Hayahay @ Genesis Hotel Panglao Review: Beware of Hidden Charges

From Tagbilaran airport, we went straight to our accomodation at Alona beach, Panglao island which is just ten (10) to fifteen (15) minutes away. We checked in at Hayahay @ Genesis hotel which is just a stone throw away from the shore.
The room is decent for its price of P2,650 pesos a night. However, we had a bad experience as they charged us P1,000.00 for a broken ring of the plastic key chain. As it turn outs, the hotel has a list of charges for damages in the hotel but such list was never given or explained during the check in process. It was also not included in the terms of conditions of our booking at booking.com.
So for prospective clients, be aware that Hayahay Hotel charges P3,000.00 pesos if you stain the bed sheets, P16,000.00 if you damage the TV, P3,000 if you damage the remote control, and so on.
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Пікірлер: 3

  • @user-ou3uc7do2q
    @user-ou3uc7do2q3 ай бұрын

    Obviously kung nasira mo yung gamit nila liable ka.

  • @roamfromhometv

    @roamfromhometv

    3 ай бұрын

    Agree...but they must be upfront about it. Hindi yung hoholdapin ka na lang ng exorbitant charges na hindi commensurate dun sa nasira mo. Kaya mas ok experience namin sa Mithi...pag check in pa lang sinabi na agad kung ano yung mga charges etc. What's even surprising is that Mithi's charges for lost key is way much cheaper compared dito sa Hayaay even though mas luxurious pa ang Mithi.

  • @dirkhoyer515
    @dirkhoyer5153 ай бұрын

    Thanks a lot for telling something about this Hotel..this hotel is big ganster..I'm planning to stay this Hotel for few Days early next year BUT NOW..FORGET IT !!!

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