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Customer Threatened to Call the Health Department on Me....
#berespectful #karma #frustration
Sometimes I wonder if someone is just having a bad day, just I try my best not to feed into it & end a conversation with a peaceful resolution.
Other times the level of disrespect is just way over my head.
Once it gets to that point, I simply just feel sorry for that person who has to act that way.
Life is too short, be a human, be nice, it's just that simple.
Karma always makes its way back around.
Пікірлер: 243
I urge you to reconsider servicing this "person". You know it's trouble before you get out of the truck. Let him be someone else's problem. Not worth it.
@hartsfire5706
Жыл бұрын
there are some jobs you just need to walk away from. this is one. don't go any were near this as it is just going to get super ugly.
@ClearWaterPumpWell
Жыл бұрын
Yeah this is definitely a customer if they weren't already on the do not work for list they definitely are now.
@rodspringfield9249
Жыл бұрын
@@hartsfire5706 i totally agree. some things you just don't touch with a 10 foot pole
@timothygunckel7162
Жыл бұрын
That guy needs to get his facts strait before he calls, and learn you catch more flies with honey than vinegar.
@2104doug
11 ай бұрын
I agree with you 110% .
I would never go out to that customer. They would need to find another service provider.
Long ago I started my own heating business cleaning furnaces and boilers. One day a competitor called and said that Mr. H’s fuel oil burning boiler that I had serviced had done a lot of damage to the house and I better come over quick. As I walk to the door I see black sooty footsteps on the walkway. When I walk in everything in the house is black with soot. I go to the boiler and the service guy smugly explains I must have misaligned the burner electrodes or something. So I inspect the burner and everything looks perfect. The service guy then takes me outside to show me a vent pipe with a huge half cooked raccoon stuck in it. I pulled the service receipt and went to see the homeowner. Mr H was insisting that I was responsible, regardless of the raccoon. I showed him the service ticket that listed his signed refusal to have a vent cap installed, sorry you didn’t have it taken care of, and left.
Don’t touch it. Ain’t worth the stress. Don’t walk away, RUN.
@kennethdurden880
16 күн бұрын
Don't go out there, he knew that he was lying to you. If he acts like this knowing that you haven't done any work on the well you will be hounded by him if anything goes wrong.
Don't ever oblige crazy people like that. You'll never get rid of the headache, and he's already threatened to call "authorities" before you've ever done anything for them. It will seriously wear you out mentally and ruin your focus on taking care of your legitimate customers.
I worked as a core driller for 30 years and never once in my career did I come across a co worker with your composure.. you do awesome work and I enjoy watching your videos ! God bless you and your family !
@nancyimparato2285
Жыл бұрын
Lol that's my wife Nancy 🤣
When I was young, I was a framer working for a contractor. We built an addition on a mans home. My boss and he went to the same church. The contractor took the deposit and went on a gambling spree in Vegas. He did not pay us for a month. The home owner filed a law suit and asked me to testify on his behalf and he would pay my lost wages. He told me do not worry I am a good Christian and would never stiff you! I testified and he won the case. On the day, that he brought my check for wages, it was one quarter of what it should have been. He ran to his car and locked the doors. I did however cave in his drivers door!
We replaced an engine OVER a year ago for a customer, the engine took many, many months to arrive, it was a Chrysler, and just not available. It took about a year (yes a year) to get the Reman Engine. The customer decided THEY wanted the transmission fluid changed, so we did. NOT normally changed, but we also had to swap a fuel feed line, and an emission hose. The total bill increased by $400.00. She called the Attorney Generals office, contacted her lawyer and generally made a PITA of herself. Has left the Truck here for a YEAR! She is STILL disputing the bill. We finally told her to come get it, bring the money owed, or we will file a mechanics lien for two years of storage @ $35.00 a day. If we do that they were told we will settle this year for $24,000 PLUS the balance on her bill for the engine.
Man I've been self employed since I was 17. People are stupid. Most are great. Two things really torqued me. If they presented themselves as reverend..... or if they ever described theirs as a " fine Christian family " always put ants on me. Literally would start putting zeros on the estimate. Found that if I was outrageously high on my price they wouldn't use me and wouldn't refer me to their like minded friends.
He brought the Lord into it, looking for a freebee. Seen it before, Slim Ball.
@ligmasack9038
12 күн бұрын
Typical Pastor/Bible-Thumpers from my experience, always want something for nothing; and if you refuse then they expect you to listen to their opinion that "That's not very Christian" when you tell them no. Funny how they always forget the part about "the Lord helps those that help themselves".
@Jaded7981
12 күн бұрын
I once had someone make a comment towards me of “and you call yourself a Christian.” I have never in my life called myself a Christian. 😂
This guy is looking for someone to sue . Run from this like HELL !
I own my own machine shop and specialize in repairing industrial pumps. Big ones. One of the best customers I have today is a company that thought I had screwed up a repair. I rebuilt the same pump two more times under warranty before we figured out it was their mechanic that had replaced the electric motor for one using the wrong shaft size. I was the one that figured it out. I never saw that guy on the job site again and 15 years later when their pumps wear out I am the one rebuilding them. Also because of my modifications to the pumps they went from a one year service life to 3 or 4 year service life. Like your videos. Shake the mans hand and do him a good job.
The red flags are waving with this guy. I'd run the other way from this job. Don't choose to have problems. There's enough problems to go around without adding to what comes along naturally. 😮
Accurate example of a gaslighter, not worth the business and potential headache.
Sounds like a ass woopin is in order!!! (For that man-child!) You are an amazing man! God bless you!
I understand being the bigger person, and earning a living on top of that. But a general rule of thumb of mine is: "No respect? No service"
I would never do business with that man. More trouble will come from him.
Some jobs are not worth it. With the way business is, I'd walk from it. Too many good customers in the sea to deal with headaches, but I get it I'd like to see the person in the flesh, sometimes folks get worked up especially over the phone or the internet.
35 Years in the water well business here in central Florida, I totally understand where you are coming from.
I just subscribed after watching this video, and you are a good man. Thanks for posting this.
I totally feel what you're going through have had to deal with customers like this before. There are just some people you just can't satisfy no matter what you do. It would probably be good just to go by and look at this well and see for yourself what he's complaining about. That way when you see what the problem is and how easy it could be to solve it you could tell the man that you're not interested because of his attitude.
@dalepaladin916
Жыл бұрын
1. You're crazy! And totally missed the point. He didn't do any work for this guy!
@aolinger680
Жыл бұрын
@@dalepaladin916 perhaps maybe you should reREAD that post and don't imagine anything into the blank spots between the lines. He said nothing that implied he is reservicing that customer's well.
no way i would do any sort of work for that guy
From the "Smarter not Harder" advice files: 1. Get your files onto a closed computer system for crying out loud! That poor secretary (girlfriend / wife / mother / Aunt, or whoever she is lol) shouldn't have to go through years of boxes to try and find one lonesome work order. A work order that you didn't have. You're too young to be telling people that you have to go through a paper trail to locate a job order! LOL 2. I only watched a bit of the video so far and I'm already talking to you on your video, telling you that you shouldn't be doing anything until the guy can provide you the proper customer information so that you can actually confirm he was a customer and that the job he's talking about was indeed performed by you. 3. Never make a video while driving! 4. OMG! You're going to do a job for someone who demonstrated dishonesty and low morals!? That really calls into question your ability to make good judgment decisions. No one could agree that this was a good decision! Oy vey! And so you know, I took the time out to write this information for you because I do think you're a good guy, but in this case, you needed someone to put a hand on your shoulder and say whoa, slow down, think it through, don't make decisions when you're upset or angry. And do you really want to make a 2-hour drive, one-way, to God knows where, to be alone with a guy who has demonstrated questionable behavior? And even if you bring a partner with you, it still doesn't prevent an altercation from occurring that I'm sure you don't need to be bothered with or involved with. After all, it's not about you, it's about your company and people who depend on your company remaining viable and in business and not delayed or derailed because you made a bad decision to go visit this guy.
That sir is called integrity. Good on you!
Huge red flags all over the place. I would suggest you reconsider taking this job. He will likely be a nightmare that will never go away.
I wouldn't bother even going to meet him face to face because he would end up getting a ass whooping for saying that to me! That kind of business isn't worth it there's way too many other jobs to do out there let him pull his crap on someone else and get their service and have to deal with all the problems he doesn't deserve your upfront and reliable service you provide!
Unfortunately the world has people like what you describe. Fortunately they aren't very many of them. Ignore this guy and move on. I wouldn't bother trying to meet him and "shake his hand." It's likely to lead to only more upset, frustration and probably lost of potential income. Your and your dad have a great family business going and just need to ignore rude people like this.
I am a custom woodworker. if i get the feeling a customer is going to be difficult I decline the work. my hats off to you for working for him
@thomasswearingen6971
12 күн бұрын
Lol. Interesting, I just tell them that they didn't sell me on their job. That I was there to be sold on there dream. Not to talk about how much I could create there dream. And that they are not looking for me to do their job. They are looking to be sold something and should really find someone who will do that because you just fired me before I ever talked about price. Bye.
That man. Invoking the Lord. Lying to you. 😮
@Jaded7981
12 күн бұрын
So his son is a pastorphile?
I was a service electrician for over a decade and did everything from residential outlets to giant industrial ink jet printers that did 100s of thousands of sheets a minute. I could relate a dozen stories like this. In the end I generally carried out one of two actions. One, I would simply refuse to service them if they were not a prior customer or were not in good standing. (IE: slow or no pay. PITA customer that made the previous job much harder than needed ot tried to add in extra work for no cost.) The second was to do an extremely detailed proposal spelling out exactly what we were doing and not doing as well as warnings of issues that the customer was advised of and chose not to address. I then would add 50% up charge to the proposal and require a deposit of 50%. Get it signed as well as confirmation via Email. This assured we were covered for any issues sure to crop up. Bad or troublesome customers ALWAYS COST YOU AND SHOULD PAY MORE!
I’ve been working in rental property for 21 plus years when people start bringing up the church we run.
This is a classic con man trick, well documented by the way.
Same thing in the fireplace business. I probably had the same guy. He swore up and down that I did work on his house. The truth was that he hired a competitor to do work for him and they messed it up.
I used ur advice on a well job that me and my son did over this summer,I found you to be knowledgeable , interesting to watch, and we still love to watch your videos. .. life is gonna deal you many ,many idiots. just try to always be the bigger man and navigate your way through them without being taunted. Best wishes ,Tim from Ohio.👍
He was trying to get a freebee. I know a few people like that. Narcissism is deep in humanity. Your sec is a savior. She saved you alot of mental anguish. I know how you think and that would have bugged you till you found out. All honest pure souls are like that. Empaths. We all feel the bs, but sometimes it gets us bc we want to help.
@h2omechanic
Жыл бұрын
My ex wf was a Narcissist... I learned alot & wasted alot of time. I learned narcs love to control Empaths (like myself). Funny enough KZread was my go-to focus after the divorce, she was always negative towards my KZread goals. Now that's gone from my life, my KZread journey has become a blessing 🙌. I try to a good human to everyone, but now I'm more skilled at noticing those Narcissist tendencies & stay far away! They suck away the joy from your life.
Let me start off by saying I'm a 60 yo woman and just started watching your vids bc I'm having issues with my breaker tripping to my well. I've learned much from a few of your videos and I really appreciate what you do for the KZread community and the $$$ you potentially save ppl. THANK YOU SOOOOOO MUCH and BLESS YOU!!!!!! But holy sh!t!!!! The NERVE of some ppl!!!!! That is beyond upsetting and quite frankly who gives a sh!t about this guy and his preacher person if one even existed. I'm sorry but I'm upset! I mean you're out here helping many of us out with these kind of videos helping some save a few bucks to 100's. Please direct him to my comment where I let him know what a major jerk he is and F right on off. And again thank you for all that you do. I'm from NC wishing I could call on you for my issues but thank you again for ypur vodeos.
@h2omechanic
4 ай бұрын
If your pump breaker is tripping, then the pump is old worn out, & pulls too many amps. Time to replace it.
@Tinstaafl01
17 күн бұрын
Wow, that's one heck of an assumption there. She gave you no clue as to how old the pump is. First step in troubleshooting such a problem should be to determine if the pump is actually drawing too much current. It could be as simple as a defective breaker tripping below its nominal threshold. That does happen. First rule of service work is (should be) to investigate the simplest possible causes first. Sorry, but your score on this one is a fail.
@servicetrucker5564
12 күн бұрын
@@Tinstaafl01But don’t forget it’s hard to diagnose stuff through the phone
If you do give this man and his mother the complete package you mentioned, service call, new well liner, maybe even a new house filter system, you need to add at least an extra15 to 20% on the bill for his attitude. Then if you wish you can give that extra amount to your local church charity or something. Personally I wouldn't take on that job myself, unless you were starving, maybe not even then. You are a very good man, and there is no sense in tempting fate. Keep your chin up, and continue working at your best, just like always. And keep the high quality videos coming, I have enjoyed every one I have watched, and learned quite a few things from you. Thank you.
If there was ever a folow up video this is one I'd pay to see. My wife and I arer christians but everytime someone who wants my business starts telling me how much he/she really loves the Lord that becomes a real red flag for me since we've been 'burned' in the past by folks like this. Good luck with this guy...and let us know how it truned out.
@h2omechanic
7 ай бұрын
I never went there or even called him back. Wasn't worth my time. Basically everything you said
I feel your wrong to do business with this person...he will try and bite you in the butt down the road...I know...because I am a business owner too. And have dealt with this foolishness...it will not hurt your business to say no. Trust is the issue...
👍👊Bravo for holding your tung sir! Not sure many would have….. but that’s what makes you……..you 👍
I also operate a well drilling business in Fiji and believe me I totally agree with you. Have faced this problem and its frustrating.
i loved you wanting the county involved, it shows you doing things right, not worried, good video
It's sad that you had to deal with that guy! Some people are just nasty especially those who use Christianity as a weapon.
I would have told him to pound sand
I would call him back and say No after your threats, I refuse to work for you now, or ever.
My Dad suffered from Alsheimers, and getting incorrect facts from him along with imagined stories really complicated my life for a long while. And this was when he was in the early phases of the disease. I don't know how the guy arrived at the misinformation he was operating by, but I can fully understand how such misinformation can come about. Add that type of situation with an authoritarian type of personality, and it can lead to big problems.
If I didn't have a file on this guy I wouldn't go
That's common I deal with that daily. You a good man.
If I went to the job I would take the health department with me! I would explain to him that you didn’t do the work then refuse to do any work for him
People can be really difficult to deal with, in my work people call me all the time wanting a report for an exam we never done.
@pepperroni4016
Жыл бұрын
What industry?
@SirAnthony25
Жыл бұрын
Healthcare
You are a Saint. I wish I was half as mature as you are when I was your age.
.. that'll learn you not to answer the Phone .. 🙄😏🚫📞
I would pass on this customer. Let him be someone else’s problem.
Never argue with an idiot. They will drag you down to their level and beat you with experience.
I get it. Businesses is businesses, and money is money. Take the money and run
White sediment - lol. Does he mean hard water Try a water softener What a stud he must be
You are 100% right man! God bless you 🙏🏻🙏🏻. Honesty first 👍
best to move on and not even meet him tell him you are too busy, this man is nothing but future problems
I am a 3rd generation well drilling contractor and when I was young like you I would have wanted to meet this guy face to face also but after so many years and way to many people like this I tell them I did like the way he handled him self and I have no desire to work for him and then go on with my life. There are way more good customers out there and you will learn not to waste your time with people like this because they will have the cheapest person do the work in the end. My son is working for me and taking over my company and he has had to learn this along the way also keep up the good work.
It takes a big man to acknowledged he was.
No way I would be doing any work for this guy.... Run as fast as you can and don't look back!
My old man always said “never be so heavenly minded that you are of no earthly use.” It would be real easy to tell the customer you are unable to accommodate, and send him down the road.
He will forget or mix up who did what work, and it will all become your fault. Not worth it.
I agree with the majority of the comments .DO NOT DO ANy work for him.i am an ex long haul truck driver so i now how the public can be.
Why do you want to meet this man ? Don't shake his hand. Whatever he has may be contagious.
Boomers are like this. They get upset and put it all on the first person that comes to mind.
Just tell him to find someone else to do the work for him.
I owed a garage for thirty-five years and learned early to steer clear of some customers, my policy for when a new customer came by was a ten-minute chat with them to get a feel for their integrity. A sorry customer will tell you, you just need to listen to them
I've always said, if a person says they are a good Christian, run sucker run!!!!!!!!
You've got good work lined up a long ways out. No reason to deal with people like that.
@h2omechanic
2 ай бұрын
100% agreed!
Do not go out to that house, do not do any work for this person or his mother. You already have an insight as to what kind of person he is. You do not need the business of someone who WILL cause you problems if you do any work for him. You know this! You've dealt with people like this. You don't need the business nor the aggravation this will bring if you do work for him. RUN. It is not worth whatever gratification you will get by meeting him, looking him in the eye and shaking his hand. It just isn't. Forget him and his mother.
I would not take that job. You're gonna have problems from there on out.
Man your a service to the community, and do a great job and service to the best of your ability and you don't have to take crap from no one, you help people that need it and charge far less then other companies so you get all their business, that's to bad for them, keep helping the old people all you can and don't worry about what a crazy person thinks
Pray on it first!!
If all business owner's had the same integrity as you sir, the world would be much better.
And make sure he pays up front
I worked in construction all my life and one builder would put me on the defensive every time I saw him. Found out later he was doing some things not on the up and up
It takes all kinds! I hope this doesn't happen often.
Sounds like you're doing fine and don't need his business. I would avoid any potential customer like that and let someone else get a headache
Wow, you did very good, most people would ghost somebody like that and not had any thoughts about it. I know this was a year ago, but good on you Thx for sharing
Hats off to you my friend that's the way to do business
There are always those type of people. Dealt with many of them in my years of dealing with customers. Glad I am RETIRED> 🙂
You should have said NO! Big Mistake. You'll be sorry in the long run. It's not worth it. You should stand up and say no.
I have over time owing a business found that 5% of your customers can be a real problem.
Is there an asshole tax in your state? 😂
Wow. If he truly is a pastor what a horrible testimony. Tough when people come at you like that and in the end you've done nothing wrong. I know it's hard don't let it bother you too much. You know your personal character and the work and service you provide and I think at this point so do all your subscribers and people that know you.
Have been dealing with the public all my adult life, unfortunately you can do the exact job for two different people and one will rave on your work give a big tip and refer every one they know the other one thinks they complain about everything they will get it cheaper and more work out of you for free and they never tip!
I wouldn't touch the job nothing but trouble if you do.
Dude is a swindler. I dont know what drives people to be so petty, so disrespectful, cheap and greedy. I just know unfortunately they exist and they get whats coming to em.
I would get paid FIRST if I went there. This is the type of person who will try to cheat you all while using the Lord's name.
We all know you are the best! People are weird :P The fact that you made this video makes me trust you even more!
Sometimes we run into some weirdos. Have a drink on me!
Nope your better then me . I would not work that job
Integrity, a man should live by this one simple rule of life
the customer is not always right.
All part of the fun...or not so fun..well done for keeping your cool and having a pretty good idea he was up to no good.I do have a feeling you need to get the money upfront from someone like that though...I certainly wouldnt be starting anything without covering my costs first
Absolutely NOT good luck
You sir have the patience of Job. I will disagree with you though, do not give credence to a business relationship that starts with threats. You said it yourself, there is MORE than enough work to keep you and your workforce busy without setting up you and your crew for this nightmare. There is nowhere good that this will go and you'll end up as a scapegoat for every adverse event in this persons life. I hope that you got through this easily and quickly. Love your videos keep 'em coming brother.
What a strange situation. You are a good man to keep your cool with people like that. One possibility that comes to mind is that his elderly mother was confused and riled up about her water and gave him bad information. If there was some dementia at play, who knows how things can get mixed up, her well her friends well, she just can't keep it straight. He caught the riled up bug from her and got all indignant and went on the warpath so to speak. I love the Lord too and find it strange and somewhat offensive when religious folks play the "Jesus card" to try to take a superior position and manipulate people. Of course the other possibility is that he was trying to threaten and manipulate you into doing the work for free. Overall, If I may suggest that it would be better to avoid doing business with that guy.
I read in Hezekiah 6:7 just the other day, " There's a whole lot more horses asses in the world than there are horses."