Don’t replace your machine next time. The fix is when you arrive at your machine in the morning, the handle should be up ready to insert a capsule. Don’t place a capsule inside the holder yet. First carefully touch the underside of your lid where all the spikes are and gently but firmly twist the spikes just enough to dislodge them from their stuck position. That’s it. The spikes just get stuck. As long as the spikes can rotate freely, you shouldn’t have an issue with the machine. Also, make sure you never hold the brew button unless you know you are teaching your machine how much to brew from that capsule size. You may want to keep an old capsule, remove the lid, and clean it. You can run this blank capsule after a brew to clean your brew head between cups or at least between flavors. I would do this as much as possible even after every cup to make sure the system stays crystal clean for your next cup. Yes, it will waste water. Save it for your acid loving plants please.

@VittorTech

2 жыл бұрын

Pinning this comment so people can try out this solution. Thanks for watching!

@tomtran2084

2 жыл бұрын

Ok

@swamivandermerwe

2 жыл бұрын

All that extra work on a more expensive machine....it negates the rason fir buying these overly expensive aluminium leaching pods...then you might as well buy a manual espresso machine or a bean to cup ...you get cheaper,fresher , freshly ground bean coffee with. Pods are old and stale and 10x more expensive. I have one of each pod machine...they all turned out tastleless, small,expensive after a year of trying thes pods out, had a dolcegusto,nespresso, espresto(k fee) etc....pod prices got very expensive eventually. I invested in the cheapest philips bean to cup and the 1kg beans that I buy are way cheaper, I now enjoy freshly ground, great tasting coffee...I can choose any brand I like of beans tooo...YAY

@7Hannah7Rose7

2 жыл бұрын

Nope sorry but it just kept blinking at me and never worked the pins never got stuck it was an electrical malfunction I ran through all the options to retest and still gave me the blue light which isn’t even in the instruction manual so thanks for the info but it wasn’t the case for me. My new Virtuo Plus Deluxe works great no problems… but they need to figure out the virtuo next machine I bought the karafe and everything for it I was bummed but I’m happy with my new machine

@borispaunovski6939

Жыл бұрын

Mine is definitely going back as the problem is intermittent. worked fine for 11 months (around two coffees a day. I also have an Inissia for espresso shots. That one never failed in 10 years of heavy usage) but first started to "process" one in two capsules and now none. did so many "water clean"s that, water what comes from it is crystal clear. None of the mumbo jumbo worked. It feels like the machine is not recognizing the capsules. I would get the same blink if I try to brew and there is no capsule in the machine (spins stops/ flashes brown and returns to steady white) Vertuo Next tries to do too much on such cheap plastic machinery :( once you take the fun out of making coffee no crema will make you happy. thanks for reading... I actually wanted to smash the machine to bits with a hammer and post it on youtube! I got it literally for free as in Europe they have a promotion where the value of the machine is refunded in capsules. I might just go get another one as I really like the coffee. The machine is still under warranty but I would destroy it for $50 if anyone wants to see the insides of it online? Maybe that will make Nespresso take a serious notice huh?

We bought a round head two years ago and not one problem with it. It's excellent. I bought a Vertuo Next for my office, as it's a bit smaller and sleeker. It has all of the same trouble you mentioned. I haven't gotten one cup of coffee from it. I began searching videos to see if I was doing something wrong and I came across this. So, I guess I'll be trading this is for another round head.

Thanks for this information. I've been wanting to buy a nespresso for a little while. I'm doing my research now and glad to come across this video. I was so confused with all the options available, but you cleared that up as well. Thank you for the information.

Great video and great choice. I have had vertuo (round head) for over 8 years now and still going strong. Never had any issues, thankfully! I love mine!

I bought my Virtuo Next from a liquidation outlet store and it has worked great for the past 4 months. I got an error light where it wouldn't brew the other day so I unplugged it, waited 30 seconds and the plugged it back in and it has been working ever since. I figured since it is computer related, it has to reboot sometimes.

This video is spot on. I bought the Vertuo Next in November and it got the double flashing orange light of death last month. Support walked me through 20+ min of cleaning, descaled it, and a week later the issue came back. Talked to them today and they offered to replace it with the Roundhead at no cost.

@nonpondo_

Жыл бұрын

I have to respect Nespresso for bringing back the red ring of death

@AuRowe

9 ай бұрын

@@nonpondo_😂😂😂

Great vid, thanks! I purchased the Vertuo Next and had the same issue you encountered after about 2 months of using it almost daily. Support was great and quickly sent me another Vertuo Next which I've had working without issues for over a year now, with an average of 1-2 uses per day.

My vertuo ROUND HEAD machine is awesome! I have used it twice a day for three years. I own the Vertuo ROUND HEAD built by Breville. The Nespresso rep in the store said this one was the only one to buy. Clean it often and you'll love it!

Love the Nespresso coffees and the overall look of the machines. I am on my third Nespresso machine. First one was a Vertuo that did pretty good and then started leaking. Bought a Vertuo Next and used it till it started sounding like I was standing at the end of a runway next to an F-15 on full afterburner. Performance continued to diminish, not brewing full cup, blinking lights etc., got a second Vertuo Next from a relative that had only used it briefly and didn't want it. So basically a new machine. I'm a regular coffee drinker, 2-3 cups per day, and brew more if guests are involved. After a couple of weeks, same issues involving noise, not brewing full cup, blinking lights, numerous wasted pods despite running de-scaling and cleaning cycles. Glad I saw this video. I will probably try a round head machine based on your recommendation. If nothing else this prevented me from buying another Vertuo Next. If the Round Head doesn't fix it, I am probably done with Nespresso.

@kjaxky

Жыл бұрын

I've had round head for nearly a decade , I simply wait on sale in dec or with coffee credits , then sell my working round head machine on Craig's after cleaning decaying making sure it works. Win win , but I stick to round head chrome version . I've not had any issues. The sellnisba win win for example if I buy with good credits sale 100-150 credits and machine is 200, or less , then insell for around 60obo (cleaning kit) that way I'm not out anything, someone gets a good machine for cheap and I get a recently built unit. Many people do a similar thing with Drills that are on sale with multiple batteries.

I bought my vertuo next second hand. I cleaned it, descaled it and it has never made a coffee! I thought I was using the wrong capsules. How disappointing! I may have to contact nespresso and go through what you have gone through! Thank you for making these videos!

I am having the same issue as you have stated. The machine after resetting it numerous times in less than a month the machine would act like it was going to brew but would not pull any water made a lot of noise then the the brown light. After watching your video I am now going to buy a round head coffee maker. I was given all these coffee pods and need a machine that works. Thank you again letting me know that this is a hopeless machine.

Thanks for the great video to warn people away from a sub par product. I’ve had a very similar experience with the Vertuo Next. My second machine in just over a year has just stopped working, giving the orange blinking light, and won’t brew. I’ve been through every troubleshooting solution multiple times on both machines with no luck.

@jkalil

Жыл бұрын

Exact same thing happened to me.

@SCDutch

Жыл бұрын

On my second Next machine, descaling didn’t solve the problem. Hate that I’ve invested so much in Pour Over sized capsules as I really like a larger cup in the morning, but having a subpar machine that needs to be replaced frequently is saving me nothing.

I've had mine for 2 years and it works fine. The problem you mentioned is fixed easily by cleaning the machine. It takes about 5 min a thing I do ones a year. Additional to the descaling ones a year

After 2 years with the Vertuo Next, I got the dreaded double blinking orange light. I talked to customer support (which I must say was very polite and helpful) and after doing some troubleshooting, the verdict was a free replacement. The issue with the Virtuo Next is the bar code reader can get damaged, which renders the machine useless, because it can no longer recognize the pods. Definitely a design flaw. I'll see how my replacement does, and if it croaks, I'll just do the free upgrade to the better machine.

Yes, I’ve had similar problems with Vertuo Next., and I’m happy to have see your video. I’m on my 2nd replacement (3rd machine) and now it “doesn’t recognize the capsule”…( this shortly after I spent over $100 restocking my supply). I’ll be calling them tomorrow. I’m certainly tempted just to rely on my CHEMEX pour-over pot, but for one person in a household drinking coffee, the Nespresso would be a convenience if it worked…….

I got a Vertuo Next to save money from Starbucks and so far I did not get disappointed. The coffee tastes much better than my old Keurig and just looks better with the crema on top. The machine reviews worried me at first but hey I thought if the machine lasts few months I made the money back compared to Starbucks, lol. Nearly a year later the experience is still spot on and I mostly used reusable pods, no real issues so far. All in all it was worth it but refilling the reusable pods is a nightmare compared to Keurig.

@jacobvandynhoven7501

Жыл бұрын

What reusable pods do you use?

@landshut181

Жыл бұрын

That's not crema

@vickieking1934

Жыл бұрын

I luv my Nespresso ❤❤ Never Had AProblem😊

Just seeing this as I am thinking of purchasing a coffee machine for myself. I have been wanting one for so long, but held back as I didn’t want to purchase without doing some research first and your review was amazing! I’ve seen a lot of TikTok’s of people returning the first coffee machine you had and I’m so grateful I didn’t purchase it at the time it was trending, but I will definitely be purchasing the vertuo round head!

Thanks for the video. in June of 2021 I purchased the Next machine. Now, 1 full year later double orange light repeated over 4 days. My headaches starting to kick in. LOL. I probably drink more coffee than the average person, so I am sad that its now being replaced by the roundhead. I've grown attached to this next machine like it is my first born. Overall my experience with the machine was great, it did everything we wanted it to do along with multiple different sized coffee pods and fun seasonal releases. (Cheaper than Starbucks) I continue to be a Nespresso fan. The support team was very helpful in fixing issues several times over the course of the year starting at 8 months but my machine finally time for the graveyard just as the warranty expired. I kept my machine clean and descaled on a weekly clean /monthly descale basis. I hope this roundhead lasts longer than 1 year and I am excited to try it out.

I have the Vertuo Next and it works GREAT, no issues.

YES! Same problems. Thank you for patiently describing your issues. I've talked with customer service several times and they are ill prepared to help. I don't get it - because my friend has the same machine - purchased a few years ago- and never had this problem. Now I see this machine on ebay for very low costs. I love the taste of the coffee when it works. But to keep replacing the actual machine doesn't make sense either. Thank you once again for providing this vid.

Thanks for the support. I have had the exact same experience with my Nespresso Vertuo. Its infuriating when you consider Nespresso is such a respected brand. and they already know the appliance has defects wow!

I have the exact same problems with a 3 month old machine. After a day of trying to get it to brew, I gave up. Unplugged it and was going to box it up this morning, welllo and behold, I plugged it in and gave it one last try, it worked!. Well let's see how long this lasts. Great information on your video.

@VittorTech

Жыл бұрын

Thanks for watching!

I was just on the phone with Nespresso for an hour and a half trying to troubleshoot my Vertuo Next. It was doing the exact same thing as yours, it stopped brewing. I've had the machine for 1 1/2 yrs, past the 1 year warranty. Nespresso support offered to extend my warranty at no charge and upgrade me to the round head. They also said that there are known problems with the next and the round head is a superior machine. I pick it up at a boutique store tomorrow. Hopefully it's as good as they say it is!

I bought the vertuo next on november 17th 2021… it broke down on november 11th 2022… 5 days before the warranty expired… they wanted to send me back another vertuo next but I ask to exchange for a round head… really glad they accepted!!!

I’ve had this same issue with mine. I had the exact same make and color as your original one. It worked great for a couple of weeks (with daily use), then it starts chugging and spitting the coffee being brewed. I haven’t reached out to Nespresso yet; but I will. Thanks for this video. I thought it was me doing something wrong!

You are right on! I’ve had the Vertuo Next machine only a month with same issues. Delicious tasting until the dreaded orange light started appearing. I’ll start by descaling again and see if that works.

I was thinking of upgrading to a vertuo machine, but having read reviews on here and other sites I'm going to stick with my trusted Essenza Mini and the original pods! Thank you to everyone for making this decision so easy for me.

@borispaunovski6939

Жыл бұрын

don't get me wrong Linda but the actual coffee from the Vertuo line is superior. I used to have a Stormio (big cup) from the Vertuo in the morning and Fortisio Lungo from my Inissia later on. There is also a wonderful Fortado from the Vertuo range. Try them at your local Nespresso if the testing station is open. But the actual Vertuo Next machine is nothing but frustrating. As if someone has time to send machines backwards and forwards all the time... that is pointless

@kjaxky

Жыл бұрын

I can confirm that the round head chrome has zero issues (it's the longest running vertuo design) buy on sale and try it,

@kjaxky

Жыл бұрын

@@borispaunovski6939 yes those are both very good although I don't truly understand the nesspresso pod charts with intensity etc , maybe a nesspresso cafe visit is in order

@mecafina

7 ай бұрын

Don't buy this one... after a year my machine starts to not recognize the capsules, and then they lunch an update of the software... worst,,, the machine make all the process... Clean/Decal but when it comes to brew coffee, run run run and starts blinking red then white again and in the app the message is clear " capsule don't recognized" over and over again. After a video call with the technical department of Nespresso they realize the machine is inoperable to brew cause don't recognize the caps. Well they want to give me 30% off in a new one... This is a common issue this brand and model have... You just have to see all over the internet, but they identified the problem... Know they have to recall all the machines but instead they give you a opportunity to buy a new peace of junk with 30% off, it's amazing this brand... Don't buy...

I bought my first Vertuo Next on March 15. It stopped working one month later (wouldn't power on at all). My second machine only lasted a week before it started leaking at the head. Just picked up my third machine 2 days ago. This morning it started flashing orange and was leaking water into the capsule holder. It finally made my espresso, but it was making some awful sounds while it was working. This is the Breville version. I'm going to exchange it for the the Delonghi, hopefully this is a better machine.

I recently purchased mine from Amazon and so far no problems or plastic taste as of yet.. I was fully aware of all these problems looking at reviews but I’m hoping my machine may be one of the few that work? Lol I only brew one cup a day and have yet to do a full cleaning besides the first one I did when plugging the machine in for the first time. I will update this comment in two weeks. Super insightful video though! GL everyone who bought or had plans to buy this machine. I also don’t have the breville version, I have the delonghi.

The best and most comprehensive rating and warning on KZread!! Thank you so much for saving my time and money. What do you think of the Vertuo pop ? I hope it will be a new machine without any issues.

No issues with my Nespresso Vertuo Next machine. Absolutely love it!! Mine is a Delonghi manufacture maybe that has something to do with it.

Great Video Vittor, I bought my Nespresso "Vertuo Next" 6 month ago, I have the exact same problems that everyone else had. We should consider filling a report with BBB (Better Business Bureau) against Nespresso that we all sign, it might help new buyers avoid wasting money on this product.

@VittorTech

Жыл бұрын

Thanks for watching! I'm still hoping that Nespresso hears this and focusses on better quality. I love the coffee (when it works).

Had the deluxe flat head for a year or two, and after the first week it started making an ungodly racket everytime it brewed. The coffee it made was ok, but got progressively worse till it finally died. We bought a VertuoPlus machine as a replacement and we finally remembered how good Nespresso coffee was supposed to taste. Been using it 5-6 times a day for the last 6 months and it still makes amazing coffee quietly.

Vertuo Plus owner here - Nespresso build. It ran for about 5 years before the brew head began to leak. Made nicely whipped coffee. Not sure if I will replace or repair.

So appreciate your video!! From the beginning I had trouble with my Vertuo next. It’s too hard to lock and a bit with unlocking. It’s quite a struggle for me. The dreaded red blinking light reminds me the ole internet band connection. Keurig was so simple. I may just pull it back out. **I was going to buy a new one but you saved me. I thought about calling the manufacturer, but what a hassle. I’ll try the one you have had good luck with since I too love espresso.

Wow, just stumbled on your video. I’m in the process of returning my newly purchased Breville Nepresso Creatista Plus for lukewarm, weak coffee and replace with one of the above. Your painful experience and awesome video is very helpful and will save me a lot of time.

I bought the Brevelle Vertuo almost a year ago. The same model you ended up liking shown at the end of your video..(I need to break the Starbucks habit too!) I've not had one issue. There are a few things to think about though, in order to prevent some of the issues that popped up from the other models you showed, and to preserve the life of your unit.. 1) never slide the machine around. Its heavy and will likely result in leakage at some point. Clean you machine at your discretion using just the hot water process. Make sure to descale as recommended by the mfg. About 6 months in my case. It's based on how many cups of coffee you make monthly. Never run vinegar through the system. Use the Nespresso descaling solution. Its cheap.

I have had the exact same experience and now I’m awaiting the same replacement as you!! Hope this machine is good and lasts for years like it’s reviews say.

We went with the Next. So far, so good. It’s been several months now. There was one issue however, it was showing a red light, not sure what it was but customer support walked me through the fix. Customer support was pretty awesome by the way. Anyhow, it works. It’s convenient, and fast. It brews a good enough cup of espresso. With the frothing device, you can make a passable latte. Of course it’s no replacement for a real espresso machine, but it’s faster and won’t break your bank.

I got my Vertuo deluxe from Costco in 2021 and so far my experience has been amazing. I use to spend 300$ a month in Starbucks. Now I only pay 80$ per month for coffee. Can’t be more happy with my Nespresso machine ❤. Your video shows only negative for some reason, I am very confused but Big coffee brands might be happy from this video😅

That was a great video. Thank you, I'm at stage two now. Sent back vertuo Next for exactly the same reason, and waiting to receive vertuo premium as promised by the customer support team. In fact, I wasted 3 sleeves in trials of clean, descale, reset, factory settings. Finally, I will cut it short, When I receive my replacement, I will put it on the marketplace, and I will never buy any more nespresso machines or capsules. I will get a professional one. These machines from nespresso are all crap.

I have been using the same machine since march 2018. I have the Vertuo plus.They don't have it anymore. It was made by Delonghi. Great machine, touching wood, zero issues so far since 2018

I've gone through 2 next premiums now, I actually can go pick my new round head up at ups now. first one completely just wouldn't turn on anymore, second is leaking water, let hope the round head is better! I didn't have issues with Nespresso support though, I actually called and said I don't want to deal with another next I just want to switch to the round head, without hesitation customer support said sure. me and my boyfriend were surprised at how fast and little effort it took. clearly the next needs a revision. my mom and sister both have next machines that work and have been working for 2 years so it must be something within the last little bit.

I bought the round head Nespresso as you recommended! Thanks for sharing we are Very happy with our purchase! Much appreciated ❤

I've had the Next machine for 3 months. It has worked great, I had no problems at all, until I did the first descaling. After that it just stopped working. The button didn't respond at all, to anything. I called support and they tried to help me by trying a lot of different things, still no response from the machine. In the end they ended up sending me a replacement, they offered me the VertuoPlus instead. They said since it has less problems, they'd rather send me that one, with no extra pay.

Same issue here, my Nespresso Vertuo Next just died after a happy 4 months of life... First it stopped brewing double espressos, then the espresso and as of this morning all coffee pods. The amount of pods we lost until figuring it out is outrageous... Thank you for the video. The replacement Vertuo next is on its way but now I don't have high hopes...

@borispaunovski6939

Жыл бұрын

ask for replacement pods! $1 each and it is not your fault. I have a plastic back full of them. they must replace them

@mecafina

7 ай бұрын

Don't buy this one... after a year my machine starts to not recognize the capsules, and then they lunch an update of the software... worst,,, the machine make all the process... Clean/Decal but when it comes to brew coffee, run run run and starts blinking red then white again and in the app the message is clear " capsule don't recognized" over and over again. After a video call with the technical department of Nespresso they realize the machine is inoperable to brew cause don't recognize the caps. Well they want to give me 30% off in a new one... This is a common issue this brand and model have... You just have to see all over the internet, but they identified the problem... Know they have to recall all the machines but instead they give you a opportunity to buy a new peace of junk with 30% off, it's amazing this brand... Don't buy...

Thank you ! You were a great help! Appreciate your review and true honesty ☺️

I've had the vertuo plus almost 3 years. Love it... even with my own grocund offee in the capsule. 2 descaling cycles in that time and even when it says it needs descaling, it still works. Seems to me, older is better

@VittorTech

Жыл бұрын

Agreed. I hear incredible things about older models.

Thank you soo much for this video! Extremely helpful when I just called customer service and needed to choose a replacement machine. Phew! Good thing I watched this first!

My Vertu Next simply stopped working this week. Does not power ON, no lights, nothing. It brew coffee almost everyday without a problem and one morning it was dead, no orange or red light came on. It just, died. I had the machine for only 9 months. So frustrating! My boyfriend contacted customer support and they asked him which machine he would like as a replacement (except the one that’s 1,000$ LOL) so we’ll receive a Vertu Flat Head soon. I hope it won’t brew plastic coffees! Thanks for your video.

so the one that works is the ones they have at encore? i love my keurig k-express single serve

We’ve had the Nespresso DeLonghi machine for original pods for about 9 months and absolutely love it. It actually makes real espresso with 19 bars of pressure unlike the Vertuo line. A friend gifted me a Vertuo machine for my b-day this month and both my wife and I agree that the original line tastes quite a bit better. The only slight issue is that we have really hard water in Oklahoma and so instead of descaling every 6 months, we need to do it every 3-4 weeks, otherwise the taste of the espresso goes down hill fast.

@knightone57

Жыл бұрын

Get a brita,it will make the coffee taste a lot better.

@thefadebeta580

Жыл бұрын

Use bottled water.

@ComonSava

Жыл бұрын

Look into Aqua Sauna. It's a whole house water filtration system and it's amazing! Everyone that visits tells me how good my water is in the showers and drinking. They go on sale all the time

@Puglover130

Жыл бұрын

I have hard water so just use demineralized water. When everyone started mining how their keurig broke after a year, mine gets used 4-6x daily and I’ve had it for almost a decade. Still works perfectly.

@Kluneberg

11 ай бұрын

@@Puglover130 You really shouldn't drink demineralized water(God forbid deionized). Water is supposed to have some mineral content. Having the water being demineralized makes it more reacting, when drank it will strip your body out of minerals and over time you'll develop mineral deficiency. Google it for more info. Just use a brita or bottled water.

Thank goodness I got a virtuo I believe three+ years ago before the next machine. It has been amazing. I also got a breville (older version) off a neighbor as a back up which does not brew as hot but the flavor was just fine. I’ve seen many issues with the next machine and pray I have a decent option when needed.

omg thank you so much for this, as i spent yet another sunday fighting with my machine, going out to starbucks to buy again, fight is on with customer service tomorrow night after work, wish me luck!!

Love this honest & detailed review. ❤️

My second Next machine is sitting in its box as my upgraded replacement of the round head arrives tomorrow. Same issues as yours. I hope the regular Vertuo behaves.

The Vertuo Next from my office went down, pretty sure our Office Manager saw this video because it was replaced with a Delonghi Vertuo Plus! I thought it was a downgrade but after seeing this video I’m glad they decided on a more reliable device. I’ve heard that the blue LED you can see is not actually a programmed color, it’s caused by moisture getting into the motherboard of the device and affecting the LED’s. Very problematic machine!

We have Virtuo+ unit stopped working. Found a pod that didn’t eject properly and had lodged itself in the head. The support line helped me with some tests and once cleared and reset. Back to normal. So enjoying the coffee

“Agreed” with everything stated in this video! I usually don’t post reviews but details is in video is almost everything I went through with my Nespresso Next machine. On my second Nespresso Next- was about to purchase the Nespresso Deluxe but after watching this video I plan to get the Vertuo Breville round head. I know folks that have this model have had theirs for quite sometime. It’s also one of the priciest models from the line so I guess it’s most likely to be better quality (?) Well, it’s worth the shot ‘cos I’m not going back to purchasing coffeeshop coffee or other machines out there that produce ungodly tasting coffee.

I purchased a Next. I did have some issues with it and customer service replaced it with the Plus. I haven’t had any problems with this machine. The Next was more attractive but the Plus is a superior machine. I am happy.

Same here. My first Vertuo Next machine stopped working. Replacement machine #2, one year later is also not working. Now I’m where you were at. CS says it needs a cleaning cycle (I had just descaled a few days before). She walks me through cleaning. And then the machine works after trashing two capsules. Two days later stops working again. I do the clean cycle again.Then it works. Another couple days later it stops working. Clean it again. Then it works. Ugh!!!!!! It sucks to not get that liquid gold when you want it first thing in the morning. Calling CS again and will request the Vertuo round. Thanks for your help and sorry for your troubles.

I just got the Vertuo next as Christmas present and although the Colombia coffee tastes really good I am having problems with the start button as you mentioned on your video, sometimes it works like it should and same amount of times it takes a few pushes of the button to start brewing. Also its pretty loud and you need to push hard on the lid to lock it in place. Good video , thanks.

Same as you. Bought 2 vertuo next machines from J Lewis as on sale, both have stopped working after a week. Got one of them replaced last week, will phone tomorrow for the second machine. Do not advise buying this Next machine. We had the roundhead machinr which lasted 3 years without a problem but now that's died, just out of warranty!

My Vertuo Next worked flawlessly for 23 months, but now having many of the issues others do (starts up - blinks orange - stops). The coffee is so good however, doing research on which one to replace it with... Thanks for this helpful video..

Yes. Had exact issues along with overflow of coffee in the pod catcher. Cleaned it numerous times, and right after cleaning 1/2 my coffee ended up in the catch basin. Takes constant cleaning and maintenance. Have to use an eye dropper to blow out the little ports. Total waste of money. Daughter-in-law had the good one l. Didn’t feel I needed anything that fancy so got the one you showed with all the issues. Now I keep a towel under it because if it isn’t leaking water it’s leaking coffee. Not going to dish out an additional $300 just to get some froth on my morning Java. I’ll brew it on a percolator. Tastes better anyway and not near the hassle!

In Australia we don't have the Round Head model. We have the Vertuo Plus which has a dome shaped head. So I'm wondering if that's the equivalent machine. I'm not sure I could afford the next price-point after the Vertuo because I think it's a big jump and I'm not a huge coffee drinker to really justify paying a huge sum for a coffee machine yet I want to be able to make a decent cup and serve one to guests.

I have the virtuo next. Got the red light on day two. I readjusted the water tank and it’s been working since. Hopefully i continue to be problem free. I think downloading the app and keeping up with firmware updates is key. I also enjoy the more aerated coffee.

Those lights behind you look amazing. Great video

In my comment yesterday I said I was going to call Nespresso today about my 2nd replacement i.e. 3rd Vertuo Next. I decided to try a little more to fix it so I rinsed it through two more times (in addition to the previous two) and it finally recognizes the capsule. I guess I’ll keep it now that it’s working.

Wow! Thank you for making this video. It truly helps me make a confident decision about my next purchase. I currently have an espresso Essenza and have been wanting to purchase another machine. Again, thank you for making this video. Take care and be well.

I have a next, rose gold fixtures, bought from Nespresso (doesn’t say breville or delonghi) And so far no problems. I’ve had it about 1 1/2 years. I think the rose gold was the upgraded model you were referring to in the video. I’m curious about the round head model. It may be too large for my space tho.

When I went for a vacation this summer, there was a Nespresso coffee machine. I enjoyed nice aroma of coffee every morning and eagerly wanted to buy one. I noticed that the Vertuo nexts are huge on sale now but read all negative reviews. The machine that was at the resort was the round head nespresso. I will definitely get that.

Same exact thing happened to me. I used mine for about two months and it did all the same things. Replaced machine with refurbished machine because mine was “out of warranty” even though it was only used a bit because it was for my extra kitchen. Refurbished one doesn’t work and is super loud when it try’s to run. Maybe put 10 pods through it. Thanks for the video.

omG this video is what I have been looking for! The only question I have is, is the Verto Original as loud as Verto next or quieter?

Thanks for the vidéo ... I was about to buy a Next machine. I have one of the older original one but kind of tired of the mini cup. Will go for the vertuo round.

How is Nespresso Vertuo Plus Deluxe Coffee and Espresso Maker by De'Longhi ? Any suggestions? Thanks in advance

I got mine almost a year ago, and about 2 weeks ago I started having the same issue you mentioned: orange light and not breweing coffee. Also, the machine leaks water in the left side when it’s in use. I called technical support and they explained me methods to clean it to avoid damaging the area where the laser reads the pods… Technical support is sending me a replacement machine, I’ll see how it goes, if I’ll have the same issue as this current one, I’ll just go straight to upgrade to the round head machine. Thanks for your advice.

@VittorTech

2 жыл бұрын

Thanks for watching!

@Here-2-Learn

2 ай бұрын

Did it work out?

I had my machine for 2 years and then Bam!! Same as yours. I tried all the internet suggestions and none worked. My husband disposed of it and got me a new one it’s the Nespresso plus. Fingers are crossed but I have a back up just in case

Im on my 2nd Vertuo next when the red light comes on open lid and get a wet microfibre cloth wipe gently under lid. Shut press good to go. Also just do a clean with plain water once a week. I find the handle is very hard to slide across thinking of getting the older one Vertuo plus as its auto closer

What type of machine did you have what is broke? Krups or DeLonghi?

It's only been a month since we purchased our machine. What a disappointment! You are spot-on! We are experiencing the exact same problems. Going to have to return this machine and look into purchasing an upgrade like you recommended. Glad to know that we are not the only ones having these issues.

@VittorTech

2 жыл бұрын

Thanks for watching!

Re empty capsule, Cesar makes some excellent points , I don't remove the tops of empty capsules, I simply flush them with water at kitchen sink takes 5 min each for Luongo, the grounds are so fine that they come out the holes (eventually with some vigorous shaking and turning 90 degrees so disk is verrticle in sink it will seem to be not working but trust me on minute 5 it will ) I leave the tops on this way no fear of water back splash during machine operation I use either a small capsule or a large one depending on how much water is pre loaded . I do this to flush and get the heating plate in the machine pre heated . Never ran one for cleaning though. I have allot of empty capsule , why ? Eventually the top gets too many holes in it . Then a handy clean clean one with only holes from coffee brewing is there . I've not tried recapping.......yet I do have a breville grinder that costs more than my nesspresso round head chrome. ;) best of luck ill make another reply about my experience with machines

I have purchased vertuo next but luckily i got the round deluxe. im moving to kuerig because vertuo next pods are severely limited and it takes forever to get them delivered. I cant get them reliably at local groceries.

Got a Nespresso Vertuo Next for my birthday a month ago, and I got the same issue as the person that said that their machine “froze” ( at time stamp 1:54 on this video - the comment/review titled “I’m at a loss with my Nespresso Vertuo Next”). And like what you mentioned that the first red flag was a leaking machine!!! It happened to me too! My boyfriend actually owns a Vertuo round head and he has had it for a while now without any issues. So I 100% agree with this video and I’m considering switching, or rather, upgrading to the same machine he (boyfriend) has. I really enjoy Nespresso coffee and I still have lots of pods I haven’t used. Considering gifting myself a vertuo roundhead or a vertuo plus for Christmas, but for now I’ll stick with instant coffee and give some capsules to my boyfriend so he can save money hahaha. To anyone considering getting a Next: SKIP THE VERTUO NEXT, JUST GET THE ROUNDHEAD OR VERTUO PLUS!

You are so on point I’m having that same exact problem with my Nespresso machines

I purchased a Virtuo Next in December 2021, it broke in January and replaced it and the replacement broke a few weeks ago in May 2022. It’s frustrating dealing with Nespresso customer service.

I was gifted a vertuo next Mother’s Day 2021. It started to act up several months later. By the time I called to tech line the warranty expired. Meanwhile I spoke to no less than 6 techs over 8 hours and trying a host of solutions to no avail; add the language barrier and lost phone connections. During the last on line chat techy offered a compensation of a $10 coffee credit to my account!! What am I going to do with that when I don’t have a machine to use is? And I won’t purchase another either. So I’m out of pocket, the machine, including a descaling products and wasted coffee. No recourse. Any recommendations?

I have used a singular (Breville) Vertuo Plus machine since Father's Day of 2017 without any issues. I get the occasional descale alarms and complete the process and it just keeps running. It' s going on 7 years, no leaks, no plastic smell or taste, just good coffee. I would say that I do the "three press" to run the clean out cycle about once a month. That being said, a little attention to maintenance probably helps. I don't like to blame everything on a "post covid" world, but it appears everything has gone downhill since, both manufacturing and customer service. Hopefully we see a trend towards correcting that cycle soon.

I have had 5 next premium machines in 2 years. I am now waiting for my next replacement. They have informed me that this will be my last replacement as I am out of warranty based on the original purchase date. As I have a lot of their vertuo capsules I have decided to purchase a Plus Solo. This seems to be a better model, whilst I wait for my replacement.

I got the next for Christmas 2022, I have had next to no problems. The machin where on offer for 50 euro (330 Danish kroner), so it was quite cheap. I like the coffe from the vertuo pots, so expect I will buy a more expensive machine once it needs to replaced

I bought a Vertuo Next Premium machine and it leaked from everywhere, in fact it leaked so bad it literally went with a very loud bang and knocked all my electric out. Replacement machine leaked just as bad and sounded like a very broken aeroplane trying to take off. I am currently on a Vertuo Plus machine, which so far is working ☺️

@abruegger007

2 жыл бұрын

I have a Vertuo next and it works great. Have it for over a year now. Maybe your delivery service drops a lot of boxes

@jazzy8258

Жыл бұрын

Mine leaked soooo bad too!

Thanks for the video. Im glad i watched ot before makimv a decision. Waiting for a discount or a deal om round head

Yeah, sometimes I get this issue. Couple things I do fix it for me. Sometimes I unplug and replug the power cord. I never leave a pod in the machine, always drop pod after usage. First, follow direction to update the firmware. i didn't hear that in the video. Then I wipe down the inside of the machine in case the machine is dirty/or infrared can't read the bar code. Otherwise 90% it works where I turn it on, put a pod in, when its ready push the button. I have a Vertuo Next. I only kept it because you get great coffee and espresso from vertuo pods.

I bought a Breville Next from Value Village for a song, and it works like a champ. Incidentally, I re-use the pods thanks to a silicone pod lid you can but on Amazon. Still using the first pod.

We got one next coffee maker in the States, works ok. We are in Europe this year and got next here too, the trouble started a month after we got it, orange light that strangely shows or not with no visible connection to anything, and, worse for me, I can’t even close this machine because the lever on top does not work smoothly anymore. I am not looking forward to returning it because everything in this country is so hard to return (I bought a tea kettle and once I opened it at home to wash it I discovered that it was broken, took it back to the store only to be told that they’ll make an exception but I should have cut the tape securing the box and open it in the store to check the condition of the product). I am finished with my coffee capsules and not sure I want to buy more of them (I need to buy 150 of them to get a free shipping) but I also don’t want to buy another machine because we are going home in July.

Similar issues - after 3-weeks just stopped working, now on machine 2 but having seen a lot of negative comments on the array of issues I’m not confident this will last much longer than the first. My advice purchase something different and avoid this hassle.

@intellect1945

3 ай бұрын

same experience, junk made in China

I bought this machine a few months ago and right away I started having problems. I wasn’t using it much but now that I am it’s getting much louder, which is why I looked up if others are having the same issue. Thanks for the video. Wish I had checked before purchasing.

@mecafina

7 ай бұрын

Don't buy this one... after a year my machine starts to not recognize the capsules, and then they lunch an update of the software... worst,,, the machine make all the process... Clean/Decal but when it comes to brew coffee, run run run and starts blinking red then white again and in the app the message is clear " capsule don't recognized" over and over again. After a video call with the technical department of Nespresso they realize the machine is inoperable to brew cause don't recognize the caps. Well they want to give me 30% off in a new one... This is a common issue this brand and model have... You just have to see all over the internet, but they identified the problem... Know they have to recall all the machines but instead they give you a opportunity to buy a new peace of junk with 30% off, it's amazing this brand... Don't buy...

Yes, I ran into the same issue. I had bought the virtue next and ran into the leaking water problem. Called tech support and since it was in warranty they offered to replace it, i aksed to send me the highest rated virtue round head machine, they agreed 👍. Lets see what happens now.

Im onto my 2nd. First one stopped working completely in less than a month. This one I've had just over a month. It started making all coffees the caraffe size then just stopped. I did the cleaning and moving the spiky thing and managed to get one more cup before it died completely. I don't think I want another one but I cant drink instant.

Great video thanks. Had 2 krups over 10 years and both lasted with no problems for 5 years each. Not keen to switch to vertuo as you are tied in to nespresso pods only which are now over priced.