Streamlining Fleet Efficiency with Technological Overhaul
Client Overview
FSI, a Charlotte-based, family-owned office supply and solutions provider, specializes in delivering office essentials and furniture across the region. Their delivery fleet was composed of a mixture of RAM 5500 box trucks, Ford F650 box trucks, Freightliner 3500 box trucks and Freightliner M2 box trucks. The fleet required a technology upgrade to replace their Zebra MC3090 devices, which had been in use for over a decade.
Solution Partners
Seeking a comprehensive solution, FSI collaborated with ScanOnline, which specializes in mobility solutions, advanced data collection, and enterprise networks. The proximity of ScanOnline, coupled with their proven track record in catering to diverse industries ranging from small businesses to Fortune 500 companies, made them an ideal partner for FSI's tech overhaul.
Technological Upgrade
Following deliberation, FSI opted for new Zebra TC58 devices, recommended by ScanOnline, for their delivery trucks. Recognizing the necessity for a reliable mounting system, ScanOnline chose ProClip, having previous positive experiences with their mounts. ScanOnline emphasized the unparalleled relationships established with ProClip, surpassing experiences with other mounting solution providers.
Customized Mounting Solution
ProClip evaluated the needs of the project and offered FSI and ScanOnline a tailored solution perfectly suited to the fleet's needs. The integration comprised of exact-fit dashboard mounts with custom Zebra TC58 charging cradles equipped with a 12v cigarette lighter adapter power supply. This configuration ensured constant device charging, minimized downtime for FSI drivers and optimized operational efficiency. The reliability and sturdiness of ProClip mounts facilitated easy one-handed operation for drivers during their day-to-day activities. Additionally, using ProClip exact-fit dashboard mounts meant that future device refreshes would need only new cradles for the trucks without having to replace new mounts, helping save money in the long run.
Outcomes and Benefits
The implementation of the Zebra TC58 devices combined with ProClip mounts resulted in substantial improvements in FSI's delivery operations. The upgraded technology enhanced driver efficiency, reduced downtime and bolstered overall fleet performance. The custom mounting solution not only met but exceeded FSI's expectations, ensuring a seamless integration of devices into their fleet of trucks.
Conclusion
This case study underscores the significance of local collaboration, technological synergy, and the value of customized solutions in optimizing fleet operations. FSI's partnership with ScanOnline and ProClip exemplifies how a strategic approach to technological upgrades can significantly elevate delivery efficiency and customer service within the logistics sector.