Follow the instruction to do an advanced cleaning of your Primacy 1 card printer:
Maintenance accessory needed: impregnated “T” shaped card and adhesive card.
1. Open the printer cover.
2. Remove the ribbon from the printer if present.
3. Close the cover and check it has clicked shut.
4. Open the feeder.
5. Using the lever, set the card thickness to the MAX position
6. Remove any cards present in the feeder.
7. Double click the cleaning button on the control panel before inserting the cleaning card
8. Take the “T” shaped cleaning card and insert it into the feeder as shown. Cleaning starts.
9. Remove the “T” shaped card, then remove the film from the adhesive cleaning card and insert the cleaning card into the feeder as shown, adhesive side up. Cleaning starts.
10. The used adhesive card is ejected automatically into the output hopper.
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To carry out an in-depth clean of your printer, we recommend you clean the card feed rollers in addition to carrying out a basic clean every 5 regular cleans.
Wait for 2 minutes after cleaning before using your printer. Remember to reset the gauge to the desired card thickness.