CNBC really upping their KZread game.

@aamirc

4 жыл бұрын

@Softy standard for CNBC

@ruvin7023

4 жыл бұрын

Ikr. It's the only thing that made me subscribe.

@MaximusTheChosenOne

4 жыл бұрын

They’ve been doing these for years...

@bliztix2

4 жыл бұрын

Softy this is not out of the ordinary for CNBC, there’s probably a 100 of these mini documentary news segments on this channel.

@brajeshsingh2391

4 жыл бұрын

yes CNBC is trying to capture the unique stuff on the world and business. good.

Wal Mart: stand in line for 30 minutes to return an item Amazon: we'll pick it up at your door 🚚

@faith223

4 жыл бұрын

@Pranta Biswas in india

@jon-unicorn-doxxer

4 жыл бұрын

@Pranta Biswas overpride Indian detected...

@naegleriafowleri2230

4 жыл бұрын

walmart sucks ass i hate going to that place, would rather go to the dollar store too bad they don't have healthy food there, they never have carts or baskets, bunch of people always in the way, and not enough workers at the registers, full of lines, automated machines never work

@Gamergodxxxx

4 жыл бұрын

@@jon-unicorn-doxxer how is he being overpride ? He mentioned "Walmart owned" which is embarrassing for us since we don't have a major e commerce company of our own

@Monster12255

4 жыл бұрын

You get your money back faster from waiting in line than by waiting for someone to pick it up and make it to the warehouse.

Who are these 21% who DON'T want free return shipping lol wtf

@misakamikoto8785

4 жыл бұрын

and the total % don't add up to 100%...

@testtanh1033

4 жыл бұрын

Misaka Mikoto 79+21 + ?

@vibecompz4330

4 жыл бұрын

They don't mind paying

@misakamikoto8785

4 жыл бұрын

@@testtanh1033 3:09 34+21+14+10+9+5+4=97.

@RedShiftMusic

4 жыл бұрын

The cost of the "free return" is added to the sale price, whether you return it or not.

if companies would stop false advertising on amazon, we wouldn't need to return our purchases.

@sj4632

4 жыл бұрын

True.

@XeonProductions

4 жыл бұрын

There's also just a bunch of garbage products that break after a single use or fail in some epic way. I've had the worst luck with replacement computer parts.

@CalvinHikes

4 жыл бұрын

Well, a significant percentage would not need to be returned. I never know why or how these companies get away with some of their terrible false advertisements and lies.

@witchyhours1576

4 жыл бұрын

_sad_ , that's never happened to me before lmao

@johnnyle5107

4 жыл бұрын

Sometime there are fake reviews as well.

I returned an Amazon item to a UPS store. It took less than a minute, and was probably the fastest return I've ever done.

@stuffandmore5875

4 жыл бұрын

I work at UPS. We have TRAILERS full of Amazon returns, and that's just our Hub.

@DeeRio9546

4 жыл бұрын

Same I was like hmm cool.

@naught_

4 жыл бұрын

There's an amazon store in my town. Whenever I need to make a return I literally just walk in and put my package in a drop box. In and out in 15 seconds, barely enough time to say have a nice day to the person working there.

@tiko5876

4 жыл бұрын

Stuff and more Day sort Loader here. That smirk is forever ingrained in my mind, also. Yall wouldn’t believe just how much those packages go through to get to you sometimes lmao. The abuse!

@oceanwater6887

4 жыл бұрын

Me too

I’m surprised they didn’t talk about the whole “I bought $3000 worth of amazon returns for $400!!”

@user-hc9qv9yb9m

4 жыл бұрын

From who?

@awsome6589

4 жыл бұрын

@Karanjeet Kainth not anymore. By blurting it out.

@KieranMullen

4 жыл бұрын

888lots or bulq pallet returns are scams anyway

@VBKing2

4 жыл бұрын

They kind of did @ 14:40

@jocerv43

4 жыл бұрын

Only really worth it if you have the time to resell.

Who is profiting off all that cardboard? That looks like the real winner.

@tirsden

4 жыл бұрын

The tree mafia. That one sapling grove down the street was so cute, but then I heard those leafy critters got into debt and now the space is a petunia patch. Weird.

@tuxmusicman

4 жыл бұрын

And now straws are made of cardboard too. They just keep getting richer 😂

@jba2048

4 жыл бұрын

The paper mills. A friend of mine is a chemist at one. They are printing money with that cardboard. I got into the wrong business.

@Mrcaffinebean

4 жыл бұрын

PapaWheelie it’s all fun and games until Amazon wants to get into cardboard manufacturing 😂

@chinarut

4 жыл бұрын

sounds like the next episode 4 u! kzread.info/dash/bejne/lI2ck62NltzKprg.html

When working in retail, one really begins to understand just how disgusting, rude and trashy people truly are. When I worked at Gucci, people would buy a shirt on Friday, wear it for the weekend and return it on Monday smelling of cigarettes, alcohol and sweat. One lady wanted to return a headband she purchased 15 years ago, so we had to get out the archives because it was no longer in the system. The worst is a woman who defecated all over a fitting room after we refused to return a shirt. I don’t work in retail now, but when I did, I really began to wonder how the hell we’ve made it this far as a species. There’s just so many idiots out there.

Free returns gives consumers a way of trying out products that they normally wouldn't buy and still be able to return it if they didn't like it. It means that consumers usually will buy more items and keep a lot of them even if they return some.

@mahammad

4 жыл бұрын

Commando Master if they abuse the returns, it’s known that their accounts are banned

@Chicago48

4 жыл бұрын

Some ecommerce retailers incl. AMZ will have a "try" before you buy. If you don't return it w/n 7 days, they will charge your account. Thredup is doing this too.

@jeshellecerbito6697

4 жыл бұрын

@@Chicago48 Prime Wardrobe

@anshuman2089

4 жыл бұрын

@Cellphone Dave At one point in history Amazon was a small business. Nothing is stopping from small businesses to work harder/smarter and grow.

@nitin577

4 жыл бұрын

@@anshuman2089 Amzon does... By either buying them or outplaying them.

FunFact: FedEx is buying UPS to compete with Amazon delivery and to rename the new company: FED-UP

@4RunnerSteve

4 жыл бұрын

Angelo 23 F-UPS

@77.88.

4 жыл бұрын

Sorry FedEx and UPS you lose and will never compete with Amazon same goes for Walmart...

@donnajoseph-barford1076

4 жыл бұрын

Yeah. I love Fed Ex

@Yahriel

4 жыл бұрын

fun fact: this joke is really, really old

@annabellehart3763

3 жыл бұрын

They are probably really FED-UP with Amazon being the best

As a heavy Amazon user, I avoided purchasing clothes just out of concern of returns being too much effort. Now that they have the Kohls return option I notice that I don’t hesitate to purchase clothing since they have removed that perception of difficulty returning small items. I also like that Kohls offers a coupon with all returns and I find myself picking up additional items while there. Before Amazon partnered with Kohls, I had not been to a Kohls since the late 90s. It truly is a win win for both Amazon and Kohls.

@boutiquebitcoin809

Жыл бұрын

Amazon has a pickup return where they come to your house with USPS driver to pick up your order for free and then the next business day your object that is broken is replaced or you get your money back if you just want your money back and not the item

@Rogue18401

Жыл бұрын

They also have try before you buy too!!!

I didn’t even know you could do Amazon returns at Kohls lol 😂

@JustHere751

4 жыл бұрын

Chengmaster yeah you can since June but it didn’t officially roll out until July and you get a coupon to use at kohls

@TheRealFutureMillionaire

4 жыл бұрын

Neither did I until about a month ago. Lucky for me there's one 5 minutes by my house. I've used it twice so far.

@superioralways3542

4 жыл бұрын

Me neither. This is convenient though

@adrizel4141

4 жыл бұрын

Jonathan Hernandez YOU ABUSER

@francismoon7546

4 жыл бұрын

Dont need to even package it properly. Just take the item in an open box, show the app barcode, collect receipt. Literally lasts 1 minute.

They dump out unwanted products?? I'm going dumpster diving everyday outside the warehouse.

@dubious6718

4 жыл бұрын

They are locked with cameras pointed at them, and when you get caught you go to prison for stealing

@porsched

4 жыл бұрын

@@dubious6718 wtf for stealing things they are throwing away which is then trash

@ThuyTran-um3xh

4 жыл бұрын

porsched trash but still their trash lol

@2averageguysgaming339

4 жыл бұрын

@@porsched im assuming their rationale is that if they let you take that trash, they're losing out on sales where you would've bought that item if you hadn't just got it for free by dumpster diving.

@jon-unicorn-doxxer

4 жыл бұрын

There's a chance it will be a trespassing too...if the dump site is a private property...

I mainly buy clothes in store so I could see if it fits and if I like it. It's a hassle to deal with online returns.

@LBZDreamer

4 жыл бұрын

I hate buying clothes online too.

@August12350

4 жыл бұрын

I buy only electronic prdocts,and hardware....online .

@jocerv43

4 жыл бұрын

Unless it's merch or something in general sizes like sweaters or tees.

@Sandlin22

4 жыл бұрын

Depends on how you look at it. You got dressed, got in a car and drove dealing with traffic/stoplights etc, walked around a store finding what you want, spent time in dressing rooms, the list goes on. I use Amazon wardrobe. I get to try it on before I buy it and what I don't like goes back in the bag with a provided return sticker and gets tossed in a mail box. It's way less of a hassle than going to the store and trying stuff on. Plus I get to use the availability of the internet with vast options opposed to a single stores stock and I get to do it naked. Capitalism for the win.

@misakamikoto8785

4 жыл бұрын

@@Sandlin22 I think the next technology should be AR/VR wardrobe, where you wear your cloth in virtual reality and see how you like it in different angle, but then again not everyone buy those expensive headset.

My best two Amazon issues I’ve dealt with was, Once I bought my $250 gaming desk, once I opened the box I was in shock that the back lady corner was damaged like it was dropped on that corner during shipping, so I called and complained to Amazon, Well they didn’t wanna bother having me return the entire desk so they just refunded me my total $250 and I got to keep the desk anyway, then I used the $250 refund to buy my ultrawide gaming monitor so essentially got the desk and the monitor for that $250 Then more recently, we moved into our trailer house back in May, then we bought a crib guard on Amazon for our now 1yr old daughter and they delivered it to the wrong trailer house in our park, We had to walk around the park trying to find the house that matched the picture of the house Amazon actually delivered it to, we found the house but the package was gone and no one answered the door, so we went home and called and complained to Amazon, we ended up getting over $200 gifted to us to cover the loss from not getting the item we bought plus extra for having such a difficult experience, then like two days later the neighbor who got our package came walking around the block and found us and we finally got the item after we had already got the free $200 from Amazon lol

I used to work at an Amazon sortation facility. They decided to set up at that facility in 2019 an employee outlet store as a test of concept for 3 months to sell returned items. It showed a profit just selling to Amazon employees in the Puget Sound area.

@audreymcneal

2 жыл бұрын

This is cool! Less waste and good employee perk

Amazon: Please buy from us and not our competitors! Me: You have competitors?

@sanane66543

4 жыл бұрын

in europe they have alot

@mekf

4 жыл бұрын

You: please laugh at my wisdom! Me: You have wisdom?

@alexnezhynsky9707

4 жыл бұрын

If they didn't have competitors they'd jack up the prices and screw you over.

@frenchfries8745

4 жыл бұрын

I think real competitors is the offline stores.

@DonJulio510

4 жыл бұрын

Alex Nezhynsky yup.

Amazon returns to Kohl's is great, especially since on the return receipt they give you a 20% off one item for use in Kohl's, so I find myself 1/2 the time end up buying something at Kohl's (usually a new shirt).

@shawnh9677

4 жыл бұрын

thats their whole master plan and it works evidently.

@dylanf3108

4 жыл бұрын

Shawn H I mean nothing wrong with it. It is a mutually beneficial partnership for a struggling retailer in Kohl’s.

@antoinecharlesdegaulle580

3 жыл бұрын

Same

My wife is responsible for half of all returns.

@armytruth6860

4 жыл бұрын

Stephen good onw

@skrittle555

4 жыл бұрын

my mom is the other half lol

@CalvinHikes

4 жыл бұрын

Lol.

@seminolerick6845

4 жыл бұрын

You total family salary must be in the Bill Gates range !

@gorybonghit3211

4 жыл бұрын

@EpicGamerGuy Wierdo how is anything here an ok boomer moment?

I am a very long term Amazon customer. Overall I am very happy with the service and I think the company is superb. My one gripe are the reviews. I always write a review, especially if the product is good. But on the rare occasion that I buy a product through Amazon and it is poor or the seller customer after sales service is bad - then I write a one star review. Time and again I am told my review is not acceptable and cannot be published. I never use bad language or unacceptable commets. But the bad reviews stay hidden. I wonder how many other Amazon customers have found this "selective" review policy. Not a good reputation for Amazon to have after all their years of hard work creating the best on-line company in history.

They used the same Mexican guy clip in 6 videos.

@antonhelsgaun

4 жыл бұрын

Lol. Gotta use the stock photo well

@lilyy1356

4 жыл бұрын

they made a video about amazon shipping and that guy walked us through his job/the process. theyre just reusing relevant footage aha

@nathancosta36

4 жыл бұрын

That is evidence of a low budget.

@thegreatanointedlordtrump.336

4 жыл бұрын

The wall is coming up amigos!

@progmanmike

4 жыл бұрын

At least they didn't play his lispy girl voice 😂

Half of all e-commerce?! Amazons getting close to a monopoly!

@DavidSchertz

4 жыл бұрын

DJ #Yang2020

@angryyoungman4389

4 жыл бұрын

They are monopoly my friend. People launch there products in Market after Amazon.

@Sandlin22

4 жыл бұрын

Good they're awesome but they'll never conquer Walmart who also (in my area) offer free 1 day delivery.

@Sandlin22

4 жыл бұрын

@@DavidSchertz yang is garbage hence is polling lol only bums want him in office

@DavidSchertz

4 жыл бұрын

Tron_23 1. If you were going to edit your own post at least double check your spelling and grammar. 2. Yes he must be a total loser going from 0% to 10% in six months. LOL. That’s the most growth out of any candidate. Next time check the #MATH my friend.

The logistics and customer profiling system behind this is insane. What a great video and topic!

@psychosious

4 жыл бұрын

Seth Deegan it’s nothing more than data crunching,it’s not impressive. It’s simply algorithms and numbers being recorded..

@seth_deegan

4 жыл бұрын

@@psychosious I'm an active developer myself. Yes I agree it's just algorithms, but someone had to make those algorithms (which need to be finely tuned or else Amazon would lose millions) and the whole process itself is just amazing in my opinion. If you really think it's that easy, go make an eCommerce site yourself and compete with Amazon. There's a reason why they're one of the "big tech" companies. It takes a team to make stuff like this happen.

@psychosious

4 жыл бұрын

Seth Deegan I worked for Amazon returns as a kiazan committee advisor, please tell me more... sarcasm is intended.. Amazon has so many flaws in its systems is pathetic and they choose to ignore many of them due to the costs hitting FBA vendors rather than their bottom dollar.

@seth_deegan

4 жыл бұрын

@@psychosious I can agree with that.

Am i the only one that gets a big box with only a pair of batteries inside?

@Sandlin22

4 жыл бұрын

My packaging is usually normal but one time I got a DVD in a box that a kids pool could fit in lol

@iKayorei

4 жыл бұрын

One time I ordered a Samsung sd card and they put in in a yellow flat envelope that could hope like 2,000 of them, such a waste.

@JudeTheYoutubePoopersubscribe

4 жыл бұрын

Bought a keyboard and the box it came in could probably fit 5 of the keyboards lmao.

@ceesklumper

4 жыл бұрын

Just today picked up a blister of 5 watch batteries at amazon in a box that could have held 1,000 of them. Why not in an envelope?

@michaeljordan6008

4 жыл бұрын

Because they can’t invest in the ideal package for every tiny order. It’s a complete waste of their time and money. The money they might save on postage isn’t worth it.

I learn more in 10 minutes of cnbc than I do 10 hours of MSNBC

@Beachdudeca

4 жыл бұрын

Caleb , think u meant the last 10 years of MSNBC :)

@markus8994

4 жыл бұрын

@@hwfq34fajw9foiffawdiufhuaiwfhw CNBC is business and MSNBC is political. you learn nothing with MSNBC. They just talk all the time 😂

@alexnezhynsky9707

4 жыл бұрын

And more than 10 years in school

@vooteimer1234

4 жыл бұрын

Caleb and still less than other outlets

This is one of the main reasons why my family loves Amazon and are Prime Members. The entire return process is so awesome! No matter what we're buying online, we almost always end up buying from Amazon, because we know if we don't like a product, we can easily return it without any hassle and loss of money.

😭 poor amazon having all these returns while not paying taxes and crushing every other business

@saschamayer4050

4 жыл бұрын

😂

@sparely

4 жыл бұрын

Sounds familiar like when walmart was stealing business es before amazon was big

@DarkArachnid666

4 жыл бұрын

How are they "crushing" other businesses when part of their business model involves making it easier for other businesses to make sales?

@rinalds1620

4 жыл бұрын

@@DarkArachnid666 you literally just explained yourself.

@williewilcoxen7735

4 жыл бұрын

not to mention the fact that all of these costs are charged back to the actual amazon sellers - Amazon isn't losing any money on returns - that is laughable

It’s okay. Amazon doesn’t even pay taxes. I’m sure they’re fine handling return costs

@PigPrideGaming

4 жыл бұрын

they only paid no federal income tax, they paid taxes on everything else

@dominiktorres8256

4 жыл бұрын

PigPride 20 billion in revenue 0 back use ur brain dog

@MRGUSTAVOCHICKENFRING

4 жыл бұрын

I was looking for this comment ♥

@FENXMillennia

4 жыл бұрын

Then they take those savings and automate the work, robot workers also don't pay taxes. Yang2020

@nicolel_

4 жыл бұрын

That is a fact #yanggotthedata

Here's free billion dollar advise, take all those returns and sell them as "Amazon Certified Returns", and sell them at a lower cost.

@TheMadridTv

3 жыл бұрын

How much will this cost in term of employees, rent, warehouse, software.. etc? Probably close to a billion a year

@sundancer3700

3 жыл бұрын

I have been buying Amazon returns for over 10 years and selling them on eBay and Amazon. Great way to make a nice 6 figure income.

@youngfinance6319

3 жыл бұрын

@@sundancer3700 yup the Amazon return industry has a lot of potential for the small resellers

didn't realize that Peter Griffin knew so much about amazon returns

@yacinecabba363

3 жыл бұрын

how come???

@Sjrick

3 жыл бұрын

He looks like a human that was returned. That faulty eye and chin.

Yo this latino Amazon Flex driver has made more cameos than Stan Lee

Hurdles for returning items should be increasing not decreasing. Consumers need to think before they buy

Returns can be sold with a 50% or more discount, without return To avoid abuse, same person that returned the item, can't buy it at the discounted price

@drazgul9403

4 жыл бұрын

Amazon marketplace

@adityamishra6252

4 жыл бұрын

They can just buy it with a different account.

@gmarefan

4 жыл бұрын

@@adityamishra6252 sure but they won't have Amazon prime on that account unless it is a friend's

@antonhelsgaun

4 жыл бұрын

@@gmarefan or just have two accounts with prime

Finally some decent content with deep information. I liked this documentary.

In spite of this paid advertisement for Amazon, the 'big step' they've taken to change returns is IMMEDIATELY reselling returned items to the next person in line to purchase. I recently bought a battery charger that looked like it had been dropped down a flight of stairs. I returned it and left a review, only to find that the exact same damage was reported on the exact same item, with photos included. It's the exact same one I had bought. It was listed OVER AND OVER AGAIN. HOW is this supposed to increase consumer confidence, again?

@tirsden

4 жыл бұрын

Makes me wonder if you could put a note in the box or something... "I bought this on date x/x/x and returned it because it's someone's returned trash" "ugh, I returned it too" "guess I'm number three, err four?"

Being able to return items to Kohls has had a chilling effect on my Amazon shopping. I am buying more Amazon items but ONLY if I know it can be returned to Kohls, otherwise I will skip the item. Sadly, my Kohls doesn't get much of my business because they refuse to maintain enough staff to make the lines move with any degree of speed. But I do think about buying things at Kohls more now than before since I have more reason to visit the store.

I’ve done a ton of returns on Amazon and the process is a breeze and the customer service people are excellent. This is why Amazon rules the world and is a 100+ billion dollar business. They know what causes the biggest problems in their business and they make it simple and easy.

@chindodawg

4 жыл бұрын

Thank you for being part of the problem

@tonymartin3376

Жыл бұрын

Plus there’s the whole monopoly, non-unionized thing, and exploiting the US’s treatment of workers as serfs.

Consumers: We don't want you to burn or throw returned items away! Also consumers: keep consuming & returning

@CommandoMaster

4 жыл бұрын

It's only a vocal minority. Most people don't care what happens to their returned items.

@huntmine2343

4 жыл бұрын

@@CommandoMaster yeah exactly. We just care that we get our money back. For all I care my return can go to a landfill so long as I get reimbursed for buying something faulty

I don't know if they mentioned it but, what I love about the Kohl's return program from Amazon is they give you a print out proof for the return with a 10 percent off coupon for Kohl's that is good for 7 days or so. And the Amazon return desk at my local Kohl's just happens to be next to the graphic tee's section so i have literally grabbed a couple shirts that i liked and turned around and used that coupon to buy them. So Kohl's got me in the store for an Amazon return and turned into a 20 dollar minus 10 percent coupon purchase. Win, Win.

I in Canada, still restrict my Amazon purchases on items where size matters because the only options we have for in store returns are UPS and Amazon, which are way out of my way. If high density giants like Loblaws or Metro did the same partnership deal as Khols and Whole foods, I would definitely increase my online purchases.

An online retailer should be judged by how good their return policy is.

@bobberry1463

4 жыл бұрын

p3tr0114 I hate buying online but I always buy from Amazon because i know I can trust them.

@JustinLHopkins

4 жыл бұрын

bob berry I fail to see the benefit. I always find items cheaper somewhere other than amazon.

@bobberry1463

4 жыл бұрын

Justin Hopkins really? I normally find it cheaper on Amazon and I enjoy going to store and store and looking at discounts

@JustinLHopkins

4 жыл бұрын

bob berry Yep. Also, if you buy online from a store not located in your state, it’s typically tax free. I also take advantage of currency conversion. For example, if I order something from a legitimate retailer in another county, I can get an item for up to 50% less than in America. International shipments are usually handled by DHL and many companies offer free expedited shipping, so it’s not any more expensive and takes no longer to arrive. I’ve saved a substantial amount of money because of it.

@bobberry1463

4 жыл бұрын

Justin Hopkins now I just feel like you lying

Funny thing is that lots of these returns are sold by the pallet to anyone who wants them for a blind price.

@sijua7695

4 жыл бұрын

How do you know this?

@zombiegun71

4 жыл бұрын

Siju A check out resale rabbit. He shows the pallets he buys. Lots of the boxes inside said pallet are empty and since they are unsorted/verified he pays for items he doesn’t even get.

@randyparsons3188

4 жыл бұрын

Im surprised they didn't mention that. Also, why not just hire some workers to sort through returns and put them back for sale? That's the obvious answer for reducing waste.

@nathankoon7749

4 жыл бұрын

@@randyparsons3188 labor costs for that exceeds the revenue generated from reselling the unit

@ResaleRabbit

4 жыл бұрын

zombiegun71 its a major part of my company and I show some do the pallets on my KZread channel

In India, Amazon personnel comes to your home to pick up a returned item

It blows my mind that good merchandise is disposed of. When I worked in retail we always resold the merchandise unless it was defective.

Anyone else use amazon for a year and two and love it, then start to realize all of the bad things about it and then start going to real stores again. Lol, I love being able to just my stuff instantly without waiting for shipping, and I love being able to inspect my stuff first and try it out. Also shopping is fun and you don’t need to pay for shipping.

Why don't they just open a separate line to sell returned products? They can box random returned products together and sell with a mistery vibe.

@wileecoyote5749

4 жыл бұрын

Risky. Could be defective or missing parts.

@ZuiTV

4 жыл бұрын

They do its Amazon palletes you can find them online but you have to buy in bulk

@ariestommy

4 жыл бұрын

Have you ever heard of the word liability?

@Sandlin22

4 жыл бұрын

They do

I'm liking these mini documentaries. Keep them coming. I always feel bad returning things because I know they often can't be sold again.

The Kohl's return is a game changer for both Amazon and Kohls. I would never enter Kohls if it wasn't for Amazon.

15:17 doin the rams dirty 😂

The pickup from the door part has almost never worked for me because I feel like I have to be home all day to make it work. I was out for a hour one time and they showed up during that window despite me being home for the rest of the day. So annoying! I would like to have a window so I know when I need to be home. Preferably a 2-3 hour window max. I did find out there is an UPS store near by so I no longer rely on that pick up system. I rarely return items though. It's such a pain in the butt and I try to do my best to pick up the right thing I want. I could really never buy clothing online because I like to try things on.

It takes Fed-Ex 5 days to get a package from Texas to me in San Diego. I sometimes get an item from China in 7. Fed-Ex is a joke.🔺

@aidenmorales3811

3 жыл бұрын

Maybe get faster shipping?

My Opinion: People who buy just for fun 4:50 should pay the back sending. This is an absolute inaccapple behavior! Greetings from germany

@Albrecht8000

4 жыл бұрын

​@My Thoughts What has this to do with "german"? Hm??? I just buy only THAT what I want, online and in my "real" life. You see what consequences senceless buying has (employees & environment). Greetings from germany

I bought a cable which I later realized I didn’t need and amazon said I could keep it I thought it was kind of cool. I was completely willing to return it but I did end up using it anyway because I felt bad

They need to lower the price on their "refurbished" items. Usually only $1 or $2 cheaper than the original price doesn't even make it worth it *EDIT* I think they call it "renewed"

@juan2049

4 жыл бұрын

Yup, especially when it comes to electronics that do not have a standard 1-year warranty

@primekrunkergamer188

4 жыл бұрын

buy from amazon warehouse. Its the best even better than renewed items.

Amazon's return policy is a huge reason I am so loyal to them.

Volume too low. yall need a new audio guy

Bought my mom one of those Kitchen Aids, Prime delivery, didn't arrive in time, got my money back and was allowed to keep lol

@toysmostwanted

4 жыл бұрын

Bought a Blue Yeti microphone once from Amazon. Didn't arrive on time so they sent another one via 1-day shipping. Got the mic the next day then a week later the 1st one was delivered. Turns out it got lost in the post office. Contacted Amazon and was told I could keep both.

@drazgul9403

4 жыл бұрын

@@toysmostwanted Damn, thats nice

@BillyGoat32

4 жыл бұрын

Same thing happened to me but with a hair dryer

@angryyoungman4389

4 жыл бұрын

Hey, Amazon is really a Dracula if you'll know the reality. I have worked for Amazon that's why I can say this. They just push the Costs and Losses to the sellers for any mistake and still keeps their cuts. They don't have to pay much. Returnless Refund/replacement is the best option for you when they're gonna throw away that product. They've shown incorrect statistics about Damaging products have highest return rates, actually items not delivered on time have the highest return rates. I think that amazon should be returning the product to original seller as they do for India instead of Burning/dumping it. FBA items are generally those.

15:17 damn did the rams fan dirty lol

I live in rural Maine and bought a used couch on Amazon. They didn't even put it inside of a box when they shipped it here, it was held together with some tape, the UPS driver wouldn't deliver it and made me pick it up at a warehouse. After noticing it was broken, I asked Amazon to return it and they sent a giant truck just to pick it up.

Amazingly informative documentary. I feel guilty about returning now, even though I've only returned 2 amazon items of hundreds I've ordered in the past couple of years.

The Joy's of being a monopoly that pay no taxes

@YusuphYT

4 жыл бұрын

why do people actually believe that 😂😂😂 people are so naive it’s crazy! this is why I haven’t watched the news in 8 years.

@jaybagido775

4 жыл бұрын

What do you mean my Canadian brother?

@derpartyrapper

3 жыл бұрын

Damn i see you in places i didnt expect^^

@JF32304

3 жыл бұрын

umm no company pays taxes. Any and all taxes are passed onto the consumer.

@Alphabet7

3 жыл бұрын

@@YusuphYT so let me get this straight AWS has a 47% cap on the whole internet so they run 47% of the whole internet and they are a little bit less than half of all e-commerce what are you talking about there's no Monopoly

Amazon is a powerful enough force, that they could require manufacturers who want to sell their products on Amazon, handle any of their returned products. This just may result in less "junk" being sold in the first place!

2 possibilities for returns "Wall of Shame". 1) Resell and ship it direct from the local "store" or warehouse. People buying on Amazon don't know or care where it came from. If the return was catalogued correctly eg. "Women's blue blouse size 7" and someone orders a 7 blue blouse, repackage and ship it from the return location. Or 2) set up a weekly, bi-weekly or monthly sale at the warehouse where customers can browse and buy the returned items at a discounted price. Everyone loves a deal. It's not really rocket science. When companies become so large, they tend to forget the HUGE problems are really just a whole bunch of small problems that appear to be much larger than they really are. Simple solutions work for all sizes of problems.

Returns are a big thing for me. I have only ever returned two items in my life. One was for Amazon. £160ish item, returned by Royal mail. Took less than 10 seconds and got an e-mail saying the money will be in my account within 7 days within a minute. The other was at CEX (a second hand store). £8 bluray disk set. It was an 8 disk set and one disk was missing. Took around 20ish minutes lining up with around 5-10 minutes of explaining and a feeling that it was my fault. All in all it took around 40ish minutes and I still have to wait around 7 days.

If happy return had a store for big discounts, I would shop there

Most of the items that my mom makes me buy online we just end up returning anyways. It got to the point that I returned a bunch of items that Amazon actually sent me an email for feedback on what they could do better. I took that as "Hey man! chill with the returns please?"

Amazon has always been wonderful to me as a disabled person.. They have always gone the extra mile for me on deliveries.. But then, I spend a ton of money with Amazon, and have very few returns..

I wanted to return something 3 times and each time I have been told to keep the item. In UK returns just don’t work for Amazon.

Nintendo has a refurbished store on their main website that sells switch's and other items for a way low price and I love that.

@rainretribute9852

4 жыл бұрын

Thanks I didn't know that

@jaredstrand3609

4 жыл бұрын

So does Apple, you just have to type it in the search bar on their website

@uyibigmanevbuomwan2432

4 жыл бұрын

Can someone help me wit the site ,or direct me on how to go about buying the Nintendo or power beat pro from their own site.

@redseasplitter

4 жыл бұрын

@@uyibigmanevbuomwan2432 Google Nintendo refurbished or Apple Refurbished

@uyibigmanevbuomwan2432

4 жыл бұрын

Thanks my friend

Why can't they resell returned items? I always thought that when I returned an item they simply put it back on the shelf...

@singingstars5006

3 жыл бұрын

Yes, particularly when I return it on new condition.

I buy stuff off Amazon so often they would probably do a wellness check on me if I went a week without buying something. The few times I have had to return something it is usually easy to do. There have been a couple of times that the cost of returning something made it impractical to do so. I am more careful now and I buy stuff in stores that have a higher chance of needing to be returned.

Very informative video. I'm surprised they didn't mention anything about resellers.

Hearing all that global stuff remembers me of Buy n Large from WALL-E

Amazon is the best service providing company. I just love them & always prefer them. Easy return & refunds. Genuine product delivery. I'm frm a small town in India. We can also have the top branded stuff nw. Here courier service picks the package from home. There's only one famous courier company which operates in almost a 50 KM area. Thank you Amazon India 😊

I like my job as a clothing and shoes return processor at the Amazon Warehouse. Some of the things we see are interesting for sure! Most things come back in great sellable shape. We repack the items, must do 25 an hour! It's not horrible. I'll be grabbing extra shifts during the upcoming holidays

In United Kingdom returns can be done by Post Office returns by printing return label at home or through app barcode from Amazon app printed at post office

Lemme return my kid real’ quick

@elmong9124

4 жыл бұрын

What’s your choice: Phone them and let them send a delivery person to pick it up Take them to the closest store Put them in the storage box then wait for delivery to take it away Just joking

@sanane66543

4 жыл бұрын

@@elmong9124 i choose option 3 trowing it into a rivir

@anishkarki7825

4 жыл бұрын

Wait.... That's illegal

@sanane66543

4 жыл бұрын

@@anishkarki7825 its not illegal if you never get caught ;o

@treborironwolfe978

4 жыл бұрын

You could probably just put them inside one of those "returned or damaged" item shopping carts that are always lined up by the customer service counter and no one would ever know.

Instead why not giving the customers all the details of the product, like its drawbacks

IDK why but I loved this mini doc. Fascinating. Especially since I'm a huge fan and user of amazon and their returns. Loved it. Thanks.

Burning returned clothes to protect your brand as opposed to donating to people can’t afford it is so unbelievably despicable. Because you don’t want to see poor people in your clothes.

@UncleFjester

4 жыл бұрын

EXACTLY!!! I'm wealthy and wont wear Nike because of chinese knock offs and Blacks wearing it. I also would never be seen in a Hundai or Kia 😎

@cameronhowe1110

4 жыл бұрын

Uncle Fjester ummm the only reason why Nike and other sports wear is in style is because of black people. That’s why they give hundreds of million in sponsorship to rapper/athletes, they don’t want old loser like you wearing it , no offence.

@acoolonthebeat

4 жыл бұрын

Uncle Fjester are you serious or joking?? Because that is very racist

@jamesbond-yx9hi

3 жыл бұрын

Yeah it makes sense though otherwise their customers will stop shopping there.

I've gotten several items from "amazon warehouse" that were misrepresented as "like new" or "very good" that should have been labeled "acceptable" or not resold at all due to poor condition. It appears that no one ever actually opens & looks at these returns. So how they arrive at a condition label, I've no idea. I can see how you could just return a box of dirt which then is resold onto another customer as a used item.

@jonathanwei2477

2 жыл бұрын

for me it's quite the opposite, a few things i got are brand new. like a keyboard piano. everything was in its original packaging, probably a returned gift or buyers remorse. i got it for an excellent discount. there was also a coffee machine that supposedly had scratches, but the one I got was brand new. i presume there were too many of them and they just shipped one from the pile.

For many years, I have never returned anything to Amazon until they started selling cheap crap that breaks on first use.

@nilaomugexi

4 жыл бұрын

why u bought cheap crap ?

Being able to return Amazon products at Kohls has to be the best thing to ever happen to Kohls

I buy online because I don't want to leave my home to go shopping. Same should apply for returns, the last thing I want is to commute to any store to return an item I'm not happy with.

It's a total loss for the seller when a product get returns and customers don't think about Nd neither Amazon. They return or reject when there is no defect.

@spreid_

4 жыл бұрын

Tech Gadget's lol are you trying to say we should feel bad for the seller when returning? I think amazon is doing just fine without my concern

@Linkisss

4 жыл бұрын

Exactly. These people think it's a great thing when it's about burning money to increase your market share, which is really bad for a healthy economy, your company loses money to supposedly win customers loyalty, just like another scams like Uber, wework, etc. : earn billions in funding in the short term by giving an image of success while you are actually losing money. Of course nobody can compete with the unicorns strategy of burning money.

@aceshadowins1310

4 жыл бұрын

Tech Gadget's so you’re saying if i order an item and messed up on the size of the jeans, i shouldn’t return it and waste $40 bucks so these sellers wouldn’t feel bad? Tsk give me a break, i worked hard for that money, no way would i waste it for someone’s “emotional feelings”.

Shout out to those people who check the return policy, I love people like you!

I got a really good deal on Amazon for a Speedo swimsuit. I bought it for $27, but the original price was $74. I think it must have been an open-box return from someone who ordered the wrong size. When I went to "buy it again", it was back up to list price.

Wait, UPS pickups for me are free and it is insanely convenient

lots of JUNK items being sold--- lots of their returns.

Amazon also bought the biggest company that sells returned goods. They are going to own everything.

@DonJulio510

4 жыл бұрын

Thats not a good thing.

@tsunghan_yu

4 жыл бұрын

What's that company?

@ghostnoodle9721

4 жыл бұрын

shortymackinem I dont think he commented on the morality of the situation

@CxA234

4 жыл бұрын

@@tsunghan_yu I think the company he is referring to is Woot...

I'm from Singapore and I've ordered a lot of stuff from Amazon. Some r due to sizing is off for clothes. I returned a couple of stuff.

I know people at small 3D printing companies who have had to deal with people scamming the returns system from returning machines after it goes on sale > not sending the right machine back in the first place. No returns system is perfect but there is some work that has to be done to make it better for everyone all around. That said, an easy return policy is very helpful when purchasing items, especially if you are not sure about something.

Love these kind of video's, keep it up CNBC!

Yes adad is right Amazon sells returned item by the pallet.and people resell on eBay Or Offer up. Everyone wins

Speaking of returns, Amazon takes those used returned goods, cleans, repackages, and sells them as new. I've bought so many items in the last decade that have had microscratches and sometimes fingerprints on them. Those microscratches are usually from when someone wipes a surface down so it's obviously used. Most people don't really notice unless it's obvious.

This is why I was so worry that amazon might think I return alot but I finally get in contact with the carrier and they have PD report on package their and damage

Why don’t they give the excess away to churches. Or community charity organizations

@juanferbazo9979

4 жыл бұрын

sadly it is expensive ://

One man's trash is indeed another man's treasure :)

I often order items labeled as used-good or used-very good from Amazon Warehouse Deals and the item arrives clearly not used, perhaps with just a less than perfect original manufacturer’s factory packaging. It’s a great way to find a good deal.

Yeah, I returned a bad fitting item at Kohls and got a Kohl's 25% off anything coupon (only good for 7 days), so as it's designed, I spent a portion of my effective return in the store. I call that a three way win with how busy my schedule.