We just got home from beloved! The resort is absolutely amazing. We stayed in the casita with a private pool which was absolutely amazing. We were right next to the cafetto and taco truck. Our only complaint was that our room was too hot. The AC was not great. They came to fix it which helped but the room has censors and it shuts off at night. This place is worth every penny. The staff go above and beyond. Loved your video!

Hi, great video! Thanks! We are doing a split stay at Excellence and Beloved in the Penthouse suite like what you stayed in. Can you tell me about the upgraded amenities that room comes with? Like the dinner on the beach or the unlimited thermal spa? Again, thank you.

@JamieFarmer

2 ай бұрын

Hi! I don't know about everything that comes with the Penthouse, since we weren't expecting the upgrade. I do believe the dinner on the beach is part of the package, it just needs to be scheduled with concierge. Also, we met another couple who was in another Penthouse suite. They had unlimited hydrotherapy visits during their stay, and they did one every day and loved it. I think there are some discounts on spa treatments, and other things. I wished I could tell you more, but as I said, the upgrade was a surprise to us. Enjoy your stay, and thanks for watching!

@ashleys4652

2 ай бұрын

@@JamieFarmer Thanks for the reply! When I asked on the phone I got a couple of different answers, thanks for the real life experience.

We are debating going in November. Is the water and beach here dirty or full of seaweed? Did you have any difficulty making reservations on property or get bored of the food or get the stomach flu from eating or drinking on property? How well did the AC work? I like a cold room to sleep in, 67F, ideally. Is the water pressure low, any limited hot water issues, and how well does the wifi work? Are the pools heated? Is the resort loud? Also, did you do the resort airport transfer if, so is it a direct drive, or do they stop at other resorts and take longer? We actually have a swim out suite reserved for November. 😊 Any tips or tricks would be appreciated.

@JamieFarmer

3 ай бұрын

I think I answered most of your questions on the July 2023 video, except for the seaweed question. In July of 2023, there was some seaweed, but it wasn't bad. There had been storms out which I think stirred it up a bit. Any seaweed that is washed up on shore during the night, they come through and clean it off. That being said, the beach section right in front of the resort does have sea foliage (grass?) on the ocean floor where you walk. It feels weird on your feet, especially if you're expecting sand only. Even though we got upgraded to the Penthouse Suite this time, we're definitely going with a swim up suite next trip. We enjoy hanging by the pool more than the beach, and the swim up suites still get waiter service just like the pools do. This was our third time, but we met several couples who were on their 9th or 10th trip. One couple said it was their 10th time since 2018.

@shanew7361

3 ай бұрын

@JamieFarmer My apologies. I think you did! 👌 Good to know ty for your time.

Hello, thank you for the video - very helpful information. 3 questions: 1; Did you book the trip directly with Beloved, a travel agent, a travel booking site, etc? 2; Have you visited Excellence Playa Mujeres - if so did you book an Excellence club level? Asking b/c you mentioned they upgraded you at Beloved. 3; Do you know of any promo codes for Beloved? We just returned from El Dorado Maroma 4/23 & might try Beloved next time. Thank you so much 😊

@JamieFarmer

2 ай бұрын

1. Yes, we booked directly through Beloved all three times we've stayed. We did book our flights separately, but the room was through Beloved. 2. We had the opportunity to visit Excellence the first two times we went to Beloved, but we were having such a relaxing time that we didn't go and visit. I think if you stay 7 nights (maybe less) you can go to Excellence for dinner one night and they will arrange everything. We did get upgraded at Beloved, but I still don't know exactly why. 😀 It was our third trip, and we booked the lowest rate room of Jr Suite, so maybe they just wanted us to get used to the Penthouse. 3. They do have promo codes from time to time. I get them through email, but I think they post them sometimes on their social media pages. You might need to sign up for their email list. We will be back a 4th time for sure.

@pmares6074

2 ай бұрын

@@JamieFarmer Thanks for the prompt answers, very helpful - I just signed up for the Beloved newsletter, it sounds like they place direct bookings on higher priority for upgrades if available - maybe we’ll see you at Beloved sometime - Mark & Pam 😊

Great vid! My gf and I are going in two days, I’m watching this the weekend before we go to get me amped! What is the nightlife options around there? I know playa mujeres is a bit more isolated so I’m wondering if we want to have a night out what to do

@JamieFarmer

Ай бұрын

Thanks! We honestly didn't leave the resort once we were there, so I can't comment much about nightlife outside of Beloved. There is live music every night in Lupita Lounge, some more chill than others. They have a Season's Tours rep in the lobby at check in. You can always check with them. Enjoy your trip!

We have a swim out room reserved from may7-21st. Is the beach walkable for a couple of miles north?

@JamieFarmer

2 ай бұрын

Hey, the swim up suites are nice! We didn't walk too far, but Beloved, Excellence, and Finest are all next to each other and all owned by Excellence Resorts. So, I'm sure it's very walkable at least that far. Enjoy your trip!

Hello ..We are thinking about booking at Beloved … it says All Inclusive but also Free Breakfast. What exactly is the dining situation?

@JamieFarmer

2 ай бұрын

Hi! Technically, I would say it is about 99% inclusive. We never paid for any food or drinks (other than tips), but there are some higher end wines and champagne they come with a charge. Also, there is a sushi bar, and I think some of the high end Saki is not included. Other than that, all food and drink is included. I'm not sure why they worded it that way ("Free Breakfast"). I can tell you that you should have 4 options for breakfast. 1. La Bisou - substantial breakfast bar and a la carte menu. 2. El Mar - a la carte menu. 3. Cafetto - If all you want is coffee and donuts/pastries 4. Room service. Their website has full menus for all the dining options. Also, I would download The Excellence Collection mobile app. It also has all the menus, schedule of activities, room descriptions, etc. Thanks for watching, and enjoy your trip, wherever you go!