Clearing the confusion about Work Processes and tools in maintenance and an Introduction to Root Cause Problem Elimination. This is a snippet from one of IDCON's training seminars. Christer Idhammar is the founder of IDCON. He has recently published a book "Knocking Bolts". The book is a maintenance management philosophy book, an enjoyable read with a mix of common sense advice and life stories. The book can be bought here: shop-idcon.com/collections/id... or at Amazon here: www.amazon.com/Knocking-Bolts...