🤖 Freshchat & WordPress: Step-by-Step Tutorial for Beginners (Live Chat, Chatbots, and More!)
Тәжірибелік нұсқаулар және стиль
Learn everything you need to know in order to integrate Freshchat into a WordPress website. This step-by-step tutorial will give you a thorough walkthrough on how to set up your Freshchat account, build a chatbot, and embed a chat web widget so that you'll have a user-friendly chat solution designed to elevate your customer service game!
► FRESHCHAT 14-DAY FREE TRIAL
www.blogwithben.com/freshchat
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► WHAT TO EXPECT
In this comprehensive guide, we’ll explore the ins and outs of Freshchat, ensuring you grasp how to:
1️⃣ Get started with your very own Freshchat account.
2️⃣ Build a responsive and intelligent chatbot that serves your customers & site visitors 24/7.
3️⃣ Implement the Freshchat web widget seamlessly on your WordPress website.
4️⃣ Leverage multiple live chat features to enhance your WordPress user experience.
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TOPICS + TIMESTAMPS
0:00 Intro
1:26 Freshchat Free Trial
3:50 Freshchat Dashboard Overview
9:53 How to Manage Your Freshchat Account
14:45 How to Build a Chat Web Widget
39:43 How to Build a Chatbot
1:12:37 How to Set Your Chatbot Business Hours
1:22:41 How to Launch Your Chat Web Widget on WordPress
1:34:29 Freshchat Account Help & Support
1:35:26 My Final Thoughts on Freshchat
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🤝 CONNECT WITH BLOG WITH BEN
Instagram: / blogwithben
Facebook: / blogwithben
Website: www.blogwithben.com
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🙏 Thanks for watching!
#freshchat #freshworks #chatbot #livechat
Пікірлер: 11
Firstly I want to tell u a big thanks. What all stuff can be done on free version? I am just starting out with about 100-500 customer queries per month. I just need a super simple chat bot with faqs. Cant afford that fancy AI stuff yet.
I want to implement NLP in my already developed bot
i have developed the bot and used it on a certain conversation in the chat , it is not showing up on my local setup , am not using wordpress but it shouldn';t matter as the widget is popping up , just that there is no bot actions happening . also how do I close a chat and start a fresh one ? please help
@blogwithben
2 ай бұрын
Hi! Thanks so much for watching! It's tough to troubleshoot from the comments. I would reach out to Freshchat technical support on this one. You can submit a support ticket here crmsupport.freshworks.com/en/support/home Best of luck to you.
@user-nz9ln7zg5k
2 ай бұрын
@@blogwithben ah thanks man , i figured some things out , appreciate the help :D
On 1:03:08 , even after following all the previous steps, my published bot is not being shown in there to select. Actually, there is no option to select in there! Am I missing something? Any hits?
@blogwithben
4 ай бұрын
Thanks for watching! Hmmmm that is strange and sounds like a technical bug. I would honestly reach out to Freshchat's support on that one. The bot should show up in your account after publishing it. Again, I recommend reaching out to Freshchat's support team. You can start a chat with them or try this link crmsupport.freshworks.com/en/support/home Let me know if you have trouble getting in touch with anyone. However, their support is really on top of it and should get back to you very soon.
I want to shorten my subdomain in my url in word press..can u guide
@blogwithben
8 ай бұрын
Hey! Thanks for watching! Are you talking about your subdomain in Freshchat or just a subdomain in general?
hey i want to retrieve the input given by user in freshchat
@blogwithben
6 ай бұрын
Hi! Thanks for watching! What input are you referring to? The conversation?