Good story. Air guns are complicated machines and we put a lot of time and money into them. Its really frustrating when you get half assed service when you have a problem. Not all customer service departments are created equal.

I had the same pleasant experience with FX doing warranty work on a gun I bought second hand. I had no paperwork but they dated the purchase from the serial number of the gun and did the work under warranty at no cost to me.

@aaroncantrell8819

2 жыл бұрын

As I say they have a great service department. They also did my gun under warranty many years ago. Thanks for your comment.

Thanks for the video Aaron. I had a minor problem with my FX Crown, and they were great to deal with. Fast, friendly service.

@briant6669

2 жыл бұрын

They are great with minor problems, terrible with major ones.

Thanks Aaron, glad you still have faith. I hated my mk2(it took 3 to get one that worked) heavy, awkward, garbage trigger and no more accurate than most of my other PCPs (I have 14) started leaking (from who knows where, they have 3 times as many O rings as a "normal" PCP) sold it and don't miss it at all.

@briant6669

2 жыл бұрын

Mine went back 6 times. They refused to return my money and I had to purchase a regulator (huma) to replace the faulty one it came with, out of my own pocket. Nothing like buying a 2000 gun that needs 500 in parts and several days work just to make it function. I hate FX. The gauges were bad the pellet probe was stripped. Worst QC of any company I have ever dealt with.

@jeffstanley4593

2 жыл бұрын

I have a FX Dream Tack, no problems yet. The more I read about the Impact the less likely I am to buy one. Not that I was going to anytime soon anyway. There are about $2000 reasons why! I have a Uragan standard that I like except that it is heavy as lead. Shoots great though. I want something lighter with a tank.

@aaroncantrell8819

2 жыл бұрын

I agree. But I purchased my Mk2 used and the owner had not even put 500 round through it. Even came with eight boxes of .22 slugs. It is still under warranty for a year or so. But I must admit that I would have never purchased another but the price was too good to pass up. Thanks.

Great video sir. I am happy to hear FX has some decent customer service. Look forward to more of your videos.

@aaroncantrell8819

2 жыл бұрын

Thanks you and thanks for watching.

I see a lot of comments here complaining about the quality control of FX air rifles. I thought I would put my 2 cents worth in on the subject. I may be in the minority, I m not sure, but I’ve owned my Impact MKII for almost 2 years and have put several thousand slugs and pellets through it without a single hiccup. No leaks that I know of, fit and finish perfect when I received it and shoots like a laser. Just my experience and have to say I love my Impact! Advice maybe for some, don’t buy an Impact if you don’t like to tinker with you air rifles. Impacts are an excellent choice for tinkers and adjusters. Just my opinion.

@aaroncantrell8819

2 жыл бұрын

I love boyh my impacts. Very accurate and unique. But I have had seceral problems with my Mk1 and I hope my Mk2 holds up better. As for tinkering I eill never touch my regulator adjustments again. Thanks.

That's awesome and good to know thanks for sharing bsafe buddy 👍

@aaroncantrell8819

2 жыл бұрын

Thanks you and thanks for watching.

Yes i did have a problem with my FX Crown which went back twice and it was brand new , and it was hard work as i am in the UK

@aaroncantrell8819

2 жыл бұрын

Leaks seems to be a problrm with Impacts. But if I had not fooled with the regulator my gun may not have had to send it to them. Thanks.

Very informative,👍🏽

@aaroncantrell8819

2 жыл бұрын

Thanks for watching.

Hi Arron glad you have had a good experience with FX , I have owned all kinds of PCP guns ard like you all need service or get leaks from time to time I would like to share my experience with FX USA and compare them to other brands , I think since they opened in NC they have always treated me well and with respect , 1 time I had a minor issue with a gun which was sent back under warranty and 1 phone call and I was offered to receive the part or send back gun , I opted to just get the part as I like to work on all my airguns my self and it was over nighted to me ., As for using them for ANY replacement part FX stocks every part I ever needed or wanted to keep in stock for my self , I like the way they operate with service and parts LOU

@aaroncantrell8819

2 жыл бұрын

I must agree that their service department has slways been great. Especially when Ernst Rowe was running it. Thanks for your input.

I had a bobcat did the same thing think it’s a fx thing when you take the air out it will leak and you have to send it in.to have it fixed and it will cost you ..that was 1st on got a second one same thing happen…..so don’t know how good they are with service but I know it will cost you a cheap gun to fix it..I no longer purchase guns I have 3 and I’m done buying guns

@aaroncantrell8819

2 жыл бұрын

they are not cheap but the Impact is too complocated and simply has too many parts to fool with yourself. Thanks.

Hi Aaron, What were the total repair costs including shipping over your ~7 years of ownership? Glad you have it back working properly. Kudos to Chris.

@joshuagibson2520

2 жыл бұрын

An important question. I was hoping he'd include that info. At least what the total re seal cost him.

@Gunner-ll1zd

2 жыл бұрын

I'm interested too

@aaroncantrell8819

2 жыл бұрын

It is not cheap but It had to be done. I ordered all the o-rings years ago but after finding out just how many there were I was too scared to try to fix it myself. Thanks.

Good day sir, keep safe always and God bless...... it's me again from bicol Gubat sorsogon Philippines......

@aaroncantrell8819

2 жыл бұрын

Thanks for continuing to watch. Stay safe.

Seems like a high performance and high maintenance option. How does the impact compare to the p15 and gamo urban in regards to cost for repair and performance?

@aaroncantrell8819

2 жыл бұрын

As I have always said if I had known then what I know know I would have purchased three P15 for $1,400 rather than one Impact for $1,900. With the savings I could get a Gamo Urban and a Gauntlet and a good scope. As for maintenance, I have had no problems with my other guns. Thanks for watching.

Hey Aaron. Do you have any old piece's of wood laying around? Would love to see how much damage the different calibres do to them. As you know here in the UK we're limited to 12ft/lbs, so seeing how your more powerful weapons would smash wood and things would be a lot of fun! Thanks.

@aaroncantrell8819

2 жыл бұрын

I will look into doing a video on that this summer. Thanks for thew idea.

Mantap bang👍👍👍

@aaroncantrell8819

2 жыл бұрын

Thanks for watching.

What are your thoughts on installing FX barrel liners into other guns, do you think it would be worth it?

@ToreDL87

2 жыл бұрын

Check out sub12ft airgunners here on KZread, they do a lot of that! As for myself, the answer is: It depends. With .177 FX is struggling, .177 is kinda tough to get right because it has to be so precise. Some of their .177 barrels don't even print the broadside of a barn (ask Midwest Airgunner who turned in a million barrels before he got a good one). If your stock barrel can make insects disappear at 30 yards: For god's sakes DON'T change a thing, don't adjust a SINGLE screw, don't even clean the barrel unless you're losing practical accuracy. With .22's and up it's different, larger bore is where FX shines, in addition airguns have gotten so popular now. Before we could get away with tacky Lothar Walther barrels, because JSB/H&N/Meister weren't making up tins with a dozen different dies (where they had one or two before). This is simply because the demand for ammo has gone up something crazy. And traditional airgun barrels that were designed with lesser quality control & specifications in mind to shoot mere "pheasant pellets" out of a tin produced from just a few dies isn't working so well with various head & skirt sizes. FX's system of impressed rifling & chokes works well with calibers larger than .177, does less damage on pellet skirts, to the point that JSB & H&N gets away with it. Not only that, but the formulas and designs for 5.5mm+ airgun ammo is rapidly evolving and changing away from old recipes in a bid for higher bc, higher aerodynamic efficiency, better expansion etc. So traditional barrels of caliber larger than .177 barrels are essentially getting more and more crap, while FX has got that bit down to an art. And it's a pretty simple swap if you can get someone to machine a really sturdy sleeve, barrel, probe and retaining nut for you, and with a variety of barrel blanks machined per spec you're turning a short range budget pester into a versatile tool for any feasible range. I like every PCP manufacturer, but every manufacturer has lemons, so curb your expectations.

@aaroncantrell8819

2 жыл бұрын

The Barrel liners for the Mk2 are a steal compaired to the bsrrels for the Mk1. I paid $500 for a .177 barrel and another $100 for the mag when theyt first came out. So barrel liners are a much better deal for the money. Thanks.

Well all worked out fine for u. I have the fx impact x and only had one issue with it going on 3 year's now ( leaked). Following up on a question how much it cost u to get it fix. Knowing that not all problem will NOT cost the same. Thank you.

@aaroncantrell8819

2 жыл бұрын

It was a fair amount but worth it to know that it may be five years or more before it needs to be done again. Thanks for watching.

Hey AARON!! Glad U can afford these over priced guns!! Or ae they shipping these to U to check out. $2000. and then U have prob. Arron! Ur best Vid was on the Gamo Urban.

@aaroncantrell8819

2 жыл бұрын

I paid for all my guns and I I love every one of them equally whether they cost $$1,800 0r just $200. Thanks for watching.

I had New Mark 2 30 CALIBER sent it back 3 times for air leaks the More you shot it the more it leaked ! alot of FX IMPACT shooters won't tell you that problem !

@briant6669

2 жыл бұрын

Mine went back 6 times and I had to pay shipping all 6 times. That was $420 in shipping. Then the parts to repair what they never could, cost me another $500. They refused to let me return it. It was almost 9 months from the day I recieved it to the day it first worked.

@aaroncantrell8819

2 жыл бұрын

I hope that is not true of the independent shooters. I do understand that those who are being paid or getting free stuff would hold out on that information. Thanks.

I've never had an issue with FXUSA.

@aaroncantrell8819

2 жыл бұрын

Glad to hear that. I have had good luck most of the time. Thanks.

No Power Plenum...65cc or 72cc...???

@aaroncantrell8819

2 жыл бұрын

I don't believe in purchasing a additional power plenum. The one that comes with the gun works just fine with pellets and slugs. Thanks.

@albertojalrab5861

2 жыл бұрын

I understand, some people are afraid of new technologies...they still live in the Ice Age....I personally...didn't wanted to change my old cell phone to a new smartphone..

@aaroncantrell8819

2 жыл бұрын

@@albertojalrab5861 FX has mastered the art of nickle and dime their customers out of even more money. They just tell you that how the gun is set up in no good: The pellet barrel is no good so you need a slug barrel... one regulator in not enough so you need two, pellets are not good so you need to shoot slugs that cost five times more... The plenum that comes on the gun is not enough you need to buy a bigger one. The shroud on your gun is not good so you need a Donny FL. If not falling for their bull shit in living in the ice age then let me build a warm fire for all the smart people who are living in this ice age. For the ice age is no place for dummies who can be convinced to buy anything FX and their minions tells them to. I hope that one day you will wake up, think for your self and join us in ice land. Best of luck.

@albertojalrab5861

2 жыл бұрын

@@aaroncantrell8819 I already Know all that... just buy the Power Plenum 72cc... and that's all... and the Saber buttstock.... and You will noticed a great Difference...that's all...besides...You will have a new valve sistem, or spare parts...Same with the Dual sidelever kit... has a stronger loading Pin .... that little pin wearout after some time...and needs to be replace for a new one....