THANK YOU SOOOOOOO MUCH!!!! I have had my deep fill GE machine for 3 years now and have been so gosh darn frustrated with it because it would never fill enough to clean the clothes. After watching your video and holding down the "DEEP FILL" button for the 3 seconds it does the deep fill. I don't know why the company doesn't put these instructions in the trouble shooting part of the manual. I can't thank you enough.....and thank the Lord for KZread!!!!!!

@leannengle5771

3 жыл бұрын

I had no idea eather and I was filling with buckets of water!

@melissanative1799

3 жыл бұрын

@@leannengle5771 ME TOO. CRAZY RIGHT?

@iamelectrictn3147

23 күн бұрын

Yeah but on "normal wash" the deep fill doesn't work and on a couple other settings also. I typically wash normal clothes. Mine still doesn't fill like it should

@myk1_sp

Күн бұрын

​@iamelectrictn3147 We have a 4.7 cubic foot GE with an impeller and if you set it to Bulky, it'll automatically turn on Deep Fill, and it fills it to the top. Ours doesn't have a water level select, so I hope this helps.

I have had the most frustrating experience ever messing with this machine. BUT tonight I think I have finally figured it out the solution, at least it worked for me anyway. If you haven’t already done so, you need to check “THE SIPHON EFFECT” on your drain. Because I had previously experienced the drain hose coming out of the wall with a previous washer I had shoved this one way down in into the wall when I got this new GE washer. Apparently it cannot be too far in or it will create what is known as the siphon effect. What was happening with mine is it would fill and within a minute there was only inches of water in there for almost the entire remainder of the wash load. There was no way the clothes could possibly get clean with such little water levels. So I backed the drain hose way back out of the standpipe to the 7” GE recommends, and believe it or not that has solved my problem as far as I can tell. It was an immediate fix-so simple I still can’t believe it!! It would definitely be worth a try if you haven’t already checked this. That explains why I never had more than a couple of inches of water in the wash tub no matter what- - because it was emptying out to equalize the pressure as soon as it would fill, that much more would siphon out and the pump was never even engaged. Which also rendered deep fill useless. I sure hope this can someone who’s had as much hate for their brand new GE HE “Deep Fill” machine as I have! 😤

@BadfingerFan

3 жыл бұрын

So how full does the washing machine now fill? By the way, I'll still never buy a GE washer, even if yours works perfectly. There are just too many hoops to jump through! Why should I have to push and hold a button for 3 seconds just to adjust the water level. Plus, as the reviews attest, the water level is a huge issue. Better options are available!

@rocketdaddy35

3 жыл бұрын

@@BadfingerFan Mine fills up all the way to within about 3” from the top of the agitator if the deep fill button is held for three seconds. Personally I made my casual wash option be “my cycle” programmed with the deep fill button already depressed for the three seconds when it was saved so I don’t have to do it every time. As long as I select casual wash it’s the same every time. Believe me I understand your frustration-been there done that. I will say though that after discovering that siphoning problem, even a regular cycle will now cover the top of the clothes with water, even if deep fill is not pushed at all. And then during the wash cycle it fills 1-2 more times with a couple of gallons additional water. It never did that before at all. The only experience I had before was that there was 2 inches of water no matter what selection I made, no matter whether I pushed the deep fill button so hard my finger went through it to the back of the washer or not (lol almost) the top clothes weren’t even wet. I’ll have to say that since this time I have probably ran 300+ more loads through it and have been satisfied. My only gripe now is that it’s not very hard to get it off balance on spin. All I an say is that in my case pulling the drain hose up out of the wall more was an immediate fix. I also used the plastic hose keeper clip that was supplied but I hadn’t used to keep the hose up and vertical against the back of the washer until it goes into the wall. Of course that plastic clip snapped in half imagine that🙄 but I made do. Good luck to you.

@soniarosado4656

2 жыл бұрын

Hey so it is funny I took a pail and add more water 😂 lol just to wash not rise but now I keep it on max know matter how much cloths. .Amen

@jesikarabbyt2990

Жыл бұрын

@@soniarosado4656 not a pail of water 😂

@rolandaLovesYAH

Жыл бұрын

Thank you for this remedy!!! I HATE THIS THING..... my hubby didn't feel like re-boxing and sending this pos back..... all I need is a machine to wash clothes....without all this and that..... uuuuuggghhhh.... my last load wouldn't get the water level after 3 previous loads.... which sent me trouble shooting..... I still hate this thing and when I get enough saved I'll sell it for 100 bucks if that much...... working so far

The "Deep Fill" option sounds great, but it doesn't work!

@MillerMeteor74

5 ай бұрын

Same here. It does nothing.

Deep fill button still doesn't fill with enough water. Im getting rid of this washer asap!

I wish i would have read these comments before i purchased mine. They thi k they are saving water, but now i have to do smaller loads using more water, when i could have done one or two big loads.. It makes no sense 😂😂😂

@geappliances

Жыл бұрын

Hi Deborah - With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. But your clothes are still getting clean, so it is not expected that smaller loads are necessary. Your comments are important to us and we certainly appreciate your feedback! -NC

This helped me so much, I was having trouble because my mom forgot to start it

still cant believe these are the same people who made the GAU-8/A Gatling Gun on the freaking A-10

Kenmore please come back!!!

The deep fill on our washer doesn't work anymore. Tried resetting the washer and still nothing. Doesn't even add the 3 gallon extra water when you press it 1 time either.

The top loaders are better I would rathe have 22 gallons of water for my clothes to wash than 3 cups of water.

@laurenmay2098

Жыл бұрын

It depends, this specific machine does not washes, there is no motion on to do so. However, the front loaders that i hate so much, i rather washed by hands, moves the clothes rolling around. I don't understand why they make a washer machine that does not washes.

I will try your advice..I did not understand I had to hold it that long. Will try with next load. I got so..xxx I used garden hose to fill up.

PRO TIP: You must hold deep fill for 3sec BEFORE you press the start button in order to get a true deep fill. If you press it once after you start the cycle, you only get the 3 extra gallons. (Think of it like add a garment feature). Also for this model shown GTW460 or GTW465 Deep fill will not work on the colors/normal cycle due to energy star regulations. If you do not care about water usage, I would highly recommend using the DEEP RINSE also under the options knob regardless of using fabric softener. This can sometimes help with out of balance loads too. If you want the easy max fill cycle use BULKY ITEMS. This will default to the max water level but does have a slightly slower final spin speed. Finally, if you want more water I would recommend not using precise fill. This setting is designed to sense the weight of the load and add water accordingly. In my experience you get more water using a load size of MAX or SUPER then holding the deep fill for 3sec before pressing start. You should hear a different chime.

@maclover1524

2 жыл бұрын

Thank you for your Pro Tip. Your advice only served to convince me more and more that most of us who bought these washing machines were ripped off big time. I am 80 years old - a young 80 if I must say so myself heheh and I probably must. :). To literally jump through all the hoops you mentioned is utterly ridiculous! This is no reflection on you or your advice. Again I thank you for trying to help everyone on this site and give us some direction on how in the heck to use these new-fangled machines. I will reiterate that I love technology and have worked with it for over 30 years. But technology makes life easier not more complicated. Let me explain using the first two lines of your tip: "You must hold deep fill fill for 3sec BEFORE you press the start button in order to get a true deep fill. If you press it once after you start the cycle, you only get the 3 extra gallons. (Think of it like add a garment feature)." In order to use an old Maytag washing machine here's what weáhad to do: Select the appropriate water temperature for the clothes - the dial for that selection read: Hot - Warm - Cold. Step 2: Select the time you want to wash the clothes. Step 3 add the detergent and turn the machine to "On". Voilá!! And you walk away and come back when the clothes are really, truly washed and clean! GE should be ashamed of themselves and so should the salespeople at Lowe's for selling these machines. I'd be better off taking my clothes to the river and washing them against the rocks! :). Again, thank you for your tips. It was very kind of you to try to help. I am sure it did help others. I think right now I am so angry at that stupid machine, I, I, I, could break it and need to go and get a new one --- I just can not afford to do that on a retiree's income. Peace!

@paintilludrop

2 жыл бұрын

Thank you for tip..I never knew this feature..And I misunderstood the precise fill..( I thought it meant will fill to high level I selected). Based on budget I picked this machine. Your advise I will use today. Also bought at Lowes, waited 1 month due to " during covid...) .

@codyjankey7976

2 жыл бұрын

The deep fill is actually working..... awesome :)

@sunkiss647

2 жыл бұрын

I just purchase one of these. I just want a regular fill up water wash like the regular washer machines. I don’t want the water in increments. Just a regular old fashion wash.. I’m so angry right now.

@maclover1524

2 жыл бұрын

@@sunkiss647 Save yourself!! Call and tell whoever you bought it from you DO NOT WANT THIS AWFUL MACHINE! I wish I had done that over a year ago.

I wish I had looked into this machine before I purchased. I'm here trying to figure out how to make it add water!! I just got it home two days ago!! I'm exchanging it for the Maytag and cross my fingers!!

@MultiWayland

3 жыл бұрын

I AM LOOKIN FOR A GOOD BRAND CAN YOU HELP ME ( I AM GOING OUT OF MY MIND )

@steffiew6647

3 жыл бұрын

@@MultiWayland I ended up returning the above mentioned washer and traded it for the GE Deep fill because the Maytag drum was too small for my needs. So far I like it. It was a little aggravating figuring out how to get more water added but I watched videos and read comments until I figured it out. So far, so good.

@cooltech73

3 жыл бұрын

@@steffiew6647 how did you figure to add more water? Lol

@BadfingerFan

3 жыл бұрын

@@MultiWayland Hands down, Speed Queen is the brand you want. Find reviews on KZread. You are welcome.

@roberthuerta8860

3 жыл бұрын

Got One Trying To Figure Out How To Add More Water

I absolutely despise this washer, I bought it new, have tried to use it for several years, and it is without a doubt the worst washing machine I've ever owned. The Deep Fill doesn't work at all with any jockeying around with the buttons, it takes FOREVER to do anything, and just changing the settings results in the slowest "thinking time" of any device I've ever seen. I will NEVER buy another GE appliance again. I'm going to go buy a used Kenmore like I used to have. At least it worked, and very easy to set.

@meeka59

2 жыл бұрын

I agree 100%.

@DanDan-xj8ox

Жыл бұрын

agree 1000000%

@lindalewis4380

Жыл бұрын

I agree. Give me the old timey machine that's not so automatic. With this washer, I can't add clothes after it starts filling, with the 'lid locked." Also, the clothes and towels come out all twisted, no matter how small the load is. What gives??

@DanDan-xj8ox

Жыл бұрын

@@lindalewis4380 when the lid is locked its weighing to decide how much to fill, this takes a minute or two, after the lid will unlock and begin filling and then you can add water by holding the "deep fill" button.... but still this is the worst designed hunk of junk ever... my old washer that still worked was 1. Select settings 2. Pull knob 3. Add detergent 4. Walk away.

@colleencrowley3308

Жыл бұрын

Just purchased GE came out to help me understand options. Too noisy and shake at end of cycle. Sorry I made purchase!! Don’t buy!!

Hey so just got my 🆕 washier nice 😀

I’m having trouble with my washer once it’s done and I’m getting ready to take the clothes out to put in the dryer but my clothes are still soaking wet. Almost as if it’s not spinning them dry because they are wet to the point where I can squeeze them with my hands and a bunch of water will come out

@geappliances

Жыл бұрын

Hi Alvaro, Thanks for reaching out, we can certainly understand how this would be frustrating to deal with. You may want to try adjusting the amount of clothing that you have in your washer as too much or too little can cause out of balance issues. Also, checking to make sure the unit's level would be helpful too. If you're finding that your washer's walking, take a look at this article to see if it helps: spklr.io/6056cI4O Also, there are some tips within your Use and Care manual centered on loading that may prove useful. If you have other questions or concerns, feel free to let us know. -MS

I do! I do want complete control! Now how the hell do I turn off the stupid jingle that it plays when I start and when it finishes?!

We bought this on offer up today and like everyone else we are having trouble with the water filling up to the load size. I'm still looking for ways to get it working.

@geappliances

4 жыл бұрын

Hi Chris, we are sorry to hear of this issue with your new washer and we want to help. Please list your model number so that we can research this further for you. If you need help locating your rating plate, with this number on it, please click here: www.geappliances.com/ge/find-model-serial-number We will be watching for your reply. -SF

@jayslife3350

3 жыл бұрын

@@geappliances please discontinue this washer. Do you have any models that doesnt have a sensor.

@ouiser1955

3 жыл бұрын

@@jayslife3350 good luck finding a washer or dryer that doesn’t have a computer chip in it that controls the settings. The new appliances all have them. These new machines are in no way made to last for decades like the “old” fashioned machines were. I miss my old Kenmore washer. No computer chip or panel. I had total control on water level and the washer and dryer lasted over 20 years.

@maclover1524

2 жыл бұрын

Take it back! Save yourself while you still have time! Or sell it and buy a new that agitates! Good luck! Hey we should form an organization. People Against HE Washers!

@lindalewis4380

Жыл бұрын

@@ouiser1955 I wish I had paid the $75-100 to fix my old Kenmore that stopped draining water, instead of buying this machine.

Does these GE washers have out of balance detection or vibration reductions or it varies by model? I have a model # GTW465ASN1WW.

This is the worst washing machine ever. It never fills as high as I need it to.

@geappliances

4 жыл бұрын

Hello Nikki. Sorry to hear of your disappointment in your washer's water level. The Department of Energy sets standards for washer water usage. With washers using less water and energy, you'll no longer see a wash basket full of water. If your model has a Deep Fill option, you'll receive the maximum amount of water by pressing and holding the Deep Fill button for 3 seconds. We apologize for any inconvenience. -MJ

@patfarley4913

4 жыл бұрын

I have the same issue. I have to dump pails of water in mine to get the water level to even cover everything well enough.

@patfarley4913

4 жыл бұрын

mine doesn't either

@blancacardenas8451

4 жыл бұрын

I just got my washer but it doesn't 3ven wash. I hate it. I'm thinking on getting a refund for it

@leannengle5771

3 жыл бұрын

I am glad I looked this up, I thought it had the option to fill or sense! It drives me crazy it dosent fill up, u also use buckets to add water! I feel like the sensing amount of water is so low it seems like it's not gonna clean them!

Running my 1st load with this machine & the Deep Fill button doesn’t do anything. So my large load wash is running with a small puddle of water, not even coming close to covering the load. Model: GTW500ASN0WS.

@DepletedMan

3 жыл бұрын

Yes it saw stinky after that me too lol

Would it damage it if I fill it to the top with pile full water has anyone tried it, at our old place in the laundry area in that apartment building we used to live in. I use mop pile fill it another inch or two just to wash comfortable for fully loaded clothes. Were back to using liquid soap the washer is not strong enough to break the pods, the first time we wash in pod the water level was so low in fill wash I was worried it would't wash properly, my white socks came out semi wash, semi dirty, semi dry, and the clothes at the bottom still had laundry pods like it didn't break up pods, I think I rewash the clothes again, waste of water. We only had it a week.

@geappliances

4 жыл бұрын

Hi Kriss B - The washer is not designed for water to be poured in to the top. Instead, we recommend using the Deep Fill Option which adds additional water to the wash load, regardless of whether you used a manual or load-sensing fill. We also recommend using Deep Rinse for larger loads. We're sorry the detergent pods were not dissolving with your previous washer. Please visit: products.geappliances.com/appliance/gea-support-search-content?contentId=39558 We hope this helps! -NC

I don’t have total control over every load

@rocketdaddy35

3 жыл бұрын

Or ANY load for that matter. Frustrating as crap!

Does any of the newer model top loading washers fill more than two thirds without having to have a “deep fill” feature? Or is side loading better for this?

@ouiser1955

3 жыл бұрын

The front loaders are worse. Once you close the door on a front loader forget about having the ability to add water.

@RandyPietrzak

5 ай бұрын

Add it through the detergent door.

Just purchased this washer. Washed one load, water doesn't fill all the way up. Settings were water level max, cold water, colors, Auto soak 30min and deep fill held down until the noise sounded. Filled up about 2/3 of the drum and stopped. Tried pushing the deep fill button more, wouldn't add anymore water. Then when I'd open and close the lid, it'd give a couple pumps of water real quick, usually two and then stop again.

@geappliances

4 жыл бұрын

Hello Wayne - Thank you for reaching out. Congratulations on your new washer. The Deep Fill option will fill to approximately 26 gallons. For help with our Deep Fill option, please view the following link: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 . Thanks! - JB

@susanbrunton9397

4 жыл бұрын

All lies! There is no deep fill no matter what you press! Can't wash bedding at all. Even normal loads of clothes are wadded in knots due to lack of water and parts of the garments smell clean, and parts do not.

@geappliances

4 жыл бұрын

Hello Susan, we are very sorry to hear the washer is not performing properly. We assure you that we strive to make the highest quality appliances. The DOE sets standards for washer water usage. With washers using less water and energy, you will no longer see a wash basket full of water. If Max fill is selected, no additional water will be added if Deep Fill is also selected as this is the maximum amount of water the basket will hold. We apologize for any inconvenience this may cause. - JB

@manrajhassan1

4 жыл бұрын

GE Appliances whts is this worth for ur sorry

@geappliances

4 жыл бұрын

Hello Manraj, please provide us with the model and numbers of your washer so that we can research this further. If you need help locating your model and serial number, click the link below for more information: www.geappliances.com/ge/find-model-serial-number Thanks. AS

So frustrated with this washer. I bought it for the deep fill. Some times it works but most of the time it doesn't. I've watched videos and they push and hold until you hear the beeps. I only get 1/3rd of the tube filled....I can't wash cloths this way.

@geappliances

5 жыл бұрын

Hello Wanda - we're sorry to hear that the Deep Fill does not always fill properly for you. Have you noticed which other wash settings are set when this happens? How old is the washer please? -NC

@cincoprime1942

4 жыл бұрын

In here for the same problem

@geappliances

4 жыл бұрын

Hello JC, can you please provide the model and serial number of your washer and also let us know what the other wash settings are set to when this happens. AS

@obsidianreaper9507

4 жыл бұрын

We literally just bought this thing and it never fills up with water, the water just sits at the bottom and nothing gets washed, I have to manually put it into drain and spin for it to work, this is the worst washer I’ve ever had

@geappliances

4 жыл бұрын

We're so sorry to hear this, Vincent. We realize it is frustrating when you have a new appliance that is not operating properly. Please exercise your warranty and contact GE Factory Service at 1-800-432-2737, Mon-Fri 7 am - 10 pm ET, Sat-Sun 8 am - 6 pm ET or scheduling service online anytime at: www.geappliances.com/ge/service-and-support/service.htm We hope this helps! -NC

I have the same problem need more water

This is Kristina's mom commenting. This machine is garbage! We just purchased this washer over the summer. Machine no longer fills up 3/4 full. Maybe 1/4 now. I want to be able to wash larger loads again! This is maddening! We shouldn't have to pay for service on a washer less than a year old. GE, I see we are not the only ones complaining about this. These washers should be recalled.

@geappliances

4 жыл бұрын

Hello, we are very sorry to hear of the experience with your washer. We'd be glad to check into some troubleshooting. May we have the model number of your washer? Also your washer is under warranty. Repairs covered under the warranty will have no charge. -BL

I just got this washer today. Big mistake. I cannot figure it out for my life. It is not washing, filling, or even completing a load. I am done. I am using the 24 hour return to get a new one or get a refund and buy a different brand washer. This is very disappointing because I had to save money to get a washer. Now I got one for over $800, with the warranty, and installation. This is a very difficult machine to try to use. It is not user friendly at all. I just want a machine I can turn on to wash and walk away until it is done. I think the big issue is having a computer brain on the washer. What a waste of my time and money

@cindyouellette6365

2 жыл бұрын

Totally agree. Returning mine!

Just buy this washer last week still wondering how to use the Deep fill for a regular wash like just a normal wash wondering do I just press for 3 seconds or am I missing something????????

@geappliances

Жыл бұрын

Hello, Congratulations on your new washer! We'd love to help. There are two ways Deep Fill can be used: Add a little more water: Press the Deep Fill button once before starting the cycle to add 3 gallons of water to the wash load. Once the washer has stopped filling, you can press it again to add 3 more gallons. Full Tub Fill: Press and hold the Deep Fill button for 3 seconds to fill the washer to the maximum water level. It will fill to approximately 26 gallons You may learn more about this feature here: spklr.io/6054YQga. We hope this helps! We're always here if you need anything. Take care. -SH

I just bought this washer and dryer. The dryer seems okay. The washer makes a horrible noise. I don’t think it washes properly. It takes too long to wash. I will be returning it to conn’s. 😟

This washer came from hell

@lindabartko7908

3 жыл бұрын

HA HA MY THOUGHTS EXACTLY!!! who ever designed that thing never washed clothes!

@MultiWayland

3 жыл бұрын

@@lindabartko7908 its better to use a ROCK on the clothes

Only a few months old but with just two towel on bulky settings my washer is loud and it the washer moves forward

@geappliances

Жыл бұрын

HI, Kristin. Congratulations on the new washer! We're sorry to hear it's a bit unruly during agitation, but it certainly should not be vibrating so much it's walking. Please check that the leveling legs are djusted evenly and that it is on solid, level flooring. The packing materials should be uninstalled when it's delivered as well, as this could cause excessive vibration. If the issue continues, please call 1-800-432-2737 to set up a service appointment under the warranty. Thanks! - JB

Class action. I just got it today and have done everything to get it to deep fill even on bulky item setting

@geappliances

Жыл бұрын

HI there, Thanks for reaching out. Sorry to hear of your frustration. You can press the Deep Fill button to add 3 gallons to your load or you can press and hold the button for 3 seconds to tell the washer to fill to max capacity. We also wanted to say that the Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. You can read more about water levels by clicking here: spklr.io/6053cOY1 If you have other questions or concerns, feel free to let us know. Best wishes. -MS

@KGLOVE14

Жыл бұрын

Doesn't work. They are coming to pick it up today!

@geappliances

Жыл бұрын

Hello. We hate to hear the Deep Fill option isn't working for you - that certainly isn't the performance we would expect from our washer, and we regret any inconvenience caused. If you were keeping the machine, we would have been more than happy to assist further; if you could reach out to us with your specific model number (here or with a private message over our social media) we could have certainly reviewed your situation and helped reach a resolution. If you've already arranged for your machine to be picked up, we will certainly still let our team know of your experience for review. Going forward, we'll do all we can to earn your trust in our brand, and we're available any time if you have any other concerns or questions. -SG

@danielleg2616

Жыл бұрын

@@geappliances worst LOUD machine ever. Doesn't fill up and bounces around on spin cycle . I can't even wash my comforter. Make the old style again PLEASE. We want WATER

@felishapresident4641

11 ай бұрын

Funny how you strarted with class action then @geappliances decided to respond. What brand of washer do you have now?

So many problems with my GE washer, starts shaking uncontrollably if you don't perfectly balance and fill it up with clothes. Plus that deep fill thing doesn't work well either

@geappliances

4 жыл бұрын

Hi Ricardo. Thanks for contacting us. Make sure the washer is level. The washer needs to be level and sitting on a good, solid floor. Refer to the Installation Instructions for proper leveling. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation.If the above suggestions do not correct the situation, service may be needed to check on this for you. Thanks much.

@geappliances

4 жыл бұрын

Hi Ricardo. We apologize for our late reply. Loading your washer to avoid out of balance issues is important. Take a look at this short article to see if any of these tips help: products.geappliances.com/appliance/gea-support-search-content?contentId=35644 - Also, if you press and hold the Deep Fill button instead of pressing it once, you will make the tub fill to its maximum capacity. We hope that this helped! -MS

@laurenmay2098

Жыл бұрын

@@geappliances after we loaded the stupid machine, the clothes are supposed to stay still inside? Nope, it moves around to wash it, god for bid the clothes to not be in line, it does not spin and the clothes are wet, dripping wet, gez, all you people do is appliances, but not one that works. Hate ge, oh boy and the stupid sensors, what a non sense, forgive my English, but i am mad as a cow.

@mercurym-7904

4 ай бұрын

Every washing machine has issues these days. Perfect wash machines are out the window since the 90s.

My deep fill won't work except on bulky option. Why is that?

@ouiser1955

3 жыл бұрын

You can thank the Obama administration for the water level issue to conserve water. All washing machines have to comply with the mandates passed while this administration was still in office in 2016. Manufacturers have to comply with those mandates. Because you know Government knows how WE are supposed to wash laundry 🤦🏻‍♀️

I just got mine 2 weeks ago and deep fill wont work. I want to wash my twin blanket but how can I if it won't fill up?

@geappliances

4 жыл бұрын

Hi Lolly, we would like to offer our assistance. Can you please provide us with the model and serial nunber of your washer. If you need help locating the model and serial number, please visit the links below: Top Load: www.geappliances.com/ge/find-model-serial-number/top-load-washers.htm Front Load: www.geappliances.com/ge/find-model-serial-number/front-load-washers.htm Thank you. AS

@LollyHCloud

4 жыл бұрын

@@geappliances Hi, it says on the back GTW465ASN1WW FR149962G

@geappliances

4 жыл бұрын

Hi Lolly - this is a nice model! We regret the difficulty you are experiencing. Press Deep Fill once before starting the cycle to add an incremental amount of water. Holding the Deep Fill button for 3 seconds will provide the deepest fill level possible. The Deep Fill button can also be pressed after the washer has completed filling and is washing. You can also use the Bulky Items Cycle. Otherwise, please contact GE Service at www.geappliances.com/ge/service-and-support/service.htm

We purchased GE Deep Filler April 2019 at Home Depot and we just found out that this washer does Not Release Cold Water, washes only with hot water! what should we do we are very upset spending money on this brand new GE washer and does not look good for us after reading all this complains from different people!

@geappliances

5 жыл бұрын

Hello Al. Thanks for contacting us. We are glad to assist. It sounds as if the hot and cold water lines may not be connected properly. The Cold water inlet connection is located on the left and the Hot is on the right as you face the back of the washer. A "C" and "H" is stamped in the metal above each valve. Please check to make sure they are connected properly. Thanks, RF

I have a gear grinding noise that ge service reps cant id. Its a little over a year old. I am so disapointed and so ready to throw this top loader away. Cant stand the loud noise during wash cycle. Any ideas as to what it is? Motor?

@geappliances

7 ай бұрын

Hello-Thank you for reaching out to us. We are sorry to hear that you are having a noise concern with your unit and can understand your frustration. We would like to help. Could you please send us a private message, and include your model and serial number? We look forward to hearing back. Sincerely-DM

I got a hot point washer, I have to manually dumped couple more gallons of water to get enough water for the load.

@geappliances

Жыл бұрын

Good day, Our apologies to hear that the water levels are not satisfactory. The Department of Energy (DOE) sets standards for washer water usage. Over the years, the amount of allowable water usage has been reduced. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary. It is not recommended to manually add more water to the washer. Some models have a Deep Fill option which adds additional water to the wash load, regardless of whether you used a manual or a load-sensing fill. If you have any questions, please be sure to let us know. Take care. -MH

ILOVE IT !!!! THANK YOU . FOR MAKING A WASH MACHINE THAT FELLS UP WITH WATER

@geappliances

Жыл бұрын

Our pleasure, Tina! We're glad to hear you're enjoying the Deep Fill feature on your washer. Enjoy and keep in touch! - JB

@DanDan-xj8ox

Жыл бұрын

I'll sell u mine for half of what I paid for it. Only been used 10 times and I'll ship it anywhere in the country free of charge. I paid $675

@geappliances

Жыл бұрын

Hi Dan, So sorry to hear about the washer issues you've had. If you're experiencing trouble, feel free to send us a PM on Facebook or a DM on Twitter with your complete model and serial numbers as well as some more details about the issue at hand. If you need help locating the model and serial numbers, you can use this page: spklr.io/6051itOL All the best. -MS

@DanDan-xj8ox

Жыл бұрын

@@geappliances I've never been ripped off worse by anyone. I can't wait for these crappy units to die... you can't fix crap.

@geappliances

Жыл бұрын

Hi again Dan, We do hate to hear about the issues you're having with your washer. We'd like to help troubleshoot as best we can. If you're able, send us a PM on Facebook or DM on Twitter with your complete model and serial numbers and some more details about the situation overall. Again, if you need help finding your model and serial numbers you can click here: spklr.io/6058ixgw All the best. -MS

When I hold my Deep Fill button for 3 seconds, it makes the noise in this video but all other lights remain on, and it’s trying to do a normal wash cycle. I cannot get my washer to just fill and soak items. I’m so frustrated. :(

@geappliances

Жыл бұрын

Hi Olivia, Thanks for reaching out. Sorry to hear about the issues you've had here with your washer. We did want to say that, due to the standards set by the Department of Energy (DOE), you will no longer see a wash basket full of water. Deep Fill, when you press and hold the button for 3 seconds, will tell the washer to fill to the maximum water level. It will fill to approximately 26 gallons except on portable / stationary models with Deep Fill. On these models the maximum water level is approximately 20 gallons. If you're pressing and holding the Deep Fill button for 3 seconds and extra water is not being added, this would not be considered normal and service may be needed to further investigate. Should you need them, our team can be found here: spklr.io/6059ifQv We do hope this is helpful. If you have other questions or concerns, feel free to let us know. All the best. -MS

We bought this washer and what a pain in the rear it has been. DEEP FILL: has worked exactly ONCE, ever. Add additional water: has never worked. I phoned into customer support. I had to schedule a phonecall because you were so backed up. I get a phone call back later from some lady who I'm pretty sure was Wanda Sykes. After over 30 minutes on the phone, I get talked in circles, not a single DEFINITIVE ANSWER about this washing machine except to unplug and wait 5 mins before plugging it in. Oh and lets not forget about the load that never spinned. And I had to take it out sopping wet. It washes well, but the features aren't working and the washer should not need to be unplugged and reset as a normal way of fixing it.

@geappliances

4 жыл бұрын

Hello Laura C, can you provide us with the model and serial number of your washer and we will be happy to research this further. Thanks. AS

I just moved into a duplex with this washer in a shed. It’s driving me crazy. It squirts water into it then pauses then squirts some more then pauses. … then starts filling with water so I think it’s ok and walk away. Later when I go to get my laundry out of the washer, it’s stopped , I open the lid and the clothes are only partially wet. It never finished filling and it never started washing. Then I start it again and it starts to fill but again goes through the same thing. Eventually after an hour or so I get it to fill and then I can wash a load . Am I doing something wrong?

@geappliances

Жыл бұрын

Hi Patricia, and thanks for reaching out. We hate to hear you’ve had trouble with the washer not completely filling and not agitating. This isn’t the performance we would expect, and we regret the trouble you’ve had. We want to assist. Please reach out to us with a private message over our GE Appliances social media (such as Facebook or Twitter) providing the model and serial numbers of the washer. With this information, we can certainly look into your concern further. We hope to hear from you soon, so we can assist. We’re also glad to help with any other concerns or questions you may have - all the best. -SG

@patriciascott4211

Жыл бұрын

@@geappliances Thankyou

@geappliances

Жыл бұрын

You're very welcome, Patricia. We're more than happy to assist with this washer concern, and we look forward to receiving your message with the unit's information. Again, we're also happy to help with any other concerns you might have. Have a great day! -SG

I'm now taking my wet small blanket to a laundromat to re-wash, rinse, spin and dry it.

@steveionis1870

4 жыл бұрын

TruthBKnown This is exactly what I am needing to do. Complete inconvenience and waste of time. These machines are horrible.

@geappliances

4 жыл бұрын

Hello Steve, we are so sorry to hear of these issues. Can you provide a model number and a specific washer question we can help you with? Please let us know. Sincerely -SF

@BadfingerFan

3 жыл бұрын

While you're at the landromat, check out the name of the washers. The number one commerical brand is Speed Queen. There's a reason for that: Durability and performance. Home versions are available.

@ouiser1955

3 жыл бұрын

@@BadfingerFan yes. I wanted a Speed Queen but no dealers in my area carry them and the second problem is no service in my area if something were to go wrong. They really are good washers.

@1BethMcBeth

Ай бұрын

​@steveionis1870 did you respond to GE's comment to you? What did they do, if anything? Yes, I know it was 4 years ago. You might even have a different machine now.

I bought this GE Washer from Costco on line for 2 weeks . Now I have been so frustrating and out of my mind with the issue of water filling ( never get enough water level as I expected ).... I had to re-wash by hand to keep clothes get better clean ... OMG ! Had to return back to Costco for Peace in my mind , and will look for the standard washer Machine . This kind of freeking Washer is wasting my time. Amen !

@maclover1524

2 жыл бұрын

you are fortunate that you realized early on that this so called washing machine did not do what they say it will do...clean the clothes - what a concept! My God, I have been married for 62 years and washed a family of 7's clothes in a good ole Sears Kenmore washing machine for over most of those years...that is until my kids told me it was time to get a "New" washing machine so that as I get older I don't have to be concerned about the Kenmore breaking down. A broken Kenmore washing machine has this GE, High Efficiency (Ugh what an oxymoron) beat every time! God I hate this machine! I wish I would have realized early on how bad it was. Unfortunately, my husband had a stroke and the kids came in and were helping with the wash, etc. So it wasn't until recently that I took over full time on the wash again. What a terrible machine! What a waste of money! The aggravation, lack of really clean clothes, etc make me want to put this piece of junk on the curb for the next trash pick-up. Unfortunately, we are retired and do not have the money to replace this machine! Oh dear, that just makes me ever more sad...I will be stuck with this piece of junk for the rest of my LIFE!!! YIKES!

@sarahcarrizales9759

2 жыл бұрын

@@maclover1524 My husband bought it because it had a discount due to being dented and yeah....all good at first but now won't drain or spin and it's driving me crazy. I am wasting SO much water because instead of just spinning it adds more and more water. Very annoying.

@laurenmay2098

Жыл бұрын

My is home today, i am furious, this machine does not clean, they get our clothes wet.

I thought it only added 3 extra gallons of water

There is no where to add fabric softener.

I don't think this is the video on how to start a GAU-8/A Avenger

HOW can you add pieces after it starts filling? very frustrated.

@DanDan-xj8ox

Жыл бұрын

Like I tell my boyfriend (bc this washer made me turn gay), after he puts on his makeup and does his hair and asks, "how do I look honey?" I say, "Do you want a lie or do you want the truth?"

I SUCCESSFULLY ADD MORE WATER! The water level was 80% of the tank. First, chose the "Bulky items" mode and no others. After, hold the button "Deep fill" 3 seconds until you hear the little music (maybe you'll have to press shortly "deep fill" and then hold it for 3 seconds, or maybe the opposite, try some alternatives like that). You have to press the deep fill BEFORE pressing "start" button. The deep fill mode doesn't work with "colors cycle", you absolutely need to chose "bulky items cycle". In my case, i chose "extra heavy" soil level and cold water.

@myk1_sp

Күн бұрын

Exactly what I do too. We have a 4.7 cu ft top loader with an impeller and Bulky does the trick.

I DID NOT enjoy washing my clothes using the machine!

@geappliances

4 жыл бұрын

Hello Anishka - we're sorry to hear this. If you have a concern with regard to your GE Appliances washing machine, please email the details and your contact information to eResponse@geappliances.com and we will be happy to take a look. Thanks for reaching out to us. -NC

@BryanChance

3 жыл бұрын

It is overly complicated and you cant control the wash cycle. They claim to give you "complete control". I got rid of it promptly.

@cindyouellette6365

2 жыл бұрын

@@BryanChance Totally agree! Getting rid of mine!

@TROW-163

4 ай бұрын

A Whirlpool will do that 10 times better!

@cbbnetwork2

3 ай бұрын

@@geappliancesi remember octagon 1928

It take time 2 and half hours pls help anyone

How do I do the extra spin without running more water? My blankets come out soaked!!!

@laurenmay2098

Жыл бұрын

Good luck with that, the jeans i washed today on bucked came out wet, results? 90 minutes in the dryer. So we are supposed to save water but not electricity? Can someone explain this shit to me? Rolling my eyes, i am so mad, gosh.

GE: *washing machine sounds* GE: *BRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRT*

I only have the deep rinse feature :/

Here with the same problem, pain in the as washer 😡

I’m having problems with this washer, it says it is on but doesn’t start at all when I try washing. Anyone know what could be wrong?

@geappliances

Жыл бұрын

Hi there thanks for reaching out. We're sorry to hear that you're having issues with your washer, and would be happy to help. In order for us to best assist, can you please provide the model number? We hope to hear from you soon. -AT

Just purchase ge deep fill 2 wks ago does not fill water on the water level water is at the bottom and my clothes on top i hate it i like better the old washers

@geappliances

4 жыл бұрын

We regret to hear that you are not satisfied, Vero. Can you please clarify your concern? Also, which model# do you have? The link below will help in locating the model number on your washer: www.geappliances.com/ge/find-model-serial-number/ Thanks - TH

@cecilia8004

3 жыл бұрын

I'm having the same problem here ,I like better my old washer😔😔.

Hi everyone. What worked for me is when starting a new load, I keep it set to PRECISE FILL. I have it on COLD OR COOL. THEN I TURN THE NEXT KNOB one full right and set it to HEAVY on the WHITE setting. Then, before I start it, I hold the FILL button for three or so seconds until I hear a beep. Then I press start.

@Whimsicalwizardofwisdom

6 ай бұрын

I haven't tried with hot water yet but I'd recommend keeping it to PRECISE FILL. Then when you choose you're setting turn it right all the way around and then pick your setting. Then, press the FILL button for three seconds. I hope this helps someone. I'm keeping mine on the HEAVY SETTING ON WHITES and it's filling up.

@geappliances

6 ай бұрын

Hi! Thanks for reaching out. If your unit has the option that allows you to select your water level, setting that knob to Max will tell the unit to fill to its max capacity. Also, pressing and holding the Deep Fill button for 3 seconds will do the same. Hope this helps! -MS

I just did one load and now the lid lock no longer works!! OMG almost funny, how do I remedy this?

@geappliances

Жыл бұрын

Hello, We're sorry to hear that the lid lock no longer works. We understand how concerning that would be, and we'd love to help! We recommend following the tips within the following article: spklr.io/6058YFu4. -- We hope this helps! We're always here if you need anything. All the best. -SH

Just got this machine! having problem with this Deep Fill! have no instruction where to put the detergent, after reading all the negative comments, i think i am regretting purchasing it. Thank God i took out extra warranty!

@geappliances

Жыл бұрын

Hello. We really hate to hear you’re having trouble with this, and we want to help. If you can, please send us a private message over our social media (such as Facebook or Twitter) providing the model/serial numbers of your specific unit. With that information, we can certainly help review your concerns further. We look forward to hearing from you! -SG

@geappliances

Жыл бұрын

Hey, Daniel! We'll need the model number to properly answer the question. Some models have special dispenser drawers for certain types of detergent, some you throw right in to the basket, etc. Thanks! - JB

So I'm not the only one I hate this washer my clothes never seems clean I don't know how that deep fill works

@geappliances

4 жыл бұрын

Hi Tammy, we're sorry to hear you are not satisfied with your washer. Here's a link further explaining the Deep Fill function: products.geappliances.com/appliance/gea-support-search-content?contentId=22718 -DJ

@beringstraitrailway

3 жыл бұрын

Deep Fill does NOT work on my wash cycle! The Deep Fill light is on but the water lever never goes higher than two inches, and that is being generous, rounding up, the water level in the wash cycle is probably more like an inch or maybe an inch and a half, WITH the Deep Fill light ON! I'm very dissatisfied with the so called "Deep Fill" feature as it doesn't do what the advertisements say it will do! Consumers should be able to choose how much water they want to use!

It will NOT fill with water. Okay, we all know now that the tub is huge, great selling point, right? Now we're told that due to overbearing government regulations, GE had to limit how much water the machine could use. Like having a corvette that can only get up to a speed of 30 mph. But instead of telling us consumers about this epic failure, or offer a workaround, they continue to sell it and offer a hyperlink that shows how to do a deep fill...which only gives a splash more water. How bad is it? 2018 Boston Marathon had heavy rain so without realizing it, my clothes finally got rinsed. It was embarrassing, I looked like I ran through a bubble/foam machine...my pits were foaming, my thighs were bubbling from "agitating" the soap out that my washing machine didn't rinse out (yes, I selected 2nd rinse). I wasn't alone though, there were a few other runners on the course who obviously had the same GE washer. Now I wash everything once then rewash again without soap. So much for saving water/energy, not.

@geappliances

4 жыл бұрын

Hello Jim. We are sorry to hear about your washer issue. Please check the following information about washer and excess suds. products.geappliances.com/appliance/gea-support-search-content?contentId=17820 If this does not assist you then we suggest a service call. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at www.geappliances.com/ge/service-and-support/service.htm GA

@Thordog5150

4 жыл бұрын

@@geappliances You CLEARLY DON'T GET IT. It's not an issue of too much soap, or too much clothing or any other user error...it's an issue of the machine DOES NOT FILL WITH ENOUGH WATER! The tub is roughly 18" deep and water fills only a few inches, maybe the bottom 7 or 8 inches at most. Yes, I use deep fill and yes I press and hold deep fill for several seconds and yes, it squirts a little more but it's still NOT ENOUGH WATER regardless of any other setting I select. Yes, I've tried them all several times. What is so hard to understand about that? On this thread alone, almost everyone is saying the same thing but you still post the same links to remedies that don't address the issue of NOT ENOUGH WATER. When clothes are washed with NOT ENOUGH WATER, they don't get clean AND the soap doesn't get rinsed out...as if I needed to explain that. How about posting a link on how to get the machine to FILL WITH WATER or at least admit the machine is not capable of that.

@geappliances

4 жыл бұрын

Your comments are important to us, Jim. We will be glad to pass along your feedback to our laundry team. We do understand your frustration and apologize for this inconvenience. Sincerely -SF

@sharris3624

4 жыл бұрын

@@Thordog5150 I AM SCREAMING I LOVE IT!!! EVERY SINGLE WORD YOU SAID!!! YOU EXPLAINED EXACTLY WHAT I'VE BEEN THINKING!!! OH MY GOODNESS YOU ARE SO RIGHT!!! 99 PERCENT OF THE PEOPLE IN THIS THREAD IS COMPLAINING ABOUT THE EXACT SAME THING, NOT ENOUGH WATER AND THE DEEP FILL/RINSE DOES NOT HELP AT ALL!!! THEY KNOW THEY DONT, SO THEY CAN GO SOMEWHERE WITH THESE GENERIC RESPONSES!!!! By the way, what did you ever do about yours?

@geappliances

4 жыл бұрын

Hello Anita, We are so sorry to hear about your washer issue. Please see the following information about washer and excess suds that might work: products.geappliances.com/appliance/gea-support-search-content?contentId=17820 If this does not help, then we suggest a service call. You can schedule an appointment with a GE Appliance technician by calling 1-800-432-2737 or schedule online at www.geappliances.com/ge/service-and-support/service.htm Thanks for working with us. -SF

We have this model without the agitator and not sure where we put the softener

@geappliances

10 ай бұрын

Hi! We'd be happy to help out. If you can provide your model number, we'd be happy to take a look into this for you. If you need help finding that info, you can click here: spklr.io/6054lNJe Hope to talk soon! -MS

@outoftime788

5 ай бұрын

are u serious? jus dump it in

So dose the washing machine has a faster rotation than the a10 warthog or is it the same speed

@geappliances

Жыл бұрын

Hello there, Thanks so much for reaching out. Front-load washers and many newer top-load washers have a variable speed motor. The variable speed motor adjusts the agitation and spin speeds throughout the cycle based on the cycle selected, the load size, and the amount of torque (resistance) it gets from the load. There is no "fixed" speed for slow or fast speeds. We cannot provide the RPMs (agitate/spin speeds) for our washers. All the best. -MH

@alponarc2307

7 ай бұрын

Omg they actually responded

How I’m supposed to put the softener ??? Helppppp

@arreola891

3 жыл бұрын

In this particular model, it goes right in the middle of the agitator. There's letters there that say "liquid fabric softener only". You can pour it in at the very beginning of the wash and leave it. You don't have to worry about coming back to pour it in before the rinse cycle starts. It will distribute the softener automatically. I like that feature.

I don’t know what I’m supposed to do it says number 4 ui software non critical I don’t know what that means or how to fix that

@geappliances

Жыл бұрын

Hello there, we're sorry to hear that an error message has appeared on your washer. To better assist with this concern, we recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at 1-800-432-2737, or online here: spklr.io/6050lHUE We are confident our technician will be able to provide the best assistance possible for this concern. Take care. - PM

Is there a function to wash the clothes quicker? Mine last for like an hour 😴

@geappliances

23 күн бұрын

Thank you for taking the time to reach out with your question. We would like to know a little more and research this for you. Could you please send us a PM/DM on our Facebook or Instagram page with the full model and serial number on your unit? If you need help locating the model please see the link- spklr.io/6059SXPS.

How do you clean the inside ours is smelling?

@perfectbeat

2 жыл бұрын

Keep in mind you need to leave the top open when not in use. So it can dry to prevent mildew.

I have this washer. I thought it was a little better than the others, but it has many flaws. Plus, I hate when I pull clothes out and they have dry spots on them.

@geappliances

10 ай бұрын

Hi Verbena, Sorry to hear that you're not totally pleased with your washer. Dry spots on clothing after a wash cycle, normally means that the clothing was packed too tightly. Try adjusting the amount of clothing in your load to see if it helps. Also, using Deep Fill as described in the video above can help if you find that you need more water. If you have other questions, we're happy to help as best we can. -MS

@jdmforever5583

4 ай бұрын

​​@@geappliancesdo everybody a favor and pull these pieces of💩💩💩💩💩💩💩💩💩💩💩💩 off the market...

I just purchased it yesterday and tried using for the first time. I put my small blanket and when it’s on wash, the washer was shaking violently.

@geappliances

4 ай бұрын

If you find that your washer's walking/shaking excessively, take a look at this article to see if the tips inside help: spklr.io/6059oEwh

cold water supply is not coming out

My washer is doing the same thing, it won't fill up to the load that i want it on, and the downy won't all come out of my cloths and it won't drain right on the towles and jeans cycle. I have had this machine for a couple of yrs. Here is my model # GTW460ASJ2WW

@geappliances

4 жыл бұрын

Hello Paula, We are sorry to hear you are having this issue with your washer. Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. Make sure you don't have your washer set on Normal Colors and try again. If you still have issues, please send us a private message and we will be happy to assist you further. JW

@patfarley4913

4 жыл бұрын

@@geappliances No matter what I do, I can't get enough water in the machine. I have never had such a situation with a washing machine! I wish I could just get it replaced. I have to add a pail or water to it.

@geappliances

4 жыл бұрын

Hello Pat, We are sorry to hear you are having this issue with your washer. Deep Fill is available on all wash cycles except the Normal/Colors cycle due to 2016 Department of Energy regulations. Please verify that you don't have your washer set on Normal Colors and try again. If you still have issues, we recommend reaching out to GE Consumer Service at 1-800-432-2737. We don't recommend adding water to the washer. Thank you! JW

@lindabartko7908

3 жыл бұрын

@@geappliances ENERGY EFFICENT !? YOU ARE JOKING, IT TAKES FORVER TO DO A LOAD , NOT TO MENTION THE WATER IT USES, & WHOEVER HEARD OF WASHING COLORS IN WARM AND OR HOT WATER!!!

I was wondering why i was stinking so much lately. Turns out clothes werent even properly getting washed and rinsed. I've basically been wearing still half-dirty clothes with detergent layered on it 🙄 I miss my old washer with agitator from the 2000s. Lasted over 15 years. This is just shiny new junk.

@Whimsicalwizardofwisdom

6 ай бұрын

Hi. I posted a comment about what worked for me. Just go to the comments and press newest.

@KeithsTVHD1

2 ай бұрын

lol

My washmachine works very well a lil bit noisy and only use deep feel once because my shirts was stinky when use deep fill

Nice! 🎉

How do I get the bottom of the tub out???

@kimhathaway7348

2 жыл бұрын

That’s what I came here to find out also. I have sitting water I can hear when I move it but can’t figure out how to access it

Someone needs to start a class action lawsuit.

Does anyone know how to turn the buzzer off its way too loud

@geappliances

7 ай бұрын

We definitely share your concern and would like to know a little more. Do you mind sending us a PM/DM the model and serial number of your appliance, and a few details of the issue you're having? We'd like to see what we can do to help. Sincerely-DM

I like to put detergent on before the clothes but on the normal cycle you can't do this the lid locks and It does auto sense for the water level but if there's no clothes in. it dispenses very little water. which makes it impossible for me to do wash the way I want too I hate technology why does this..the instruction manual doesn't give you any wash times. So what? Am supposed to wait there till my washer hits the rinse cycle until I add fabric softener on certain cycles? Each cycle should be fully explained on how it operates and times for each cycle I hate this washer I didn't really have a choice cuz the wife got it before I could see it or I would have never gotten this junk

@geappliances

4 жыл бұрын

Hello Mizaell, thanks for reaching out to GE Appliances with your concerns. To research this further for you please reply with your model number. If you need assistance with locating it please see this informative link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 We will be watching for your reply. Sincerely -SF

I LOVE this washer!! Had it 3 days, love how it washes, but I get mystified at how to get the deep fill working. Clothes come out clean, not wet after the spin, and I can finally wash my comforters at home.

@geappliances

4 жыл бұрын

Hello E. Michelle, thanks for reaching out to GE Appliances and we will be glad to help. To research this further for you please reply with your model number. If you need assistance with locating it please see this informative link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 We will be watching for your reply. Sincerely -SF

@psfgtech

2 жыл бұрын

@@geappliances I wish GE would reply to me, I cant even get an account set up online

This washer is a nightmare. Clothes come out crunchy because they dont rinse well. I use very little detergent. Press the deep fill button......still crunchy and basically dry

I love this washer

@DanDan-xj8ox

Жыл бұрын

I bet ur hubby has E.D.

How to turn deep fill off for next load?

@geappliances

6 ай бұрын

Hello. Deep Fill can generally be canceled by pressing the button again. Features can vary by model, so if that doesn’t work for you please provide the model number of your washer. We would be happy to look into this further, if necessary. We hope this is helpful, and we’re wishing you all the best! -SG

I bought this wash machine The water don’t go up to the top

@geappliances

11 ай бұрын

Hello-Thank you for taking the time to reach out. We are sorry to hear you are having some trouble with your washer unit. We would like to help if you could please send us a private message with your model and serial number. We look forward to hearing back from you. Sincerely-DM

How long does it take to finish a regular normal cycle. It feels like forever even on a normal cycle.

@melissanative1799

3 жыл бұрын

A LONG TIME I KNOW!

How does the fabric softener dispenser work?

@DanDan-xj8ox

Жыл бұрын

doesn't have, you can't use liquid fabric softener.

@nightswatch8659

Жыл бұрын

@@DanDan-xj8ox yes it does.

@DanDan-xj8ox

Жыл бұрын

@@nightswatch8659 do you have the same washer I have ? Deep fill with no agitator?

@nightswatch8659

Жыл бұрын

@@DanDan-xj8ox nope, mine has an agitator.

@nightswatch8659

Жыл бұрын

@@DanDan-xj8ox also, how would I fill it all the way up so I could use one of those affresh cleaning tabs?

This machine is VERY loud! Makes a constant loud groaning sound. This just won't do. Sad Sad. I've owned it 30 minutes. Back to Lowe's you go!

@geappliances

4 жыл бұрын

Hi Julian, We regret to hear of your experience and would like to do what we can to assist. If you still have the washer, please e-mail us at eResponse@geappliances.com with your name, address, ph#, and model/serial so that we can review further. Thanks in advance! - TH

@MultiWayland

3 жыл бұрын

WOW THANKS WHAT DID YOU GET ?

Where do you put the fabric softener in the deep Fill?

@geappliances

4 жыл бұрын

Hello Eric, thanks for reaching out to GE Appliances and we will be glad to help. To research this further for you please reply with your model number. If you need assistance with locating it please see this informative link: products.geappliances.com/appliance/gea-support-search-content?contentId=19129 We will be watching for your reply. Thank you. -SF

Deep fill needs reset - is there a way of doing this?

@marrih1139

2 жыл бұрын

How to make the washer chime when selecting modes?

@psfgtech

2 жыл бұрын

@@marrih1139 can you supply more information please?

@marrih1139

2 жыл бұрын

@@psfgtech 0:20 you can hear the tone sound. Mines doesn't make that sound so I wanted to know how to make mines have the same sound.

I am so sorry I bought this machine. I am well versed in computers - been working on computers for over 30 years. So...I do not expect to be literally stumped by something that should be simple to operate as a freaking washing machine. I've been using one of those for the past 60 years of marriage and with 5 kids I did a ton of laundry in my day!

@paintilludrop

2 жыл бұрын

I hate my new machine. I want full tub water. Thanking God I kept my Maytag Neptune units. I will pay the 300.00 to fix my 15 year old machine. It only needed maintenance..but I got sick. Not able to take apart any more.

@maclover1524

2 жыл бұрын

@@paintilludrop I am sorry you got sick and are no longer able to take your old reliable Maytag washing machine apart. I think GE owes all of us our money back so we can go and buy a "REAL" washing machine!

The deep fill works 1% of the time.

@geappliances

4 жыл бұрын

We are sorry to hear you are having an issue with your Deep Fill feature. Press and hold for 3 seconds to get a full deep fill. Note: If you have an Energy Saver washer the deep fill will be available on all wash cycles except the Normal/Colors due to DEA regulations. Also be sure to have the lid down when using the Deep Fill option. We hope this helps! JW

@patfarley4913

4 жыл бұрын

@@geappliances Still doesn't work for me~it worked when we bought it a couple years ago and has since quit adding water,

@ajshafer1786

4 жыл бұрын

It will work if the water pressure is high enough.

@tanvirislam7675

4 жыл бұрын

This is the word thing EVER!!!! Highly not recommend

I just used for the first time. Not sure how to ask, but does anyone’s make a weird “non traditional washing machine noise” I didn’t fill much but doesn’t seem like it actually moved clothes all that much.

@geappliances

2 ай бұрын

Hi there - We'd be happy to look into this for you. Please provide your full model number, so we can better assist.

Where to add fabric softener ?!!!

@geappliances

9 ай бұрын

Hello-Thank you for taking the time to reach out. We would like to help look into this for you. Could you please send us a private message with your full model and serial number, so we may look into this further for you? We look forward to hearing from you- Sincerely-DM

I’m having trouble now with this machine someone please help me

@DanDan-xj8ox

Жыл бұрын

Take it out and run it over with a tank.

How about I can't find the softner dispenser on this thing... it's driving me crazy. The manual is no help.🤷🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️🤦🏻‍♀️

@geappliances

Ай бұрын

We're happy to investigate on your behalf. Can you please send us your model number? Rating plate location can be found here: spklr.io/6059S8fF.

I have this same washer as of yesterday. Why is it only filling about 10" despite being on bulky items, deep fill 3 seconds etc.? I see it filling up in videos, but not here. Is there a traditional pressure switch to adjust?

@racheljagdeo1279

2 жыл бұрын

Same with mine

@1puppetbike

2 жыл бұрын

@@racheljagdeo1279 I w Have a service on Saturday. I'll let you know what I find out. Otherwise.. back to the store with it.

Do not ever, I repeat EVER, buy a machine without an agitator! Sorry but the top load TR7 Speed Queen washer (with agitator) is the top of the line! You don't need a fancy POWER wash button because you have a MULTITUDE of wash options including HEAVY wash. This Speed Queen actually FILLS TO TO TOP of the tub if you select and of course has many other water fill options. It also offer at least 10 favorite buttons, should you choose to program, pre-wash, pre-soak, delayed start, STABLE spin, and so much more. Spend a few extra bucks, get the INCLUDED 7 year warranty and this thing will probably last 40 years if you keep it clean! You can balance a nickel on this machine during the spin cycle and the wash cycle is so quiet, you'll think it isn't operating! This is a heavy duty built machine which of course offers gentle cycles for your light weight clothing, rugs and more. I've owned at least 5 machines in my lifetime and none perform as well as the Speed Queen, which by the way is built in America for over 100 years! Stop falling for the home store junk. Go and check them out!

@kbarnes4943

2 жыл бұрын

Lakeseminole I want a Speed Queen. But the biggest one they make is only a tiny 3.2 cu/ft. Speed Queen said its not big enough to wash a king size comforter. Makes no sense that the biggest commercial washer manufacturer only makes tiny washers.

@urhiredhr421

2 жыл бұрын

@@kbarnes4943 Actually I was AMAZED at the size of the tube. We think we need this mega capacity units and it is just not true. Admittedly, you would not be able to wash a King Size comforter yet then again, how often do you wash them? I can run up the road and get it done for me once a year for $13. You have to see it to recognize how large the tub truly is. I've never filled this one to the top.

@kbarnes4943

2 жыл бұрын

@@urhiredhr421 I'm just going by what Speed Queen said. And my wife just said "eww" how often do you wash them? We wash them every week.

@DanDan-xj8ox

Жыл бұрын

the video shows there is an agitator but like you when got mine there was none..

@above.average.gaming.natio3026

11 ай бұрын

zzzzzzzzzzzzzzzzzzzzzzzz

No way these guys made the GAU-8 avenger