How Should Providers Deliver Bad News?

Delivering bad news is always hard, but certain communication techniques can make the experience less difficult for the patient and family. Dr. Michael Haglund, a Professor of Surgery at Duke University Medical Center, demonstrates a bad example and a good example of how providers deliver bad news. The video is based on the work of Dr. Neil S. Prose and filmed with actors playing the role of the parents of a young child.
This video was produced by Firestream Media with a grant from the Duke Graduate Medical Education Innovation Fund. For more on how the creators used this video as part of a program on physician-patient communication, read this article in the Journal of Surgical Education. www.jsurged.org/article/S1931-...

Пікірлер: 326

  • @nurseness86
    @nurseness867 жыл бұрын

    Ok, an Oscar for the mom please!

  • @kabirbroadcasting

    @kabirbroadcasting

    6 жыл бұрын

    Excellent acting by the mom. Agree. Deserves KZread oscar at least.

  • @prodsxzu

    @prodsxzu

    5 жыл бұрын

    @@3xso and you're Leonardo DiCaprio, right?

  • @TheNraveles

    @TheNraveles

    4 жыл бұрын

    @@3xso its a realistic reaction for a mother. Real people don't throw themselves onto the floor sobbing and pounding the ground or screaming. She did great at representing a real mother

  • @videolad3057

    @videolad3057

    4 жыл бұрын

    The dad had a much harder job. Much more difficult to play a less showy, more restrained reaction while still conveying the magnitude of the situation. He was the best actor in the video.

  • @gammaray20

    @gammaray20

    4 жыл бұрын

    @@3xso if youre gonna be a dick about the whole thing than you can leave.

  • @holliewestbury2900
    @holliewestbury29005 жыл бұрын

    I auctally had a brain tumour before but It was not cancerous. I had a 6 hour operation in 2015 and now I'm back to normal! Then I had a puppy for being so brave! 😷😄🐶❤

  • @hanabimizuki6024

    @hanabimizuki6024

    Жыл бұрын

    Happy for youu! ❤❤

  • @harrysmith747
    @harrysmith7475 жыл бұрын

    Providers need this training because once you deal with horrible stuff EVERYDAY, you become immune to it. You mean well, but you just get used to it.

  • @marshalljimduncan

    @marshalljimduncan

    2 жыл бұрын

    You never get used to it, Harry!

  • @andrealeonti2967

    @andrealeonti2967

    Жыл бұрын

    Actually you never get used to that and you perceive it as a professional and human failure. Even if we get trained for this, it’s always harsh time to deal with

  • @flyingwithllamas
    @flyingwithllamas3 жыл бұрын

    I've worked with surgeons for 30 years, some are amazing surgeons but dont have the best bedside manner. However, striking the balance of being clear and precise but not patronising is a fine line which comes with experience. The best thing to remember is that we treat our patients how we would wish to be looked after ❤

  • @Winston0Boogie
    @Winston0Boogie6 жыл бұрын

    The doctor is such an emotionally distant and insensitive ass that I can't stop laughing. "He's in a bed. I don't know which bed he'll be in though."

  • @rockbay79

    @rockbay79

    6 жыл бұрын

    V.A. doctor treatment.

  • @pwk22

    @pwk22

    5 жыл бұрын

    Maybe his DEATH bed!

  • @wakylaugh

    @wakylaugh

    4 жыл бұрын

    Lmfaoooooo

  • @ravenmysticstartarot8964

    @ravenmysticstartarot8964

    4 жыл бұрын

    Shit acting too 😂

  • @TheJawBreaker.

    @TheJawBreaker.

    3 жыл бұрын

    The doctor finna be like "your son just died, so you can leave now😐"

  • @FeralWench
    @FeralWench5 жыл бұрын

    Unfortunately, I've experienced these two types of doctors. When I was very young, I needed surgery on my foot due to my disability, and required a cast for a few weeks after. When the doctors took off my cast, my big toe was very dark and looked like it had become infected or the skin died. Of course, my mother freaked out and he briefly told her that they'd try to heal the area but he wasn't sure if it would need to be amputated. My mother was in so much shock, that she had a hard time controlling her emotions (as any mother would). As the doctor left my room, we heard him mutter, "I don't care if she loses her fucking toe". Imagine saying that about a scared little girl who just wanted to be able to walk. Fortunately, with the help of some very nice nurses, they were able to save my toe. Some of these doctors are very heartless.

  • @madmarcii4206
    @madmarcii42066 жыл бұрын

    i have survived 26 surgeries for cancer since the age of 11yrs, was hospitalized for 3 1/2 months after a bad car accident at 13yrs old, i was the 23rd female victim of a repeat offender who stabbed me repeatedly with an ice pick and scissors at age 35. at age 46 i suffered a bleeding aneurysm 2 brain surgeries and shunt implant in my head. so i have dealt with doctors, nurses, emt's and ambiance drivers my whole life and nothing is worse or more scary than being treated poorly by them. i have tattoos and colored hair and am on pain management meds. the pre judgement i get from some of these people is unexceptionable and heart breaking and has almost killed me. i was lucky enough to stay alert while having an aneurysm (in my circle of willis communicator artery ) to the hospital. i told them over and over i was having an aneurysm and they wouldn't believe me. they assumed i was just there for drugs. as time passed death was growing near i finally passed ou and that's when they finally did something and ended up shipping me to a bigger hospital to save my life. you people who work in the medical field need to remember that we are scared, in pain and sick and you are the only thing that brings us comfort. when you fail us it's devastating at our most vulnerable moment. i have too many bad stories to share about being treated poorly in hospitals and by doctors. but i do have a handful of good experiences too. unfortunately the bad outweigh the good.

  • @Cristasphoto

    @Cristasphoto

    6 жыл бұрын

    mad marcii Yeah right lol. You should be a novel writed lol

  • @leobear1390
    @leobear13907 жыл бұрын

    I'm sorry I know this isn't funny but the absurdity of the doctors mannerism in the first example made me laugh, it was so unfitting for the subject he was discussing.

  • @rickmartin6817

    @rickmartin6817

    7 жыл бұрын

    Yes, but I've seen doctors with that exact mannerism.

  • @Amberussianbeauty

    @Amberussianbeauty

    7 жыл бұрын

    LEOBear Exactly, people don't realize that that there are definitely doctors out there like these, not everybody's fit for a job

  • @larrythompson8656

    @larrythompson8656

    6 жыл бұрын

    Yes, he could have just looked in and given the thumbs down maybe been eating a sandwich or drinking coffee .

  • @khansahb8

    @khansahb8

    6 жыл бұрын

    That's how most doctor's are though.

  • @Bob31415

    @Bob31415

    6 жыл бұрын

    Same. I laughed too knowing it's not funny. It is true that there are doctors with these mannerisms. Maybe they will be on the receiving end some day.

  • @NorthStarPNW
    @NorthStarPNW2 жыл бұрын

    Something the doctor could have added around 04:00 would be to compliment the parents on their decision to bring the son in. "I'm so glad you brought him in right away, that was the right thing to do / you may have saved his life / [whatever is appropriate]." That would at least reassure them that they're actively involved in their son's care, which they are.

  • @OldLibrarylady
    @OldLibrarylady2 жыл бұрын

    My husband was in the hospital after a long battle with cirrhosis of the liver and I knew he was close to the end. The charge nurse called me to sign a DNR because he wasn’t lucid. I got to the hospital and walked up to the nurse’s station, introduced myself to the nurse and explained why I was there. I was also alone. She held up a finger and made me wait while she finished some paperwork. Then she put down her pen, looked up at me, and said “He passed away”. I broke out in tears and sobs. She shushed me and pushed me into his room. I wish I had gotten her name and reported her. This was cold, disrespectful, and uncompassionate. I needed a little support and she blew me off.

  • @marzymarrz5172

    @marzymarrz5172

    2 жыл бұрын

    I walked into my moms room in the hospital first think in the am and a nurse was putting clean sheets. Her first words were an angry “I should not be doing this it’s not my job!” I wanted to punch her.

  • @sarahcrain8083
    @sarahcrain80836 жыл бұрын

    This hits home. May 31, 1992 I told my son's neurologist that my four year old son had a brain tumor. Safe to say, by the look on the doctor's face. He thought I had lost it because nothing would control my son's seizures. Follow up MRI confirmed my greatest fear. The diagnosis was epidermal brain tumor. Surgery was done on August 10, 1992. It turned out to be a right cerebullar pontine angle arachnoid cyst. MRIs could not distinguish solid masses from cyst. Had I not spoken up, where the cyst was located, without surgery would have been fatal. It was compressing the brain stem, 6 cranial nerves and the pons at the base of his brain. Today my son is thirty. Just tested for his level 2 red belt in Teakwondo. God is good! To God be the glory! Amen.

  • @angelag7992

    @angelag7992

    6 жыл бұрын

    Amen!!! Sometimes the parent has to be the dr, and forcefully even, if the doctors aren't listening or are being to high on themselves! Love your testimony ❤️

  • @michaeldiehl2458

    @michaeldiehl2458

    5 жыл бұрын

    Awesome

  • @hassanhamadnalla2067
    @hassanhamadnalla20673 жыл бұрын

    excellent, breathtaking performance from the mother!

  • @MitchellWiggs
    @MitchellWiggs5 жыл бұрын

    As absurd as the first example is, I’m actually really surprised to learn that a tumor can cause sneezing and flu like symptoms lol

  • @LifeOfJimbo

    @LifeOfJimbo

    4 жыл бұрын

    MITCHELL WIGGS I love your completely and totally not fake verified tick

  • @bowtoyoursensei554

    @bowtoyoursensei554

    3 жыл бұрын

    Nausea and vomiting are also considered flu-like.

  • @dominicdigginnursingstuden7833

    @dominicdigginnursingstuden7833

    3 жыл бұрын

    @@bowtoyoursensei554 Also COVID Like.

  • @benwrixon3525

    @benwrixon3525

    2 жыл бұрын

    @@dominicdigginnursingstuden7833 it all falls under the term ILI, influenza like infection, which describes symptoms more than a specific disease. Flus, Colds, Covid 19, brain tumors, and even some cancers may be given the label ILI at a very preliminary stage.

  • @jenniestonier9079
    @jenniestonier90797 жыл бұрын

    So grateful you are providing this...unfortunately with over nearly 40 years in the health care system it is rare to find folks with the skills to communicate difficult news EVEN when they are compassionate people.....this stuff is a real blessing....thanks

  • @Katarinarabbit

    @Katarinarabbit

    6 жыл бұрын

    jennie stonier can I ask a question

  • @Aderic

    @Aderic

    6 жыл бұрын

    You just did.

  • @Katarinarabbit

    @Katarinarabbit

    6 жыл бұрын

    Aderic I was going to ask what is it like and how to tell a parent or parents that there child has died.

  • @Aderic

    @Aderic

    6 жыл бұрын

    I was poking fun, I wasn't being serious about it. That's a pretty terrifying scenario though.

  • @Bob31415

    @Bob31415

    6 жыл бұрын

    jennie stonier - "...with over nearly 40 years in the health care system ..." Could have just said "...with nearly 40 years in the healthcare system".

  • @HighTreason007
    @HighTreason0076 жыл бұрын

    I remember when my dad was dying, me and my mom were heartbroken in the hospital when the doctor gave us the prognosis (death). Of course we were crying and asking the physician wasn't there anything more he could do? He looked at my mom and basically said he's dying and there was nothing to be done and to get over it. The way he said it was so malicious it was like a gut check to both of us. I saw what little hope my mother had in her soul, ripped from her like the root of a tree...it hurt me so bad and it took her and three of my uncles to keep me from assaulting this doctor...i couldn't believe it...i still cant. 😢

  • @himankgupta9949

    @himankgupta9949

    5 жыл бұрын

    Are u serious? It's better to remove any traceof hope than to give false hope

  • @nadi9750

    @nadi9750

    5 жыл бұрын

    @@himankgupta9949 no of course you shouldn't give false hope, but from what she is saying I think the doctor was so harsh about it as if like it wasn't a human being who was dying. Give the bad news but be compassion about it and show empathy.

  • @lordanny9099

    @lordanny9099

    4 жыл бұрын

    🥺🥺🥺🤞🏼🤞🏼🤞🏼

  • @PepsiT98

    @PepsiT98

    2 жыл бұрын

    I'm so sorry...

  • @wakeupscreaming9883
    @wakeupscreaming98837 жыл бұрын

    I never understand why health providers ask "do you have any questions?", especially when patients or family have just been bombarded with completely shocking news. My own personal situation -- my doctor told me after an echo of my heart, that my heart wouldn't last beyond 50 years old. Of course I broke down crying, because it was like being told a death sentence. He sort of FORGOT TO TELL ME that there are ways to treat heart disfunction (my heart ejection fraction was around 15%) -- transplants, medication, diet and lifestyle change, etc. I thought I'd be dead by the age of 50. He didn't tell me there were options when he told me this. You don't have questions, because you don't really know what you're dealing with.

  • @mikezappulla4092

    @mikezappulla4092

    7 жыл бұрын

    wakeupscreaming we ask if you have questions because it is a part of establishing and open dialect between the provider and patient. Of course you might not know what to ask in that moment and sometimes the news is overwhelming to some patients but that willingness to open those lines of communication needs to be made and made as easily as possible. Also, it's helps us gauge how much you want to here, how well you understand it, and also how much information we should dump on the patient.

  • @victoriaeggleston1789

    @victoriaeggleston1789

    3 жыл бұрын

    I hope you're 82 y.o. now. 👍😉

  • @jamesh.5765

    @jamesh.5765

    2 жыл бұрын

    That is so true! What questions?! You just told me the worst news and you think I can, bingo!, raise my hand and say, "I'll take $200 for medical question Alex".

  • @jamesh.5765

    @jamesh.5765

    2 жыл бұрын

    @@calamityaj7318 You mean the poor guy's loved ones asking questions? I could see that on a latter date or phone call to the nurse, but think about how overwhelmed the poor guy was. Why didn't the dr tell him there are options? I mean, honestly.

  • @davidvarley1812

    @davidvarley1812

    2 жыл бұрын

    People often don't have questions immediately but by a doctor asking if the patient or family have question when first encounter them, they feel at ease to ask questions later.

  • @vishalSharma-ol9fl
    @vishalSharma-ol9fl5 жыл бұрын

    And the youtube Emmy for the best supporting actor female goes to........... The cryin mama!🙌👍👏👏👏👋👋👏👏👏

  • @Raidnaomemata
    @Raidnaomemata8 жыл бұрын

    Very nice! That's a situation many doctors have problems with.

  • @CaptchaNeon
    @CaptchaNeon6 жыл бұрын

    Little Jimmy about 4 years old?! Yeah just past him.. Dude, doctor is stone cold. That made me laugh because he was treated like some statue you see everyday that you walk past.

  • @CaptchaNeon

    @CaptchaNeon

    5 ай бұрын

    @@madelainemadelaine2934 I don’t even remember this video or that comment. Did you have anything to add to the fake video or just going through spellchecking?

  • @sgraybritt
    @sgraybritt2 жыл бұрын

    Dr Haglund did my neck fusion and is an awesome dr. So nice and helpful. The surgery helped the pain so so much. Wonderful dr! God bless you dr Haglund ✝️✝️✝️

  • @rubenmocuta3109
    @rubenmocuta31092 жыл бұрын

    A VA staffer asked me what was wrong with me. Then I presented my medical record and service record in 1 banker's file box. Never saw a jaw drop like that.

  • @noiett
    @noiett5 жыл бұрын

    RIP Jimmy, your legacy will live on forever

  • @johngolden891
    @johngolden891 Жыл бұрын

    Very helpful video. The comparison makes it easy to how the second approach provides the same "bad news", but is so much easier for the patient's parents to absorb.

  • @lynnehaglundbaker4144
    @lynnehaglundbaker41445 жыл бұрын

    Coolest big brother ever! Love how he really relates to people he takes care of. For the record in the first part of the video, the bad doctor, I wanted to yell at him. Great lesson to be learned.

  • @ace37189
    @ace371892 жыл бұрын

    Mom is brilliant, so authentic.👏👏👏

  • @deepblue1987
    @deepblue19873 жыл бұрын

    1:02 I like how it says “uses authority to correct parents” like he’s gonna start screaming at them about how little jimmy is dying

  • @jcklnliz
    @jcklnliz6 жыл бұрын

    You have to understand that this is very usual for doctors and medical staff, its not that they're cold, they this these cases everyday and they have to keep calm, this I believe helps they way they can help the sick.

  • @IHScoutII
    @IHScoutII3 жыл бұрын

    Good acting, thank you, seriously, it hits home.

  • @andgate2000
    @andgate20005 жыл бұрын

    the problem is. what's normal for a doctor..... is tragedy for everyone else. they forget!!!!!!

  • @nope24601
    @nope246015 жыл бұрын

    My mom went to an urgent care for a bad cold, doctor came in and said "I'm sorry to tell you, but you have pneumonia and heart failure. I've called an ambulance to take you to the hospital. I'm sorry." Walked out. Yes, doctors need this training.

  • @ryuzakiazzouz6964
    @ryuzakiazzouz69644 жыл бұрын

    The father is like, wth am I doing here? And who the hell is lil Jimmy?

  • @kathypike2528
    @kathypike25282 жыл бұрын

    Its is a great opportunity to view these two reactions to this situation. Despite the best intentions of the physician there can still be gaps in the support system for patients and their families. As part of the integrated health care team, a Patient Navigator would be beneficial to support this family and could aid in filling the voids. Initially with a new diagnosis many people are so shocked and do not have the ability to absorb information in the moment. Having a follow up meeting with the family would provide a good opportunity to provide necessary support and answer questions. Keeping language simple and avoiding medical terms is important. When engaging in this conversation it is important for the Navigator to only discuss news that the family and patient already know. New concerns could be followed up in a timely manner, by the navigator, with the primary care provider. Each person handles stressors so differently so really taking the time for active listening and summarizing information is important. Sometimes diagrams and drawings may aid in the review of the situation. The navigator can provide reassurance and be available for ongoing support throughout the journey.

  • @simplyme7821
    @simplyme78213 жыл бұрын

    This video really hits home with me. Five years ago, I woke up and I found my husband crawling around on the floor. I had no idea what had happened to him. He was out of it so, I called an ambulance. My daughter drove me up to the hospital and by then they had done an MRI. I was standing by the foot of his bed and the head neurosurgeon introduced himself to me. I asked him what had happened and he said that my husband had hit his head and it was bleeding and his brain was swelling. I asked him where it was bleeding and he said that it was more of a shotgun pattern and that he was bleeding in more than 25 places. He said he stopped counting at 25. Then he asked me if I had any questions. My husband was slipping into a coma by the minute. I asked, do you need to do surgery? He said, no. His brain is bleeding in too many places and there's nothing I can do. Any other questions? The head neurosurgeon and I were now sitting eye-to-eye. He looked impatient but, I would not break eye contact with him so, he just sat there. We looked into each other's eyes for a good 2 minutes and then I said to him, has anyone ever woken up from this kind of injury? He stared into my eyes and he shook his head no. Then he got up and walked to the door. I looked over at him as he was just about to leave the room and I yelled across the room, then you don't know God and you don't know Mark! He just walked out and shut the door. They took him out of Surgical ICU and put him in another room. I came every morning at 7 a.m. and I left every night at 7 p.m. Every day, his body was making phlegm that was thicker than rubber cement and he was choking on it. I saw the nurse take a long suction tube to clear his throat and the tube got clogged immediately. Then she just left the room. He started choking every 5 minutes and when the nurse came in I asked her how to unclog the pipe. She handed me a cup of hot water and said, put it in there and it will clear the tube. I stood next to him and suctioned him every single time he started choking for 12 hours a day. At night, I would tell the nurse that I would be back in a few hours and not to call me and say he died because I would know he choked to death. After 4 days, they finally realized that this man was loved and I wasn't going anywhere. They rushed him back to the SICU and put him on a ventilator. All I had to do was to go back everyday and talk to him. I asked God to heal him. I never saw the neurosurgeon again. They were just waiting for him to die. I kept saying, I love you, please open your blue marble eyes. And, 3 weeks later, he opened his eyes. They said he would never walk again and if he did to bring him back because he would be like Lazarus. I woke up one morning 6 months later and he was coming in the back door. I asked him what he was doing and he said he had mowed back lawn. They said he would be a vegetable. I started out doing 12-piece Snoopy puzzles with him and a year later he was reading me the Estheology of Religion and explaining it to me. I know I spelled that wrong. Anyway, I experienced the wrong way to tell somebody that someone is going to die. Given no hope, I went and found my own hope. That was years ago and unfortunately a year ago on his birthday, he went in the kitchen and I didn't hear him so, I went in to see him. I found him on his knees. I laid him down and said I love you. His eyes were round and blue and he mouthed, I love...and, he died with my hands on his chest. I have been all alone ever since. But, if I had listened to that doctor and given up years earlier, I would have missed the best years of our life together. If you read this far, thank you. I miss my best friend. Sincerely, Carly 💜

  • @James-eg7jd

    @James-eg7jd

    2 жыл бұрын

    I am sorry for your loss. You sound like an incredible woman. I hope you find peace and your husband and best friend are in a better place.

  • @NorthStarPNW

    @NorthStarPNW

    2 жыл бұрын

    Amazing story! You're so right, the patients that survive (or at least get the best care) are the ones where the family is in the room, 12 hours/day, bearing witness. We can help the staff by reporting what's happening while they're rotating between patients, and help our loved one with simple things like eating and making them comfortable, and keeping them encouraged to keep living. Thanks for sharing your story!!

  • @bellasnow915

    @bellasnow915

    2 жыл бұрын

    ❤️

  • @gabrielcaro

    @gabrielcaro

    Жыл бұрын

    I’m sorry for your loss. What an outrageous doctor, so apathetic! I’m glad you got to spend some time with him left though.

  • @luvleevee3512

    @luvleevee3512

    Жыл бұрын

    There is power in the name Jesus. My youngest son was in a near fatal car crash November 2021. He broke both his legs punctured his liver and he had braing trauma but he was responsive. The next day he had surgery when he came out of surgery he had a stroke. The doctor who spoke with us first was very cold the second doctor was a young African American she was so nice and comforting she told me my son may not walk or talk again he was unresponsive after the stroke and she told me she was going to pray for my son because he was too you for that. I prayed my mom prayed my whole family prayed. The next day my son started trying to move his legs his dad told his to be still because they were broken. He said clear as day" I broke my legs". We all started crying hearing my baby's voice made me know there was hope. They wanted to send him to a nursing home but I sad nope I brought my baby home and two months later he was walking and back to his self. His memory is a little sketchy sometimes but he is ok. The police said he was thrown from the vehicle but my son said some helped him out the car and called 911 and stayed with him but left when the heard the sirens get close. I wish I can find that person and give them my gratitude.

  • @craighellberg4366
    @craighellberg43662 жыл бұрын

    Absolutely outstanding acting. Especially for the mom

  • @vilmaryv
    @vilmaryv6 жыл бұрын

    This are great actors OMG 👏👏👏👏👏👊💪

  • @Koldeman
    @Koldeman5 жыл бұрын

    If he were telling my loved ones that I'm dying, I hope the dr would be like the 2nd example- BUT when he's explaining this to me (the patient), frankly I prefer the 1st. Don't piss around with false hope or dance around my emotions- just give it to me straight.

  • @fieldaj2011

    @fieldaj2011

    5 жыл бұрын

    disagree. I'd prefer to be eased into it really slow, like a warm bath.

  • @cortez1638
    @cortez16382 жыл бұрын

    First part- When they don't have insurance 2nd part- when they have insurance

  • @thebadace1
    @thebadace16 жыл бұрын

    I'd rather have the first example no bull shit fake caring

  • @marshabarrett1669

    @marshabarrett1669

    6 жыл бұрын

    you and me both

  • @jewman303

    @jewman303

    6 жыл бұрын

    Yup I agree

  • @katebattista7400

    @katebattista7400

    6 жыл бұрын

    Anyone who isn't a complete sociopath shouldn't have to "fake" caring for someone who is going through cancer or has a kid with cancer. You don't need to be touchy feely, just make a modicum of effort to scrounge up some compassion.

  • @shrekgamer4199
    @shrekgamer41992 жыл бұрын

    Man this actors are so good

  • @dorothyreese672
    @dorothyreese672 Жыл бұрын

    This is the way Dr's are and most of the entire medical staff

  • @kollygodders5019
    @kollygodders50193 жыл бұрын

    A couple of years ago,I was diagnosed with Prostate Cancer.However, no-one addressed the problem and underlying fear that I had about how serious the situation was...and I was too scared to ask!However,I got on pretty well with my GP and we talked about my Merc.that she said she admired.I mentioned that I was thinking about leasing another....to which she suggested was not a good idea; she said that leasing in my condition would “ cause problems for my family..”.I asked her to expand on her smiling comment,to which she replied that I only had “ months “ left,and that I should also wind-up my business and affairs ASAP! Until then,I had only been aware of having a serious illness! Now,a year and a bit later,I am pleased to say that I am still alive and kicking! Chemo worked and my PSA has apparently dropped and the tumour shrunk and I can visualize a future years down the road. Humour helps,even in dire-sounding situations! ( I do now intend to lease another Mercedes!) MEN...IT’S IMPORTANT...GET THE TEST! It may be embarrassing,but it could save your life!

  • @James-eg7jd

    @James-eg7jd

    2 жыл бұрын

    Thanks for sharing. What a strange way the GP had to broach the subject. I hope your cancer never returns and F cancer!

  • @ALEXZIAN534
    @ALEXZIAN5342 жыл бұрын

    Great video ! Love it 🤩

  • @pamelasalyers5554
    @pamelasalyers5554 Жыл бұрын

    This guy exemplifies the idea that you can't teach compassion

  • @Pablovru
    @Pablovru6 жыл бұрын

    He ded af m8

  • @adeniyiamos917
    @adeniyiamos9177 жыл бұрын

    Oh!, sorry, this was corrected later on. It is excellent.

  • @ninab2509
    @ninab25095 жыл бұрын

    For some reason the second one made me cry

  • @jumbo6498
    @jumbo64985 жыл бұрын

    Dang, my boy Timmy got a brain tumor twice in one week 😎

  • @PranavTheGreat1

    @PranavTheGreat1

    2 жыл бұрын

    Not funny bro many people die of cancer

  • @jumbo6498

    @jumbo6498

    2 жыл бұрын

    @@PranavTheGreat1 I had and survived cancer. It's okay

  • @binladen2739
    @binladen27396 жыл бұрын

    the first one is funny! the man is hilarious!

  • @MoonChicken1
    @MoonChicken16 жыл бұрын

    If anyone cant see these guys are all actors i feel sorry for them

  • @marilaucher9989

    @marilaucher9989

    5 жыл бұрын

    Terrible ones at that. Ha.

  • @rachelgoldman3968
    @rachelgoldman39684 жыл бұрын

    When I was 15 I was diagnosed with stage 4 cancer. I didn't know til a cpl months ago that my.mom fainted when they told her.😢 As a parent myself now I can't even imagine the surprise & shock! Love ya mom ❤❤❤❤

  • @notajedimaster2489
    @notajedimaster24896 жыл бұрын

    PRANKED!!!!! Omg they totally fell for it!!!!!

  • @rubenmocuta3109
    @rubenmocuta31092 жыл бұрын

    This might be funny but let me tell you, after trying to ride out what turned out to be trigeminal neuralgia, an ER nurse asked me, "What do you hope to accomplish with this ER visit?". I plainly responded that I hoped his attitude would changed, requested a doctor see me, and hoped to accomplish completing a formal complaint for addressing me like I was an addict trying to get a fix.

  • @SrikanthReddyBadveli
    @SrikanthReddyBadveli2 жыл бұрын

    Dr House MD is the best guy for the first doctor role

  • @WilliamSmith-lc9fu
    @WilliamSmith-lc9fu Жыл бұрын

    The mom needs an award

  • @sherlytanco2835
    @sherlytanco28354 жыл бұрын

    The first example is how doctors actually deliver this kind of news in Puerto Rico, they don’t have time to sit down and have a long talk with patients relatives.

  • @fitriisa4804
    @fitriisa48045 жыл бұрын

    Great!

  • @f1dario
    @f1dario6 жыл бұрын

    It's been a while since this video posted. Has anybody heard how Jimmy is doing?

  • @CaptchaNeon

    @CaptchaNeon

    6 жыл бұрын

    Todd Davis Since no one can spell dead, I will. He never existed so it’s like the death of an imaginary friend!

  • @cryme4640

    @cryme4640

    6 жыл бұрын

    Captcha Neon dead? its deaded

  • @gtb2009b

    @gtb2009b

    6 жыл бұрын

    He died not long after the biopsy his parents signed a paper that saved the doctor from any responsibility

  • @HUNGRYHEART48

    @HUNGRYHEART48

    5 жыл бұрын

    Well its just benign and they cut it off and since it was early stage he went home after week

  • @leomonz

    @leomonz

    5 жыл бұрын

    Jimmy is RIP and Jimmys mom just told the doctor Jimmy actually is his son.... now the doctor is sad

  • @EPmessi9800
    @EPmessi98006 жыл бұрын

    "Any other questions?"

  • @okhottie2nv
    @okhottie2nv3 жыл бұрын

    This mom is so good

  • @29MAF
    @29MAF5 жыл бұрын

    I have no issues with either delivery. My wife had a major heart episode last year and I deal with up front in your face explanations. I dont want it sugar coated. Take the emotion out of it especially when you are trying to make decisions based on whats best. It sucks but it is best to get it straight.

  • @allidoiscry4119

    @allidoiscry4119

    4 жыл бұрын

    Same. Sometimes it's even worse if the doctor gets too emotionally involved.. Like "oh shit, even the doctor is losing it, this must be really bad"..

  • @NurseNick420

    @NurseNick420

    4 жыл бұрын

    I agree! I think this example is the best example, honestly. Beating around the bush and building emotional suspense in the patient/family member is even worse than actually hearing the news. The best thing to do is to rip the bandaid off and discuss treatment options.

  • @virginiaspeciale8641
    @virginiaspeciale86412 жыл бұрын

    He’s all heart!!

  • @janejanis6397
    @janejanis63976 жыл бұрын

    i prefer the first option more. just you know .... rip it off like a band aid.

  • @dr.snowman4883

    @dr.snowman4883

    5 жыл бұрын

    "quick and painful" - handsome jack

  • @Ludochris

    @Ludochris

    4 жыл бұрын

    So you like: your dad has stage 4 cancer, goodbye, 4 months btw.

  • @brannon5311
    @brannon53113 жыл бұрын

    In 1997 my mother was diagnosed with a Gliolblastoma Multiforme, which is 99% fatal. Her MRI was scheduled for the morning. Her neurologist called me when I was about to go onstage that evening. "She has a large mass. It's definitely cancer. It's inoperable. Radiation would only mutilate her. I'm prescribing Dexamethasone to reduce the brain swelling. Everybody has their time and this is hers. Meanwhile, Christmas is coming up." My mother died eight months later but I got her the hell away from that neurologist and found another who actually had a large degree of humanity. He made our journey much less painful.

  • @minakoa7178
    @minakoa71782 жыл бұрын

    Good actors!!! Wow.

  • @hauserlisa1
    @hauserlisa12 жыл бұрын

    sadly example 1 happens way too often. I know that doctors, first responders, etc can become desensitized over time but they need to remember that it's probably the "first" time for the family members. While we do appreciate what they do, more needs to be taught on how to use good "bedside manner."

  • @Hello_Grendel
    @Hello_Grendel4 жыл бұрын

    Great, now everytime a doctor sits down I'm going to be bracing for bad news.

  • @sicr7373
    @sicr7373 Жыл бұрын

    "What's the prognosis Doc?" "Don't buy any LP's!"

  • @alacrity2670
    @alacrity26706 жыл бұрын

    they should come in and say "we arent sure, but you should be planning for worst case scenario".

  • @andrewhaubois7225
    @andrewhaubois72255 жыл бұрын

    Dad looks like he came from the bar and met mom at the hospital Haha

  • @saraflint2982
    @saraflint29824 жыл бұрын

    My grandma had an emergency room doctor tell her she was going to die. That's exactly how he said it. He didn't even have the decency not to say it in front of her. "You're going to die. This (blood clot in her colon) is going to kill you." For the next 2-3 days, my grandma was absolutely terrified. She died a little over 4 days later, aged 96. (I was never in contact with the rude doctor.)

  • @HadiyaHamza
    @HadiyaHamza7 жыл бұрын

    guys watch the whole video.

  • @jannelbarraza6784
    @jannelbarraza67842 жыл бұрын

    Wonderful job everyone 👏 👍 🙌 👌 😀 ❤️ 👏 👍 🙌 🙏🙏🙏🙏💪💪💛💛💛💛

  • @NickanM
    @NickanM5 жыл бұрын

    *_The bad doc had a nice twin!_*

  • @robpeters2296
    @robpeters22965 жыл бұрын

    The doctor should also give statics on how common it is and, if its in an easier area of the brain to take out

  • @phei3xoloxi3pher97
    @phei3xoloxi3pher973 жыл бұрын

    Whats the mothers name..she is really beautiful actress

  • @rachaelwhittingham5839
    @rachaelwhittingham58393 жыл бұрын

    My grandpa died from cancer all of his body in the brain and everything in his body last week

  • @phuonghoa3312
    @phuonghoa33124 жыл бұрын

    i want to find another video that similar that video( about shouldn't and should do when giving bad news in medicine). please help me. are you have key word for find it? im so sorry if you difficult to understand me because i'm from vietnm and i'm not good at english.

  • @deepblue1987
    @deepblue19873 жыл бұрын

    3:18 the silence here! 😂

  • @michaeldiehl2458
    @michaeldiehl24585 жыл бұрын

    The husband looks a lot like the repair man from the show, suite life of Zach and Cody

  • @teenage5560

    @teenage5560

    3 жыл бұрын

    Irwin?

  • @MikeyFilms

    @MikeyFilms

    3 жыл бұрын

    @@teenage5560 *Arwin

  • @nickcurran3105
    @nickcurran31053 жыл бұрын

    Oh man, I have three kids and the prospect of something like this is horrifying.

  • @thavambase6907
    @thavambase69074 жыл бұрын

    ITs sad how real the first scenario is......its how one doctor told us my grandfather had cancer "Oh yea i did the scope it looks like he has some sorta cancer...you guys go wait out front."

  • @67DUTCHMAN
    @67DUTCHMAN2 жыл бұрын

    Don't encourage this hysterical woman to go right to denial. Just tell her the raw, clear truth.

  • @cal2644
    @cal2644 Жыл бұрын

    today i learned that because of my autism-induced flat affect and the fact that "what not to do" looks like something that would come perfectly natural to me, i should not be a doctor.

  • @67DUTCHMAN
    @67DUTCHMAN2 жыл бұрын

    No matter how you deliver bad news, women will always get hysterical.

  • @danash5460
    @danash54602 жыл бұрын

    I mean I kept checking is this a movie or something!! Oscar for the mom please! !

  • @paulweaver7074
    @paulweaver70742 жыл бұрын

    Imagine a doctor telling a man that his mother had a brain tumor in much the same way as the doctor in this first example. Then imagine that same doctor telling that same man on his next visit that the tumor had somehow miraculously disappeared, again in that same emotionless tone. It happened. I was that man and the mother was mine.

  • @ThePHYL
    @ThePHYL2 жыл бұрын

    I saw how the doctor told my sister was minute by minute, she lived in a coma on life support for a few days, it does affect the medical staff, 2 months after my sister died I got a call from a policeman in New York telling me my brother was found dead at home….

  • @Ant-qh1wx
    @Ant-qh1wx3 жыл бұрын

    The first part is like a Gus Johnson skit

  • @JS-qg1ie
    @JS-qg1ie6 жыл бұрын

    I thought the first approach was better. Much more direct and time efficient. Either way the mum is in tears and jimmy still dies a very painful death.

  • @theassening4563
    @theassening45633 жыл бұрын

    maybe it's the acting or me trying to empathise with an absurd situation, but I just burst out laughing when the second approach was used

  • @HollyJolly819
    @HollyJolly819 Жыл бұрын

    I'm shocked with doctors lack of empathy

  • @vleak76
    @vleak764 жыл бұрын

    Never have been a fan of Duke. The first scenario in my opinion, is pretty close to the experiences I’ve had of my own and family members. Do you think he could have showed the scan to the family so they can actually see it?

  • @faizanalvi3932
    @faizanalvi39327 ай бұрын

    shouldve warned them about the news and asked if they would like to hear it

  • @shilothorp8691
    @shilothorp86915 жыл бұрын

    why the fuck am i crying at a fake childs brain tumor at 2am on a friday.

  • @decave
    @decave3 жыл бұрын

    “Nah it’s a brain tumor but uh oh sorry gotta run bye”

  • @davidvillarreal547
    @davidvillarreal5475 жыл бұрын

    The first time he came in. Very rude. Absurd. 2nd time perfect

  • @lohphat
    @lohphat6 жыл бұрын

    In a survey of children diagnosed with autism the #1 profession of one of the parents is medicine, followed by engineering, then programming/tech. I think the demonstrated lack of empathy demonstrated by many doctors may bear this out.

  • @RoastedDogInc
    @RoastedDogInc3 жыл бұрын

    If a doctor would talk to me like this - „Nah,nah it‘s a brain tumor. Bazinga, shit happens!“ - I would throw him out the next window! 🤣

  • @aaronfinnegan5035
    @aaronfinnegan50357 жыл бұрын

    the doctor has no emotion

  • @coopsevy5664
    @coopsevy56644 жыл бұрын

    Doctors need to stop misleading patients, people have the right to know, why do the patient need to ask questions when we are clueless that's why we come to a doctor.