Drone's Don't float. My great experience with Dji's warranty and customer service!
My dji mini 3 drone battery malfunctioned causing my drone to never be recovered again! I was so lucky to have dji warranty the drone, sending me a brand new one with a battery! I also put very good pointers and tips on how to use your drone safe to prevent this from happening.. this may prevent other accidents like mine.
Пікірлер: 6
Hi there. Please refrain in using non-DJI parts/accessories to ensure optimal flying stability and reliability. Also, we'd like to thank you for making this video and sharing your experience with our service. This will surely strengthen our customer relationship and foster advancement in customer service between our DJI customers. Thank you for choosing DJI.
@wjgrandcherokee
4 ай бұрын
Hi, I'm glad to see this reply! I'm definitely sticking to all DJI parts and accessories from here on out. I again thank you for the outstanding customer service and how quickly the warranty process went.
@DJISupportGlobal
4 ай бұрын
@@wjgrandcherokee Thank you for the kind words. As always, these are our collaborative efforts in positioning DJI to its global product standards in providing close to perfect customer satisfaction. Our hearts are full of your comments. Thank you for choosing DJI.
@dollarbillz29
3 ай бұрын
I bet u he didn’t tell them it was an aftermarket when he filed that claim 😂….. congrats my man
@wjgrandcherokee
3 ай бұрын
@dollarbillz29 You're right, I didn't, in all honesty. I'm very thankful that they did replace it. I'd say it was a matter of the cold weather and an inaccurate battery percentage that led to the failure. All in all, a battery is a battery, I just wouldn't get another aftermarket one.
No I’m glad u didn’t say that they definitely wouldn’t have covered you …. Bravo my man