Communication Skills in Clinical Practice, Part 2 - Dealing with Feelings By Dr.Robert Buckman
To Purchase the FULL DVD, please go to:
www.heatinc.ca/communication-...
IN THIS DVD YOU WILL SEE ILLUSTRATIONS OF:
• The importance of acknowledging the patient's emotion BEFORE going on to address the issue that started the emotion.
• The central technique in addressing emotions - the Empathic Response.
• How to cope with patients who are extremely angry.
• How to deal with severe depression.
PRODUCT INFORMATION
55:30 minutes | Year 1999
For More info on the full DVD, please contact :
HEAT INC
416 538 9898
sales@heatinc.ca
Пікірлер: 7
Thank you Dr.Buckman. I wish I could handle an angry patient the way you did.I often loose the agenda when a patient becomes angry or cries.I simply feel helpless.Your post will definitely help.
Absolutely fantastic. I hope one day I get to that point of confidence and expertise to handle the emotions of patients. This doctor is a genius!
nice vid. Com Skills are so important
the angry guy is so funny
How would you respond had the results from the barium enema come back and the patient was found to have cancer? I imagine that double whammy of bowel pain and the bad news of cancer might really set the patient off.
CUES brought me here
There is a very medically skilled opthalmologist here that is very rude and condescending with most of her patients.