Fixing my lead gen agency's service delivery issues… | My SMMA Journey

After facing some issues with my service delivery for my smma lead gen agency, and not being able to book as many appointments for my client as I had guaranteed I had to change a few things on my service delivery systems. In this video I share the changes and things we are improving at the agency to bring better client results and improve our retention.
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Пікірлер: 78

  • @peter_soltys
    @peter_soltys Жыл бұрын

    I am about to start SMMA and I can clearly say you are the best SMMA youtuber out there. The REASON: You show us how it really is like to have an agency as a begginer (other gurus tell you its easy because they are doing it for past 3 years). Also you give us a TON of priceless value that I as a begginer really appreciate... Thanks for your content and KEEP IT UP!!!❤🔥💪

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Bro! Really appreciate that 🙏 good luck with your agency 🚀🚀

  • @enriquegonsales3932
    @enriquegonsales39323 ай бұрын

    The content here is next level Juan! Speaking of next level, I think Mystrika could really step up your lead gen game. The bounce detection is a killer feature. Maybe you could give it a try and share your experience with us?

  • @Jagdiskhat
    @JagdiskhatАй бұрын

    Damn, I have been there with service delivery hiccups. Mystrika has been a massive help for my cold emails these past 6 months. Detailed analytics, and did I mention it works great for multiple languages? Spanish and English for me, no problem. The pay-once-use-forever deal is super sweet too!

  • @arnavhanji5611
    @arnavhanji5611 Жыл бұрын

    Best and most Honest channel for SMMA out there! My partner and I have gone through all the mental struggles of seeing gurus tell us we can do 10k p/m in 30 days but we quickly learned that you must build the skills necessary before even starting to do outreach and "getting clients in 30 days". Great Content man keep up the honest work!

  • @IkennaVisuals
    @IkennaVisuals Жыл бұрын

    Always excited to see you upload a new video, one step closer bro. Keep it up!

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Thanks brotha! 🙏

  • @IkennaVisuals

    @IkennaVisuals

    Жыл бұрын

    @@juansmmajourney , welcome brotha!

  • @jordan-in-the-simulation
    @jordan-in-the-simulation Жыл бұрын

    i LOVE you Juan and i love your channel. The FACT that youre documenting the WHOLE journey and inspires alot of real confidence. Thank you.

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Thank you bro! I hope you’re also killing it with your agency 💯💯

  • @haydenralph
    @haydenralph Жыл бұрын

    Love the results, Juan. Keep it up big dog. Big things are around the corner...

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    appreciate that bro! 💯

  • @skateholicx
    @skateholicx Жыл бұрын

    OMG why did I discover your channel just now 😭 I've been having trouble converting leads in my Agency as well. Thank you for sharing your journey this is exactly what I needed!

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    For sure bro! Appreciate that 💯 good luck with your agency!

  • @mfbandit2636
    @mfbandit2636 Жыл бұрын

    great stuff man !! love these updates of your journey :))

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Glad you like them bro! 🔥

  • @MrMonset
    @MrMonset Жыл бұрын

    That's so awesome man! I've just got my first client with my business partner and we are so pumped. Seeing you two being 1 step ahead and interacting with the community is so awesome and inspiring!

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Yoo let’s goo bro that’s awesome

  • @yuki-vu7mk
    @yuki-vu7mk Жыл бұрын

    Hey Juan, Great video as always! If you don't mind me asking, how many clients do you have now? I really appreciate all you do on this platform and wish you all the success in the world!

  • @futury1610
    @futury1610 Жыл бұрын

    I don't have anything to do with SMMA but it's just so interesting to watch your journey. Also, I like how you give us raw and real information. Before I discovered your channel, I thought everybody who posts KZread Videos about SMMA just wants to sell you some kind of course. By the way, if you ever need any graphic/web design assistance with your Agency, I would love to help you guys out for free. I've been working as a Graphic designer for a few years now.

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Ey appreciate that bro! For sure

  • @DropConeAcademy
    @DropConeAcademy Жыл бұрын

    Instead of hiring just anyone, you can hire me brother! Will appreciate if you manage to have a quick conversation so that we can know if we are a good fit for each other or not

  • @jr1795
    @jr1795 Жыл бұрын

    Hey Juan! Loving the journey! Been following your vid’s for a while. I’m interested to know, if your client doesn’t have their own page or fb page, do you build this out for them or move forward with testing lead gen for a month before making a hard yes or no decision.

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    If the client doesn’t have any fb page or ad account you can just show them how to create it and then how to get partner access to those so that you can start running the ads.

  • @jr1795

    @jr1795

    Жыл бұрын

    @@juansmmajourney based on your experience would say a FB page is a large factor with having success or not having success with FB Lead gen?

  • @leadscale

    @leadscale

    Жыл бұрын

    @@jr1795 I would say yes man, because that's the mainstream from where you can do a great advertising for them

  • @zekealvarze9326
    @zekealvarze9326 Жыл бұрын

    dude so fuckin mint omg thanks

  • @kjrtheyellow
    @kjrtheyellow Жыл бұрын

    What do you say on the phone wirh the leads. Amazing Video as always

  • @adibshahmirzadi8840
    @adibshahmirzadi8840 Жыл бұрын

    Can you please make a detailed video of how to get the clients to make the Facebook page to get set up for ads? and the steps within that part of the onboarding call? Thank you!

  • @samarthsalvator4143
    @samarthsalvator4143 Жыл бұрын

    How can I set up a team of cold callers ? I am also not able to figure out how do people give calling service while charging only 1000

  • @huzaifah7048
    @huzaifah7048 Жыл бұрын

    How did you guys get your first client? Outreach has been a nightmare for me and I'm stuck in that first stage cycle of no clients. Any tips bro?

  • @NicolaeStratulat
    @NicolaeStratulat Жыл бұрын

    How many Clients You have so far? also tnx for this raw content

  • @ChrisMALUKAI
    @ChrisMALUKAI Жыл бұрын

    Where can you be reached for the VA position?

  • @WarriorfChrist
    @WarriorfChrist Жыл бұрын

    Nice

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    💯

  • @Ishstylechamp
    @Ishstylechamp Жыл бұрын

    Hey, a quick question: Why don't you email them a stripe invoice instead? so that way they don't have to give you the card info and can pay from their end. (Would appreciate an answer since I'm super new to this). Thanks!

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Hey bro, so we actually do. Through gohighlevel we can send stripe invoices via email and text, but some leads are still hesitant to pay that way

  • @wallin223
    @wallin223 Жыл бұрын

    Hey man do you think age matter much when you have a smma or not btw i love your videos keep it up man

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    I don’t think so, there are lots of young guys in the space! Thanks bro 🙏

  • @itayyefet2417
    @itayyefet2417 Жыл бұрын

    Well calling every lead can be a nightmere so just a tip- Get an ISA team to call and quilefay the leads and then live transfer them to your client or if he is not available then book a call on his link and have your client pay for them like he pays for the ad spend

  • @grantwlms

    @grantwlms

    Жыл бұрын

    do you know where to find an ISA team? or know of any good ones?

  • @itayyefet2417

    @itayyefet2417

    Жыл бұрын

    @@grantwlms That's depend on your niche I'm in real estate and Leadspring is really good but you should look based on your niche

  • @wallin223
    @wallin223 Жыл бұрын

    And what outreach would you say is the best and what outreach do you do?

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    So far cold calling and cold emails bro

  • @l.iam_moore
    @l.iam_moore Жыл бұрын

    Juan, how would you recommend hiring appointment setters?

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    I’m still figuring this out haha

  • @louisb-d2989
    @louisb-d2989 Жыл бұрын

    How many leads do you on average convert?

  • @adibshahmirzadi8840
    @adibshahmirzadi8840 Жыл бұрын

    Hey, quick question. I came across a hurdle. Do I need to make a business manager and run ads from my own business manager and connect to their Facebook page? Or do the clients need to create their own business manager and the page too, and then we run ads from their business manager? How do you guys do it if you don't mind me asking? Thanks!

  • @BellBirdies

    @BellBirdies

    Жыл бұрын

    create an ad acount for them on YOUR business manager. if its your first clinet you might have to run their ads on your ad account but that works too.

  • @justbanterny1988
    @justbanterny1988 Жыл бұрын

    How can you confirm that the booked appointments actually show up?

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Our client let’s us know :)

  • @oskii100
    @oskii100 Жыл бұрын

    HI guys, I just started my agency and Im generating leads through FB, but they are too expensive? Any tips?

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    What cost per lead are you getting?

  • @filippapic2139
    @filippapic2139 Жыл бұрын

    Question: How much $ can you spend from a clients ad accounts on ads? Like whats the avg number you spend on ads. Curious since it comes out the clients pocket

  • @alexkellner3670

    @alexkellner3670

    Жыл бұрын

    I would like to know this as well. Looking for a ballpark average monthly spend. Thanks

  • @rachadballout8087

    @rachadballout8087

    Жыл бұрын

    1000$

  • @BellBirdies

    @BellBirdies

    Жыл бұрын

    200-500 in first month then scale up

  • @darinetaleb7625
    @darinetaleb7625 Жыл бұрын

    Also are you the one calling the leads or is it the client?

  • @darinetaleb7625
    @darinetaleb7625 Жыл бұрын

    How many appointments have you guaranteed?

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Hey, I guaranteed 10 appointments per month

  • @Liamdo16
    @Liamdo16 Жыл бұрын

    Hi Juan, if you're still looking to hire a VA for your agency. I've been in the agency game for almost a years now and I'm confident to say that I have a pretty solid understanding of digital marketing, and I believe it would benefit you and your agency. I want to gain more experience in the field to learn the ins and outs of the business, and I think I could learn a lot from you and your creator & SMMA journey, so I would love if we can maybe book a call and discuss more about how I could help. You can pay me what ever amount you want could be at low as $100 a month and I'll still commit to you and your agency and treat it like I was working on mine.

  • @Liamdo16

    @Liamdo16

    Жыл бұрын

    I don't have a lot of hands-on experience but I'm willing to learn and adapt

  • @Culefrank
    @Culefrank Жыл бұрын

    wouldn't an appointment setter be better than a VA?

  • @mohammednaji3072
    @mohammednaji3072 Жыл бұрын

    Hello Juan, What are your expectations in a VA? I am a motivated individual and would be interested in talking about possibly becoming your VA. Let me know the best way to contact you! Thank you

  • @OisinOConbhui
    @OisinOConbhui Жыл бұрын

    Hey man, love following your journey, just followed you on insta, would love to connect

  • @juansmmajourney

    @juansmmajourney

    Жыл бұрын

    Thanks bro I’ll check my dms

  • @OisinOConbhui

    @OisinOConbhui

    Жыл бұрын

    @@juansmmajourney I just sent you a dm now brother!