Got the F0 Error Code on Your Dehumidifier? Get a Free Replacement!!!
Тәжірибелік нұсқаулар және стиль
This is how I got a FREE 50 pint dehumidifier after getting the F0 error code on my Frigidaire dehumidifier.
Dehumidifier: amzn.to/31VtOoY
Dehumidifier: amzn.to/3fauNFE
Overview of the 50 pint dehumidifier: • Frigidaire 50/70 Pint ...
My Amazon Store: www.amazon.com...
#dehumidifier #f0 #frigidaire
Пікірлер: 281
Thanks for Posting! I had the F0 Code, cleaned the sensor and housing twice, got it very clean, worked for about an hour. F0 code again. I called Frigidaire. They were GREAT! ( like Frosted Flakes). They said it was a major failure and I qualified for a free replacement. Mailed in the paperwork today. They said it should arrive pretty soon. Thank You so much for posting Brother! And A sincere Thank You to Frigidaire for standing behind their products!
Thank you so much for your post. It took me just a few minutes to get the warranty claim package in my inbox. Their chat service is indeed so responsive. You're so kind!
I came to KZread looking for troubleshooting help with an F0 fault and my dehumidifier was three years old. I never would have thought that Frigidaire would have a 5 year warranty on a $200 product. Due to your video, I did I a quick chat with Frigidaire and have received a replacement unit. Thanks for your video and to Frigidaire for standing behind their product.
@muffinlou3944
3 жыл бұрын
can I ask did they require you to submit a receipt. I cannot find my copy.
@mannsjm
3 жыл бұрын
@@muffinlou3944 Yes I did have to provide a copy of the receipt.
Thanks for this very helpful, and well made, video. When I got the infamous F0 error code on my three year old unit I was sure I was going to have to purchase a new dehumidifier. I called Frigidaire/Elecrtrolux and got a service rep the first time. Took about 20 minutes, and they sent the paperwork as you described. I put it together and emailed it back in an hour and the replacement was on its way. Shipping took only four days! The replacement has a top outlet rather than side, but it may work just fine. We'll see. Happy camper! BTW: If anybody needs to know what to do with their old unit (it has freon in it so it's hazardous waste), I contacted my HVAC service contractor and they took it off my hands for free. They deal with A/C systems all the time. :-)
Thanks for posting this. This helped A LOT. I will note that the chat feature on website does not work anymore and emailing them is not a worthy way of doing anything productive. I have spent the last few weeks calling into customer service only to be repeatedly hung up on or not even allowed to be placed in the waiting que. Your video gave me the language that I needed to use once I finally got through to a human being. I simply told them that "I had an F0 error that is a breakdown of the 'Sealed' system and that it is covered by the 5 year warranty as noted in the user manual. I need you to send me the document to fill out and sign to get a replacement sent to me." After I said that...there was no issue at all. The customer service agent took some info and them emailed me the pdf that outlined the steps that you described here. Thanks again!
Just received my replacement today. Thank you for making this video. If not for you, I would’ve thrown away the old one and just bought a new one.
Thank you soooooo much! I moved into a new house and this dehumidifier was sitting in my new basement not functioning with the F0 error code. I tried cleaning the sensor, but it didn't work. Saw your video here, chatted with Frigidaire, and now they have a new unit on the way! You rock!
@makmelaf
2 жыл бұрын
did you have a receipt?
@robinsoncet
2 жыл бұрын
@@makmelaf nope. No receipt was required !
I had the FO code on my dehumidifier and contacted Frigidaire on August 31, 2020 - the absolutely free new dehumidifier came on Sept. 3, 2020. Thanks for posting your solution!!
@xiaohua8102
4 жыл бұрын
M Coller-Ditta would you please show the link you used? I tried but sent me to a lawyer.
I'd like to add my name to the growing list of people whom you have helped... everything you said was spot on and they are going to send me a replacement in the next 10 days, thus saving me the cost of a replacement unit. I should note that my 5 years was to expire in 45 days... I appreciate that you took the time to make this video... thanks... u are the man!
@SevenFortyOne
2 жыл бұрын
Awesome! Glad to hear this helped!
My replacement dehumidifier arrived today. The original with the F0 code was purchased in June 2018, so it was just over two years old. Thank you very much for setting up this informative video; the replacement process played out exactly as you described it. (The Electrolux/Frigidaire chat feature was no longer working so I used the "Contact us" email option, and the reply was within a few days.)
@OfficialTransformers
3 жыл бұрын
Did they send the same or different replacement?? Grey top or black top
My dehumidifier was 4 1/2 years old. Have been trying to get it to work (even during the 15 minutes it took for the "F0" error code to appear, it wasn't working properly, almost certainly from a condenser leak). I was searching for any possible way to get it to work, and stumbled upon your video. I had emailed Electrolux/Frigidaire several months ago, with no response, and was at the point of buying a new unit. Three days ago (May 11, 2021) I contacted them via chat as you suggest. As in your case, a few minutes later I was done. After I completed their requirements and emailing it all, I received an email response within 2 hours telling me to expect a replacement unit within 10 working days. Wow. How often does something work out this well??? Thanks for saving me $200+ bucks! You sir, are a scholar and a gentleman!
I had this code and followed this. It worked for about 30 mins and the had the code again. I ended up taking a shop vac and besides ensuring everything inside was clean, i placed the shop vac hose over the small sensor located towards the top of the back (little white sensor). This appears to have resolved the issue as it has been running for a few days without issue. Recommendation: if cleaning this small air sensor, vacuum it out versus just wiping it down.
I have a couple of 50 pint Frigidaire dehumidifiers, one that's several years older and slightly different design that's still going strong. I also have one that's in the same series as your 70 pint that's started throwing an F0 code. I tried the other recommended fixes with no success, so I'll be chatting with Frigidaire this week in hopes of some help. Thanks the effort in posting an excellent, informative, detailed video that includes real-world product application over time.
Thanks! I was actually going to open our unit to try to clean the sensor, but then I saw this video and initiated the chat per your suggestion. Our machine was four years old, and, indeed, we're getting a new one for free.
Just letting you know this is still helping people. My replacement is on the way and I just shared this with another person in our town on Facebook. Fellow CT resident here!
@SevenFortyOne
3 жыл бұрын
Cool! Glad this video helped save some people buying new units
Just wanted to add my "thank-you" for posting this. I did as you suggested and chatted up an agent at their website and they took my info and said they will replace my defective unit (I purchased mine from Amazon in Sep. 2018). It's great that Frigidaire is still replacing these lemons 4 years later. 👍
@b1644
Жыл бұрын
Update: They shipped the new unit a week after I submitted my claim but they did not email a tracking number so I just found out today it was waiting for me at my ship-to address when I went to retrieve another item. Anyway, it seems like a decent replacement and I'm happy with the quick response by Frigidaire. I just wish they would have advised that my claim was approved and sent a tracking number.
Thank You! Followed your instructions and received a replacement that works within a week.
Thanks. Same thing here. Talked to web chat. Got the paperwork in. They don’t ask you to cut off the cord now. At least not yet. Will hear something within 10 days. Appreciate the video. Saved me from buying a new purchase.
Thank you for posting this. It took literally less than 10 minutes chatting for the Frigidaire support rep to send me the form.
@roc123123
3 жыл бұрын
Hi Mr. Cole, Do you have the link? Thanks
Thank you so much for this post. Had I not seen it, I never would have called with this same problem, nor would I now be receiving a brand new one!!!!!
Thanks so much for this! I chatted with their CSR and am submitting Paperwork for a replacement under warranty!
You are awesome!!!!! Never would have thought about it still being under warranty!!!! Starting my paperwork today, Can't thank you enough.
@SevenFortyOne
2 жыл бұрын
Good luck... hopefully they'll take care of you
Thanks so much for this video. This is my second Frigidaire unit in 9 years. The first unit froze up and died due to a known problem. It was replaced under warranty. The current unit from 2017 has the dreaded FO code but, to my surprise, is still under warranty! I did the live chat and started the process exactly as you described. It's nice to still have companies stand behind their products. Saved me a couple hundred dollars!
@MrDpotts2
3 жыл бұрын
Please show a link for the live chat. thanks
Thanks for the tip, called the customer support and I am in the process of sending them the required info to receive a replacement. This is my 2 years old 2nd Frigidaire Dehumidifier giving the same F0 error, I have trashed the 1st one and was searching for another brand replacement when I came across your video. My brother in-law loaned me his old GE which is working like a champ. I will not buy Frigidaire product in the future. Updates: Received the replacement yesterday (1 week after submitting the required documentations).
@OfficialTransformers
3 жыл бұрын
Was your replacement the same one with the black top or grey top?
Thank you so much! I followed your advice and I got my new dehumidifier today after emailing my form, pictures and receipt!
Thank you for this. Got a free replacement under warranty. If i hadn't checked this video I probably would've just bought a new one.
"Your call is important to us ... " ... ... . Been there!
Thank you!!! Called & submitted form yesterday. My unit was 4.5 years old, so code came up just @ the right time.
Dude! You saved me at least $250. Dehumidifier has the dreaded F0 error. I bought in 2017. Just used chat feature and they will replace! Thank you! Hope the new one works better.
This was very helpful! I think I have the same issue. It looks like the old model is no longer an item Frigidaire currently sells. The grey model is so much nicer in appearance and quality.
Thank you so much. My dehumidifier is just under 5 years old and they're sending me a new one!
Thank you for an informative and helpful video! I engaged via the the chat and within 5 minutes the replacement documents were being emailed!
John J Thank you for your video on 70 pint dehumidifier. I've contacted and e-mailed in the necessary information, I purchased the unit 9/29/18 not a good advertisement 22months of service. Thanks again
Thank for posting this. Called them up since chat was not working for some reason. Within 15 min I had the warranty claim in my email ready to go. With out this I would have spent alot of time and effort trying to fix it and eventually just buy a new one. Thank you
@SevenFortyOne
3 жыл бұрын
Glad this helped!
Ditto at free replacement! Mine was just shy of 4 years old when it got hit with the F0 error. Thanks for sharing! You are awesome!
@samwalker7821
3 жыл бұрын
I wish I could get 4 years out of one. One year and kaput!
Amazing presentation. Thanks so much for taking the time. Enjoy the revolving license plates.
@SevenFortyOne
2 жыл бұрын
Thanks!
You saved me taking mine apart and most likely shelling out $300 for a new one. Much appreciated!
@SevenFortyOne
2 жыл бұрын
Cool- glad this helped!
Yes got my free replacement a year ago. The replacement now also has same problem. Both were about 12 months old
@SevenFortyOne
3 жыл бұрын
Bummer....that's not good
Your video is very helpful, I have the same problem, contacted through live chat, which sent me to a professional repair site with a charge, and 2nd time sent me to a lawyer. Which shocked me.
@SevenFortyOne
4 жыл бұрын
That's strange....when I did tbe chat they just sent me a new machine
Thank you so much! Glad i ran across your video! Was able to get a replacement also. Saved me money and a headache!
Thank you so much for this video. I also had the F0 error code. I now have a new dehumidifier!
Great explanation. We have exactly the same problem and your video will be a real guide for our next steps. Seems to be a general problem with this Frigidaire model.
I've went thru 5, yes 5 of the Frigidaire 30 pint models. After a year I got the FO fault. The company replaced 4 of them and it was obvious the compressor unit failed on them all. Now I'm on my 5th one and it too failed, but now after 2 years. Same problem compressor unit failure. These things are junk but at least the company stands behind their product. I've had other makes and models of dehumidifiers in the past some that lasted 20 years! I'm amazed that Frigidaire can make money on a product so poorly made that it needs repeated replacement.
HAAAA! As promised, this is a follow up comment. After 4 attempts using the chat I was told it was only for US citizen (even if I accessed it from the Canadian website??). I was given a phone number, called 6 times. They had problems with the files access and their phone system all that time. Had to go through the process twice because my infos were lost and no ticket was found for me. Finally, I received an email for return. Was told I would be reimbursed but with no taxes. Was sent a digital MC number. It did not work. Had to reach them again (now 10 times) to make it work. Was told it was for security reason. Try to use it on Amazon for product did not work but it did word for Amazon refill card..?? So I went with this and was able redeem it this weekend. So thanks for your post otherwise I would never have thought I could be reimbursed for an item purchased 2 years ago. If you are in the same situation, hang in there, be persistent and you will get compensated eventually. tx ☮
This really helped me. After 2 months of trying to contact them they are finally sending a new unit. An important oversight on my part was that the Chat button is way over on the right of the webpage. I kept trying to click on the words that say "Chat" in the area that describes chatting for support. I am very frustrated with this company. I agree with the author of this video that the old unit is much better, except it doesnt work.
@jamesgerboc
3 жыл бұрын
Follow up. Almost a month and a dozen chat sessions later, I still don’t have a replacement unit! They sent me a 22pt to replace a 70pt. Then they tried to send me a 50pt unit and someone there cancelled it because they they it was a duplicate order! What an f’d up company. No wonder they’re closing plants.
@FliGuyRyan
2 жыл бұрын
Very helpful comment... thank you so much. I was looking for the elusive chat button, and it was all the way over to the right like you stated. Thanks again!
Yes, our humidifier showed the FO. Error without cause, I did the Chat this past Wed. And we have a new unit this Saturday. Thank you... now to test the new unit-very different from the one that failed. IT has a drum vs other tech inside. We’ll see. We have to hook it up to a condensate pump so we’ll see how it works in high humidity.
Thank you SO MUCH for this video! I was just looking for new things to try, but it had never occurred to me that they might replace it for free. Definitely worth digging around my old emails trying to figure out where I bought it 3.5 years ago and find an e-receipt.
I had a near identical situation with the same two units. I was very happy with the old one. It lasted nearly 5 years. Fortunately it flashed the FO error code just 2 weeks before the 5 year mark. That was dumb luck. I used the recommended procedure and got a free replacement. Likewise I hated the fan opening on top. What a brainstorm. And sure enough, the unit failed with an EC error code after less than 6 months. I managed to get that one replaced. Now the replacement has failed with the EC code after barely 4 months.
Have the same unit and same error code. Going to give them a chat for a warranty return 🤞🏻😁 Just chatted with Frigidaire and getting mine replaced 🥰🤓
I managed to get through after holding for 20 min. Went well after that.
Followed your advice, on-line 8 min Chat, replacement authorized and unit arrived in 6 days. Drying basement again with, as you say, a slightly inferior unit! Thanks!!!
You are awesome man! Mine was ordered on 2016 Nov from amazon. I have been struggling with the F0 Error Code since 2020 summer... Just chat and got a replacement since it's under 5 years warranty. Thanks again man. In addition, Frigidaire is a trustworthy brand.
I purchased the 70 pint model January 18, 2017. It died after one summer but received a free replacement from Frigidaire. Just yesterday the replacement unit has stopped working and the display shows F0. Two failed dehumidifiers in less than 4 years.
@jeffborkowski
3 жыл бұрын
total junk
Thank you! I’m going to check this out. Mine just threw the FO code. I just called. You save me $$$.
Im with you on not liking the new one having the vents on the top. On the side is much better!
Thank you so much! Glad i ran across your video! Was able to get a replacement also. Saved me a huge headache!
Thank you very much for the tips and demonstration. My 30-pint Frigidaire (one-year old) has been showing the F0 recently. I am in touch with Frigidaire for a replacement. BTW I like your collection of license plates!
@SevenFortyOne
4 жыл бұрын
Thanks! I hope you get a replacement like I did.
I have the exact same old unit and it was made in 3/19, it has just failed on me. I will be getting my new one like you did, well hopefully they honor the warranty on mine, I have no receipt it was a gift to me. Thanks for the advice
@SevenFortyOne
3 жыл бұрын
Good luck!
Ours did the same thing. I watched this video yesterday, and did the website Live Chat. The unit was 3.5 years old, and they sent me the same replacement form. Free replacement is supposed to be delivered in 10 days.
As a side note, they can only help you if you have the exact purchase date and retailer
Love license plate changes with each edit. Unfortunately my unit is 7 years old but nwo giving me the old F0 code.
Got the new one replacement for the old, thanks for your help!!
Got my free replacement. Thank you for your video.
Great video. I am working on getting my broken unit replaced now.
This is great, thank you! We bought 2 of these units in 2019, so I'm going to follow your directions and hope to get them both replaced.
Could I rebuild this with a 325 Hemi?
Thanks. I"m going to pursue a replacement. This is the third Frigidaire dehumidifier (same model as yours) that failed on me with a F0 error. Frigidaire replaced my first and the replacement later failed with F0. My daughter-in-law gave me hers, which she never even took out of the box, and that Frigidaire (same model as yours and mine) just failed with a F0 error code. I definitely would not buy a Frigidaire dehumidifier again. By the way, I got a real kick out of seeing all those license plates on your car, each from a different state but all having "741" somewhere on the plate!
Thanks for your help. I called the 800 line, they emailed me the form to request the replacement, I submitted it the same day and the unit arrived 4 days later.
@SevenFortyOne
3 жыл бұрын
I couldn't get through on the 800 number, I'm glad you were able to!
Seems like they got rid of the online chat. Had to wait on the phone. Thanks a bunch for posting this. Never would of thought to check if they’d warranty it otherwise even though it’s only 3 years old…
@dominict1455
2 жыл бұрын
Same here. No chat link to use.
I suspect that those units were built in two different places. I spent 30 years in the plastics industry and I see exactly the difference in quality. When you receive black injection molded plastic anything, the odds are pretty good that the plastic itself was used form excess plastic or scraps and reground to be used over. Thirty years ago, there was a Frigidaire plant about 20 minutes from here in Edison, NJ. I used to work there sometimes as an outside contractor. Now it's a Costco and other shops. Got taken down about 15 years ago.
@SevenFortyOne
4 жыл бұрын
Good info RW!
Thank you! I used the frigidaire chatbot, like you said, they are sending the paperwork for my replacement.
Hi - I am on my second unit. I purchased unit in 2018 -- installed Nov 2018. I had a replacement unit for F0 code sent to me sometime in 2019. I am not getting F0 code on the replacement unit. At this point, I don't think i'd ever buy a frigidaire unit again!
Thanks for the video. I've lost count of how many Frigidaire dehumidifiers I've replaced either under warranty or recall over the last 10 years. I'd guess it's at least six. It's a disgrace, and I can't understand why they haven't fixed these F0 issues by now. Is this really good business? One thing I know for sure, I will avoid every buying a Frigidaire/Electrolux unit in the future. But as long as they keep sending me replacements, I may not have to! BTW, your cellar looks pretty pristine compared to mine. These units have bigger problems than dirt!
Tried live chat this morning. Seems like they disabled this feature. You video shook things up lol!
@SevenFortyOne
4 жыл бұрын
Could be just a glitch...I'd try again later and see if it works
@madamshushka
4 жыл бұрын
I logged on today and I was able to chat (there is a red tab to the right of the screen that says Live Chat that wasn't there yesterday). They are going to send me a replacement. I can't thank you enough for posting this video. I really thought I was going to have to buy another one.
@SevenFortyOne
4 жыл бұрын
I'm glad you got through!
Got my first FO code this week and I hope I can get a replacement if I cannot get it to work. Every time I plug it in and start working and in about 10-15 minutes it stops and gives the same code. Thanks for the video.
Thank you so much for posting this - it helped us so much!
Hey, thanks. I had similar issue. I did exactly what you said in your video and I am getting a replacement unit. thanks again.
I feel i need to warn you that your replacement is just like the one I purchased in July of 2020. I almost got hot enough to start on fire just the other day, so I unplugged it and waited until the next day and plugged it back in and it came on instantly without pushing the start button. It also made a strange noise and started to get hot again. I called Frigidaire and they said they would replace it, but I needed my receipt. I'm still looking for it. So, please keep an eye on yours.
Dude... I think I picked up your dehumidifier at the dump last month (also CT resident). I saw it, looked brand new except the power cable was cut, lol. Plugged it in, got F0 code, found and watched your vid, face palm.
@SevenFortyOne
4 жыл бұрын
Not mine...it's still in my garage.
2022 update. The chat with Fridgedaire is very easy and simple,thanks to this video,but they did not say to cut the cord this year, but to keep it intact, until I hear more. They are not replacing the 70 pint with a 70 pint, they claim because of new energy standards. I had to agree to a 50 pint unit. Also, the replacement will only be warranted for 90 days or through the end of the old one’s warrantee.
Thank you! Tried your fix, which did not work. But contacted them today via chantabout my Frigidaire Dehumidifier that is about 19 months old, and looks like they are going to replace--if they accept the stuff they asked for that I sent in.
I bought this new one, its running but not collecting water. It is showing no error as well. What is the solution?
Got the same problem, my unit though maybe be >5 years old :(..... more like 6+.. have to check.. thank you for a good material!
@SevenFortyOne
3 жыл бұрын
Good luck!
Up here Canada I don't see a chat button and on the PDF manual it says 1 year. Wondering if any Canucks have had a replacement after 1 year with the FO code? My unit is about 2 years old.
Wow, thanks for this info. I have TWO units, identical to your original one. Both, are showing the F0 error within 3 years. One has an extended warranty, while the other one doesn't. I'll contact Fridgidaire online and see what happens. It's a shame all of these units fail after 2-3 years. My previous unit was a Sears that ran flawlessly for nearly 20 years, until it rusted out and the controls ceased to function. Could you recommend a different brand? If not, thanks for the very helpful review.
@SevenFortyOne
3 жыл бұрын
I know ad much about these as you do so I really don't have a recommendation.
Does the new unit run continuously or turn off when set level is achieved?
👍👏👏I will try to have replacement I got 2 and both are FO 😖 thank you you for that go information 👍🙋♂️and I am glade to put the 900 th (👍). 😂🤣
Great help, thanks for posting. Chat with Frigidaire agent was short wait, got the email soon after. Aloha! PS...I live in NE Ohio, willing to swap homes anytime. Would be permanent, though.
@SevenFortyOne
3 жыл бұрын
I live in CT...the hawaii plate is a prop...take a close look at it. But if you want to swap, you can have my high taxes!
@melc6393
3 жыл бұрын
wait a minute....is the house you recorded this at even in Hawaii?
@SevenFortyOne
3 жыл бұрын
No, it's in Connecticut. Sorry bud
I tired but mine was 5 yrs and 20 days old and they wouldn't budge although I had been trying to fix it for a couple weeks!
@SevenFortyOne
2 жыл бұрын
Bummer
Thanks for the info. My dehumidifier had the same code and I called Frigidaire and they sent me the forms to fill out. They just looked up the serial number and said they would send me a new one as soon as they get the forms back. They must being having some real issues with theses. Thanks.
Could you please put on a link for the chat page. I am not sure whether to look for an Electrolux page or a Frigidaire page. Thanks
Very helpful. I have the exact same unit and only just today experienced the F0 code just prior to the 5 year warrantee expiration. I had purchased the unit in 2017 after extensive research, and really liked the unit, sharing many of this owner's perspectives on it. It is 2022, and hope to have a positive experience with Frigidaire, as this owner did. Hopefully they still maintain a free replacement policy , but I hope also that they do not send me an inferior unit, as they seem to have done with this owner.
Maybe for you, but Fridgedaire wants a store receipt to validate it's purchase
I have 5 frigadare dehumidifiers replaced free but now I have 5 junk ones in my basement and no way to get rid of them. I then bought a G E it lasted 6 months
@SevenFortyOne
Жыл бұрын
They are all made about the same regardless of brand. Ive had decent luck with Alorair. It's a different design and will hopefully last longer
Ok, thanks for the info and video as I running into a similar issue starting mine up for the reason. But I was🙄went on and on about the top part of the new one (you made a good point about the side vent, though running constantly, I’m not sure how much debris you will get falling in) we get it, you don’t like the black…but lMAO when I saw where it was (raised above the ground no less). How about be grateful they replaced it? 👎
@SevenFortyOne
Жыл бұрын
This thing is junk. It died about a year after I got it. The point I was trying to drive home in the video is that this product is lesser quality than the previous two I had which both died as well. I'm a bit frustrated because these things are all pretty much the same inferior pieces of junk regardless of brand and are nowhere near the quality of the unit I had that lasted 25 years.
Thanks, very helpful video. I just got my replacement unit due to the F0 code. I completely agree with your assessment of the older version having the better design. But the replacement has been working well for the past few days. Curious if you have had any issues developing with the replacement unit since you posted this video 3 years ago?
@SevenFortyOne
Жыл бұрын
Yes- the replacement only lasted about a year before suffering the same problem. They would not replace the replacement so I bought a completely different type of unit this time
I have the same problem... hx for this vid. Will keep you posted on what happened. Just tried the chat and it says that they have problems accessing the system. The phone system is also not working, the web page not working in trying to find the model... Got all that on OBS. Will post online if necessary. So far very poor support.
Do you have another video where you show how to take it apart? I've removed a bunch of screws but can't seem to figure out what's still holding the plastic case together.
@SevenFortyOne
Ай бұрын
Sorry, no
@BobPaul
Ай бұрын
@@SevenFortyOne I figured out what I needed. The top is clipped onto the sides. I used a flat screwdriver and got the top to unclip and then everything came apart. Mine seems to be low on coolant. Compressor is running, but eventually overheats. The cold coils don't get cold across the length, but rather ice up right where they start. Support said no recall for me 😞. My unit is 50 pint and looks just like the replacement one you got. I might get a recharge kit so I can recharge it.
@SevenFortyOne
Ай бұрын
@@BobPaul I believe that these units aren't sealed well and are infamous for loosing coolant over time. I hope you are able to find a way to recharge it.
@fyoung64
Ай бұрын
kzread.info/dash/bejne/pqKr2aSiYdiTlaQ.html
They told me that without my receipt, I was out of luck.
Thank you so much for this. It took me nearly as long to locate the "chat now" link on their website as it did to complete the chat itself (:
@robertdelorme8779
3 жыл бұрын
Can you tell me where that chat button is please :)
@SevenFortyOne
3 жыл бұрын
Look under the "contact" section of the wrbsite
@robertdelorme8779
3 жыл бұрын
@@SevenFortyOne I actually called at 8:30 this am and I got a rep from Georgia who is giving full refund as soon as they receive my paperwork. Thanks bro!! So far so good!!
@SevenFortyOne
3 жыл бұрын
Cool!