When businesses compete, customers win.

@copainspammeur404

2 жыл бұрын

To an extent. It's a bell curve. A monopoly is bad for customers, but too much competition makes way for low quality to enter the market

@jamescarbon3853

2 жыл бұрын

@@copainspammeur404 That's where market sophistication comes into play. People get burned by the cheaper, low quality offerings by cash grab businesses. Then the winning businesses are the ones who do right by their customers.

@nategriffith

2 жыл бұрын

True that

@sport6368

2 жыл бұрын

True.

@MazdaRX7007

Жыл бұрын

@james carbon It depends, most companies won't change unless they're forced to change or they have actual morals. So as long these companies can survive scamming people, they will keep scamming people, which is why scamming is so rampant today.

This dude is a genius. One day I just want to write him a check to pay him back for all the pure value he's been giving.

@anthonyrude

2 жыл бұрын

I think the 5th one is what i needed ;-)

@htsyami

2 жыл бұрын

Agreed! 💯💯💯

@stripstick

2 жыл бұрын

@@anthonyrude I need to apply all 5 to my business. As a matter of fact it’s our singular goal this year for 2022.

@20xxcomedy

Жыл бұрын

@@anthonyrude Are you bots???

@anthonyrude

Жыл бұрын

@@20xxcomedy yes I am "bots" You should try gramarly

"Do not automate what you can systematise." There's wisdom in that. Thank you Alex!

@mrmushyrooms

Жыл бұрын

Do not automate what you should systematize

@Nick_Taylor.

9 ай бұрын

@@mrmushyroomscame here to write this comment. There's a big difference between "can" and "should."

So much value jammed into every video. My list of things to implement in my business keeps growing.. Thanks so much Alex!

This is one of my favs. I’m about to take massive action on this. PERFECT timing. Thank you Alex for all you do, 90 times over!

This is really, really useful.

I’ve been binging your videos, and this one has SO much value. Top 3 video, Alex.

Alex you're a great human being. Thank you for being honest, thoughtful, and dedicated to providing value.

I just found this channel. Blown away by how much value you are providing👍

There are days where I get nothing but roadblocks in everything I do. Watching you motivates me push through them. Thanks for sharing.

@amazinglif.e3790

4 ай бұрын

How's life been?

@TheMarcius34

3 ай бұрын

@@amazinglif.e3790 How is it for you?

This video was so satisfying for so many reasons. Thanks for this. It was great.

Thanks for all the value you bring to this channel👍🙏🏻👍

Man truly valuable advice you shared here Alex! You simply brought light to the issues I have with my client retention! Thank you SO MUCH!

I was expecting a lot but your tips for decreasing churn were still even better than I thought 👏

“Don’t automate what you can systematize” 🤯🤭🔥🔥🔥

So much Clarity ! Thanks Man !

Bringing the heat Alex"! Incredible advice, keep up the awesome work

Alex, mate, this is one of the very best business lessons I've had in my life (I've had a lot). Many thanks 😁

Every video you make is awesome. Thank you for sharing the 🔥

Always quality stuff Alex. Thanks!

So muuuch value!! Thank you, Alex

Like, share and I'm already subscribed. I learn more from your videos than almost any other channel. Keep up the good work.

Thanks for sharing your wisdom Alex

so good and helpful for what I'm working on right now

I love the suggestions of Personalized cards and actually caring about people.

When I watch your videos my mind is blown by what you teach me!

Thanks Alex for such a valuable information☺️☺️☺️

So simple but yet very few business does this. Alex - I’m always looking forward to your next video.

This is gold :) Thanks Alex, totaly worth it for my bussiness

I have always known that business principles apply to non profit principles and you just proved my intuition thank you!

You are great! You got yourself a new subscriber.

How to reduce churn 1-Contact Non-Consumers 2-Have Exit Interview 3- Regular Community Event - Every quarter 4-Personalized Attention like emails or cards about their individual progress

Wow! This is a really great video, and you have a lot of really great videos

Phenomenal advice as always.

You can see Alex has matured and softened in a good way. Really heartfelt words. What a great man.

REALLY good actionable advice. Some businesses do one or two of these, but none do all five. They think it costs too much. It doesn't. In fact, it can make exponentially more than any costs involved

Awesome work Alex. This video is distilled value. Now if I could offer some constructive feedback to you: I think you should always lead with that phrase in the beginning, “I have nothing to sell you”. It’s genius and it caught my attention and stuck after seeing your videos the first few times. Wishing you continued growth and success on YT 🥇

@NinjaTaskers

3 ай бұрын

Bro... Just making a video abut Alex. You are an innovator of "I have nothing to sell you"?!!!!!! Amazing!

Damn finally an entrepreneur who doesnt spew bullshit to sell a course. Breath of fresh air. Subbed and shared.

Great advice Alex!

amazing video. waiting the next one.

New to mozi nation but just on video sold me on getting the book. Great value

Love this video dude🤘🏻

Golden nuggets, thanks Alex!

Content & Sass level 10/10, and I loved it 😂

this is powerful stuff! I am going to do this with youtubers and what they are doing then go from there!!!

seriously good stuff!

You're inspirational af Alex, thank you for everything!

Thanks for the nuggets

I like that. Do not automate what you should systematize. 💯

Saludos Sensei, I always learn a lot.

This is great information. Systems > Automation 🙌🏻✨

This is 🥇 Thank you Alex!

Pure gold for any service business.

Wow - so good. Subscribed!

Thank you Alex

Great Video!

Perfect example of Dan Sullivan's "Who Not How" process. Love it!

This channel is a gold mine.

Wow this video is brilliant. Thanks a lot. Really

Lol love this! "You started off with the black band now your on the yellow, good for you!"

What a great advice

Legit the coolest KZreadr out there rn

Thank you so much!

Thank you

The value in this channel is unreal

This maps exactly to Software as a Service. "Well, this only works for gyms. Oh are the humans in your business different?" 👏

Extremely valuable video 👌👌

The exit interview is interesting. I would personally never do that unless there was cash incentive. I join and cancel gyms 2/3 times a year, usually due to scheduling.

@6:40

Thank You soo much

Always bringing in the gold.

Amazing content. I will definitely not be among the 99% of broke people iA - keep the content coming bro.

I live in a town with a few gyms but nothing in the location where i live, about 15 mins outta town - there is a booming population out there and no one has started a gym, ive thought about it but legit have nowhere to start (already work 9-5 fulltime) but jesus i reckon a 24/7 gym there would be so busy.

So in short you organized a high paying mastermind.

Absolute Gold!

Man! You are so alwesome!

thank you

Will do content like this on my channel. Love it

"Do not automate what you can systematise" has blew my mind already.

Genius thank you

This is next level

The entrepreneur of the year 🔥

I like that you had a problem and didn't know how to fix it, so you went and asked the people that did know what to do - and they were your customers.

another gem

This guy gives -10 fucks about the things that don't matter in a youtube channel. Love it

Bro make a video on your workout protocol you are jacked man 🤐🤐

@justpgit

2 жыл бұрын

second this

@BuffHippy

2 жыл бұрын

it's full body style, 3 workouts, he just cycles through it. thing is, he just hasn't missed a day for 15 years.

Golden!

Hi Alex, I tried to buy your book ( kindle version ) but It's currently not available, would it be available again?, And thank you for your efforts

Decreasing churn is an excellent way of increasing LTV and Profits. Ways to decrease churn: Contact people not using the product/service. Exit interviews before they cancel so you can identify what is wrong with the business and product and fix it. Incredibly valuable data. Sometimes people cancel because of unsolved pain (which can be solved and charged for on an upsell) Have community events and reasons for them to not cancel. You can increase prices and grandfather them, give them long term customer bonuses. Check on the customer frequently, make them feel cared for. Once every week or 2 weeks. Don't automate communication.

Good lucid stuff.

I have never shared anyone’s KZread videos as much as I share yours. Your value without asking for money is insane.

This video could be worth $0 or $100k (or more) depending on what you do with it. Really great value.

Once I get my fulfillment team in place, I am immediately adding all five of these into my business. Although, I do have some of them it could be MUCH better.

Alex is my personal MBA 💪💪

love your videos Alex ❤️ everytime i get an idea how to implement some things on my business which is not fitness.

@vokalni.trening

Жыл бұрын

💪✨

That bye at the end alone was enough to give energy and motivation lol. Learn to give a **** people

Bomb and nothing less. King

9:53 i have no idea why but i was laughing my ass off here

Opened KZread for meditation while driving to work, 45 mins later I’m still listening to Alex 😑

I guess this emphasizes just how important customer service, when done in the right way, is. Most people don't even look at their churn metric and only focus on bringing new customers in. However, what they don't realize is that churn is fully preventable and actually compounds to take away significant portions of revenue. This works because business with higher churn rates actually have lower LTV. Thus, fixing the churn in your business could potentially make you significant more money in the long run then just focusing on your CAC.