Thank you for sharing your data recovery process, and explaining the components of a hard drive.

Wow. I had to watch this from behind the sofa! Brilliant.

Great vid, have done many data recoveries but sometimes its not possible without specialised people like you. I am always careful not to push a faulty drive too much with software recovery only.

Clear ,Concise and informative. Great stuff.

wow... I was just tagging along during the hardware repair, there are SO many videos of that, but during the recovery portion I was entranced. Excellent narration of your recovery software. You know that program well!

@acsdata

7 жыл бұрын

Thank you!

There is a lot more to it software wise than I ever thought, great video man!

This isn't really my area, but I watched start to finish. Really cool that you shared the knowledge. I learned some valuable stuff, like don't go stick'n inexperienced fingers inside an HDD. Seems like a good, honest company. Thx.

Thanks for uploading this video. I am a layman and had no ideas as to how HD works. Now i have better how hard is hard drives are. Thanks again.

@acsdata

7 жыл бұрын

You're very welcome.

Thanks for the glimpse behind the curtain! I always love seeing how the 'magic' is done.

I know i'm late to the (reply party) but I just came across this video...great work and patience with the HDD - you have given me hope I have a 250gb seagate which suffered the fall of doom - i'm definitely going to be going to your website and giving you guys a call - this video was a sign of hope

Great video! If data recovery doesn't pan out, you've got a future as a voice double for Seth Rogen.

@acsdata

8 жыл бұрын

+James White Haha, thanks. I've heard that a few times.

@RobFaustEclipse

8 жыл бұрын

+James White Seth Rogen? I was gonna say Danny McBride :P

@troyjohnson7154

8 жыл бұрын

+03Eclipse For sure, lol sort of like a combination of both of them. Leaning more towards Danny McBride.

@NimblyJimbly

8 жыл бұрын

03Eclipse​ Troy Johnson​ Haha! Yea, I can see that. Totally didn't think of Danny McBride initially, but you are both right. Either way, acsdata​ has a future in radio or VO if tech doesn't work out. :)

@PBMS123

6 жыл бұрын

Learn to laugh like him, and that in every 10 seconds, and you'll put Seth out of any voice work.

Great video! the information provided was concise and helpful.

Hey, you do a great job, keep up the good work.

Interesting insight into drive anatomy and data recovery. Thanks.

WOW! It's amazing, Mr. Data Saver!

Omg. The video is 8 yrs ago? By This time the gentleman is in earth or moon? A great video

I wondered why it was so expensive for data recovery , I fully understand now ! Excellent video 👌🏼🧱👍🏼

@acsdata

4 жыл бұрын

Thanks for watching!

@SteveAndAlexBuild

4 жыл бұрын

ACS Data Recovery 🧱👍🏽

ive been watching your videos for several years i like it :)

@acsdata

9 жыл бұрын

***** Thanks!

@FennecTECH

9 жыл бұрын

:) ive got an old ibm 5170 harddrive that uses RLL technoligy ive yet to low level format tho it needs it. is my theory correct that when the machine warms up and is unable to read the disk that the disk has expanded and the sectors have moved out of where the head and stepper motor expects them to be?

no I think it's great sir ur take the needed steps to assure no mishaps I can dig it 😀

Excellent job...

So kids this is the only video you going to need to understand DONT EVEN TRY TO REPAIR YOUR FAILED DRIVES-AND DONT WATCH VIDEOS WHERE THEY TELL YOU -"YEAH YOU OPEN THE DRIVE AND ITS EZ"

@acsdata

4 жыл бұрын

This comment needs more likes. We wish more people that had irreplaceable data would follow that advice. And that's why we are one of the few companies that will even recommend competitors that are competent in this industry. We don't care if people don't send their jobs to us, just use someone who absolutely knows what they are doing.

You are good at what u do keep it up

I am not really going to do this myself, but it is so interesting to just watch !.. have always been more interested in the hardware part than the software part, and this has alot of hardware tech talk.

very interesting , thank you for explaining the process

@acsdata

5 жыл бұрын

You're welcome. Thanks for watching!

This is the real professional way recovering data (and likely the most expensive way)

Great Video, well done.

@acsdata

7 жыл бұрын

Thank you.

Very informative!

just did this and it worked lol didnt have to do the deepspar stuff just changed the heads and a few unplug and replugins later it showed in my pc an i was able to get 7122 jpgs back that i had on there thanks for this vid man helped me so much lol

great video, very explanatory

Very interesting work. Thanks for sharing this. Would like to see the process for an SSD!

Great Video

I enjoyed this video!!!

@acsdata

5 жыл бұрын

Thanks for watching!

Excellent video thanks you so much

@acsdata

6 жыл бұрын

Thank you Pacha!

Great video!

@acsdata

6 жыл бұрын

Thanks!

Thanx a lot! Obrigado ! from Brasil!

Cool video bro.

Pretty interesting video, My WD is failing in laptop relocating about 50 sectors a boot. First drive ive ever had started to fail on me...I keep close eye on smart information just by habit. I do have to say I have hitachi deskstar 1tb with ~40,000 hours of power on time. I cant believe that drive is still working and passing smart.

@acsdata

7 жыл бұрын

Hitachi's are pretty good.

Very informative. thanks a zillion

@acsdata

5 жыл бұрын

Thank you for watching!

Thank You for you video.helpful our field

@acsdata

4 жыл бұрын

More videos coming soon. Thanks for watching.

thanks for the video

Many thanks Wonder Gumise, i will try that. Hugs

Very well done, good manipulation with with hdd, no shocks, (ESD manipulation). Only one thing I would recomend a special tool for removing of top plate cover, not scredriwer which may scratch edge of drive and relase a particles from colour etc. to internal space. Resonable sw for data manipulation during recovery process which minimise heads manipulation during recovery process.

great job.

@acsdata

8 жыл бұрын

+sands1973 Thank you. Much appreciated.

I recognize that drive model! I had one just like it brought to me for data recovery. It made noise like a coffee grinder and the owner let it run like that for the whole day while trying to get it working. When I opened up, I discovered that one of the neodymium magnets broke off and struck to a platter, hitting heads and turning into fine dust, which ended up coating all drive platters and scratching them on top of that. I wasn't able to pull a single coherent bit off that drive. Total loss. The problem with neodymium magnets is that they're often covered in protective coating, like stainless steel. When glued to a surface, the coating bonds fine, but if there are imperfections in the magnet, it may separate from the outer layer and then, it's say goodbye to the hard drive and all your precious bits.

Excellent video day have blamed email and using profane or software for scanning sectors Cheers gratis video

Very interesting.

@acsdata

8 жыл бұрын

+MegaInformazione Thanks for watching.

Mine did that after not using it for well over 3 years. Banged it a few time.. gave access to files and transfered to a USB memory..

This is crazy. Never seen this.

WDs are my favorite HDDs

Hello, thankyou for you videos, they are really informative and interesting to watch, very happy I have come across your channel. A happy subscriber. Just a couple of questions which hopefully you will be able to answer. I am considering buying a new External Portable Harddrive with the USB cord, but not really sure on what brand to get, either a WD or a Seagate, does the brand really matter? Is one harddrive better than the other? Because at the moment I have been using a Seagate Expansion harddrive for about 4 and a half to 5 years now, and it feels like it's been doing allright for that time. I have read numerous reviews on both brands about various of people stating that WD is better than Seagate (or visa versa), it's doing my head in on which one I should buy. I am contemplating on getting the 4TB Segate because I'm unsure on what WD is going to be like to me, becuase i remember while a go (maybe 7 years) that my first ever harddrive was a WD and it broke down quite easily. But nowadays the WDs (according to the reviews) are saying that the news WD today a "better than what they used to be" so they say. Also, do you know of any GOOD downloadable programmes to check the health state of a drive, I have used HD Sentinel, but I am unsure about the accuracy of the programme, it MIGHT say that the Performance and Health is "EXCELLENT" but I'm still a bit uncertain about it. I also get this message "The hard disk status is PERFECT. Problematic or weak sectors were not found and there are no spin up or data transfer errors." does that mean everything IS OK with the harddrive? Thankyou so much in advance Matt P.S. I apologize for the long comment, I'm just glad I came across your channel, because I'm really sceptic abut these things, hopefully you can help me out.

An amazing video! It is nice to watch a true professional at work. Kudos to you! I have a strange question for you if you don't mind answering. Since you mentioned that WD drives have a tendency to lose their slider heads, can the orientation of the placement of the drive in a pc or on a desktop prevent this over time. Having the drive vertical or horizontal, upside down or right side up where the heads point up or down? Does it even matter, I could imagine gravity and wear and tear could play a factor but maybe its negligible. Anyway, great video!

@acsdata

8 жыл бұрын

+Ergo Gray No it shouldn't have an affect. The air pressure inside the drive keeps the heads floating, regardless of orientation. It's only when the components come apart, or the drive is bumped or knocked over causing an impact, that the heads will become damaged or contact the platter.

I have a lo-tech approach to a tired drive. When the disk is trying to rotate, I hold the drive and turn it fast clockwise, Normally this is enough to make the disk spin. Then I copy the contents to another drive. Done that several times.

@MrEricH5470

8 жыл бұрын

+Henrik Carlsen Same here.. although my lo-tech approach is a little bit more subtle...When the disk is trying to rotate, I hold the drive and smack it with a ball pin peen hammer... in the downward motion " HARD !"... It doesnt do much for data recovery.. Yet, it will relieve your stress "alot". When it comes to the customer... Just tell them that it was hopeless..

NICE !! There is a lot of Dos based software out there that works good!! What do you prefer to use? Like in this vid? I have never used this particular software (I do not think lol) A Lot of the new Acronis Soft has Dos options also!! Thanks 4 Sharing Bud!!

@greatgodinternationalminis298

4 ай бұрын

Example

hi, thanks for the video ; ). Great tutorial! Just wandering if it is okay not to change to a whole new set of heads?

Ahh a EADS green drive. this is literally casued by the agressive power saving management. the head load and unload non stop. I am surprised mine is still running to this very day with only 3 reallocated sectors lol.

You may want to add an ESD mat to your setup.

I've been looking to educate myself regarding data recovery, but there aren't too many places with compiled information or avaiable courses i can turn to. And loose information here and there aren't too well structured, explained or covers everything. Can you point me at the right direction?

I have the problem that after replacing the PSU I was too lazy to replace the peripheral cables. Coincidentally, the cables not only looked identical, but they also fit into the power supply. (Power supply with cable management). What I unfortunately didn't see is that the so-called neutral conductor was in a different place. Luckily the SSDs survived, but the HDD was damaged. I suspect there was a short circuit on the board, even if there is no visible damage to the individual SMD components. I ordered a used circuit board (2060-701590-000 REV A) from overseas and replaced it. Now the motor is turning again (at low speed) but nothing else is happening. Of course, this could be due to a circuit board (newly delivered but apparently defective). I have now ordered a used hard drive of the same construction. If it still doesn't work after replacing the circuit board, does it make sense to replace the "actual data carrier", i.e. the disk from the old defective hard drive, into the new hard drive?

I found it kind of funny that I have *two* WD10EADS that are both failing. Haha.

@MrEricH5470

8 жыл бұрын

+thecomputerman100 just smack it with a ball peen hammer.

@AeroFix94

6 жыл бұрын

WD10EADS.... WD10DEADS.... wd10DEADs... DEADS!!

@Free_Soul_76

6 жыл бұрын

wd10EADS = wd1DEADS, where 1 is TB(also terrible). Mine died too with my files. Now i'm in deep...

@ucupi

5 жыл бұрын

Mine wd20earx 2 deads..damnnn

NIce video, watched it just purely for the info, never watched data recovery before. I'm a bit paranoid myself and always have a backup of important stuff. I would also never personally use a WD Green HDD as shown in the video anyway. I must admit, when the video started and it was a WD Green HDD, I kind of smirked as it doesn't surprise me it died. Honestly, these drives are well known to fail, the firmware makes the heads park after so many seconds, it adds up too much and it just wears out. There's a DOS program where you can change the amount of time though. I'd just personally still not bother with them myself...they're honestly not any cheaper or are even more expensive for the same capacity as other HDD's I've seen. I've had good luck in the past buying used enterprise grade hdd's from people with decent capacity here and there, those are generally built like tanks, especially Hitachi's. Also had a few WD RE2 enterprise hdd's, have yet to try an RE3 or RE4 WD Enterprise HDD though.

@thekaneallwaywin

8 жыл бұрын

+SolidSnake4Ever2003 hmm well no more buying wd green for me then. I'm lucky though because my wd green 1tb ran great after 4 years of use for an OS in my rig. Replaced it with an ssd and never been happier.

Killer video, learned more than I expected. Curious: are there any brands of drives which you rarely receive or work on, and is it because of their quality or un-repairability? Thanks!

@acsdata

7 жыл бұрын

We don't get as many Hitachi's in. But it's all relative. We get more Seagate and Western Digital drives in, because they own such a huge share of the market.

Thanks for the kind and comprehensive demonstration. its really useful. By the way, what software are you using to analyse and repair the HDD, Thank you very much

@acsdata

4 жыл бұрын

Thanks for watching! The software is Deepspar Disk Imager

At 2:46, you stated that you've "already done some other tests to this so we know for sure its the drive"...what did you do specifically? Thanks

ever worked with WD's mybook drives? I heard they have an encryption chip that prevents you from just accessing the data unless you put it back in the enclosure. Does your software allow you to access those drives ?

Very excellent video, thank you for taking the time to explain the process so well. I have a 2tb WD (quad platter stack) black drive with good platters and data but the complete circuit board including the data chip has been lost. Can you tell me if it is possible to swap the data platters into a similar donor drive using the donor's circuit board and bios chip or is the chip married to the original drive the data was written to? I hope I explained that well enough to understand. Thank you for your channel and help.

@acsdata

7 жыл бұрын

You wouldn't need to swap the platters. Just have to get a compatible board reprogrammed with your drive's adaptives.

@markgresin6335

7 жыл бұрын

Hello, thank you for your answer I appreciate it! But would swapping the platters into a good operating similar drive also work or would there be other problems that are not obvious? Thank you so much again for your advice.

Exactly like mine and the same issue(most probably), WD is forever crossed out from my buying list. (I have seagate´s for years and not an issue.)

Cool video. My only comment is that a lot of cameras use RAW, PNG, etc. so maybe from now on you would have more success if you included 'png' and the various RAW formats (.bay, .cng, .nef, etc.) when choosing the file extensions to look for

@acsdata

8 жыл бұрын

+Brad Hesse Thanks for the comment! Yeah, if you read some of the comments below that was already addressed. This was being done for a company that had specified they had their most important data saved with a JPG file extension. So that is the extension we focused on first. We then go back and get everything else after those sectors are imaged. Thanks for watching.

Tip: use your next hard drive as a backup.

You won't tell us, but your "special tool" is called a "head comb"

@acsdata

7 жыл бұрын

You can buy head combs anywhere. We use something that is similar in function, but different in design.

@InfernoVor

6 жыл бұрын

wow a fancy head comb, if they are different they are probably just denser so smaller particles don't pass out of your hair, so basically a dense hair comb.

Yes allowed.

good ol' DOS

What kind of machine and software that you used to calibrate the hard drive after the replacement had done

Great video! If you disable the 'Intellipark' feature, are these drives generally reliable? Are the blue drives more reliable?

Seth Rogen doing a great job here.

hey there - fantastic work! I was wondering, would you recommend a 3.5 or 2.5 drive as a backup drive. Is there an advantage to a 3.5 over 2.5 as reliability, serviceable/recoverable ? Regards Matthew UK

@acsdata

8 жыл бұрын

+Matthew Richards Thank you. Either is fine. Just make sure you have a redundant backup and you should be good.

dexando like para ajudar

Good stuff. JPEGs actually use two different extensions: .jpg and .jpeg the latter not used very often any more. For the sake of that data recovery, hopefully the .jpeg extension wasn't used at all. If it was, those files were omitted.

@acsdata

8 жыл бұрын

+Xavier Oliver Already commented on this a few times. Customer specified the extension needed, and made sure to reference that being the exact graphic variation they needed, so that is what we selected at first. After those sectors are imaged we then go back and get all the remaining sectors.

For once a video how this REALLY should be done, not in someone home on the kitchen table with a t-shirt on and shorts.. Really good vid and very good work! Nice to see it be done professionally! Btw, I want that program. :) Can that program also rewrite the very sync track for the head movement, or what its called, or that is something that is never needed to be touched after the disc is manufactured? "have to put the lid on and move it so the head sync with the plattern" Dam, the precision is just beyond sick, that it even work. For not saying about the ball bearing for the arms that is a ultra hiugh precision one.

I have the same drive that started making scratching sounds starting up not clicking but scratching. You think you guys can still work with it and get things moved over?

Thank you for the video , btw i just want to know what's the program that was booting up on your computer

@SamuraiMetropolis

8 жыл бұрын

Thank you so much

Most hard drives have a dust filter and centrifugal force will push the dust off the disk (especially at 7,200 RPM)

nice

Nice video 👍. With smaller capacity drives like 100 gig or less do you find multiple platters and heads or a single platter with two heads for the front and back of the platter? I'm assuming that both sides of the platter are always utilized in data storage.

@acsdata

4 жыл бұрын

It depends on the generation of hard drive. You have 1TB hard drives with a single platter, but you also have older 1TB hard drives with 2 to 4 platters. Same with smaller capacities as well. Just depends on when they were manufactured. 40GB of hard drive space was a LOT of storage at one time, so there are very old multi-platter versions of those.

Hello there, thanks for the video. I have one WD my Book EHD like this and I think that something is burned inside bc I bought a new adaptor that is a higher voltage and I tried to open it a couple of times, and it does some weird sounds at the beginning. Do you think that the data can be recovered? It is detected in control panel though but I cannot see it in "my computer" and open it. What do you think?

Great video. Consider obfuscating/blurring the filenames of your customer's data, though.

@acsdata

4 жыл бұрын

I addressed that with the customer prior to release and they had no issues at all. Thanks for watching!

Please turn up the volume on your video, everyone

what brand drives do you see the least issues with? ,what drives to you use to store your data ? :) great video

@acsdata

8 жыл бұрын

+Jolinator Hitachi's are pretty good drives. We see more Western Digital and Seagate drives, because they have such a huge market share. So naturally there are more of them out there with the potential to fail.

@KiseiruYoshioka

7 жыл бұрын

ACS Data Recovery I agree with Hitachi being the best. One of my oldest Asus laptop comes with Hitachi drive and it lasted a decade until the laptop itself gave out. Still using that Drive for external back-up albeit a little slow cause of degrade.

@KiseiruYoshioka

7 жыл бұрын

*****​​​​​​​​ It's amazing that these drives lasted so long which is beyond expectation. Well, I did once ended up buying a shitty WD drive that were faulty upon purchase and resign itself within 3 months before I returned it to the manufacturer for warranty only to end up with another defective WD product. Truly infuriating, count on my word that it will be my first and last purchase of WD drives. By the way, how does SSD fare against these top end HDD that we speak of in terms longevity ? They were marketed to last longer but I did heard a number 'misfortunate' cases involving SSD which surfaced my doubt.

@DerVampyrEngel

6 жыл бұрын

ACS Data Recovery Really? Because my Hitachi 1 tb and 320 SATA Hard drives have failed on me after I had it for about 1 year just makes three drive attempt to spin up noises( I think) and it stops thats the 1 TB

Green are the worst drives by WD due to the intellipower feature. Blue and black ones are fine.

@yasseen75

6 жыл бұрын

blue is very bad tho

@GeekBoy03

6 жыл бұрын

I have had a green for 10 years without issues. As Yaseen has stated, the blues ones always go bad within a year you can expect bad sectors to start appearing.

@IDIturboDiesel

6 жыл бұрын

I only buy the WD Blacks for my self because of the better specs and warranty.

@bigal7864

6 жыл бұрын

Yes these green drives are shite, I've had two 2tb ones die on me, they just keep clicking and read nothing...

@petterjodinson7936

6 жыл бұрын

Have a black and a green. This is true.

What is the name of the software you were using for the head mapping and imaging?

@acsdata

8 жыл бұрын

+feelmyice Deepspar DDI

I took a magnet, and placed it on the bottom. Problem fixed. Now I don't have to worry about repairing it.

How is the quality of the recovered photos? Same as original form before recovery?

What brand of HDDs do you see least in your lab?

hi, very help full, excellent). which tool are you using? & where i can get this?

@acsdata

8 жыл бұрын

+Kashif Anwaar If you are talking about the imager, it's a Deepspar unit.

Same HDD (WD Green) from 2009 failed.

Hi acsdata team. i have one question. moving different platters is tricky because of alignment. but moving one platter needs any alignment? where disk has only one platter. thx))

I'm using Windows 7. My passport external hard drive wouldn't open recently, the monitor screen just kept showing a circle spinning around...Dummy me, instead of just unplugging the external drive I did a ctrl alt delete to shut the drive down. Now when I plug the drive in Windows says it doesn't recognize the drive and wants to reformat it. Did I just erase all of the date from the drive?

What did this end up costing the customer all said and done to have fixed enough for them or you to then image/backup the data?

Which hard drive would YOU buy if you were to pick a drive at 4TB or above?

thought the disc had corona virus,boy was i wrong,thnks fop the vid

Hi ACS. I have a similar WD drive with the same behavior. Before it stopped completely, I was able to run a diagnostic routine which revealed a “Corrupt MBR”. All attempts to correct the MBR failed, and the drive stopped completely. With the drive on the bench, I reconnected it to the computer. I turned it upside down, and it started to run. I got two more hours of operation, but the time was not long enough to recover the data. Insomuch the drive ran for two more hours, could the problem not be with the MBR, or the heads and platters, but be in the controller board? If yes, is it easy to acquire and replace just that board? Thank you very much.