Day 13 || Interview Questions on Service Cloud || All you need to know about Service Cloud
Жүктеу.....
Пікірлер: 29
@shashishekharkumar53199 ай бұрын
Thankyou so much for such a nice session… I got all the topics you explained ❤
@RupaliAShinde Жыл бұрын
Thanks You .Very helpful video
@tanmayeesahoo8444 Жыл бұрын
Thanks so much for taking the time to make this video. Much appreciated!
@Mtripathi347
Жыл бұрын
Thank you for watching, keep supporting 🙌
@UpdateInfoDay Жыл бұрын
thank you for making this Video,Please release your sales cloud video
@user-lh1ge6nq8e Жыл бұрын
Very helpful Thanks You
@Mtripathi347
Жыл бұрын
Glad it helped :)
@joshivivek8964 Жыл бұрын
Hi Sir, i have a doubt, we are able to open sales cloud or service cloud or any other via app launcher. But app launcher is specified for apps right. So are these clouds too considered as apps?
@joshivivek8964 Жыл бұрын
Hi sir, can you please post content about deployment too (devops ci/cd in detail)
@PradeepManjunath Жыл бұрын
Thank you for making this video, it was really insightful, eagerly awaiting sales cloud video. Would highly appreciate it, if you can make a detailed video about Experience/community cloud too.
@Mtripathi347
Жыл бұрын
Sure, i will try to add sales cloud soon, unfortunately we have not covered much on community cloud currently but i will make a video on that soon
@PradeepManjunath
Жыл бұрын
@@Mtripathi347 Ok, thanks for your response.
@harshmishra5085 Жыл бұрын
very helpful session .
@Mtripathi347
Жыл бұрын
Glad you think so!
@meghajha78077 ай бұрын
Thanks for the session Sir. God bless you 🦚
@Mtripathi347
5 ай бұрын
thanks for watching :)
@priyu421 Жыл бұрын
Helpful 🙌
@Mtripathi347
Жыл бұрын
Thanks Priyanka 🙏
@aakhyasharma9949 Жыл бұрын
I'm here early today ❤🎉
@Mtripathi347
Жыл бұрын
Thanks for being early😊
@parvathypanicker4134 Жыл бұрын
Great session, Thank you!. I have a doubt. What is the difference between web to case and the case raised through customer community cloud?
@Mtripathi347
Жыл бұрын
Thank you for watching.. they both are essentially two different ways to create cases in salesforce, while web to case allows your customers to raise case from company websites, community cloud allows them to have a self service portal from where they can create a case...
@parvathypanicker4134
Жыл бұрын
Ok, Thank you. So once it is a case, the next steps of case management would be same for both use cases?
@joshivivek8964 Жыл бұрын
The lady who told about clinical trials and marketing cloud, the interviewer might have expected some other cloud(i guess service) other than marketing because they might not concentrate much on marketing part with Salesforce. Their core business functionality might be service only so they were not expecting anything about marketing. Just like paytm majorly has service cloud than compared to sales cloud. Correct me if my perception is wrong
@shaikhreview70924 ай бұрын
can we escalte the case within 15 minutes if yes how can we
@sasikalakesavan532 Жыл бұрын
How to join your group sir
@Mtripathi347
Жыл бұрын
you can checkout my website - salesforceandinterviews.graphy.com/
@itdiaryofficial2 ай бұрын
What's up with the thumbnail? I don't get it.
@Mtripathi347
2 ай бұрын
hahha it is representing new beginnings by a hand coming out of ground. I followed same for interview prep series :P well I am new in this and do not have any team to do this.
Пікірлер: 29
Thankyou so much for such a nice session… I got all the topics you explained ❤
Thanks You .Very helpful video
Thanks so much for taking the time to make this video. Much appreciated!
@Mtripathi347
Жыл бұрын
Thank you for watching, keep supporting 🙌
thank you for making this Video,Please release your sales cloud video
Very helpful Thanks You
@Mtripathi347
Жыл бұрын
Glad it helped :)
Hi Sir, i have a doubt, we are able to open sales cloud or service cloud or any other via app launcher. But app launcher is specified for apps right. So are these clouds too considered as apps?
Hi sir, can you please post content about deployment too (devops ci/cd in detail)
Thank you for making this video, it was really insightful, eagerly awaiting sales cloud video. Would highly appreciate it, if you can make a detailed video about Experience/community cloud too.
@Mtripathi347
Жыл бұрын
Sure, i will try to add sales cloud soon, unfortunately we have not covered much on community cloud currently but i will make a video on that soon
@PradeepManjunath
Жыл бұрын
@@Mtripathi347 Ok, thanks for your response.
very helpful session .
@Mtripathi347
Жыл бұрын
Glad you think so!
Thanks for the session Sir. God bless you 🦚
@Mtripathi347
5 ай бұрын
thanks for watching :)
Helpful 🙌
@Mtripathi347
Жыл бұрын
Thanks Priyanka 🙏
I'm here early today ❤🎉
@Mtripathi347
Жыл бұрын
Thanks for being early😊
Great session, Thank you!. I have a doubt. What is the difference between web to case and the case raised through customer community cloud?
@Mtripathi347
Жыл бұрын
Thank you for watching.. they both are essentially two different ways to create cases in salesforce, while web to case allows your customers to raise case from company websites, community cloud allows them to have a self service portal from where they can create a case...
@parvathypanicker4134
Жыл бұрын
Ok, Thank you. So once it is a case, the next steps of case management would be same for both use cases?
The lady who told about clinical trials and marketing cloud, the interviewer might have expected some other cloud(i guess service) other than marketing because they might not concentrate much on marketing part with Salesforce. Their core business functionality might be service only so they were not expecting anything about marketing. Just like paytm majorly has service cloud than compared to sales cloud. Correct me if my perception is wrong
can we escalte the case within 15 minutes if yes how can we
How to join your group sir
@Mtripathi347
Жыл бұрын
you can checkout my website - salesforceandinterviews.graphy.com/
What's up with the thumbnail? I don't get it.
@Mtripathi347
2 ай бұрын
hahha it is representing new beginnings by a hand coming out of ground. I followed same for interview prep series :P well I am new in this and do not have any team to do this.