How to deal with the "I need to talk to my spouse" objection in door to door sales
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How to deal with the “I need to talk to my spouse” objection in door-to-door sales
www.d2dmilliona...
We all dread the “I need to talk to my spouse” concern in door-to-door sales, so here is a few strategies to handle it.
The first step in dealing with “I need to talk to my spouse” is finding out who makes the decisions in the household
Too many times sales reps make the mistake of spending too much time with the wrong prospects in door-to-door sales. If you focus on talking to the decision makers you will stay on track to reach your sales goals. The first thing you should ask if someone says they need to talk to their spouse is something like “is this your department or your husband’s/wife’s?”
If you aren’t talking to the person who makes the decisions about what you are selling you are talking to the wrong person. Sometimes though when you ask this question the person will say that they are the person who does make the decision about those kinds of things so you can simply ignore that they need to talk to their spouse at that point. A few other versions of this would be something like “are you the decision maker on this type of thing?” or “do you decide together mostly or do you make these decisions for the household?”
What to do if your prospect in door-to-door sales demands to know the price breakdown to tell their spouse first
Sometimes your prospects in door-to-door sales will really hound you to give them the price for your services. Unless you are talking with the decision maker there isn’t much point revealing the price to them. If you do, they will simply tell their spouse the price at a later time, and if there isn’t any service explanation or value build on your part, the chances that they will decide to buy from you are very slim. A good line you can say in this scenario is “I do apologize, but I can’t go over the pricing details with a non-decision maker, but I would be happy to talk with them about it.” Obviously don’t be obnoxious or rude when you say this, but be polite and firm with your prospect. If your prospect continues to be aggressive and continues to ask you about price you can tell them something but you should be as vague as possible. This isn’t to mislead your prospect, you just want to make sure the decision maker is actually getting all of the facts before they make a decision.
Most likely your program has different levels of service and products to offer so you can simply be vague in the fact of making a statement that the cost depends on the products or services they decide to go with. A you could say something like “How much it would cost really depends on the services you want, but I would be happy to call back when your spouse is home.” You can talk about a large window for price as well to make follow up more likely. You can also say something like “It really depends on what products and services you go with for the cost of our service, it could be anywhere from $30 on up to $200, so I don’t really know where you would fit in without talking to the decision maker first.”
You can also try and contact the spouse while you are there or default to your discount
When you are selling door-to-door a great strategy is to offer some type of discount on your service or products for only a few people. If you do this you will create a natural fear of loss with your prospects and they will want to take action and buy your products or services. When you encounter the “I need to talk to my spouse” concern you can always default to your discount to help them take action. You don’t want to force someone to buy your products or services without their spouse if it is going to cause an argument.
Sometimes people just use that as an excuse so they don’t have to make a decision. You can always ask for them to contact their spouse while you are with them so you can go through your service explanation with the decision maker. You can also tell them there are only so many spots you can give away at the discounted price and it might be best to contact their spouse while you are there so they can get one of those spots.
People will do more to avoid missing out on something rather than taking action for what they will have to gain. It doesn’t happen all the time, but your prospect will sometimes end up either making the decision or go ahead and contact their spouse so they don’t miss out on your discount. When you use these strategies when prospects say “I need to talk to my spouse” you will make more sales and spend time with the right people. If you want more strategies and tips for building your door-t0-door sales business, be sure to check out our D2D Millionaire App here!
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Пікірлер: 38
Some door to door sales guy was saying stuff like “sorry I don’t wanna waste your time”. I just said yes this is wasting my time.
@pjhans4516
3 жыл бұрын
You’re not that special
Love this video rewatch it weekly
I have an AT&T DirecTV dealership, and am trying to transition from installations to sales. My fear is failure to sell if I quit my route, and depend solely on creating my own sales. How to overcome this?
@D2DMillionaire
5 жыл бұрын
Tough question, it's always difficult to give up the sure thing for the chance of a new opportunity. Many have made the transition smoothly, best of luck if that's what you decide to do!
@Dimebag816
5 жыл бұрын
aaron anderson I’m currently doing the same thing. Stick with it man I hope it works out for you
@jessemorrow4036
5 жыл бұрын
Confadience!!! If your worried that you won't succed, you have already failed!
You are................................? A A PERFECT REMEDY
Great content here. Nice work
Hey James, I am starting a lawn care company and I would like to use door to door sales to grow my business. Will the advice that you offer be of benefit to me? And would you suggest purchasing the book Door-to-Door Millionaire: Secrets of Making the Sale?
@D2DMillionaire
7 жыл бұрын
Josiah, you should definitely get the book, Door-to-Door Millionaire as it teaches sales strategies and techniques for any product or service. You might also check out the D2D Millionaire Conference to learn all the aspects of running a successful door-to-door sales program. Go to lennygray.com/conference for more info.
@josiahthornton9125
7 жыл бұрын
Thanks! I picked up the book and I'm halfway through it. I am an owner/operator of a lawn care company and I would like to door knock to grow my business, but I have no experience knocking doors. Any advice on what I need to do to get started?
@D2DMillionaire
7 жыл бұрын
lennygray.com/training-products/ lennygray.com/conference/
@jamessiekmann5472
7 жыл бұрын
Are you looking to bring on a d2d team or are you looking to knock yourself or with family members? I think it would be difficult to make a compensation plan for d2d salesman in a lawn care business but it is possible. You would likely have to have a 12 month agreement or longer be able to pay a decent commission. you can pm me for help with a killer script and you can test it out yourself to develop your own skills and decide if it is how you would like to acquire customers.
Ps I agree with ALL YOU SAID
What shouls be your success rate on door to door sales.
@D2DMillionaire
6 жыл бұрын
Hi Chris! Success rate depends on what product or service you are selling.
@ChrisXCXCX
6 жыл бұрын
D2D Millionaire Pest control.
@D2DMillionaire
6 жыл бұрын
There are several levels of success in that industry. The first benchmark is being able to sell at least 1 account a day, then 10 a week, 2 a day, etc. How are things going for you this summer?
@ChrisXCXCX
6 жыл бұрын
D2D Millionaire Good, Recently got with a new pest control company that does not have an established pipeline. Everyone keeps saying door to door is dead but why would companys still invest in it. Just trying to find the best avenues to grow this business.
@daniellamoreno3616
5 жыл бұрын
@@ChrisXCXCX Its not dead its the best way to do things they have to buy you then they will sign up.
Even if it's the spouse just simply that's fine mam or sir you are the spouse so your authorize for this matter .
I hate that people that calls to get an estimate instead of make a google research first to see the range of prices before making someone waste time and money going to their house to estimate something if they don't have the money to invest in their house, it's like this i know I don't have the money for a bugatti why would i be calling the place to ask about that car when all I got is 3000 for a beat up car 🤣🤣🤣🤣
I mean, I hear you, but what I'm hearing here seems to be a little condescending and alienating to the customer. Also, what happens if you offer them a "deal" and their neighbor doesn't get the same "deal" and is charged more for the same services.... I dunno, man... seems a little shady for the short term sale...
A door to door sales group was just forced to settle with me after they ignored my "no soliciting" sign on my door. I hope there crappy way of doing business paid off for them, because it sure did for me.
@pjhans4516
3 жыл бұрын
People with “No Soliciting” are nothing but pc culture pussies.
@coyote520
3 жыл бұрын
@@pjhans4516 Actually, asshole, we "no solicitation " folks like our RIGHTS not to be bothered by salespeople. Actually, we don't want to be harassed by anyone; not the government and not you. Live and let live, but leave me the fuck alone.
@keithbrash1450
3 жыл бұрын
Did they just knock on your door? Or do something else that made you get police?
@r20zbk187
3 жыл бұрын
You walk around with a "Don't touch me" sign in public dont you lol
@coyote520
3 жыл бұрын
@@r20zbk187 I don't have to. Nobody around here touches anyone else inappropriately. We still have Second Amendment Rights here.