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How to Fix an E11 Error on a Hoover Washer Dryer
For all your washing machine spares go to:
www.espares.co...
An E11 error indicates a problem with the dryer sensor. This video shows how to replace this sensor and identify damage to the wiring that may cause this problem.
Want to skip straight to the information you need? Here's what we talk about in each part of our video:
0:00 Introducing the video
0:15 The self test process
0:26 What is an E11 error code?
0:36 How to remove the top panel
1:07 How to remove the old sensor
1:39 Suggested video: How to Find The Model Number on a Washing Machine
1:53 How to fit the new sensor
2:40 Putting the washer dryer back together
3:02 Suggested video: Important Safety Checks For Your Washing Machine
Thanks for watching!
Пікірлер: 49
Hi brother my washing machine shows E33 code. Its campomatic washing machine how I can fix it. What's the problem. Thanks
Could I please have the link for this sensor. I have the exact same machine as you’re showing in this video. I did email but the one you suggested looked nothing like the one in the machine. Thanks
Thank you very much ! My machine Candy GO 485D Alisé works again !
@eSpares
6 жыл бұрын
Thanks for the comments Pacsal, remember to 'like’ the video if you enjoyed it or it helped.👍
E11 in smeg also can fix the same way as you brother?
hi my candy wash and dry machine cuts the power even when the machine is turned off.However i have disconnected the wires from the sensor and the power doesnt cut anymore then the e11 code is appear.Can you please help in this case. Thanks
@eSpares
6 жыл бұрын
You must reconnect the sensor or you will continue to get the E11 error. It is very unlikely that the sensor is the problem, it is more likely to be due to either the dryer element, the wash heater element or the mains filter which all can intermittently pass current to earth tripping your fuseboard.
My electrical wire is broken where it meets the crimping at the white plastic connector. Do I need to replace the whole wire? If so do you sell the part?
@eSpares
5 жыл бұрын
Hi Steve, you may be able to cut it and re-crimp the wire, if not the wire would usually come as a complete harness www.espares.co.uk/search/ca1236/washers-and-dryers?SearchTerm=hoover%20wiring
@fortunatovillella
5 жыл бұрын
The connector to the dryer sensor was also broken, after some research I have found it on rs components, cost of the spare less than 0.3€. I have recrimped it myself. The connector is to find as "TE Connectivity AMP DUOPLUG, 2.5mm Pitch, 3 Way, 1 Row Female PCB Header" . Finally it works again on my side.
@eSpares
5 жыл бұрын
Hi fortunatovillella thank you for your post and well done for fixing it.
Hi , Bought a used Hoover WDYN9646G washer dryer in New condition but after the installation the control unit only changes between Cottons and Wool&Silk wont allowed me to change the setting to my preferred one also can not change to the Rapid wash setting 14,30,44 , Please is there a way to reset or it needed a repair ? Thanks
@eSpares
7 жыл бұрын
Hi Dan, the machine will do a reset every time the power is disconnected. If your machine will not select the other programmes check your instruction book. If you are trying to set before a programme is started the fault may be the selector: www.espares.co.uk/product/es1497095/ or the control module.
@Danshoyele
7 жыл бұрын
Thanks for the reply, is the control unit a easy fix DIY or I will need a technician to replace it for me also where can I buy the Control unit module ?
@eSpares
7 жыл бұрын
There are a number of different modules for your machine, to confirm the correct one we need your product code and serial number.
@Danshoyele
7 жыл бұрын
Thanks, where is located on the Machine? I have these writing down WDYN9646G .
@eSpares
7 жыл бұрын
Usually on a label around the rim of the door opening on the front panel.
Hi, i have the same Washer Dryer in the video. Let me explain my problem: a few months ago the machine gave E12 when trying using the Cotton dryer program, and E11 when using the synthetic drying program. I called a technician and he said that the sensor was a bit dirty, he anyways make it work for the synthetics program (the cotton one still gave E12) This leads to present, my machine is not drying anymore and in return some times says E12, other times doesn't say anything, should i replace the sensor? Or should i call the technician to take it away and repair it? Hope you can help me, thanks
@barsantiboutique7440
8 жыл бұрын
Please notice that most of the times the machine get to the end of the cycle, but it just doesn't blow hot air
@eSpares
8 жыл бұрын
It may be your dryer element has failed. Watch another video for more details: kzread.info/dash/bejne/d42Epa5ymtbYp7Q.html If you need to replace any part it may be a good idea to replace the sensor anyway as a precaution as it may be intermittent.
hi, i get error e11 in my hoover wdyn-11746 pg8 at the end of washing program when start drying, to make it work i just unplug the current cable and then plug it again and when i turn it on it starts drying. I cheked the cable and it seems ok, can it be the sensor or what else?
@eSpares
7 жыл бұрын
Hi Massimo, the wires often fracture and go intermittent so carefully 'pull' the wires as if they have fractured they will easily break. If they seem ok replace the sensor.
Hello. Please could I have the link for this sensor? I can't find it on your website. Thank you
@eSpares
4 жыл бұрын
Hi Sarah, can you supply your model details so we can link you to the correct one.
@sarahrobinson1655
4 жыл бұрын
@@eSpares wdxc c4851-80
I have the same E11 issue with my EVO W 4853 D Candy Washdryer but couldn't find any snapped cable. I have replaced the sensor but it didn't help. Is there a way to check the wires? It is very tough to get to the source of the wires though. Any help would be appreciated.
@eSpares
8 жыл бұрын
+Obaid Mushtaq The wires often break where they bend the most so at sharp angles or next to the clip. If you carefully pull the wires at this point the insulation will stretch and break showing the conductor is broken.
@CricketFuss
8 жыл бұрын
+eSpares Thanks for the quick reply. OK. I will try to check once again carefully. Last evening I checked but couldn't find any break. Is there any other reason of getting E11? I get it at the end of most of the programs and the machine keeps some water in it and throws this error.
@eSpares
8 жыл бұрын
+Obaid Mushtaq If you see our Hoover/Candy error video: kzread.info/dash/bejne/na6czth7Yq_QiMo.html It states 'A E11 error code indicated there's an open circuit on the dryer heater or a module issue. it's a good idea to check the wiring from the sensor on the top the drum to the circuit board as this can become damaged during the spin cycle. So check the heater element, its connections and if no other problem is found it could be a module fault.
@CricketFuss
8 жыл бұрын
+eSpares Already seen that yet another awesome video from you guys. In my case when I start a drying program, it starts and the duct (which has the sensor I replaced) gets hot. It appears to function but at the very end of the cycle, it says E11 and stops with some residual water. So if things are getting hot, means that there is no open circuit in the dryer. Am I understanding it right? Which module do you actually refer which could have the problem?
@eSpares
8 жыл бұрын
+Obaid Mushtaq If it is heating then the module and element must be working (but may be intermittent). If the wires check ok clean the pump. During drying the condenser is cooled by water trickling through and if not emptied may be giving an error. This is not listed so may also be E11. if it still reoccurs might be the pump sticking?.
Very flimsy connector
E11modenasulusi
@eSpares
8 жыл бұрын
+Moh Sangit Perché è deluso Modena?