Cross Selling and Up Selling in Retail | Retail Management

Ойын-сауық

Cross-selling involves selling related, supplementary products or services based on the customer's interest in, or purchase of, one of your company's products. It's a great way of increasing customer loyalty and deepening customer relationships which in turn can improve customer lifetime value and retention.
Upselling is a sales strategy that involves encouraging customers to buy a higher-end version of a product than what they originally intended to purchase. Upselling is often confused or used interchangeably with cross-selling, which is the practice of offering customers additional products to complement an existing purchase. An example of cross-selling would be to recommend speakers to go with the computer, rather than an improved version of the computer itself. Both upselling and cross-selling are methods of increasing sales to existing customers
#retail
#crossselling
#upselling

Пікірлер: 99

  • @vortexblue12
    @vortexblue124 жыл бұрын

    Thank you! I like how simple it is. Very good!

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thank you ....

  • @queenmma4020
    @queenmma40208 ай бұрын

    Great video keep it up

  • @BHASKARARAOKONNA
    @BHASKARARAOKONNA3 жыл бұрын

    Thanks for explaining it in a easy and better understanding way. 😊👍👌

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Glad you like it... Pls share and subscribe for more updates 👍🏻

  • @taiwoowoseni9364
    @taiwoowoseni93643 жыл бұрын

    this was well explained. I understood everything well. Thank you

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Welcome.... Glad to hear that you liked it...😊

  • @durusuresh3952
    @durusuresh39525 жыл бұрын

    Example are rocking .....It's simple and easy to remember ...Tq bro..🙏

  • @RetailConcepts

    @RetailConcepts

    5 жыл бұрын

    Welcome....happy that you liked the video....pls share with your friends and support me ....

  • @gnanaselwin6352
    @gnanaselwin6352 Жыл бұрын

    Thank you for this amazing explanation ....

  • @RetailConcepts

    @RetailConcepts

    Жыл бұрын

    Thank you so much…. Glad to hear from you…. Pls subscribe and share…😊

  • @4trightcitizen895
    @4trightcitizen8955 жыл бұрын

    Well done. Thank you.

  • @RetailConcepts

    @RetailConcepts

    5 жыл бұрын

    Thanks.....glad to know that you liked

  • @anushakamalakannan5763
    @anushakamalakannan57634 жыл бұрын

    Awesome examples given. Neat presentation👌👌

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thank you very much ...... Glad to know that you liked it..... 😊

  • @sirishapadavala1832
    @sirishapadavala18324 жыл бұрын

    Super clearn and clean explanation Thank you.....

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks...glad you liked it...

  • @rajajessonsingh387
    @rajajessonsingh3874 жыл бұрын

    good one. short and sweet!

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    thanks.... glad to know you liked

  • @thefonkouos128
    @thefonkouos1284 жыл бұрын

    Thank you for this I failed one interview because i was giving another explanation about cross selling I told the interviewer that’s it is add on sale Which is still Good But now i understand better Thanks

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Welcome...glad you liked it 👍🏻

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @user-fn5yp4hf3j
    @user-fn5yp4hf3j19 күн бұрын

    excellent sir

  • @miguelgomez6048
    @miguelgomez60484 жыл бұрын

    very helpful video Osama, thank u for the help waagwan

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thank you

  • @audorksdelivered
    @audorksdelivered4 жыл бұрын

    Awesome topic. These selling techniques will definitely increase business profits.

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thank you.... Glad to know you liked it

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @PoonamSharma-lb4cp
    @PoonamSharma-lb4cp4 жыл бұрын

    Thank you sir for making this video.... It's really help me to understand this concept

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Welcome Poonam.... Glad you liked this video....

  • @kiplingdeath5792
    @kiplingdeath57923 жыл бұрын

    Thank you brother it's helpful.. God Bless

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Thank you.... Glad you liked it ☺️

  • @viresh545
    @viresh5453 жыл бұрын

    Super explanation bro with examples 👌👌

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Thanks... Any suggestions and feedback pls comment and let me know

  • @user-lb7pb1kt5w
    @user-lb7pb1kt5w4 ай бұрын

    Thankyou anna it's very helpful to understanding the concept

  • @RetailConcepts

    @RetailConcepts

    3 ай бұрын

    You're most welcome

  • @hussainmohammad2244
    @hussainmohammad22444 жыл бұрын

    Thank u very much for ur nice video

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    You are welcome

  • @anshumandeode7994
    @anshumandeode79944 жыл бұрын

    Thank you sir Understand in one go Much love 😃😃😃 Stay home stay safe 👏👏

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks brother.... Pls share the video with others 👍🏻👍🏻

  • @anshumandeode7994

    @anshumandeode7994

    4 жыл бұрын

    @@RetailConcepts sir please make a video over models of crm like -idci, qci ect We need your way to understand this the is very tough to understand 😑😑😭😭😭😭

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @lacag-lacag
    @lacag-lacag3 жыл бұрын

    explained well and cleaaan

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Thanks pls subscribe for more updates

  • @suhaibkhan7644
    @suhaibkhan76444 жыл бұрын

    Very well thanx....

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks.....glad you liked the video...

  • @mahirakazi01
    @mahirakazi013 жыл бұрын

    thanks

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Welcome.... Happy to know that you liked the video

  • @ebijefi7869
    @ebijefi78694 жыл бұрын

    Thank you sir

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Welcome.... Glad you liked it....

  • @saitilak4582
    @saitilak45824 жыл бұрын

    Explanation is xcelent

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thank you very much.....

  • @nawazshaikh0019
    @nawazshaikh00193 жыл бұрын

    After one month I have interview of Sales associate..and this two questions 😎

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    All the very best for your interview....👍🏻😊

  • @rajendramehra4651
    @rajendramehra46515 жыл бұрын

    *Sir please shoot more video about retail what is kpi,kra,attachment like this*

  • @RetailConcepts

    @RetailConcepts

    5 жыл бұрын

    Sure... Will keep uploading regular videos about retail and management....

  • @sathyasathya5553
    @sathyasathya55534 жыл бұрын

    This video is useful

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks

  • @mohamadehsanmotivationalsp5990
    @mohamadehsanmotivationalsp59903 жыл бұрын

    Good information really help to public and me

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Thanks 👍 happy to know that it helped you... Pls subscribe and share to support the channel

  • @mohamadehsanmotivationalsp5990

    @mohamadehsanmotivationalsp5990

    3 жыл бұрын

    Welcome its my pleasure

  • @arif_nitc
    @arif_nitc3 жыл бұрын

    Really nice

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    Thanks for liking 😊

  • @OshadhiVindhyani
    @OshadhiVindhyani4 жыл бұрын

    Thank you very much

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    You are welcome

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @PoojaSharma-yl3cu
    @PoojaSharma-yl3cu4 жыл бұрын

    So nice thanks for this video

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Welcome 😊

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @Happiness-zd3ou
    @Happiness-zd3ou4 жыл бұрын

    Nice video.

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    @naresh arora.... Thanks for liking the video ..

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @yoursubconscious
    @yoursubconscious3 жыл бұрын

    holy bass batman!!

  • @RetailConcepts

    @RetailConcepts

    3 жыл бұрын

    :)

  • @minabasu7549
    @minabasu75494 жыл бұрын

    I Like it

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks....

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @zionbey2980
    @zionbey29804 жыл бұрын

    Superb thank you

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks glad you liked it

  • @zionbey2980

    @zionbey2980

    4 жыл бұрын

    It really helps when we are in a interview, it worked and it’s helped me to teach people what’s the up sales and cross sales and how to apply those. thanks again.😍 Don’t give up, upload more videos!!

  • @zionbey2980

    @zionbey2980

    4 жыл бұрын

    And Subscribed 👍

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks... That motivates me a lot 👍🏻

  • @kevinpeterwareham8131
    @kevinpeterwareham81312 жыл бұрын

    GOOD APART FROM UNECESSARY MUSIC

  • @RetailConcepts

    @RetailConcepts

    2 жыл бұрын

    Thanks.... Will reduce the music 🎶 volume

  • @raushan17_YT
    @raushan17_YT4 жыл бұрын

    Addon selling and impulse selling explain on your next video

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    OK Sure noted

  • @anshumandeode7994
    @anshumandeode79944 жыл бұрын

    But what is ticket value 😭😭😐

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Check out the below video for ticket value kzread.info/dash/bejne/nZuolKurqtCchJs.html

  • @rajendramehra4651
    @rajendramehra46515 жыл бұрын

    *sir please speak in hindi also it will be easy to understand*

  • @RetailConcepts

    @RetailConcepts

    5 жыл бұрын

    Sure will do some videos in Hindi in future

  • @mansisingh4225
    @mansisingh42254 жыл бұрын

    Worm transfar and could Hindi English mein

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Sure Will do

  • @rautaish
    @rautaish Жыл бұрын

    no need of bg music 🥲

  • @RetailConcepts

    @RetailConcepts

    Жыл бұрын

    Thanks 🙏🏻 feedback noted

  • @rajajessonsingh387
    @rajajessonsingh3874 жыл бұрын

    good one. short and sweet!

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks for liking.... it motivates me

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    chat.whatsapp.com/BiZdq36NRMY0Wz1FJDJZlt Pls join our whatsapp group

  • @sathyasathya5553
    @sathyasathya55534 жыл бұрын

    This video is useful

  • @RetailConcepts

    @RetailConcepts

    4 жыл бұрын

    Thanks.... Glad you liked it....

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