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Before you buy an HP, watch this! (Why I STILL dislike HP!)

Friends don't let friends buy HP products.
We've had a lot of questions regarding HP so thought we'd make a follow up video 2 years later to let you know where we stand on the once successful HP. I give some insight as to why they're still my least liked computer company.
My issues with HP are:
-Support (and reliability)
-Innovation
-Cutting Corners
-Privacy Policy
Bottom line is we see more issues with HPs than any other computers - so why support them?!

Пікірлер: 32

  • @MrPotatoShed
    @MrPotatoShedАй бұрын

    Thank you for this! I hope more people (including HP) see this. Nowadays, when people tell me they just bought an HP I just sigh and tell them that I'll try to help them fix it *when* (not if) it breaks.

  • @ComputerStuff

    @ComputerStuff

    Ай бұрын

    Hah. it's good for business (if you own an IT shop) :P

  • @UASKEE1
    @UASKEE14 ай бұрын

    well buying hp pc is an mistake i did when ever i want to record a video of me playing it lags a lot even an block game like roblox it always freeze my game every 10s it is rlly annoy to me

  • @ComputerStuff

    @ComputerStuff

    4 ай бұрын

    They are junk fr!

  • @UASKEE1
    @UASKEE14 ай бұрын

    and i remember one day my pc (HP) has some issue i dm hp about it they say they will help me fix it well they did not do it they just made it more worst and i have to reset everything like they told me still did not work leaving me with no choice but to tell my dad what happen and get it fix (only took like 5 mins to get it fix while hp took 4 days to but still did not fix the issue) also btw they also were also controlling my pc trying to fix it but it did not work so yeah that's why i hate them even their Printer having an issue also it last for only 4 months and then it breaks. rip my dad 600+ dollars on that printer :( and my teacher is also mad at me for not printing the paper work because he told us to do it i tell him that my printer stops working but he thinks i am joking so yeah

  • @ComputerStuff

    @ComputerStuff

    4 ай бұрын

    😖

  • @apostoloskaradakis5329
    @apostoloskaradakis53296 ай бұрын

    Can you link paperwork that shows the automatic cloud upload of your files?

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    I'll try and comb through their privacy policy to find the exact verbiage but here's the elaboration on that: If you do a quick search, or for that matter own an HP scanner, you'll find that you're now required to sign up and log in to an HP Smart account before they let you do the majority of your tasks, including scanning. In the privacy policy of HP Smart there is a litany of verbiage that indicates that they will take a certain amount of usage data and analytics and moreso because there is no way to opt out they have access to change their privacy policy at any time without most users knowing about it. This implies a certain amount of privacy intrusiveness in that alone, but ultimately opens the gate for them to analyze your data and documents as when you scan a document it's being done so through their HP Smart software. Another travesty which I didn't mention in the video is that HP has the ability to BRICK the printer in the case of whatever reason it wants. I had this happen to a few clients. One person used unauthorized ink (sorry, but its your printer, if you want to put non-OEM ink in it, no matter how bad it is, you should be allowed to) - bricked the printer. Another person had an issue where the setup of HP Smart didn't go properly, so the entire printer was bricked (even with basic drivers) until the HP Smart setup was able to complete (several hours of phone calls with HP until a higher up rep was able to register the unit in their system). Not even a factory reset would fix the problem. This throws up so many damn red flags that for the life of me I can't understand why anyone would even entertain an HP printer. *rant over - lol

  • @cutemimi25
    @cutemimi253 ай бұрын

    I'm currently using an HP laptop, kinda wanting to switch to ASUS their customer service is better is what I heard.

  • @ComputerStuff

    @ComputerStuff

    3 ай бұрын

    It is a little better, yes.

  • @cutemimi25

    @cutemimi25

    8 күн бұрын

    ​@ComputerStuff update I'm with Asus now, I've been with them since July and I don't regret switching, Asus does what HP don't.

  • @watchdogsgarbagetruck8324
    @watchdogsgarbagetruck83245 ай бұрын

    I have an HP-14dk1025wm and it's piece of shit. Only 9 months into owning it and it began crashing all the time. The screen and cursor freezes. It doesn't respond at all and we've been dealing with this bullshit for 3 years now, I genuinely hope HP goes bankrupt and rots like it fucking should. Is there any reason for the crashing?

  • @ComputerStuff

    @ComputerStuff

    5 ай бұрын

    Could be a number of reasons. Try updating your graphics card driver and seeing if that helps.

  • @johndoe-lr9if
    @johndoe-lr9if6 ай бұрын

    That printer spyware is nuts, kind of like Smart TVs...

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    They're watching us, Johnny!

  • @darklord2105
    @darklord21056 ай бұрын

    You forgot to mention about the laptop battery. It screws up after one year of use.

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    I could go on for days about HPs bad quality, haha.

  • @watchdogsgarbagetruck8324

    @watchdogsgarbagetruck8324

    6 ай бұрын

    @@ComputerStuff I have a 14dk1025wm, had it since 2020, and only after 9 months it started doing this crashing bullshit where it freezes completely and you have to restart it. After 3 years of use the battery gave out and now I can only use it when it's plugged, if it isn't, it shuts off. The freezing bullshit never stopped either

  • @RussellHarrison0975
    @RussellHarrison09756 ай бұрын

    You're so handsome.

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    Thank you!

  • @mohamadelassaad2087
    @mohamadelassaad20876 ай бұрын

    Hi , what is the best x360 laptop do you recommend ?

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    NONE.

  • @mohamadelassaad2087

    @mohamadelassaad2087

    6 ай бұрын

    Even from other brand ? Like dell for example!? Love Your videos is on spot and honest 🌹

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    Oh oh! If you're looking for the competitor product, I would recommend checking out Lenovo ThinkBook or ThinkPad or the Dell Inspiron or more premium, XPS. @@mohamadelassaad2087

  • @SharonMcQ384
    @SharonMcQ3846 ай бұрын

    Who would you buy from a desktop

  • @johndoe-lr9if

    @johndoe-lr9if

    6 ай бұрын

    Dell

  • @realtheboysjr

    @realtheboysjr

    6 ай бұрын

    Or make it yourself

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    Agree'd.

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    Also agree'd.

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    Dell, Lenovo, ACER make fine offerings.

  • @BenInSeattle
    @BenInSeattle6 ай бұрын

    Amen to this! HP has been a zombie brand for years now, selling off their past glory.

  • @ComputerStuff

    @ComputerStuff

    6 ай бұрын

    I should pin this!