaning. Once the light becomes steady, that indicates the Clean Cycle has completed and you may test a capsule if you wish. If your machine begins to leak again, you may stop clean mode by pushing the button. The button will go back to a steady green light. If our suggestions do not resolve the issue, we will best be able to assist you further with your machine over the phone. We kindly ask for you to call our toll-free number, 877-964-6299, for the next steps through our Assistance Service Program, based on your warranty. For best maintenance for your VertuoPlus machine, we recommend to always eject the used capsules after every use, run the Clean Cycle once a week, and descale your machine every three months, or when your machine light indicator is red/yellow or red/green. All removable spare parts, including the water tank, should be washed by hand at least once a week. We trust you will find this information useful, Bruce. Thank you for being the best part of Nespresso. Best regards, Deveisha Nespresso North America Contact Us For immediate attention, please contact Nespresso via our toll-free number 800.562.1465. We are available 24 hours a day, 7 days a week. Our Coffee Specialists will be happy to assist you. Alternatively, you may always reach out to us via email for a response within 24 hours.

@richwhilecooper

Жыл бұрын

'Helpful' for sure. I may get in my old one with a pressure washer and see what happens.

@chocofun10

Жыл бұрын

Thank you!!

Do u have a solution for the water reservoir leaking?

@richwhilecooper

2 жыл бұрын

It may be something stoluck in the valve at the bottom. Push it in with your glfinger and let some water run through. Check it's seated properly on the machine. Most likely causes.

Thanks mine is leaking.

We bought a vertuo next machine the other day. Three days of amazing coffee and then day four it wouldn’t function and then when it did water came out from under the machine. We returned it and exchanged for a Vertuo Plus. We will see if same issue. Hope not.

@richwhilecooper

Жыл бұрын

Hopefully. I had my first machine for three years. My second one is a year old. No issues so far.

@EricFDrums

Жыл бұрын

@@richwhilecooper glad I got it at Costco where when things go bad they will take a return even years later. Even with no box etc.

Hello. Did the leakage stop after the cleanup?

@richwhilecooper

Жыл бұрын

It did for a month or so, then it started leaking again. In the end I ordered a few extra capsules and got a free one sent which I've had for some time. I keep meaning to do a tear-down of the old one to pinpoint the underlying issue but I never got round to it. In short, try a deep clean or two if out of warranty. It may bring your machine back to life.

@josephkingston2526

Жыл бұрын

@@richwhilecooper Thanks!

My Nespresso has just started leaking out the back. About a week ago I did the cleaning cycle, prior to it leaking. I haven't tried cleaning it with a brush yet.

@richwhilecooper

2 жыл бұрын

I would suggest a vigorous scrub with an old toothbrush and run several cleaning cycles. There is another vid I saw of a lady who was bending the metal rails where the pods slide into the pod bin who reckons that helped her but I can't verify that. I know mine leaks if it's really mucky and I have neglected cleaning it thoroughly (e.g. cleaning cycle once no scrubbing). Let me know how you get on?

@Resist4

2 жыл бұрын

@@richwhilecooper today I ran 3 cleaning cycles and used a toothbrush to scrub the inside and it still Leake coffee out of the back. I've contacted Nespresso and am waiting for a call back. My coffee maker is 6 months outside of the warranty, so I hope they will still replace it. I'm a bit upset because we pay a premium for their coffee and their machines shouldn't leak. I never had a Keurig leak before.

@richwhilecooper

2 жыл бұрын

It is unfortunate and there is an issue it seems with some machines. Sorry I could not be more helpful.

@Resist4

2 жыл бұрын

@@richwhilecooper It only leaks when there is a coffee pod in it, didn't leak with the cleaning process. So the seal might be not be pressed on the pod enough.

@richwhilecooper

2 жыл бұрын

Yes I saw someone retentioning the wires that hold the pod down on a video.

😂 I love coffee and won't stop drinking, but if it does this to the machine what's it doing to our guts 😂

@richwhilecooper

Жыл бұрын

I don't think humans get limescale buildup because our acidic digestive system breaks it down. I guess we get stained teeth though. And productivity...

@quackadoodle4242

Жыл бұрын

​@Rich While-Cooper I was joking about the coffee sludge not the calcium, but yes that's probably true, I'd imagine the acid prevents this in our guts.

@richwhilecooper

Жыл бұрын

Yes I sometimes get confused as I can't remember what the video is about. Judging by my 'regularity' induced by coffee, though, I think there is little to no 'sludge' build up in my system lol.

Mine leaks even on descale - therefore it can’t be the pods. It’s literally 3 days old and leaking all over the countertop

@richwhilecooper

Жыл бұрын

Send it back. No way it should be leaking as new. Shocking that their QC is so poor!!

For some reason my coffee struggles to come out of the machine and it sounds like it’s struggling to spin the capsules

@richwhilecooper

2 жыл бұрын

How long have you had it? I ask because I think limescale buildup can cause issues too. This machine started getting noisy and occassionally no working properly so I have replaced it (very cheap deal from Nespresso) and was immidiately struck but how quiet the new one was compared to my 3 year old one. I let the old one get very dirty for this video and ever since it started acting up. Kind of wish I'd stuck to my cleaning regime now.

@rocco245

2 жыл бұрын

@@richwhilecooper mine is two years old but I would descale it like every three months but I guess that didn’t help

@richwhilecooper

2 жыл бұрын

Technically my machine is in warranty but I will tear it down and make a video about what I find.

@rocco245

2 жыл бұрын

@@richwhilecooper thanks can’t wait to see it

I have this machine in my guest room and it's just barely out of the two year warranty. It's clean, that's not the problem. Nespresso basically said pay for the repair or throw it out. So it's going into the garbage bin. Of course I'll never buy this defective model again.

@richwhilecooper

4 ай бұрын

Sorry to hear. Mine eventually died after 3 years, but I got a free one with a coffee order. It's still going. I have heard Nespresso customer service isn't good. There business is coffee not machines and they literally do not care especially older machines. Nothing these days is user servicable. I still think it's a good product but I feel bad some people bought machines based on my video which then went south.

Mine started leaking again after doing this, I found a comment on cleaning the rubber seal, so far no leaking after making 5 cups...but if you don't mind, I can't copy the comment but will post the video that I found the comment in, just scroll down to comment where it's says "I fixed it". kzread.info/dash/bejne/f4mJmqOFgainkpM.html

@richwhilecooper

2 жыл бұрын

I saw it. I was going to try this but cpuld not get the seal off. I will try again when I have time.. thanks.

@mommadukes7010

2 жыл бұрын

@@richwhilecooper no, you can't take it off...just squeeze a butter knife to separate the seal on the outer edge, scrape the knife as you turn the seal, ...I separated it and scrubbed with a tooth brush

@mommadukes7010

2 жыл бұрын

@@richwhilecooper another cup and still no leak...keeping my fingers crossed it stays that way

@mommadukes7010

2 жыл бұрын

@@richwhilecooper would be a big help for others if your able to make a video on this fix🥰

This was useless

@richwhilecooper

Жыл бұрын

To be honest, it worked for me for about four weeks then it started again and became unusable after another weeks. I just ordered some coffee and got free new one. It's worked for some people. Sorry it didn't for you. I keep meaning to rip the old one apart to see the problem which I suspect is limescale buildup.

This video is a waste of time.... absolutely none of that would cause the leaking

@richwhilecooper

2 жыл бұрын

Mine leaked when it was dirty. I can only report on what I found with my own experience. I'm sorry if it didn't fix yours. If you have some deeper insights, you could share them with the community. Some months after this was made mine developed a problem that cleaning could not solve. Not a leak, but watery coffee, initially intermittently but then all the time. I'll be tearing down that machine ( although technically I could get a warranty repair) to try and identify the cause but I suspect 2 things, 1 a perished seal(s) and 2, limescale buildup. My new machine (same model just red) is noticably quieter and I think the old one was on the way out for a few weeks. But I only had problems after I had let it get very dirty for this video. Unrelated maybe. Could be these things have lifespan and at nearly 3, mine had reached it. Replacing it cost me under £50 so I'm not that sore, but after recommending the machine I feel I should be honest about what happened to mine and what the problem turns out to be (assuming I can figure it out).

@mommadukes7010

2 жыл бұрын

@@richwhilecooper well, I'm sorry I shouldn't have said what I said, cleaning the hole where water goes in the pods, and cleaning the hole where coffee comes out helped alot. I just used a toothpick and scraped around, got some grinds. I need one of those hose cleaners or whatever they are called and clean deeper into those holes. Also, my pods are also getting stuck...I have to push it towards the back. After I squeezed the prongs that hold the pod from above ..I don't have the leak anymore, so your video did give me some good ideas...just I was to quick to comment.

@richwhilecooper

2 жыл бұрын

No worries glad it helped!