Behind Bus Accidents In Malaysia: Should You Take An Express Bus? | Talking Point | Full Episode

Between 2022 and March 2024, there were at least 32 express bus accidents in Malaysia. Nine of these accidents involved passengers from Singapore. Just how safe are express buses in Malaysia? And what should you do if you find yourself caught in a bus accident across the causeway? Talking Point investigates.
0:00 My bus accident in Malaysia
4:10 Why we like overnight express buses
5:47 Diana's overnight bus to KL: safety lapses
8:36 Drivers: what's behind bus accidents?
12:16 What operators do to cut down accidents
16:02 Low profit margins and manpower shortage
19:36 Tips on travel insurance
About the show:
Talking Point investigates a current issue or event, offering different perspectives to local stories and revealing how it all affects you.
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Пікірлер: 623

  • @yao9598
    @yao95982 ай бұрын

    as a Malaysian, I found this extremely informative and useful. I think it is good that CNA is holding these bus operators accountable especially where Malaysia does not.

  • @AndiArim

    @AndiArim

    2 ай бұрын

    Banglasia

  • @andyng5321

    @andyng5321

    2 ай бұрын

    For the second driver being interviewed, his tru and fro trip from sg to KL is only $60, that is quite pathetic, might as well be a taxi driver? Can earn more.

  • @Humorousguy64

    @Humorousguy64

    2 ай бұрын

    Be a cleaner better...poor man and he look tired

  • @midknight

    @midknight

    2 ай бұрын

    Wants cheapest mode of travel but expects world class comfort and safety. Lives in a country 40km across but expects no accidents along a 400km journey. Got it 👌😊

  • @andyng5321

    @andyng5321

    2 ай бұрын

    Actually the bus operator said allow 100km/h is wrong, because only above 100km then they call the driver, they should call when it is from 90 to 100km/h, since you cannot possibly overtake other cars for 2 minutes straight

  • @BunchOfStuff
    @BunchOfStuff2 ай бұрын

    First incident is really quite a sad one. The 17-year old girl that passed away was a student from my JC but local media referred to her as a tourist. 15 January (Monday) morning, principal called the whole school to the hall where he announced her passing. Pin-drop silence after that was very deafening. Some of my friends who knew her took some time to process. Rest in peace.

  • @christopher9727

    @christopher9727

    Ай бұрын

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  • @elliotw.888
    @elliotw.8882 ай бұрын

    I think the key difference that the uncle in the beginning failed to point out between driving in the day and night is that at night, visibility is lower and fewer vehicles on the road means a sudden appearance of another vehicle could catch the driver off guard if they're complacent or sleepy. even if the day driver is equally sleepy, these other factors would contribute to greater risk in riding a night coach as opposed to an early morning or day one

  • @schadenfreude6274

    @schadenfreude6274

    2 ай бұрын

    Thanks Captain Obvious! 😂😂😂

  • @ILUVBAKKUA
    @ILUVBAKKUA2 ай бұрын

    Actually when you take a bus to Msia if you are not pressed for time you should never buy a 2 way ticket always buy a 1 way ticket then when you reached your destination in Msia go to bus terminal there and immediately book for yourself another 1 way ticket back to SG, it's the same price but you pay in Ringgit - You're Welcome. 😋

  • @SantomPh

    @SantomPh

    2 ай бұрын

    not when tickets are hard to get, yyou want to be stranded over there to save some money be my guest.

  • @sandywong7298

    @sandywong7298

    2 ай бұрын

    Sure will get ticket back to sg? The bus wont full?

  • @strongstrengthtv

    @strongstrengthtv

    2 ай бұрын

    2 way is more stressful than one way ticket. Larkin to TBS is 10 SGD but Bishan to TBS is 33+ SGD..

  • @strongstrengthtv

    @strongstrengthtv

    2 ай бұрын

    ​@@SantomPhsometimes Thurs or Fri even if get to the other side(JB), it's very difficult to get to Larkin.. Too jam, in the end miss the bus..

  • @ILUVBAKKUA

    @ILUVBAKKUA

    2 ай бұрын

    ​@@sandywong7298 Is why I say if you are not pressed for time but confirm will have ticket if you don't come back on Sunday. Many msians will go home to msia on friday evening after work and plan to come back to sg on Sunday evening via bus so on sat most of the ticket to sg for Sunday could be almost gone aready. So example you go msia on Friday If you want to come back on Sunday you reach there on Friay you book a return ticket for Sunday immediately don't dilly dally.

  • @wumingkkk
    @wumingkkk2 ай бұрын

    It is not just the drivers who have enough sleep. Other drivers on the road are also the contribution points as well.

  • @mparthur144

    @mparthur144

    2 ай бұрын

    when you have the problem of Mak Rempit, the game is over.

  • @benlau2045
    @benlau20452 ай бұрын

    Few reasons for this : 1. Bus companies not making a lot of profit, so they squeeze their resources as much as possible with the little men and buses they have. Why even bother fixing those seats? As long can sit down , can what. 2. Weak enforcement.....without it, who cares about what the 90kmh limit is. What the hell is seat belt?! 3. Relative to no.1, faster you finish job, faster you get more money. Companies wanna push for this. Of course......go for the more established ones only. Aeroline, Solitaire Transtar , First Coach and Super Nice only soo far make it into the books. Full stop.

  • @szewei85

    @szewei85

    2 ай бұрын

    Even lorries can go 130km/h like a boss😄😆No such thing as speed limiter here because its burning more money 4 the operators

  • @imrank9282

    @imrank9282

    2 ай бұрын

    Is there any other way to book Aeroline other than their website? Cos the website is horribleeeeee

  • @amk4579

    @amk4579

    2 ай бұрын

    Ya tried First Coach from 1 Utama to Novena last wk. Service is simple but I happy that the staff took pride in his work. He would count and make sure all paxs are in👍. We got scammed by Billion Stars when gg to KL. Refused to bring us to the destination indicated on our tics.

  • @lzh4950

    @lzh4950

    2 ай бұрын

    @@szewei85 Was also a bit unerved when a Causeway Link bus was going fast enough to overtake my car along AYE

  • @AimanPF

    @AimanPF

    Ай бұрын

    @@amk4579 i agree billion is not reliable anymore

  • @KC_88631
    @KC_886312 ай бұрын

    Actually it's very true. When you drive below 100kmh, you tend to be more sleepy than you drive 120 or 140 kmh.

  • @JohnnyJohnJon83

    @JohnnyJohnJon83

    2 ай бұрын

    Agreed. When I’m on slow windy roads I get sleepy but when I’m on motorway at high speeds my sense heightens up and am more awake

  • @fireat40

    @fireat40

    2 ай бұрын

    @@JohnnyJohnJon83 you can sleep forever if drive 140kmh

  • @Armz69

    @Armz69

    2 ай бұрын

    😂​@@fireat40

  • @zealman79

    @zealman79

    2 ай бұрын

    I'm too lazy to go to work so I too embrace sleeping forever

  • @jameslim3850

    @jameslim3850

    2 ай бұрын

    Rakyat tak kira apa bangsa harus undi Pembangkang (PN) di KKB untuk kasi Kerajaan Madani tak lupa pengundi mereka. Sekarang Anwar PH Umno kuat kencing dan menyusahkan rakyat.

  • @fadzanuar4962
    @fadzanuar49622 ай бұрын

    Good job very informative....after this CNA should cover a story on singaporean drivings in Malaysia.

  • @sieghart7889

    @sieghart7889

    2 ай бұрын

    sounds like a boring topic talking about getting cheaper petrol and parking issues

  • @V.II.

    @V.II.

    2 ай бұрын

    Should also cover on Malaysians driving or riding motorbikes in Singapore, like no law like that

  • @midknight

    @midknight

    2 ай бұрын

    @@sieghart7889singaporean drivers are responsible for many of the high speed accidents on Malaysian highways

  • @sieghart7889

    @sieghart7889

    2 ай бұрын

    @@EGO0808 to keep up with the locals i guess

  • @sieghart7889

    @sieghart7889

    2 ай бұрын

    @@midknight source?

  • @andygoh555
    @andygoh5552 ай бұрын

    Well done CNA for exposing these issues! It is always profit vs costs at the expense of safety for these businesses

  • @weirongyap4876
    @weirongyap48762 ай бұрын

    I have been taking overnight express buses from SG to KL for the past 11 years. Ultimately, the most important safety factor is you have to choose a bus company that hires skilled drivers. With this, even if the express bus is involved in an accident, it will only be a minor accident, as the skilled drivers know how to navigate the bus to minimise damage and injury should there be any unexpected change in the road conditions. For the past 11 years, I only take buses from this particular bus company. The drivers hired by this bus company is skilled and they know the Malaysian roads and road conditions very well, and they are able to respond quickly and correctly to the changing road conditions. As I do take express buses to KL often, I do look out for express bus accident news, and I keep track of which bus company is involved in the accident. I have been doing this for the past 11 years. Till date, the bus company which I use is involved in a few minor accidents over the past 11 years, with 0 casualty in all accidents. I am a Singaporean, and this is my experience with the Express Buses from SG to KL.

  • @user-if8kd5wr1n

    @user-if8kd5wr1n

    2 ай бұрын

    Please share bus company's name

  • @bbenm986

    @bbenm986

    2 ай бұрын

    Yeah same goes to me. and this bus company invested alot in last 5 years. reaching our destination safely is our top priority.

  • @thesiyimi

    @thesiyimi

    2 ай бұрын

    What is the bus company u recommend?

  • @77014402

    @77014402

    2 ай бұрын

    Which company?

  • @___beyondhorizon4664

    @___beyondhorizon4664

    2 ай бұрын

    The most important thing is pay the driver above average, allow drivers enough time to rest between reach journey

  • @user-lw6op1gy7z
    @user-lw6op1gy7z2 ай бұрын

    Good job CNA🎉 We learnt so much now!

  • @max3334441
    @max33344412 ай бұрын

    Wow!! I always worried about this, thanks CNA for investigating!

  • @amk4579
    @amk45792 ай бұрын

    Tks CNA Insider & Diana, this is a really good show. Esp with my recent encounter with express bus to KL. Although I was angry with the treatment we received, but on the other hand, I do empathise with the plight of these drivers.

  • @syamil9912
    @syamil99122 ай бұрын

    One probable factor that could play a hand in the bus service in the next few years could be the expressway itself...since due to a massive increase of vehicles, there are stretches of the highway that are in definitely could turn into a traffic jam even on a normal weekend(Skudai-Sedenak, Simpang Ampat-Nilai, and if you travelled beyond KL, Gombak-Karak, Tapah-Ipoh, Ipoh-Kuala Kangsar, Taiping-Juru). For the Skudai-Sedenak and Gombak-Karak stretches in particular, I heard that they would start construction works on widening the expressway by the end of the year, so that could also throw a wrench on some plans... One probable wild-card in this is the extension of electric train services (not HSR) to JB Sentral, which with the potential travel time between KL to JB being reduced to 4 hours (so realistically SG to KL could be done in 6 hours) would be a much more reliable alternative to buses...however, if my experience of taking the service from KL to Penang and recent news is anything to go by, you need to buy the ticket at least a week before the journey, since there are very limited amount of service and seats...

  • @malaysiacooool
    @malaysiacooool2 ай бұрын

    Busses should play safety procedures videos like aircraft. Play it repeatedly at every stop

  • @AuralioCabal-nl8gi

    @AuralioCabal-nl8gi

    2 ай бұрын

    True , but have you ever watched your co-op passengers on a plane flight, often watch other passengers in planes , listening and watching the flight attendants go thru the instructions is the last thing they do, most even unbuckle the seatbelts as soon as the plane touches down, not yet Stopped.

  • @alien13579

    @alien13579

    2 ай бұрын

    Play the video to the driver they're the one that is driving like demons, they're the one that's driving on the fast lane tailgating smaller cars(eventhough they only can only drive on the furthest left lane)

  • @ikramrasid3257
    @ikramrasid32572 ай бұрын

    Good documentary. Safety is paramount!

  • @user-cq3nh5zw5s
    @user-cq3nh5zw5sАй бұрын

    I learn a lot just by watching CNA Insider Talking Point. Mr Steven Chia and Ms Diana Ser are great presenters.

  • @PhilL-zzz
    @PhilL-zzz2 ай бұрын

    Excellent investigative reporting.

  • @random-np3gn
    @random-np3gn2 ай бұрын

    good job. we need more investigative documentary like this

  • @DuaneTanTC
    @DuaneTanTC2 ай бұрын

    OMG.... like really crazy. Me and my wife decided to travel by bus from KL to Kuala Besut for our Perhentian trip overnight thru a 2 way kampung road all the way and reached by morning. The whole trip was so scary, as we were seated front of the bus. I couldn't sleep the whole night as it was travelling at lightning speed. Luckily, we made it there safely. We vowed not to travel by bus anymore! BTW, lovely host.

  • @paulpoon7253
    @paulpoon72532 ай бұрын

    Good Report‼👍👍

  • @zenyu94
    @zenyu942 ай бұрын

    so far I've only experienced taking Aeroline to Singapore and back. Their drivers usually obey the speed limit (you can feel its not very fast), and they always indicate before changing lanes based on my observation whenever I'm sat near the driver

  • @dylanloh5327
    @dylanloh53272 ай бұрын

    This is very informative for us who wants to take bus to malaysia

  • @crosbyong
    @crosbyong2 ай бұрын

    Thank you, CNA / Diana for producing so many relevant investigative documentaries. Bravo!

  • @ranggaajibaskara1809
    @ranggaajibaskara18092 ай бұрын

    350 km is about Surabaya-Yogyakarta trip. Like there, many bus drive around 100-120 kmph. But even in economy class, never a bus driven by only one driver

  • @russellheng1242
    @russellheng1242Ай бұрын

    The issue has been around for a long time, yet little rectification. Thanks to Diana Ser (Amazing presenter, as always) to put together this episode meticulously! 👍👍👍👏👏👏

  • @weilk7420
    @weilk74202 ай бұрын

    I am from MY. Nothing done since the last 30yrs.. ppl will keep on unliving due to these accidents

  • @kuraphlau03

    @kuraphlau03

    2 ай бұрын

    Yes It's True. I am always like to take airplane than taking bus.

  • @tuapuikia
    @tuapuikia2 ай бұрын

    I think this is one of the reasons why the Malaysian government doesn't want to invest in a high-speed train system. The bus operators and highway toll businesses would go kaput.

  • @___beyondhorizon4664

    @___beyondhorizon4664

    2 ай бұрын

    So polluting the roads, air are just to be ignored

  • @szewei85

    @szewei85

    2 ай бұрын

    You know i know lah🫠🫠😄😆

  • @fendi2785

    @fendi2785

    2 ай бұрын

    nope. it is because cheapo singaporean still will bought cheapo bus ticket instead of expensive rail. did you know estimataion of the ticket cost if the idea g thru? it will be 300 to 500 ringgit. better fly with scoot if that is the case. 😂

  • @user-ll8eo5yk3w
    @user-ll8eo5yk3w2 ай бұрын

    First thing to do is limit their maximum speed capability of the buses on the highways. This will keep the buses under control in most conditions and also keep the heat in the mechanical components lower to prevent fires. Have the vehicles pre checked before every trip.

  • @davidscz
    @davidscz2 ай бұрын

    I resonate with the driver, when driving below 90km/hr for long distance, you have higher tendency to be sleepy ; most cars drive at 120km/hr , a mere 10km/hr over the limit but it felt the most optimal speed for long distance drive, too slow you become sleepy/ tired easier and it becomes inefficient. The entire journey is 360Km, assuming you drive 90km/hr = 4 hours , 2 toilet breaks of 20min each +40min ; SG-JB custom +40min = 5 hours 20 minutes. Anw for most that can afford, most prefer flights , it is safer and you get stuck in the same space for much lesser hours.

  • @timloo6191

    @timloo6191

    2 ай бұрын

    right

  • @andyng5321

    @andyng5321

    2 ай бұрын

    How about taking trains?

  • @jacQ4555

    @jacQ4555

    2 ай бұрын

    But you have to be at the airport an hour in advance & from KLIA to KL Sentral (vice versa) costs you an additional 25sgd at least by taxi or e-hailing.

  • @jacQ4555

    @jacQ4555

    2 ай бұрын

    @@andyng5321for now not convenient as there is not straight train from sg to kl. You will have to alight at a certain train station for transit.

  • @timloo6191

    @timloo6191

    2 ай бұрын

    @@jacQ4555 dont agree on the sgd25 taxi ride part?

  • @kennethchong43
    @kennethchong433 күн бұрын

    Now that is good fairly interesting in-depth reporting. Wish more e-media would do that

  • @thomasmuller9243
    @thomasmuller924324 күн бұрын

    Super smart to call the tired bus driver and distract this guy even more. Speechless.

  • @tehwensun4355
    @tehwensun43552 ай бұрын

    It's has been 8 years for me to take the night bus travel from Singapore to Penang back and forth. Lucky me😊

  • @zanegamingtv2252
    @zanegamingtv22522 ай бұрын

    13:56 the bus spinning like Beyblade. LOOLOLOL

  • @MarmotStarpax

    @MarmotStarpax

    2 ай бұрын

    the bus going apeshit 😂😂

  • @shapikai6431
    @shapikai64312 ай бұрын

    On my way to SG from JB checkpoint, I noticed every bus driver was on there phone either on FB, video call or whatsapp whilst behind the steering wheel. Extremely dangerous. SG transport authority should do some thing.

  • @KaisAdventure4896
    @KaisAdventure489615 күн бұрын

    great video! I was a regular bus traveler back and forth from Ipoh to Singapore 7-8 years back, although mid night buses allows me to sleep during the journey, however due to the numbers of bus accidents involving night buses increases, I rather take day time bus trip instead.

  • @Onana888
    @Onana8882 ай бұрын

    i took the overnight express bus on the return leg: KL - SIN 2 months ago. The fella was speedin' like nobody business. This made me sure never to take overnight bus again, even if the price is 50% cheaper. I just can't risk it

  • @driversearcher
    @driversearcher2 ай бұрын

    Thanks for your documentary. Now I will choose supernice bus for my next journey

  • @berkshireyorkie
    @berkshireyorkieАй бұрын

    Great programme Diana Ser thank you. Been using Aeroline from KL for many years now & they're very good. Wouldn't touch any of the cheaper Express Bus services with a bargepole my safety is worth way more than saving a few RM. Express Bus safety is a known issue for many years due to weak / non-existent regulatory enforcement; sadly this isn't likely to change any time soon. Was Anthony Loke approached for involvement in the programme? If not you should consider a follow up & involve him.

  • @rudylopez5060
    @rudylopez50602 ай бұрын

    We would definitely consider Super Nice express bus to Peninsula M'sia in future❤❤❤

  • @timloo6191

    @timloo6191

    2 ай бұрын

    Sri Maju too. One of the founders was Michelle Yeoh's daddy

  • @szewei85

    @szewei85

    2 ай бұрын

    ​@@timloo6191haha interesting sir hoho

  • @user-sf5bt8eb4y
    @user-sf5bt8eb4y2 ай бұрын

    Diana, you may not drive alot thats why you dont know. i am not a "professional driver" like Krish but I do drive from SGKL once in a while. what he said made sense. logically you might think slower = safer but try driving long distance, you will notice driving slower will make you much more sleeper = increases risk of accident.

  • @Centrioless

    @Centrioless

    2 ай бұрын

    Bs, you feel sleepy because you're sleepy. The speed has nothing to do with that

  • @teeteetuu94

    @teeteetuu94

    2 ай бұрын

    @@Centrioless Fatigue can have an earlier onset through the mundane-ness of being under-stimulated, like driving on a long stretch of road and not seeing much other than some lights and painted dash lines going by on the road when driving at night and only hearing the dull drone from the engine. I experienced this driving while in the army during an overseas ex. and saw only a dirt track and trees for the entire trip. This is during daytime, by the way. Granted, everyone onboard was deprived of sleep, even the commander fell asleep at his post while I was driving. I dozed off, but thankfully opened my eyes right before a corner and sent everyone off the side of a hill. From then on, we made it a point to maintain a conversation to stay stimulated longer. The rough ride and engine noise really has some kind of hypnotic effect on people.

  • @szewei85

    @szewei85

    2 ай бұрын

    Haha well said My only capacity is JB - Melaka no breaks Cant go further than that haha

  • @Equivocal2904

    @Equivocal2904

    2 ай бұрын

    What a condescending comment

  • @baby334455

    @baby334455

    2 ай бұрын

    Driving fast increases the speed of accident too

  • @choofuyen358
    @choofuyen3582 ай бұрын

    Super Nice is getting more passengers after this show

  • @szewei85

    @szewei85

    2 ай бұрын

    Dude orang Penang great businessman Also happen 2 be my father class mate deng

  • @shankaranreddi

    @shankaranreddi

    Ай бұрын

    it could be also an acting class here.. super nice would have got an invite from CNA hence they look super activated..lol.. normal time confirm will snooze off ..they basically used CNA to do marketing.

  • @Chris-rs4so
    @Chris-rs4so2 ай бұрын

    Best is depart early morning, drive through the morning, and arrive in KL by lunch

  • @ctwpoco-oy6wu
    @ctwpoco-oy6wu2 ай бұрын

    As a Malaysian who travelled to and from Singapore for years, I can confirm that safety measures are just ignored. 😢😮😢😮

  • @momotaroreincarnatednthtim6303
    @momotaroreincarnatednthtim6303Ай бұрын

    Oh my i remember my first ride on these buses from KL to SG border. It went fine and my seat was spacious and could be inclined all the way back so I could be in lying position sort of. The blanket was super nice and comfy.

  • @thomHD
    @thomHD18 күн бұрын

    Malaysia is one of the world's most underrated tourist destinations, regardless of this topic!

  • @selleys9150
    @selleys9150Ай бұрын

    LPMS bus services by far one of the best. Steady drivers who maintain a consistent speed and not rushing.

  • @asiaminddynamics
    @asiaminddynamics2 ай бұрын

    Traffic in Malaysia is crazy and driving can be very dangerous. A driver who is experienced and highly alert is required. And especially someone who cares for the safety of the passengers!

  • @dennis12dec
    @dennis12dec2 ай бұрын

    Long distance provincial buses here in the Philippines are relatively safe for example from Manila to Baguio City the Summer Capital is 4-5 hours non stop as buses have a speed limiter installed in their fleet.

  • @manu.yt25
    @manu.yt252 ай бұрын

    It's a shame that Malaysia is unable to build a high speed train line between Kuala Lumpur and Singapore, took those busses few months ago and they made me think more of India than a modern Asian country.

  • @mysticery
    @mysticery2 ай бұрын

    Honestly, i have experienced tiredness from travelling at the speed limit. Like suddenly i would feel sleepy but when i do speed, i felt more awake.

  • @jumbojumbo6866
    @jumbojumbo68663 күн бұрын

    this is why golden mile buses are safe for me at least because the buses there are licensed people with driving experience rather than just random people employed for driving

  • @rcs3681
    @rcs3681Ай бұрын

    As a Malaysian who used to travel between SG and here, I have only used First Coach and Aeroline. Never considered other express buses because of my own experience with this buses at home, reckless driving, speeding, smoking while driving, completely irresponsible with no regards for the lives they have at hand. Also those other buses are usually badly maintained, the seats smell like cigarette smoke or are rather smelly, sometimes quite dirty too. I also don't think Krish is local (neither from SG or MY) his accent is so strange.

  • @godzillamothra5983
    @godzillamothra59832 ай бұрын

    you should try Indonesian buses, where safety is optional🤣

  • @___beyondhorizon4664

    @___beyondhorizon4664

    2 ай бұрын

    Also Indonesia airlines, it's why I have no desire to visit. Many many years ago, I took a night ferry from Penang to Medan, horrible sea 😷🤢🤮🤮 I thought I was going to drown

  • @szewei85

    @szewei85

    2 ай бұрын

    Why not fly. Haha. Also that Airbus accident in Java never forgotten. Though it was Airbus kena not Indonesian government. Hahahaha.

  • @TheDigitalGuru430
    @TheDigitalGuru430Ай бұрын

    I think there should be both government looking into this issue. Something similar happened to me when I visited Malaysia and Singapore a decade ago. I thought it was a one off. Driver was looking at passengers through the mirror (probably observing how many are awake) and then eating something while driving. After an hour or so, the bus tyre got off and fell down the road and the bus luckily stopped after some struggle. It could have been worse!! We waited near the hills and by the road. Another bus came after 2 hours and took us further. It was day time travel but the bus was not in good condition (the one in the video at the beginning seems very new).

  • @yongj
    @yongj2 ай бұрын

    You can all the precautions in the world but you can’t control other vehicles on the road, especially at late nights.

  • @gurdevsingh4503
    @gurdevsingh45032 ай бұрын

    It would be nice and thoughtful when u reach ur location u could give a tip to the bus drivers 👍🙏🏻Its tough work not anyone can drive that long hours respect to all the malaysia bus drivers out there drive safe and god blessed them❤️❤️❤️

  • @peterterence1488
    @peterterence14882 ай бұрын

    22:25 If driver overspeeding or about to sleep we will call the driver. Hope its by handsfree phone...

  • @YayaVT

    @YayaVT

    2 ай бұрын

    as someone who always take Super Nice (the bus company operation room that they went to visit), the driver usually had their phone on a stand so yes it's handsfree -- it's usually used for checking traffic condition (ie. the map is always open on the phone), which is how the driver could answer whenever passenger ask for ETA of destination

  • @carlkev1265
    @carlkev12652 ай бұрын

    Oh god, I am planning to ride a bus from KL to SG this June and somehow, algorithm showed me this video.

  • @zamafendy6755
    @zamafendy67552 ай бұрын

    when i travel in Express Bus..i always chose the very front seat either at exit door or just behing the driver. by doing so i can keep my eye on the road for potential hazard afar and alert the driver in advance if needed. and sometime i do chat with driver and the co-driver but not all of them would like to chat while driving as they said sometime it could be a distraction. all my travel was at night and for some reason i couldnt sleep like everyone else. even though the cabin was so quiet from external noise.

  • @lukepramudita
    @lukepramuditaАй бұрын

    This is an interesting investigation report on public transport services that every nation should pay attention to. In Indonesia, massive reform has been done to train services because state owns the train company. However, the express intercity buses are mostly operated by private entities that state cannot control too much. The road safety regulation and procedure are exist, however in practice, not all private entities apply them as on standard. Issues such as underpaid salary or per paid trip such is mentioned in the video also exist in Indonesia which make the strucural reform in the public bus transport much more difficult.

  • @hermdude
    @hermdude2 ай бұрын

    The thing is, you have cheap bus fares and expensive bus fares. Technically it's also the passengers' responsibility to be alert when taking a cheap bus at night. To be expecting enforced safety measures at cheap prices is ludicrous. But I suppose one way to keep in check is to have an aggregation of bus services and let the passengers be informed of the risks vs cost of different price points.

  • @visnuvarmen
    @visnuvarmen2 ай бұрын

    super nice one if the worst express bus I had taken

  • @jasonkwok5323
    @jasonkwok53232 ай бұрын

    Some bus drivers along the way transfer passengers to another bus from another bus company which is heading towards the same destination. We were on our way back to SG, after Larkin Terminal, the bus driver drove us to a secluded place and we waited for about half an hour. When the other bus arrived, our bus driver told us to carry our own luggage and transfer to the other bus. The reason our bus driver given is that the other bus is also travelling to Beach Road, SG and he has to rush back to KL. Is this allowed?

  • @daves3259
    @daves32592 ай бұрын

    I’m a huge fan of CNA investigative programs! I’m taking mother for holiday to M’sia and Singapore in July/August. After watching this program I think I will hire a rental car for the most part as it offer more flexibility for us to ‘jalan jalan cari makan’. When we stay in JB however we can catch public transport to Woodlawn and then use MRT for day trip/s in Singapore. (We are travelling from Australia. I was born in Singapore and my mother is Nyonya ex malacca. We can utilise family home in Bukit Cina for part of our trip)

  • @szewei85

    @szewei85

    2 ай бұрын

    Good idea. Enjoy your trip. Please exchange $10000 for more ringgit 2 spent later. Hahahaha. It may be RM4 per dollar by then.😄😆

  • @shy3102

    @shy3102

    2 ай бұрын

    I wanted to do that but my hubby said it is illegal? To hire malaysia private car

  • @szewei85

    @szewei85

    2 ай бұрын

    @@shy3102 if you book under private driving company is not if you side deal with random individual then yes is illegal

  • @peted3637
    @peted3637Ай бұрын

    The health of the bus driver is also a concern. 2018, Malacca to KL, our driver was massively overweight and just one hamburger away from a heart attack. He was constantly thumping his chest (heart issue?), burping and farting. Disgusting and very worrying.

  • @cheny6489
    @cheny64892 ай бұрын

    the man speaks well...

  • @kittyind
    @kittyind2 ай бұрын

    I am not a Malaysian, however, when I lived and traveled twice from KL to Terengganu (in 2000), I missed my drop point as it was between the journeys. Though I had spoken to the driver with broken Malay and his broken English. The drivers were changed during the trip and I ended up in Terengganu, after reaching the wrong destination I had to take the same bus later in the day from Terrenganu and KL and they dropped me where I should. I don't regret the trip, the scenery was so beautiful, I was sitting in the front close to the driver. Driving alone is monotonous and boring if drivers have to drive alone. As the documentary notes, at least a co-driver would help prevent the accidents. It is worth investing a little bit more towards drivers, their training, etc than the gadgets/devices.

  • @damonkhaw1755
    @damonkhaw17552 ай бұрын

    Good reporting. Awesome job CNA 👍🏻👍🏻👍🏻

  • @babablacksheep2024
    @babablacksheep2024Ай бұрын

    Just pray safe when taking the bus. There was once i took a reputable bus from larkin to kl. Bus depart 12am, reach kl 3am. No toilet break, as everyone asleep.

  • @randyg9259
    @randyg92592 ай бұрын

    The most logical thing that people say is to book the more expensive option. The more expensive ticket might meant that the driver is paid more or they have 2 driver taking turns. You can tell that from how the driver behaves, drives and talks.

  • @vijayr8232
    @vijayr82322 ай бұрын

    Very useful analyse by CNA team. When my first trip to Malaysia in night time the bus driver sleepy and stab behind the lorry. I’m one of the victim of it. Too dangerous mode of transportation.

  • @roubini74
    @roubini742 ай бұрын

    give super nice transport a thumb up!!

  • @AwkwardFX
    @AwkwardFX2 ай бұрын

    Does anyone know what app is Diana using to check/record the speed?

  • @chekeocha4923
    @chekeocha49232 ай бұрын

    Yes, i also had an accident experience with a night bus that i took in Malaysia...definitely night journeys are more dangerous

  • @rl.hiouzkey
    @rl.hiouzkey2 ай бұрын

    Im a malaysian. I always take bus to SG. Safe and sound. And saves so much than flight.

  • @Philatherapist
    @Philatherapist2 ай бұрын

    I used to e day time traveller but switched on to night due to the congestion at the checkpoints and the jams especially after Malacca to KL. Understandably the overnight travel is more popular as it is more quiet as almost all the passengers are sleeping. Most passengers will sleep after we cleared the checkpoints and with one or two toilet breaks, we wake up when the bus reached the terminal. Until the day when the HSR becomes a reality, the best way travelling to Malaysia is by the express bus. The choice is yours to purchase insurance or other extras. Thank you CNA for such an informative programme. Perhaps CNA could take this programme one level up by dubbing it to The more common languages in Malaysia and help create awareness among the express bus operators and the millions of passengers alike.😊😊

  • @___beyondhorizon4664

    @___beyondhorizon4664

    2 ай бұрын

    Language caption!

  • @szewei85

    @szewei85

    2 ай бұрын

    Malaysia dont need because peninsular north 2 south 2 short unlike Indonesia Java west to Java east 6 hrs 500 km/h hahahaha

  • @mozogao
    @mozogaoАй бұрын

    "Why do the accidents happen more frequently at night?" What a brilliant question. Hmm...let me think... That's a real hard one. Glad to see a reporter asking the real questions. Next, ask some experts why its dark at night and light during the day. Or why its wetter in the rain and dryer in the sun.

  • @alexmcwhirter6611
    @alexmcwhirter6611Ай бұрын

    Great piece of investigative reportting. Really the authorities *must* be strict with these bus operators. Overnight travel will always appeal to budget travellers because they save on hotel accommodation. But in the long run Singapore-KL needs that much discussed high-speed rail line ! Such a pity Singapore lifted the rail track and has closed its train terminus ... yes it was the old train line but at least customers had a surface alternative.

  • @davidt1831
    @davidt18312 ай бұрын

    I didn't see emergency glass breaker hammers mentioned. There's at least 4 on the bus in the video. Were there none on the bus with the accident? I didn't seem to see any warning on the windows to the effect of "in case of emergency use hammer to break glass". Personally, I would have broken the windows to exit the bus in case of a fire, even if it is a pretty high drop.

  • @Philatherapist
    @Philatherapist2 ай бұрын

    Super Nice is amongst the better operators and they certainly walks the talk.The structural changes as suggested by the Malaysian expert is good as passengers have options and it is a subtle way to clean the industry. Presently there are too many operators and some with two or three or even one bus to get into the action. The MOT minister, Anthony Loke , should give more attention to the industry as it affected hundreds of thousand travellers across the Straits.

  • @Egoyification
    @Egoyification2 ай бұрын

    We took up a double decker bus going to KL from Kuantan. At the beginning was it was smooth ride but about 27km away from KL, the bus suddenly broke down about 12:30PM. We wait for 8 hours waiting for a rescue bus, but nothing came. I feel disgusted because it ruined our travel plans.

  • @szewei85

    @szewei85

    2 ай бұрын

    I feel you. Did happened 2 me before when it was Tianjin - Beijing. Supposely reaching 2pm but end up reaching 9pm.🥶🥶

  • @josephputinch3090
    @josephputinch3090Ай бұрын

    Last time i came back to malaysia from sg, i was also involved in an horrible accident on a bus. These bus driver need to be careful ngl

  • @zhihaolooi8894
    @zhihaolooi88942 ай бұрын

    One cheap solution, conduct a safety briefing before the bus journey starts, just like boarding an airplane. At least the passengers knows there is a emergency exit, at the back and also at the ROOF of the bus.

  • @johanna006
    @johanna0062 ай бұрын

    You should have interviewed the Minister of Transport.

  • @MDroid-bn6eb
    @MDroid-bn6eb2 ай бұрын

    If can afford, take plane. If cannot afford, take bus. 😢😢

  • @andyng5321

    @andyng5321

    2 ай бұрын

    How about take train?

  • @___beyondhorizon4664

    @___beyondhorizon4664

    2 ай бұрын

    TSA, baggage fees are taking too much time & money

  • @szewei85

    @szewei85

    2 ай бұрын

    Haha lets hope HSR is revived Indonesia already have it from West to East Java 6 hrs 500km/h

  • @owns_
    @owns_Ай бұрын

    Saya pilih keretapi lagi dari bas dan bila samoai destinasinya hanya call grab untuk ke destinasi sebenar.kalau bas pun perkara yang sama perlu dilakukan tetapi lebih selamat selesa dengan keretapi kerana dilandasanya tampa ada gangguan kenderaan lain yang boleh sebabkan kemalangan lebih berat..

  • @AtmosJourney
    @AtmosJourney2 ай бұрын

    When there’s demand, there is supply. It’s pure economics. Night is always dangerous not only for buses but also for passenger cars

  • @cheahtiong3930
    @cheahtiong39302 ай бұрын

    They should implement accident free monthly incentives $300 for the driver to keep a clean record n also sent them for 1 day refreshment safety course every 6 months.

  • @muhamadirfaan3329
    @muhamadirfaan33292 ай бұрын

    Seems like driving long distance buses is equivalent to flying long distance airliner. Biggest drawback is fatigue. In fact having sleep deprivation is equivalent to under the influence of alcohol

  • @azanshukor428
    @azanshukor428Ай бұрын

    Okay, next time I suggest you cover story about Singaporean driver habit in Malaysia. Must be nice topic.

  • @dandjsh7978

    @dandjsh7978

    Ай бұрын

    Hahaha makan cili ke?

  • @tanchenghuat2056
    @tanchenghuat2056Ай бұрын

    CNA asked a very good question. In the accident where the bus caught fire after collided with a motorbike and they were the driver and two crews. Surely the crews are trained on safety protocols. The issues we are dealing here is merely people's complacency. If the crews have been trained, we're they train and retrained periodically. The issues of underpaid drivers is a different matters. Safety issues and safety training would be more effective if there were sub-milinary messages covering workplace especially before the bus crews board the bus.

  • @tanchenghuat2056

    @tanchenghuat2056

    Ай бұрын

    Imagine if the crews were shown photos of bus on fire, torned human parts after an accident surely that would slap the crews up for a while

  • @EddieTheBoneSetter
    @EddieTheBoneSetterАй бұрын

    Oh my no wonder she seems familiar. I was with her in the same bus. Great documentary though.👍

  • @mysticery
    @mysticery2 ай бұрын

    Alternatively, have driverless trains that plough to and fro these more popular destinations. I get the infrastructure cost but in the long run, people have the flexibility and not confined to a certain departure timing. And also itll be more comfortable for passengers, and they can rest easy knowing that their lives doesnt depend on the drivers level of experience or lack of rest.

  • @lzh4950

    @lzh4950

    2 ай бұрын

    There was a journalist in the Straits Times proposing a 200km/h trolleybus (based on the SuperBus concept from the Netherlands) driving along dedicated lanes along the North-South E'way, as a cheaper alternative to high-speed rail

  • @dtoldtol
    @dtoldtol2 ай бұрын

    i'm curious what app she use to track speed and location

  • @Dominus_Potatus
    @Dominus_Potatus4 күн бұрын

    "There is no telling whether my driver has had enough rest", like you will know if your pilot has enough rest when you take an aeroplane. The problem is mainly on the system. Shortage because wage is not competitive but if you increase the wage then you must increase the ticket price or make sure that for every trip bus is full booked. Remember... an aeroplane is just a bus on the sky. What makes an aeroplane safer than a bus is training and system. If you train a bus driver like you train a pilot, you will get a high quality driver but you must pay the driver more but it will increase the cost of ticket. Will the trade-off be good? Will the total price of taking a bus be acceptable if compared with the time of travel with an aeroplane?

  • @AndiandCalvin
    @AndiandCalvin2 ай бұрын

    I regularly take the bus from Johor to KL. The driver is busy taking on his mobile and smoking all the way.

  • @ooiks5397
    @ooiks5397Ай бұрын

    alibaba, i took super nice last year and it was speeding like no tomorrow for such a long time to make up the delay earlier that morning. 110kmh and above from ipoh to penang.

  • @ilhamrj2599
    @ilhamrj25992 ай бұрын

    with all those highways in peninsular Malaysia, night buses arent that necessary. It is traveller who chooses to maximise their stays and saves up from hotel who are often falling into prey of night buses. Even if you think you are able to save hotel cost, you might not feel refreshed after night buses sleepover. Not worth your time and money. If you really want to maximise your time, take morning flight instead.

  • @balajihariharan7175
    @balajihariharan71752 ай бұрын

    i myself travel between the 2 cities a lot and have never taken an overnight bus except once. always take the morning or afternoon departures, dont take the evening ones too. Have tried different operators like transtar, cityline etc and all the drivers were solid and didnt speed. Also i find that taking a double deck bus is harder to speed. Last month took causeway link from JB larkin to KL, and despite the bus keeping to speed limit, it was overtaken by la holidays, kkkl, delima, mayang sari single deckers and starmart express double deckers. I wonder if causeway link had speed limiters installed.

  • @szewei85

    @szewei85

    2 ай бұрын

    Good what if they do hahahaha

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