Calling Another Detailer With Over 150 Reviews Who Tried To Turn Me Away
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Calling other detailers as a customer is one of the best ways I know how to teach professional detailing communication skills on this channel! This time I decided to call a detailer who clearly knew what he was doing...
I wanted to call a professional detailing business with lots of reviews that was already established to see how they speak to their potential customers over the phone. I was surprised to find that this detailer actually tried to TURN AWAY MY BUSINESS! This is one of the best phone calls yet simply because the detailer on the other end clearly knew what he was doing, and spoke to me as a real professional.
Most of these "calling other detailers" phone calls are made up of detailers who don't do such a great job communicating their value, and we critique the call afterward to see the areas where their professional detailing business might be improved by simple communication improvements, but in this video we get to hear a detailer who in my opinion spoke to me the way that was just right for the type of customer I was.
Disclosure
Some of the links here are affiliate links meaning Wilson Auto Detailing will be compensated should the viewer choose to purchase anything through the links provided. All content presented in this video, and on the Wilson Auto Detailing KZread channel as a whole must be modified appropriately for the viewer’s specific situation. All instructional content, product reviews, interviews, tutorials, business content, and content in general is never absolute, nor is it designed to be taken as exact instruction for the viewer’s specific situation. The results presented in Wilson Auto Detailing’s videos on KZread are not guaranteed, nor does Wilson Auto Detailing claim that the viewer will achieve any results at all. Wilson Auto Detailing is not responsible for any product, tool, or chemical damage that may occur from the viewer using any product, tool, or chemical shown in the Wilson Auto Detailing content as the viewer must adjust the instruction found in these videos appropriately if the viewer should use any product, tool, or chemical shown in the Wilson Auto Detailing content. Wilson Auto Detailing cannot guarantee the viewer that they will achieve any business results at all from viewing the Wilson Auto Detailing KZread videos.
Пікірлер: 33
Love you, Luke! These phone calls, thoroughly explained, are priceless for a detailer who is gaining traction and heading more into the coating game. ♥️
Dude! I freaking love this series it’s so informative and honestly really interesting to see how different every detailer is 🙌🏻
this is the sort of things that detailers need to know I'm one of them, no problem doing the work but just how to talk or sell to your clients other products, keep it up 👍
Great vid. We own an exterior cleaning company in Raleigh NC. We started out with cars and are building our car bus side to do ceramics and maintenance washes only. We do two-3 a week so far and picking up more every couple weeks. Great info!
I learned how to clean the foggy whitish residue off the inside of my windshield here. Never knew it was caused by chemicals from the dashboard. Lots of good info on this channel.
I really believe that what makes a great detailer is not only the quality of the work but the level of customer service and communication and how to execute this to the client.
Whoever he called has no customer service … is horrible 😂😂😂😂
Awesome content!!
All I heard the whole time was "uhhhh". No way would I coat something for $250 lol
@benfarrell5034
2 жыл бұрын
I'm sure that was a no-correction spray si02 coating.
That shop should never turn down business nor say that coatings is their bread and butter. That company sounded so unprofessional.
@bubbasautodetailing9083
2 жыл бұрын
Understand second part but if a shop specializes in ceramics they have no room for stuff like that
@jaimcr
2 жыл бұрын
Are you still detailing George? It’s nice to see you. Remember you working with Marti in Florida
@mhellier1
Жыл бұрын
When your busy you can pick and choose what you want to do
I thought the other detailer did a terrible job..
@chukki74
2 жыл бұрын
Me too
Always awesome connect!
Great job
When you say maintenance cleaning is that a exterior wash only or exterior and interior? I don’t think I charge much based on me living in Florida but I travel to people and use my own car also I set my exterior details starting at 40 then my interiors at 45 if they do both I do it for 80 starting off I hear others prices and I get discouraged and end up working for cheap basically really tryna nail down my prices in comparison to the products I use
Depending on the level of business you produce and how to handle circumstances that lead up to that call, you have to make decisions quickly. Coatings are obviously more profitable and I don’t see anything wrong with referring to another business. I’ve done it many times and It works both ways. Sometimes you’re actually doing the customer a favor. As far as “professionalism” sometimes talking to people as a friend is better than trying to act “professional” Sales is a people business, there isn’t a right or wrong way to do it.
Thank you. I have to Essential Detailing Toolbox. See you in your september 15(?) coarse.
Why were there so many voices
Idk about saying the word "warranty". Thats planting a seed in the customer that leads to complaints and unrealistic expectations 😬
They didn’t sell you. You sold yourself.
These are the best That guy did suck though
I really want someone to just dub some chill ass groove metal or something over the top of this video because it looks like you're just vibin and enjoying yourself.
Ehh. Not bad!
People are milking this detail to much. 1k insane. Uh uh Um Um uhhh. Like he’s even professionally uhh uh and and and uh uh.
What's the point of doing this to other detailers
@jeffreyg5718
2 жыл бұрын
Learning how to conduct business on the phone from potential clients.
@jeffreycarson6628
2 жыл бұрын
Was also wondering why?
@Jnaszty559
2 жыл бұрын
To expose frauds scamming people
1st