Disney Disability Access Service (DAS): History & Updates (Formerly GAC)

Disney Disability Access Service (DAS): History & Updates (Formerly GAC)
Planning a Disney vacation with a disability? Learn about the Disability Access Service (DAS), formerly the Guest Assistance Card (GAC). We explain the history, recent updates (May 2024)
#DisneyDAS #DisneyWorld #DisabilityTravel #AccessibleTravel #Disney #disabilityinclusion
Disability Access Service became a reality on October 9th, 2013 after many guests were caught cheating on the Guest Assistance Card (GAC). Hiring people in wheelchairs. When the national news and media got ahold of the story, all of a sudden it wasn't the rich elite who got in trouble, or the people selling the service, it was the disability community that suffered.
It is happening again in May of 2024. People are abusing the system, and the disability community is taking the fall.
Here is a brief history and some rantings about what has befallen the DAS Pass here at Disney World.
0:00 - Intro
01:36 - Guest Assistance Card (GAC)
03:43 - Media Portrayals of Abuse
06:00 - Mom Hires a Tour Guide in a Wheelchair
06:41 - Disney Announced DAS Pass
08:40 - Media Blames Disability Community
11:10 - DAS Abuse Started almost Immediately
13:50 - Peoples Comments and Feedback
14:45 - Entitled vs Entitled
16:30 - Third-Party Tour Guides Banned for Abuse
20:30 - More Media Portrayals
21:50 - Mom Brags About IBS
23:45 - Blaming Disability Community
To get all the latest in Disney News:
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Instagram - / thefunaticsblog
Web Site - www.fantasylandnews.com/

Пікірлер: 32

  • @justjohnny05
    @justjohnny05Ай бұрын

    As an actual permanently Disabled person i have found for years that the Disney corporation has discriminated against disabled people for many years, i live only 11 miles from Disneyland and have been going there since before i remember and after i became disabled and electric wheelchair bound it was more important to my emotional and physical health then ever to have a place to go where it was park like with trees and hope and happiness to provide positivity for my life dealing with several life threatening illnesses, but when Disney started literally "cracking" down on disabled people i no longer felt welcome and it became a place of negativity for me to the point where i went less and less then i stopped altogether and havent gone back in years and now i have nowhere to go and spend my days laying in my bed. Now i have been paying attention to all that has been reported so far and i feel that this is almost a "war" Disney has started against the sick and injured, why, why is that? To say to the public that only people who are Autistic are to be considered "disabled" shows an outright ignorance of even the most rudimentary medicine i can only come to the conclusion that they dont want someone making a noisy "fuss" in a long line that might annoy other people in line. But now i am hearing horror stories how Disney is sometimes not even allowing Autistic people to be helped out so that they dont have to be in long lines what is that all about? There are hundreds of "hidden" illnesses that make people with them have a very hard time dealing with day to day life. I could go on for hours about people being told to "well wear diapers then" or "practice being immobile in a long line at home first so you can get used to it" etc etc but i dont need to clearly Disney Corp is blatantly Discriminating against the Disabled for their profit and feel they are too "big" for any one to do anything about it, I call on everyone who is negatively affected by all this to find out all the things they can do to put a stop to this contact local, state and federal offices that protect the ones who can protect themselves not so I or others like me can go and spend a lot of money at this corporations venues I dont want to go anywhere near these places anymore but to stop this sort of inhumane treatment of those who still have a wish or a dream that life can be hopeful no matter how ill you may be.

  • @mattyg4186
    @mattyg4186Ай бұрын

    I have muscular dystrophy and have used it before, i can walk but not all day or stand for a long time but with the new system im not even going to bother applying for it to not risk getting thrown out of the park by the people who complain. I’ll gladly sit in the wheelchair or ECV and wait in line like everyone else i just don’t want people picking a fight with me on certain rides where they tell us go through a different line or being told to spend more money on the lightning lane. Your video was spot on stop attacking and taking away from those who really need it.

  • @BullyPorterJones
    @BullyPorterJones28 күн бұрын

    Becky here - I would be glad to show a letter from multiple doctors to prove my disability….Disney has really screwed up here. They have just shown they really don’t care. Period.

  • @messas3406
    @messas34062 ай бұрын

    Again , thank you for your encouraging words. Like I commented before, you have helped me to ignore the people that judge cruelty with out thought. But I am so angry at the tour guides!! I was not aware of that! To sell something that is not even theirs to sell, is like trafficking the disabled community .

  • @JustCliff
    @JustCliff2 ай бұрын

    Thank You FLN, I wouldn't have been able to even go to Disneyland for the first time without DAS. Unfortunately, I found out about the program when the news about the changes came out. I am on the spectrum but, my reason for DAS was primarily physical/chronic medical condition. Standing in long lines over a certain amount of time can make me feel lightheaded and feel like I'm about to faint. At that point, I need to lie/sit down in order to recover. It's crazy that Disney took so long to go after tour guides if they were using a service not meant for them. I haven't used Universal's equivalent to DAS but, it seems way better since you're required to have a doctor sign.

  • @TheresaKnight-wz8us
    @TheresaKnight-wz8us12 күн бұрын

    I didn't know about DAS til my adult son and I were waiting in line for the monorail our first night. A security guard had been conversing with my son. He then told me he recognized my son had autism and told me about DAS. It totally made our trip magical. The only hard time he had was being crowded together to see the M K firework show. I even wrote an email to Disney and thanked them. It saddens me that there could be future where there is NO DAS program anymore to help people that can't wait in long lines. It's going to happen due to the abuse.

  • @susanbell4018
    @susanbell40182 ай бұрын

    This is the first time I’ve ever heard about the third-party tour guide abuse, but I agree with you the promoting and acceptance of the DAS abuse lies on Disney. After all, they do the screening and approval and don’t require any kind of documentation . DAS is not an entitlement as Disney provides ADA compliant access however DAS is exactly what it says. A service given so that disabled guests can access their park the same as non-disabled guests. Like providing braille, audio guides, railing and other supports, Instead of taking responsibility for their own part in this debacle, Disney has decided to blame the community in which they were trying to serve. I just returned from Disney a month ago and thanks to DAS was able to have a wonderful time with my disabled daughter who could have never participated in any ride or show if she had had to wait in a long line due to her disability. I appreciate DAS and all it entails

  • @Lisa-Yeesa
    @Lisa-YeesaАй бұрын

    Man this just makes me sad because as an actual person with IBS, GAD (Generalized Anxiety Disorder), hearing that people abused the system just by saying they have IBS is really heartbreaking. IBS is such a hard thing to control and having such a limited diet just sucks overall, and when you include stress and anxiety into the mix it’s just a terrible combo. I used DAS the first time this April and I just felt so much more comfortable at Disney because of the reducing anxiety that looms over my head while in line. Just sucks to hear that people who don’t actually have these disabilities use it as an excuse to get a pass.

  • @momofase
    @momofase18 күн бұрын

    My adult son has autism, and you can tell that he has autism within Minutes when taking to him. He has the ability to wait in some lines but I always use the DAS pass because he makes people uncomfortable at times, he wants to talk about subjects that are not appropriate ( use your imagination )!! So it's for his safety and the well being of others I try to avoid extra long lines! If he stays moving, life is good and loves Disney!

  • @dondepasquale8398
    @dondepasquale83982 ай бұрын

    I have been using DAS and have a legit excuse for which I have and could supply a doctor’s note but that doesn’t matter now because Disney doesn’t want it. I was never using DAS to jump a line but rather it allowed me a time to come back during which I could plan out personal things before getting on a queue. These people selling themselves are despicable…

  • @christopherrolen2913
    @christopherrolen291323 күн бұрын

    My son has multiple disabilities and WDW no longer views him as someone needing DAS. My family and I are considering canceling our APs.

  • @elizabethcrosson6380
    @elizabethcrosson63802 ай бұрын

    hats off to you. thank you . we'll said

  • @toddcribbs6844
    @toddcribbs6844Ай бұрын

    I a KZread video where a Disney vlogger at Disneyland was misusing the DAS PASS

  • @toddcribbs6844
    @toddcribbs6844Ай бұрын

    Yeah I'm in very very intelligent person I get that

  • @jake-ps3bq
    @jake-ps3bqАй бұрын

    I say BOYCOTT DISNEY. I was planning to be at WDW right now but when I heard they are messing with the DAS system and I was glad I didn't buy a Vacation or I would have been screwed. I have been disable for years so I been to WDW with the two programs. Before 2013 they would put you in front of the line. But I didn't like that. After 2013 now you got a book at first with my picture on it. The put a come back time on it. It was when they had FastPass. SO I got those like everyone one else but I had to go by Come Back Times for the others. Now I have to pay for a Vacation then put in to get a DAS which I been hearing most get turn down. They want you to PAY for Genie plus. IT IS ALL ABOUT THE MONEY. It like who gets to park in a Handicap parking place. I have watch and 90 percent of the people DO NOT LOOK HANDICAP. But how would I really know.

  • @toddcribbs6844
    @toddcribbs6844Ай бұрын

    Listen I have disabilities now when I quit as an annual passholder if they let my grandmother and the back way of The Haunted Mansion but then they put me in the standby line and then and turn I ended up seizing on the ride

  • @InternetJury
    @InternetJury2 ай бұрын

    Here's a story for you. I have DAS right now for Disneyland. My issues are half and half mobility, low vision and cognitive... up until a terrible accident, I had a mostly manageable high functioning neurodivergence -- what they used to Aspergers. However, after my accident, it basically "exploded" and my coping and management abilities went away. My neurologist said it was like my brain had to reqire itself. My entire right side is weak to do the nerve and brain damage. I have to rent an ECV each time I go to the park. In part it's because of the mobility but it's mostly because it creates a social buffer that I desperately need. I walk with a cane most of the time, and can mange about 2000 steps in a full days before my body gives out. ONly 2000... keep in mind tha tmost people visiting the parks do 20,000 - 30,000 steps in a day there. There is no way I could last a whole day, physically without a scooter. I hate it, but I have to conserve my strength. I don't do it out of laziness, but my own mental stability. But last weekend, it was BAD. Really BAD. First, I was solo, as I often am when I go. I go there for my own therapeutic reasons. Anyway, I had reservations at Oga's Cantina and requested wheelchair access. The Cms demandaded that I park my ECV and walk in since I told them I could transfer, if needed, with my cane. I tried to explain this might not be a good idea because Oga's is crowded. I asked for a wheelchair space at the bar where I could be alone, which I know exists. Oh, no. The CM ledt me to a crowded table of strangers and told me to sit on a stool that's like 12 inches high -- something I cannot physically do. I felt the meltdown coming, and I hate it. I told her to forget it because if I can't use the wheelchair space, I can't do it. She just shrugged. That's it. Shrugged. THEN, I learned they charged me $10 for being a no-show for my reservation! I got that fixed. But when I left, Pulled into a quiet area and just had meltdown and tried to get myself together. But then that SAME CAm came and tapped my shoulder and asked me to move because I was "in the way" of the line space they needed. So I went into the restroom and cried for an hour. Yes, it's ridiculous. I know this, but I can't control it. Hence DAS accommodations. But it gets worse... and better. Which shows the sheer problems in th eparks right now with cast training. I sturggle to get food anywhere in the park if it's quick service. When you are solo and driving an ECV, carrying food is difficult (or impossible) if you can't get it a to-go container. There is only ONE place in all of Disneyland that is quick service that I've been able to get a to-go container (Rancho del Zocalo). None of the others have them, even when you ask. Not ONE person has ever offered to carry my food -- not that I expect anyone too, it's just weird nobody offers. I suppose they just think I'm lazy. That day I lost my lunch container when someone ran into me, and it fell on the ground. Of course, that person yelled at me because it splashe don them. Even though it was their fault. THey were on their phone and literally walked right into me. People on ECVs tend to be invisible. Did anyone help me? No. Did anyone offer to replace my lunch? No. A CM came and cleane dup the mes,s while I was apologizing for some reason. All he said was, "Have a great afternoon..." Then there are the numerous frustrations of people making stupid comments. ONe guy even said, "You know if you just walked more you wouldn't need that scooter." I lost it on him. I said, "You know if you just you used the scrambled eggs between your ears you wouldn't be such an @ssh@t," and showed him a very visible scar up my leg and finsihed, "Three surgeries in a year and I'm luck I can walk a few hundred steps and even speak after some entitled jerk hit my car flipped 8 times across an entire freeway. So yeah, let's discuss me walking more, let's go..." He just walked away. LOL Anyway, some of the basic struggles we deal with. Later in the day, I tried to use my DAS to get on Radiator Springs. But right after I scanne din, it was apaprent the line way WAY too long. The Cast Member was so wonderful. He actually kneeled down and said that th eline was going to be over an hour and wanted to warn me. Keep in mind, they know you're a DAS holder when you scan in. I knew that was a no-go. Too many people...too much... especially after a rough day of several meltdowns. He was so kind. He let me know how to come back later. I eneded up not going back, but I apprecite it all the same. I need to interview again in a couple of weeks and I'm dreading being denied with the new rules. I cannot imagin have to try to explain my issues each and every time I want to get a return time at every single attrraction. That's just exhausting and embarassing, and not fair to someone with a disability. I should only have to ask for acomoododations once a t day, at most. The idea of having to ask every time I want to go on a ride is not my iduea of fun and I know it will likey deter me from trying or even going at all. I don't like talking to people. I think people pick up on this when they try talking to me... and I'm find with that. I don't do eye contact, I will repat myself over and over. SHoot look at this novel I'mw riting. I'm aware of my sissue but dont know what else to do. its how I am. if I'm not wanted for who I am, then screw em.

  • @elizabethcrosson6380
    @elizabethcrosson63802 ай бұрын

    2 picks before your visit as of may 2024

  • @idaUnchained
    @idaUnchained2 ай бұрын

    This change was needed. I’m sure the kinks will work out over time, but hopefully this curbs the severe abuse that has been going on. The “we all deserve to go to Disney….if we can afford it” statement is silly, because that’s saying that poor people don’t deserve to go; something about that logic seems wrong. I think that very logic needs to be unpacked fully and applied to the disabled community.

  • @fantasylandnews

    @fantasylandnews

    2 ай бұрын

    Oh, I fully think you are right. I tried to come off sarcastic during that phrase. I knew exactly what I was trying to say. I haven't even gotta to how other communities are unable to enjoy the parks because of walls keeping them out. Sorry for it not sounding like I thought it did. But, I agree with you.

  • @MrBoomatt

    @MrBoomatt

    2 ай бұрын

    Why would they “deserve” to go? Do they also deserve to fly on private jets, have 500,000 sq foot mansions, have yachts, eat at Victoria and Albert’s? These are things that cost money and if you can’t pay for them you don’t “deserve” them.

  • @idaUnchained

    @idaUnchained

    2 ай бұрын

    @@MrBoomatt that was kind of my point. To say that all disabled people “deserve” to go ignores their limitations in relation to the inherent aspects of theme parks, such as waiting in lines. The same “if you can afford it” argument should be applied to the disabled community and the statement would be something like “we all deserve to go to Disney if we can afford it and if we are physically and mentally capable of going.” I personally don’t like the word “deserve,” but since it was used, I went with it.

  • @thehappipotamus1613
    @thehappipotamus16132 ай бұрын

    It's such a lie. When I was younger I went to disney with my family, my little brother has autism and sucks at queuing. We queued in the dsa line for it's a small world which was very long so went to the regular line because it was fully empty. When we were getting on they refused us access and said that we HAD to use the DSA queue due to health and safety reasons. If there's an evacuation they can't have too many disabled people on the ride. We got in such an argument with them. They pretend it's to benefit those who can't wait. It's crazy how non-disabled people can see a 'privilege' that they don't have and go crazy when it's not even the case. Nothing is ever made to the benefit of disabled people.

  • @MrBoomatt

    @MrBoomatt

    2 ай бұрын

    Things that never happened…

  • @tdadp
    @tdadp2 ай бұрын

    What kills me with all this as people think that you actually are cutting the line and you’re not you’re just waiting for someplace else most the time and shade not a large crowd. You come back at your return time that doesn’t change the fact of it being ex amount of people per hour on that ride

  • @PrinceofPensacola

    @PrinceofPensacola

    Ай бұрын

    lots of people boast about all the rides they ride while "waiting" in a DAS line, too

  • @tdadp

    @tdadp

    Ай бұрын

    @@PrinceofPensacola that do that same about of rides as the average guest tho in the cost of a vacation