UPDATE FROM THE FINFOLK TEAM! I have just received and email from Abby at FinFolk Productions. They are revamping their mythic tail checking procedures to insure that this mistake doesn’t happen to anyone else. They are also adding extra safety measures to insure no one receives a tail with pins in them again. They have graciously refunded me the cost for both sets of fins which I really appreciate. On top of that, they have express shipped them to me with a bottle of adhesive so I can have them properly and promptly attached to my tail. Abby sincerely apologized for the mistakes and is being very kind and compensating. Thank you to the FinFolk team for taking accountability and for making this situation right. I dolphinitely accept their apology and am happy with the outcome of this mishap! ✨💛

@Prisonersnake

3 жыл бұрын

I am glad they apologized and did everything to make it right! it's an incredibly beautiful tail

@GreekMermaidSophia4L

3 жыл бұрын

That's merrific!! So happy they got back to you so quickly and righting their wrong

@crazykitten4845

3 жыл бұрын

You could name her belle like from beauty and the beast?

@MermaidAmatheia

3 жыл бұрын

Glad they are sending the fins to you! Would be quite costly to send the tail back and forth.

@DramaQueen5588

3 жыл бұрын

That's so good to hear!! I'm glad they handled it in a very kind and professional manner. It was an oops and they corrected it gracefully. I'm so glad other than the tail is a winner! Someday we might be tail twins!!

"Well that sucks" is kinda the only way to describe the tail issues. Everything else seems to be pretty good though!

@damaribrown5638

3 жыл бұрын

I love your videos they inspire me so much🐚💜

So sorry to hear that you had some issues with your tail especially now that they have doubled their price for it 😒

@MermaidZelda

3 жыл бұрын

Thank you 💖 I appreciate it!!

I’m so sorry they sent it to you unfinished. I would be super disappointed too, I hope they rectify their mistake especially given that you love and show off your other finfolk tails and speak very highly of them. I wonder what the heck happened, and the pin is especially bad, what if they sent that tail to someone on blood thinners or something?

@danalosser7192

3 жыл бұрын

Yeah how disappointing

I like Niffler since he loves shiny things and is adorable!

@MermaidZelda

3 жыл бұрын

Awe that is such a cute name suggestion!!

My worst custom clothing experience would have to be my wedding dress back in 1994. The day of the rehearsal I was preparing my gown to place it in the garment bag to travel and I happen to see about 10 long dress pins in the waist, which I figured they forgot to take out. Much to my dismay I started to pull the pins out and the under skirt fell 6” longer than the over skirt. I was mortified and called the bridal salon and they had me come down right away to fix it.

Dude my heart sank when you opened the tail. Did they ever fix it for you?

@MermaidZelda

3 жыл бұрын

They just got back to me! Check the pinned comment on this video 📌

I put on every tail I make and feel around to make sure I didn’t leave pins. It’s like my worst nightmare. I would much rather get stabbed than have it happen to a client. Accidents happen, especially when mass producing things. But I’m sorry this happened to you I hope they are able to fix it for you!

@MermaidAerialPrincess

3 жыл бұрын

I had a pin stick me when I tried on a new Mythic from Finfolk. I did reach inside the foot pocket s to feel for pins before I put my feet in because I’d heard other stories about pins being left in. I think the way the monofin opens up when stretched was hiding the pin so when shoved my foot down into the pocket I shoved my toe right into the pin. It was awful. Finfolk said they had protocols to check for pins and even purchased a new pin detector/metal detector that they said tested and works as long as it was right over the pin...but I guess it still isn’t working. Sounds like they are rushing too much and maybe need to slow things down again and/or warn their customers to slowly and carefully put the tail on the first time looking for pins.

Omg I feel so much better knowing I am not the only one to cry over a tail! When I got my custom whimsy tail from mertailor, it was slightly faded and you could barely see my "rotting and tattered" hip fin and the spotting was very faint. I definitely cried for a good 15 minutes before I took it for a swim 🤣 I still wish it was a bit more like the digital design, but I still love it all the same haha!

@MermaidZelda

3 жыл бұрын

You are definitely not the first person to cry over a tail!! I think we all have these expectations in our minds of exactly how we want our tails to look. When we open them and they aren’t exactly perfect it can be very jarring and upsetting!! I hope you still love your tail, I’m sorry it didn’t come out quite like you wanted ❤️💙

I have only gotten halfway through this video and you handled it exactly as most people would have. I would have been very upset too and would have cried as well. LOL. When you spend that much on something you expect it to be what you bought and to have it missing its fins is enough to upset anyone . It is super frustrating when something arrives wrong. (I have had that happen too) and super frustrating to mail it back then have to wait AGAIN. sigh

The first time I ever watch one of you videos I fell in love with your persona and channel I immediately subscribed! Ive had a really bad fear of water ever since a little incident on my birthday in high school. I can’t be more grateful to you for helping me remember every reason I loved the water and my tail!

@MermaidZelda

3 жыл бұрын

You’re gonna make me cryyyy 🥺😭❤️ that makes me so happy that I could help you remember your love for the water! Thank you for the lovely comment and I’m so glad to have you as a sub to my channel!

Ahhhhh!!! I love it!! The scales look so incredible!! I can't believe they forgot your fins though, I would have been devastated especially after waiting so long, but like you said at least your got it and hopefully they'll get back to you soon. I cry with every Disney movie lol I can't help it though sometimes they get super emotional or just touch your heart so to speak. FYI your tail looks incredible 😍 so happy for you!

So gutting! Could tell you were so upset, particularly as you were so excited (as you should be). Can't believe there was a pin left in there, ouch! The tail is still so beautiful though, If I had the money at the time I would've gone for either the gold one or the pink one! Fins crossed it gets sorted!

It's so unfortunate that so many things were forgotten with your tail! :( I'm glad it's getting remedied and hey! Kind of a neat opportunity to learn a new skill, if anything happens to this mythic or your others you'll be able to reattach fins all by yourself!! As for names oh man, gold themes inspire so many. Belle because of her beautiful gold ballgown, rapunzel from her long golden hair, the first person who came to mind was governor ratcliffe in his golden outfit from pocah 😂😂

I understand your frustration so much! It's quite nerve-wracking when something so expected doesn't turn out right!! Still that gold color looks really good on you!!

Even despite the issues with the tail, I looovveee the scales oh my gosh. It's freaking gorgeous!!!!

@MermaidZelda

3 жыл бұрын

Thank you so much!! It is a gorgeous tail! 💛💛

Yayyyy!!! Can't wait to watch, sorry I haven't been able to catch your lives. I'm so excited I finally reached the number I needed so I'll be able to start going live on KZread. Love what you do! Can't wait to see your video tomorrow! 💗🧜‍♀️💗

Yayyy it's SO beautiful! I can't wait to see it in the sun and under water!

I love your whole bright personality- I just get mermaid vibes from you and I love it!

@MermaidZelda

3 жыл бұрын

🥺❤️🥰😭 thank you so so much that makes me so happy!!

I'm actually happy! I thought it was gonna be something a lot worse, but at least it fits you, amazing video youlooka mazing in it!

The two tails I own from finfolk are riddled with issues and they deleted my posts about them in their pod group.

This is the most beautiful mythic tail I've seen! I think it's because of the new fluke shape. Bummer about the fins, but I'm glad to hear FinFolk is sending them to you. Can't wait to see your swimming video!

I haven't really had any unboxing disasters because I've never actually ordered anything online but I'm pretty sure I'd also be as hyped up as you when I know it's something I've spent soo much money on and also really excited to actually receive it. It's totally normal to feel upset and disappointed when it doesn't turn out to be the way it is supposed to. In my opinion I believe that you have handled that situation very well. It was soo sad seeing how you actually felt when you unboxed the tail but I'm happy to know that you have been able to sort things out with the company. I'll be looking forward to seeing you swim in that pretty golden tail. It looks soo mesmerizing I love the details on the scales. Very beautiful.

Dang girl!! Watching this made me nervous yet excited!! But in all honesty when i see that tail the first name that comes to mind is "Triton" because of how gold and regal it looks 💖

I LOVE the name you picked out!

Wait, you can do trailers for premieres now?!

@MermaidZelda

3 жыл бұрын

Yes you can! You just have to upload the trailer as an unlisted video and then set it up with your premier in the KZread studio 😊

Love the yellow and gold look for this video! If I get a tail like this in the future, I probably leave no scales unturned to make sure there isn't a pin in it.

Wow, that's shocking that they would send it to you like that.

I love the name tamatoa that you thought of using! It is so SHINY!

I’m exited yet scared to see it

I'm so envious of your ability to swim in such a heavy tail!

Oohh Tamatoa!! Yes!! Such a gorgeous tail but I wish you had your extra fins 😭 and I'm glad your foot survived the hidden pin!!

That's such an absolute bummer but hey its better than a ripped tail! Hope they can work something out! Anyways the tail is so beautiful reminds me of the tails on charmed! Kerial(hope I didn't butcher that) did such and great job designing the new mythic tails!

What is your worst experience ordering something online??

@GreekMermaidSophia4L

3 жыл бұрын

I got my first tail and monofin which were both knock offs.... the fin straps broke after one use and the tail fabric started doing the fuzzy thing raising up. Listen learned though lol life goes on we gotta keep on trucking 😊

@MermaidZelda

3 жыл бұрын

@@GreekMermaidSophia4L awe man that is such a bummer! Definitely a learning experience though and look at how far you’ve come now!!

@Sofi-gn3mz

3 жыл бұрын

Mmmm i think one time it was not for me but for My sister and (these was like 5 or 6 Years ago) so she ordered a dress it was for her graduation on the online page was a Beautyful teal dress anounced and i can't remeber on which website it was but when it arrived it was shorter(also My sister is kind of tall) and nothing to be related to what she ordered so that is the sorry (P.Dshe usted anyways cause it wasn't that Bad but it was not what it was anounced 🙃)🙃😅☺️😊💕

@MermaidZelda

3 жыл бұрын

@@Sofi-gn3mz ahhh that sucks!! Especially because it was her grad dress 😱 I’m glad it was still usable in the end but man that must have been disappointing!

@Sofi-gn3mz

3 жыл бұрын

@@MermaidZelda yes it sadly was but now we now that we are not buyng more grad dresses online i thitk it was on wish ir another website like that cause My sister Saw it anounced and she felt un love with that dress but se didn't expect that yo happen but Yea that happened i am glad that your feet is ok (with sacar battles but ok) 😊🥰😘

Can’t watch it right know but I’m exited to watch it later

Yessss! Mermaid Karial is one of my top 5 favorite mermaids 🧜🏻‍♀️ Aw, sending you many hugs 🤗 You were so excited to get the tail, so I can understand why you cried after 😅 Everyone makes mistakes and even a respected company like Finfolk can get it wrong. And yes, it’s OK to be a crybaby 😂. You’re always very expressive and empathetic in your videos and that’s something I really do appreciate about you ☺️ so please don’t change!

Customer is always right. Your feelings are valid.❤️🧜🏻‍♂️

@MermaidZelda

3 жыл бұрын

thank you ❤

I did not expect that Finfolk forgot the $400 silicone fins off the tail. I kept waiting for you to say the size was wrong or that scales were missing or they gave you the wrong fluke shape or something. I went through a similar pin debacle last March 2020 as you. A pin was left in the Mythic and stabbed my toe. You handled it a lot better than I did. Mine involved pain, anger, swearing and maybe a few tears too. Finfolk told me they changed their Saftey protocols but obviously it hasn’t worked. But really, if they can’t remember to put the $400 extra fins on such an expensive tail, how can we expect them to remember to do the Saftey protocols they said they put in place to find all pins?

Porcupine (A golden porcupine from Bambi 2) would make for a great name for the tail, cuz of that unfortunate pin mishap and the tail being golden.

@MermaidZelda

3 жыл бұрын

Awe that is such a cute suggestion!!

You deserve. 100 million subs not kidding

Mermaid Kariel introduced me professional mermaids too! She's such an icon. I remember when I was around 13 I won a logo coloring contest and she made me a mermaid crown and mailed it to me. I since got rid of it.

I'm so glad it all worked out for you! I ordered a Shipwreck Siren from Finfolk that supposed to be here in April/May so now I'm all worried they're gonna forget to add the fins on mine too 😥

Love the name idea!

a wonderful video and a wonderful mermaid

Some amazing productions

You deserve 100 million

Aww I feel so bad! I have seen alot of mistakes with finfolk! I really think you wouldve been way happier if everything arrived perfect!

well at least the tail looks very pretty it remembers me to like your ariel mermaid tail but this one like golden

Oh I totally get it, I’d cry too. I cry at the end of like every Disney movie lol. Plus you’re hyped and then let down so I get it

You deserve 100 million subscribers

I'm waiting for my Manta tail, so I am both excited and nervous for your video. I am going to triple check for pins.

@whimsicalwoodsywriter8645

3 жыл бұрын

That is so sad they forgot your fins!! I think your response was completely reasonable. I get annoyed when I order food and get the wrong thing, like this isn't *my* order. So you open your new tail and there is a feeling of "Is this even mine, it's missing all the fins." Also, your opening with everything yellow was amazing. 👌

@MermaidZelda

3 жыл бұрын

@@whimsicalwoodsywriter8645 thank you so much! I’m glad you noticed the all yellow theme 💛 and now Finfolk got back to me with a solution so I am happy 😊

Oh, when I saw one of your posts about the tail here on KZread you were holding the pin and I didn’t think this would be why. I’m sorry that happened to you. 😱

were the fins ordered separately, and perhaps the orders were not linked together, which would have accounted for the miscommunication?

I just bought the manta mythic. how fast are they in the water?

I love the name she offered for her tail! It's quite a match for the tail it brings nostalgia in a way, but it's also somewhat humorous. My take on the tail's name would've either been Khrysos, which is the name of the god of gold and the son of Zues (if it identified as a male) or Hisea, the Goddess of Royalty if the tail identified as a female. On the other hand, a name that would work for all genders is Pharaoh because both genders have previously been pharaohs and a pharaoh is always treated with respect and cherished with gold. ❤🤴👸

I luv it it looks exactly like h20 tale

Very Interested to watch, wish I could catch the live, that won’t be possible tho 😢

getting some Emma from H2o vibes!! (i always thought that about you but now that you have a gold tail it just confirms it for me 😁) also, i can't say this enough! you are so gorgeous!!!!!!!! ✨💛

@MermaidZelda

3 жыл бұрын

Thank you so much!! I love Emma from h20 💛

I think the tail is beautiful 😍

I'm so sorry for you this also happened to me and it hurts so I wish it prayers

I’m so sorry that you didn’t get your fins!! But I hope everything is fine now.

I hope there aren't any more pins in your tail. A tip for if you plan to get more tails that used pins in their creation, it might be worth it to get a small neodymium magnet to go over the tail to check it. It won't remove the pins, but if strong enough, may let you know they are there. Though going close to the zipper might be tricky. You can find neodymium magnets at Home Depot for a few bucks.

The way the first Disney character that came to my mind in regards to gold was Prince John ?! Like, "This is my new mermaid tail, Prince John" 😂

@MermaidZelda

2 жыл бұрын

Omg that's kind of amazing and hilarious 😂😂

Hah- thats..wow.. 😂😂 I CANT WAIT.

Like for the needle on the fin does it hurt You

Crying just means your emotions are genuine😊

Hope you are fin well!!!

If you don’t know what the word that she said it was Schi it mean the f word or the s word in German hope this helped 😊 4:33

I'm glad they are correcting everything and refunding you that says a lot about them. I'm still sorry it wasn't what you wanted. Is t that how it always goes. What we want the most always gets messed up somehow. Such a bummer.

the more i see posts and videos about issues, the less i want a finfolk tail. a girl in the great lakes pod got a finfolk tail and most of the seams were popping due to bad seams caused by the tension not being right on the machine

Love the tail it goes perfectly with your blond hair!!! Very H2O!!! ❤ 💘 🏊

I love the name Tamatoah!!

@MermaidZelda

3 жыл бұрын

Thank you!! I've been holding onto that name since I saw the first batch of gold mythic tails in 2017!

What monofin is in the tail?

I love that name! ⭐⭐

@MermaidZelda

3 жыл бұрын

Thank you!! 💫

Lol I almost cry when I watched frozen but I don’t cry Man I am one call cold turkey 😂

The Tail Kind of reminds me of Belle.

@MermaidZelda

3 жыл бұрын

Oooo how did I not think of Belle??

Hey Mermaid Zelda! This is a beautiful tail, I love so much Gold mermaid/merman Tail, I love so much the Butterfly fluke, it's a gorgeous fluke! Enjoyyyyy! :) I sent a message to FinFolk Productions in order to know if I can buy a silicone monofin just for the foot pocket area. I chose the Butterfly fluke for it. I also own a gold sequins/silicone merman tail, the body is in sequins, the fluke and my pair of hips fins are in silicone. I'm making my own silicone merman tail based on the tail of the mermaid Syrena from the movie Pirates Of The Caribbean 4: On Stranger Tides with a mixture of my own touch/vision, I can't wait to finish it and to swim with it! :)

@MermaidZelda

2 жыл бұрын

Thanks so much! Did Finfolk agree to send you just a fluke / monofin? That tail sounds like it will be so beautiful! I also love Syrena from Pirates!

@FedhitheSlayer

2 жыл бұрын

@@MermaidZelda Hey Emma! My pleasure! Well I didn't receive their answer for now. I sent them another message on Instagram. I would love to have from them a monofin covered of the silicone Butterfly fluke on it. I will keep you posted. Thank you so much, yes, I'm very proud of I'm doing for my merman tail of Syrena, I finished the body of my tail at 95%, I just need to put a few scales and to put the last layer of silicone for a beautiful fishy look and to make the scales tougher, I'm working on the fluke now. I'm glad that you love Syrena too, I will send you some photos of my tail if you want to see what I did for now.

@FedhitheSlayer

2 жыл бұрын

@@MermaidZelda Hey Mermaid Emma, FinFolk replied me, they said that they don't offer some loose flukes or full silicone monofins. I said them if by "loose flukes" they saying that they don't offer just the silicone parts of the fluke and then I will glue myself the silicone on a monofin that I will buy in France. I'm waiting their reply.

@MermaidZelda

2 жыл бұрын

@@FedhitheSlayer Shello! Hmm I’ve never heard of them selling just ‘loose flukes’ so I wouldn’t be surprised if they say no - crossing my fins for you! I think there are some silicone tail males who will sell just flukes, maybe ask in a mermaid Facebook group!

@FedhitheSlayer

2 жыл бұрын

@@MermaidZelda Shello Emma! Yeah I guess so, I will see their answers, I wanted ask to Kariel for this special order even if I know that she doesn't make tails anymore. I'm still keep searching. I love so much this Butterfly fluke, it's good for me just for a merman monofin. At the same time, I'm happily working on my Syrena's merman tail with a mixture of my own touch / vision :)

I want the blackish tail mythic tail!

@MermaidZelda

3 жыл бұрын

That one is super pretty!

Ooooh I’m currently still into the video but it hurts so much to see you swallow your tears like this... I have currently issues with some mermaids companies at the moment and it sucks. You video makes me want to buy a second mythic anyway 😃

Still soooo pretty! I'm hoping to purchase a Kariel Mythic after tax time... wish my bank account luck! 😅

@MermaidZelda

3 жыл бұрын

I wish your bank account luck!!! ✨

How much do they cost

I think you should name the tail princess bell 😉

Oh no!!!! Did you email them and have they responded to you yet?!

@MermaidZelda

3 жыл бұрын

They just got back to me!! Check the pinned comment 📌

Ugh thats so annoying! 😩 But it’s so beautiful and sounds cool too lol so bonus haha

@MermaidZelda

3 жыл бұрын

Yes it was annoying but turned out well in the end, and it makes such cool noises 🤩

That super sucks, but I'm glad they are making it right. Also, is that a Jinx pillow?!!

@MermaidZelda

3 жыл бұрын

It is a Jinx pillow!!

When people get there monofins that says it comes with fins you have to clarify to the company first that it does or just check before shipping also always make sure to check if there's other accessories for it as well before buying it.Before puting on your monofin always ALWAYS CHECK AROUND THE FLUKE AREA why? Because when you first get your monofin and your try it on you would be poked by a sharp pin that wants to go through the foot. Just to give a heads up on the monofin I may not have one, but I really don't want to see an upset customer who just got their monofin it won't be long till I will have my aunt help me on a summer project to make our own monofin but before we do I have to get a fluke to practice swimming with! I will be posting a live stream on Facebook or Instagram also posting a video on KZread yet before I do I got to set up some plans for that I can't wait for the upcoming month to make a video with my family!

I lost it 0:39 lol 😂

Sorry i forget yo Say hi first 🤭😘🥰😍 love You hope You are ok

Mermaid Zelda I know your friend!💜

I feel like the tail looks better without the fins

I saw the pin is the cinematic

W a s this ever fixed?

maybe golden splash would be good though it is not a Disney name

I love it

I would kill to have a mythic tail but they don't carry my size

Np I'm Emotional too so no biggie

Name ideas: Goldfish, Goldy Fins, Niffler, Angel Hair Pasta, Tamatoa, and Crabby Crawfish cuz the tails being mean in this video 😂

You’re not a crybaby!! Lame how society perpetuates that when it’s just a normal reaction to different scenarios in life!

Hey Zelda I need your help actually I want to be a mermaid but the problems getting a tail for a 13 year old are hard..... Help please

@BonnieBoots

Жыл бұрын

Try selling art commissions and help people walk dogs, babysit, yardwork, ect.

What about “ golden sabre” lol 😂