Life, unfortunately, doesn’t always deliver good news. ​​But there are ​good​ ways to deliver bad news. Sometimes we need to share information that ​​​will upset, anger, worry or disappoint someone.
During this Delivering Bad News Training course, we’ll consider what it means to “frame” a conversation and how​​ misframing can make a positive outcome less likely. We also cover a few different things that can be done to make delivering negative news a more positive​​​​ experience.
Why not get started with a free trial today?
www.ihasco.co.uk/courses/deta...