CALL CENTER DIARIES : APPLYING AS A CALLCENTER WITH NO EXPERIENCE & A SENIOR HIGHSCHOOL GRADUATE
#callcanter #BPOcompany #Teleperformance #initialinterview #finalinterview #AllAboutBPO #BayaningPuyat #seniorHighSchool #Assessment #CallcenterExam #WalkinApplication #JobOffer #Philippines #Assessment #Versant #Amcat #harver #AccountValidation
Пікірлер: 1 000
gibberish. don'tr put your title in english if you're not gonna speak english
@nanan8992
Жыл бұрын
You're talking as if you own the language get the f off of his channel then- if you can't understand him. He can very well do whatever he wants with his video's title this is HIS channel. The internet is not made for you, sit down.
@jiro7326
Жыл бұрын
your music is gibberish
@user-yoizgirliepop
Жыл бұрын
Make your own video then, it's not your account. you can't just order people around the internet as if you're a God or something 🙄
@Jempszz
Жыл бұрын
At least he try his effort
@aquariusgarnet
Жыл бұрын
Anong feeling na basher ka pero hineart react comment mo tapos naka-pin pa? Hahaha. Burn!
Hi Sammie, congratulations on passing the interview! We hope all the best for you on your next journey! 💖
@sammiedifourth6636
2 жыл бұрын
Thank you so much TELEPERFORMANCE for giving me the opportunities 🤗🥰
@luislandazabal5523
2 жыл бұрын
This company is a total scam and you know it guys, don’t prentend that is the best job when you treat employees like shit.
@irshad1506
2 жыл бұрын
@@luislandazabal5523 lol I thought, they just treat employees like trash in India but it is same around everywhere😂😂
@kish4corheunbl
2 жыл бұрын
@@luislandazabal5523 mind explaining, or giving context as of why that is?
@luislandazabal5523
2 жыл бұрын
@@kish4corheunbl The company has a big lack of organization, none of the directions are clear since the beginning, if you planning to move from another city think carefully because there exist a gap about how they manage processes. Poor culture with some clear incompetencies at all levels of senior team. No room for personal growth. No recognition for staff in fact staff are seen purely as robots. It makes sense now why they change positions constantly. To make it concrete low class trash.
If I were the interviewer for your final interview, I'd say that you nailed all my questions. Ang galing! Good vlogs, thanks for sharing you experience with us! ☺
Finally! Nakkita din ako ng detailed video about sa process! ❤️ Kinakabahan ako habang pinapanood ko pero this will help para magkaroon ako ng idea and be prepared. Thanks to you, Sammie! 🙏❤️
Desuuuurb! Kitang kita yung dedication mo! I love the way you narrate the steps. Keep it up!
Congratulations for passing all the interviews and assesment. Your video is very informative to us. As an aspirant applicant for a call center job you gave me confidence and assurance that I can take the challenge even though I have no experience in a BPO industry. Watching your vlog inspired me to pursue and conquer my fears. Thank you and more power.
Kudos for being articulative! This video shows that if you know how to articulate a conversation, bonus nalang ang pagiging fluent s english.
I have just watched your video. It inspires me to take the assessment and those interviews, which I am going to take today, confidently and with faith. Sa mga nasabi mo sa video, nabigyan ako ng mga ideas on how to respond correctly sa mga questions then sa mga dapat gawin. Thank you for sharing your experience through this video. CONGRATULATIONS.
COMING FROM SOMEONE NA INUGATAN NA SA BPO: What is customer service? - Customer service is the support given to customers before, during, and after a purchase has been made. What is excellent customer service? - A Customer service that goes beyond expectations. Very good ung sagot na provided sa video but if someone is looking for alternative answers po, here you go. You're welcome. 😊
@astrophilnunez15
Жыл бұрын
This is one of the best answers keep it short and simple. But I don't disagree about the answer of sammie more broad and more conversational.
@hiwaganidiwata3635
Жыл бұрын
Thanks for this planing to apply soon
@KrisTinna41
Жыл бұрын
@@hiwaganidiwata3635 No problem. I hope you get in. Good luck and feel free to ask anytime. 😊
@mariaanna285
Жыл бұрын
pahingi po ng mga katanungan pac nag aaply po ng call center at sagot na rin..lol slamat
@KrisTinna41
Жыл бұрын
@@mariaanna285 Depende po yan pag may BPO exp ka na. At kung anong BPO ang papasukan mo po.
Ang positive mo tol sobrang nakaka-inspire ka, sana magpatuloy ka sa pagvovlog..
1st time ko makakita ng video about newbie na sobrang detalyado ❤️ preparing myself to apply in bpo companies
I admire your courage! thankyou for posting this vlog, kaka-21 ko palang and nasa reviewing/preping phase na ko... this week go-go na talaga ko hahaha sana makapasa rin ako like you!
Parang kagabi lang pinapanood ko to, tapos J.O. ko na bukas sa TP. Thank You. Tama sya, tiwala sa sarili at kay God ang kailangan para makapasa. Sana marami pang applicants ang matulungan nitong vlog mo.
@rise5330
Жыл бұрын
Nag walk in po ba kayo?
@grrrrrrrrrrrrrr595
Жыл бұрын
@@rise5330 Yes po
@jennahburcela2175
Жыл бұрын
Hi po, any tips para mapasa yung berlitz?
@royventura2650
Жыл бұрын
@@jennahburcela2175Wala Berlitz sa tp po
Thank you for this vlog, Sammie. I have anxiety applying sa mga BPO companies. This inspires me. Congrats ❤️
Congratulations on your job offer!!! And thank you for giving us an insight on how we can apply on a BPO company. I hope I can do well too with the interviews and assessments I'll be taking tomorrow. Best of luck to all aspiring call centers like me❣️
@mariellecabal2374
Жыл бұрын
Update po?
I'll be saving this video for future purposes. This video is so informative and helpful, thank you Sammie!
Hi, Kuya Sammie! Also a customer representative aspirant here! You did so great in your interview! And I could really relate sa part na you have to say "no" when they are asking if you plan to go back to school just so they wouldn't fail you😭 when deep inside you badly want to
Yowwwnn..congrats your video is so inspirational .So much information ,tnx for sharing and giving knowlendge to all aspiring call center agent out there preparing for their journey .tnx a lot
Congratulations, Sammie~ Thank you rin sa super detailed na video na 'to, super helpful nito especially because I'm also planning to apply and land a job in BPO industry. Looking forward ako sa mga susunod mo pang vlogs most especially about sa call center journey mo. Fighting! 💕
Thank u for this detailed journey of yours! Hoping and praying to ace my coming on site interviews and assessment too !❤
Thank you for the video!! Very informative and encouraging ❤️
Hi Sammie,as i watched your vlog and hear your voice I know that you can pass the interviews and start your new journey in that industry...Your confidence and being focus is the main reason of your success...Congrats😊
Thank you very much very inspiring ,,,so encouraging you're so young to encourage others great job,,hope fully I will be next in that being hired as a call center agent ..
Hi beb! Congrats! 👏🎉🎊 Welcome sa BPO. I like your mindset. Keep spreading positive vibes!
Thank you for making this video. Its a great help for everyone. Im older than you pero marami akong natutunan sayo. God bless sa journey mo. ❤
@sammiedifourth6636
2 жыл бұрын
Maraming salamat Ann! 😊
@regbalacuit5717
2 жыл бұрын
@@sammiedifourth6636 may I ask sammie if how much ang entry salary mo and how much is the night incentives?
Teleperformance is one of the stepping stone of my career. Kudos to you
Thank you for this video Sam! Good luck for your journey!
Amazing! I am so happy while watching your video till the end! Congratulations!!! 🎉🎉🎉
This video is infomative and a great help to us ,who is planning to work at bpo company.Thank you😍😍
I really love how this video is soo detailed. Thank you for this!
@sammiedifourth6636
2 жыл бұрын
Thank you po 🤗
Congratulations Samie! good job for being so positive 💪👍
hi sam... so thankful very informative because im nw preparing my self to apply at call center . it reaaly helps and your advice was so touching , because sometimes the peolple surrounds me always put me down. and for the last recent yaers ive been applying but i am rejected so sometimes ive felt bobo but when i watch your video im encourage bec your advice is for me now. thanks and i hope and pray that when i am also hired i will comeback and comment again here sharing my experience and thanking you.
thank you for the motivation and the encouragement i will applying bpo industry soon wish me a goodluck
I watched it last night, earlier today was my interview and I passed all the interviews as well as the assessments and I also got a J.O. all in the same day. Thank you for this video!
@akari8395
Жыл бұрын
Hi! May I ask how many days you're going to train and the salary offer sa account mo? Thank you po!
@cheelly3959
Жыл бұрын
What job offer sayu ? Congrats . Kasi ako my final sa tech support. Pag na failed ba din may next offer pa ba
@vanyvan9951
Жыл бұрын
@@cheelly3959 financial account. Pag na-fail po ata sadly, di na magbibigay ulit ng offer tho you can re-apply.
@vanyvan9951
Жыл бұрын
pwede rin palang ireprofile/ilipat sa ibang account but that still depends.
@vanyvan9951
Жыл бұрын
@@akari8395 hi sorry but salary offers cannot be disclosed and regarding sa training, I think it would take months kasi maraming phases yan eh before ka ma-endorse sa prod.
Nice..galing naman..Goodluck sa tatahakin mong journey..naway makfasyal karin sa aking munting tanghalan . hanggang sa muli...
You are very down to earth, I love your personality ❤
halaaa thank youu ditoo broo, super detailed me and my friend are planning to apply in TP hoping that we pass the final interview🙏🤍
Thank you sammie, giving us motivation in life. ❤️❤️❤️
thankyouu for vloging your walk in application. Congratulations sammie❤😊
more videos pa po pls u are the best when it comes to vlogging about their call center interview journey
Very helpful mima! Thank you!!❤
Hi Sammie, is it required to scan the qr code before entering the office? Or if you're a walk-in applicant you can just simply enter their office?
Thankyou sam!!! much appreciated and at the same time helpful. ❤❤
Thank you, Sammie! Nakaka inspired and motivate yung vlog mo! Complete details. ❤
Aside from boses na malumanay at maganda pakinggan, napaka informative ng vlog na ito. Good job, Mr. Sammie! Indeed, may natutunan ako from this video. Thank you! and looking forward for more vids--- call center content videos. God bless.
Sa lahat ng napanood ko. Etong video lang ngpaiyak sa akin. Napakadetailed ng video mo. Nakakaencourage talaga🥺👏👏Congrats🎊🎉
Nice appearance it's very calm and smooth.. thumbs up!
Thank you Sam❤️for giving us an insight para I pursue Namin Ang dream Namin dito sa BPO company and congrats for your JO❤️❤️❤️
Super detailed nito huhu.. thanks po sammy.. congrats by the wayy 😊🎉
@sammiedifourth6636
2 жыл бұрын
Maraming saalaamaat po🤗😊
Thank you for this, Sammie. For final interview narin ako. Salamat sa mga tip. ❤️🥰
@sammiedifourth6636
2 жыл бұрын
Thank you po sa panonood ng vlog😊 i hope na may natutunan ka po sa aking video and i pray that you’ll be part of Teleperformance ☺️🤗
I really need you sis ❤️ super positive and yung confident mo ✨ congrats sis .. I'm planning to apply BPO COMPANY.
Nakakatuwa naman tong vloog moo! Congraaats! And, sana maglakas loob nadin ako mag applyyy🖤
Working in Tp for almost 7 months and sobrang happy ko, ambait ng Sup, Trainer at ng mga tao sa loob ng company. Irate client lang talaga problema ko🤣
Thank you for sharing your experience applying in BPO company. I am one of the aspiring applicant in BPO company, because of your video you inspired me to conquer my dream to become a call center agent 😊❤️❤️❤️
I worked for this company for 5 months back in 2015. On my 5th month, naisipan kong magcheck ng SSS Contributions at nagulat ako wala silang hulog for 3 months same sa mga kaworkmates ko. So ang ginawa ko dinownload ko lahat ng Payslips ko from the time na nagstart ako sa kanila at copy ng SSS Contributions for that year. Pabalik balik ako ng HR para malaman kung bakit at kung ano plano nila pero walang humarap sakin ni isa. Kaya, I decided na magpapass ako ng Resignation pero d ko nagawa kasi umabsent ako ng halos 3 days dahil sa tooth infection nung nagpa tooth extraction ako. Since day 1 ako natawag sa Clinic/Med Line namin at sa Sup ko para malaman nila situation ko, I even sent them the copy of my MedCert. Pagbalik ko dinala ko kung pyhsical copy ng MedCert at yung Resignation Letter, then sinabihan ako na di pwede ang immediate resignation so sabi ko "No problem po, willing naman ako magrender ng 30 days". Ayun, sinend na ni Sup at Manager yung Resignation Letter ko sa HR and that day din nagrespond ang HR na okay na daw at pwede nako magstart magrender. On my 3rd day nang pagrender ko ay bigla na lang ako pinull-out at pinastop mgcalls at sinabihan ako na they're no longer expecting me to work the next shift and tagged me as AWOL dahil sa 3days absent ko which is maling mali dahil valid yung reason ko, daily ako nag-uupdate sa kanila, may medcert ako, at sino ba kayang nagcalls na maga ang bibig at halos di magalaw ang leeg. Sabi ko na lang, "Okay po, bsta makaalis nako kaagad dito. Isusurrender ko muna lahat ng company assets baka bawasan pa nila.". Pumunta ako ng HR para ipakita yung slip na nabalik ko na lahat ng company assets and asked them kung pwede pko makabalik sa building to check the update about sa 3months na missing contributions nila sa SSS, ang sabi lang nila ay pwede namn at pwede din silang mag-email sakin. Kinabukasan, apply ako kaagad sa CONVERGYS (Concentrix na ngayon) at nahire agad ako, and I stayed with them for almost 7 years bago ako nagtransition to Freelancing. For me, I will never recommend Teleperformance dahil sa experience na yun. Pati ang pagcredit ng OT at RDOT pahirapan pa, even ang sweldo di kalakihan. Pero sa mga aspiring CCA, oks lang si TP make it a habit to check your Payslips at gov't contributions kasi mahirap na. :)
Congrats sa job opportunity Sammie! hopefully later sa Job Interview ko ay makapasa din ako. Thank you sa video na to, naging mas aware ako sa mga maaaring mangyari later.
Thankyou for this vedio ...hope I have that confident.. Goodluck to all who are going to apply🙏❤️ Godbless everyone
Did you take notes during the versant test? Or are we allowed? Congrats nga pala. So happy for you!
I was hired on this last week but I didn't accept as I was not familiar to the place specially about the site (Alphaland) since I am from a Province ☺️. I'm soooo happy for you Sammieee, Godbless always.
Congratulations sammie. Thank you for sharing your job application journey.
🙌💖💖 congratulations!!🥳
I just watched your video and it really inspire me. Cause i just passed the final interview yesterday and i am scheduled to take my assessment tomorrow onsite sa tp sm fairview din.. Thanks for this video!😊
@mercelannefernando1039
Жыл бұрын
Pwede Po magtanong if hiring papo sila till now and pwde pang mg walk on?thank you
TP is really a good start sa mga gsto magtry ng BPO jobz. Previous TP din akets.and super bait ng trainor nmin as in. Goodluck sau n congratz
@catherineamboy4517
2 жыл бұрын
Hi, can I ask what is the possible question in Account Validation in TP?
I love how you speak Po 😊 Congratulations ❤️
Congratulations!! Thank you for this informative video. Good luck & God Bless po sa journey mo :)
I have enthusiasm to pursue my dream job w/c is call center agent, but sadly that didn't happen when I failed the berlitz examination in TP fairview site. But I was able to passed both initial and behavioral interview.
@iluvxken
2 жыл бұрын
Wala kapa po sa account validation?
Thank you for sharing your experience..So inspiring..🤗
Omg congrats sana ako din 💓🙏 New subscriber here 💕 Good luck on your journey po
hey! Congratulations✨ take care always ha
Im planning to apply in BPO company at di ko sinasadya na makita itong vlog mo its a sign na nga cguro. Thanks sa pagbibigay ng idea sa pag apply sa isang bpo company. Goodluck sayo.
@sammiedifourth6636
2 жыл бұрын
Thank you for watching my video! I hope this is the sign that you are waiting for, mag apply ka na po sa bpo industry🤗☺️
yes ganyan sa Teleperformance..to start your dreams ..and they treated us one big family .. im former telepresence employee
Congrats I work for them as well, good luck on your Teleperformance journey 🥰
Congratulations :) im from TP FT terraces before. Laban lang. Sweldo soon hehe
I am currently studying senior high school ICT strand, besides I am trying to learn web development, and leisure activity watching knowledge about network engineering to take advantage of this abundant time as a young advocate, because my parents are short of the course I will take in the future, I want to be a call center agent so that I can saveup and use my talent to continue. the question is (Will I receive a call center career opportunity even if I don't have Experience yet?)
@iamshadowbanned699
Жыл бұрын
Absolutely. As long as you can speak conversational English, you have a very good chance to pass the initial interview. Also, make sure you come up with skills from your course that you think can be used in the work as a call center agent.
May training process po ba kayo upon receiving the job?? Btw congratulations!
Hi new friend is here,thank u sa info inspiring,,,i enjoying to watch ur moves on video anyway😃
Congratulations 🎉🎉🎉🎉 welcome to the BPO industry
Hi, Sammie! If you don't mind me asking, how much is your starting salary there? As times are hard, that's one of my primary considerations. Also, are you day shift or night shift?
@regbalacuit5717
2 жыл бұрын
UP
@iamvaperist2122
2 жыл бұрын
confidential napo yan
@rowancarreon3714
2 жыл бұрын
@@iamvaperist2122 Are you with Teleperformance? So the applicants only learn about their salary after they're accepted? Sounds impractical for all parties involved. So the employer and applicant go through the whole process, using up time, money, and effort, only for the applicant to back out upon learning that the salary isn't enough. Though I guess it's for tax purposes that Teleperformance doesn't want their salaries to get out.
I've passed my initial interview last Monday and now my final interview is coming this Friday, so this is a huge help for a my perspective. Thank you! 🤗
@arleneandrade5847
2 жыл бұрын
Hi ask ko lang po ano ano po mga questions sa initial interview? Thank you
@arleneandrade5847
2 жыл бұрын
Hi ask ko lang ano ano questions sayo nong initial interview?
@user-sl5yh7ej1j
2 жыл бұрын
@@arleneandrade5847 Ang mga tanong is basic lang. -Basic info (name, physical address, email address, work experience, school attainment) -How would you describe (color) to a blind person? -Can you explain why the pizza box is in square shape instead of circle? -Why should we hire you? -How did you find our company and who referred you? -How did you know we're hiring? -Are you available to work overtime and willing to different shifts? 'Yan ang mga natanong sa'kin eh, but it will depends on you since every interviews are different. Good luck.
@iamvaperist2122
2 жыл бұрын
tell me about yourself, why did u apply in BPO, Why should we hire you? What is customer service? diko nga akalain mkakapasa ako khit nauutal ako sa customer service ksi own opinion ko lang un😆 Next step is assessment(kung saan ako nahihirapan 😭 lalo na doon sa gagayahin mo ung computer 1time lang ksi sya bawal ulitin) & final interview today. (thru Zoom sya & wala ako idea kung ako lang ba o marami kami sa loob) Need laptop/desktop ksi d pwede sa cp. Diko pa natatapos ung steps maghahanap pa ako ng comshop😆 I hope it helps. ☺️
@iamvaperist2122
2 жыл бұрын
@@arleneandrade5847 madali lang naman initial interview as long as prepared ka. Nasabi ko nman na po lahat just BE CONFIDENT ☺️
So proud of youuuu! Im planning to apply too, wish me luck 🍀✨😊
Sa lahat ng nag eexplain Ikaw Lang yung pinaka humble mag salita napaka totoo mo sa mga sinasabi mo lavyuouu
Congrats po! Na-inspire ako sa video mo and thank you kasi nagkaroon ako ng idea sa mga questions. Madali lang pala unlike sa ibang BPO company na talagang ang hirap ng mga tanong. I'm planning to apply at TP Fairview din this month. Glad to know na may walk in. Balak ko sana is non-voice lang aplayan ko kasi I'm not confident pagdating sa speaking skill ko. I wonder if same lang kaya ng interview yung voice sa non-voice?
@iamvaperist2122
2 жыл бұрын
Same non voice lang gusto ko. Naka apply kana po? Tara walk in tayo
@moninacruz_
Жыл бұрын
@@iamvaperist2122 pwede naman
Mga ganyan din yung tinuturu sa amin sa CCS tesda. Buti na lang napag aralan na namin para hindi kami mahirapan.
his program works great! exactly as I wanted
Hello po! Can I get a sample of your resume? I'm also a senior hs grad and planning to apply but idk what I should put in my resume that might help me get a job in a call center company. Thanks in advance 💛
How many questions they asked you during final interview? I'm also planning to apply in a BPO
@vincealalcantara5921
Жыл бұрын
Yung kaibigan ko yung final interview nya is about sa mobile legend and inikot ikot siya ng tanong then yung sakin ano ginagawa ko sa araw araw from paggising ko hanggang sa dulo.
Hello thank you for sharing this video😍im planning to apply and this video is everything to me thank you so much❤️❤️❤️❤️
Congratulations 🎉👏 ily
Minsan talaga kelangan nating mag white lies para makapasa kahit labag sa kalooban natin HAHAHHA. Sabi mo sa interviewer di ka enrolled pero studyante ka sa umaga HAHAHA sorry na concentrix 😂
I remeber back in 2015 when I had my very first try to apply for a BPO job position and I had my interview with Teleperformance Metropoint in Pasay, I passed all levels of the application process but not until the final interview. Shout out kay ate na binagsak ako sa final interview ahahaha Thank you for turning me down because I got hired in Convergy's Dish Network! I realized that I was not meant to be working with your company in an Online Gaming account because I was meant for a better one. #mema haha
@banditgta4629
2 жыл бұрын
Teleperformance is such a garbage company, i worked for this company for more than 4 years, i hate them they treat their employee like literally trash, glad i quit in 2019.
@dotamobileautochess8863
2 жыл бұрын
Meron pala online gaming account
@showbizmaritez
2 жыл бұрын
@@dotamobileautochess8863 as far as I can remember that's what the staff have mentioned during my application back then
@iamvaperist2122
2 жыл бұрын
@@banditgta4629 ay true ba? Expect ko pa naman na maganda dyan ksi marami nagwowork. as in trash po ba? Mga bastos tao?? 😩
@iamvaperist2122
2 жыл бұрын
Dinown ka ba tlaga?? Baka di mo lang po nasagot nang maayos ung final interview kaya naligwak ka. Convergys??? Wala na yan ah. Naging concentrix na sya.
Congrats, Tnx for this video sir., so detailed❤️
Congrats and good luck!
Can you please create video of your first month working in BPO. Please share if you had worst experience assisting irate customer, and what did you do to solve successfully their concern. And lastly, how does it feel to take the first call? Thank youuuuuu!
@sammiedifourth6636
2 жыл бұрын
Thank you po dahil na appreciate mo po ang video ko🤗 I will try to my best po para makapag create ng next vlog❤️
Hi, there are rumors that tp is not a good company. Should I still apply?
@rolandomendoza5111
2 жыл бұрын
😅 same tp 1st choice ko still in research or feedback about sa tp
Thank you for sharing this video 😍 congrats 🎉🎉
hello, new veiwer ako sammiee, grabe ang detailed ng video it's helping me lalo na i want to apply also in teleperformance. thankkk you for thiss🥳
@clanecasao4780
2 жыл бұрын
Add me on fb, refer kita
Gumala lang kami sa IT park in Cebu tas may nag invite sa amin na mag apply sa kanilang call center, at naisipan namin nang kaibigan ko kaya nag apply kami kahit walang preparation, I was shocked kasi naka pasa ako mula sa Initial interview Hanggang sa final assessment test and interview I was happy that time easy lang pala, kaso Hindi ako nag work kasi na fail yung kaibigan ko dinamayan ko nlng sya disappointed kasi sya.
@johnhenryontolan1070
Жыл бұрын
Ano pong company?
Thankyouuu !! I was planning also this month na mag apply and sakto, nakita ko yung video mo.. Sana mag reply ka and tell me kung ano na ang nangyayari sayo☺️ Salamat sa video mo. Marami akong na take down notes. Esp. yung mga answers mo and I hope magamit ko siya sa pag apply ko☺️
Congrats babe! 🎉🎉🎉 🥰🥰🥰
Thanks for the tips and information sam!! Napaka detalyado haha congratssss!!