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Miscommunication is a common headache in both our personal and professional lives.
Charles Duhigg, best-selling author of “Supercommunicators: How to Unlock the Secret Language of Connection”, pinpoints the issue: we often fail to recognize the type of conversation we're in.
This mismatch leads to a breakdown in understanding, creating barriers where there should be bridges. It's a frustrating barrier to effective leadership and connection.
The key lies in the “matching principle”, says Charles. Identifying whether a conversation is practical, emotional, or social allows for deeper, more meaningful connections.
If you want to unlock the secrets of effective communication, tune in on Apple Podcast to check out my latest discussion with Charles Duhigg on this topic. podcasts.apple.com/us/podcast...
BOOKMARKS:
0:00 -- Intro
1:54 -- Communication and connection in relationships
4:20 -- Communication styles and their impact in relationships
9:37 -- Effective communication strategies in business settings
19:54 -- Communication, diversity, and inclusivity in the workplace
25:31 -- Communication and leadership
27:43 -- Communication skills and leadership development
34:41 -- Effective communication techniques in difficult conversations
38:23 -- Three-step approach to de-escalate the situation
43:03 -- Things to check-out and Closing
#LeadingWithVulnerability #leadership #communication #ConversationMismatch
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Jacob is the international best-selling author of 5 books including Leading With Vulnerability, The Future Leader, and The Employee Experience Advantage. He's also a professionally trained futurist and keynote speaker. Jacob's passion and mission is to create great leaders, engaged employees, and future-ready organizations. His work has been endorsed by the CEOs of Nestle, Cisco, Best Buy, Unilever, Mastercard, Audi, The Ritz Carlton, Yum! Brands, and countless others.
Website: thefutureorganization.com/
Substack: greatleadership.substack.com/
Instagram: / jacobmorgan8
Twitter: / jacobm
LinkedIn: / jacobmorgan8
Podcast: thefutureorganization.com/fut...
Jacob's Most Recent Book: LeadWithVulnerability.com/
All books: thefutureorganization.com/books/