Don’t let these 5 mistakes DESTROY your Airbnb rating

In today’s ultra-competitive Airbnb market, maintaining a high star rating and positive guest reviews is critical. Along with competitive pricing and conversion rates, your star rating is one of the most influential factors when it comes to how high your listing will be placed in search results according to Airbnb’s algorithm.
We know firsthand that you cannot please everyone and that maintaining a perfect 5 star review over years and years is nearly impossible. Some people do it, but not many.
We also know that there are some critical, but very much avoidable mistakes that some hosts are making that are leading 4, 3, 2 or even 1 star reviews. Here are 5 common ones.
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real estate investing | investment property | Airbnb business | Airbnb hosting mistakes

Пікірлер: 22

  • @eonstot
    @eonstot Жыл бұрын

    Great video, guys! Love how you mix in specific examples when discussing general advice.

  • @gp7910
    @gp791017 күн бұрын

    All good advice! Im a suoerhost and my listings are guest favorites. But this info is great as we all need a refresher !

  • @funmiester
    @funmiester Жыл бұрын

    Instead of exaggerating in a description, describe accurately and/or "under" exaggerate, e.g., my downstors bathroom is listed as a "dated downstairs bathroom" with a good pic to match.

  • @AlisonPearse
    @AlisonPearse9 ай бұрын

    We stayed at an Airbnb that advertised a coffee machine… and then didn’t have one… and another whose machine was broken. Very very irritating when things don’t work or are missing.

  • @kyleeandsteven

    @kyleeandsteven

    9 ай бұрын

    Agreed!

  • @GothBatty
    @GothBatty Жыл бұрын

    They NeVER clean the floors. Biggest pet peeve. I don’t need black feet.

  • @brentpope1497
    @brentpope1497 Жыл бұрын

    Great content, thank you so much. I’m setting up my first Airbnb and your videos are really helpful.

  • @sofiamurgado606
    @sofiamurgado6062 ай бұрын

    You guys rock! Thx so much for sharing💛

  • @lethaldose2000
    @lethaldose2000 Жыл бұрын

    Really awesome tips. These will definitely keep my Airbnb game super strong. Love it

  • @katysorrell5828
    @katysorrell5828 Жыл бұрын

    Love you all so much! I have my first Airbnb that comes with a bonus room. What types of bonus rooms do you all see do best? Game rooms? Workout rooms? Coffee rooms? Any help and direction is much appreciated 😊

  • @funmiester

    @funmiester

    Жыл бұрын

    Hi, I've been hosting 2 vacation condos - one for 21 yrs & one for 18 years. I don't have a bonus room but if I did - I would have a gaming console that has Pacman & other retro games all in one machine. Congratulations on your property! Where's it located?

  • @billjensen7832
    @billjensen7832 Жыл бұрын

    Great insight and great guidance for STR's Hosts and Mgmt Companies. You guys are awesome. Cheers from Wisconsin.

  • @NIUMANN12
    @NIUMANN1211 ай бұрын

    Hi guys, great video!.. I was wondering if anyone else has had issues trying to access the inventory page... cheers !! keep up the good work!

  • @redsnap3545
    @redsnap354511 ай бұрын

    All true folks!

  • @juliacosta6627
    @juliacosta6627 Жыл бұрын

    I have a question. I had a situation with an Airbnb apartment that sent me a photograph of the sheet with a large stain and I know that it was changed and checked well. How do I answer or what other measures could I take? , excuse me and I took away the cleaning fee.

  • @linnndOr
    @linnndOr11 ай бұрын

    love your videos! honestly so helpful and truly appreciate it. can you show me your video where you mentioned about knowing how to ask good questions and screen without sounding like a nosy prick haha I cant seem to find that vid. thank you!

  • @alyssadaw4232
    @alyssadaw4232 Жыл бұрын

    How do you effectively clean white linen and keep it crisp and white (and stain free). I would love to have white sheets and linens for our Airbnb we are currently setting up.

  • @tammyrussell-rice5508

    @tammyrussell-rice5508

    Жыл бұрын

    Depending upon where you are located, this may be impossible. In Hawaii where my properties are located, red dirt is unavoidable. And, it permanently stains everything. If you insist upon using white sheets, towels, or other in your STR, plan to increase your replacement budget by doubling it!

  • @sallyann8686
    @sallyann8686 Жыл бұрын

    Great tips you two What liquid soap and shampoo do you use

  • @HighFiveFriend

    @HighFiveFriend

    11 ай бұрын

    They have a preferred materials list. Check the description !

  • @katebodurova2866
    @katebodurova2866 Жыл бұрын

    How do your guests access the garage? Do you have smart garage opener, if yes, what kind? Or do you program the garage keypad every time with new code you give to guests? Thanks!

  • @funmiester

    @funmiester

    Жыл бұрын

    I would not give guests a remote opener because some of them would lose it or take it home accidentally. I would have them use a keypad only. I wouldn't be changing the code after each guest. The demographic I use are extremely unlikely to "break into" a garage after a stay. As a backup measure, you can have a ring camera aimed at the front of the garage & let guests know this. Good luck!