The United States Military spent over $1B on their ERP project, working with three major software companies to execute.
The GAO, a regulatory company specializing in accountability and oversight for the government, put out a report that this project has not made any material improvements to the Navy's operations. This new system has also impacted 90,000 employees across the military branch that struggled with adapting to the new software.
How can you avoid an ERP fail like this? Choose the right software, the right software integrator, and remember this is YOUR project. Own it, mitigate your risk, and course-correct as you go to make sure your company gets to the desired outcome.
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