Im a fiber optic technician and I can promise you that I never seen a worst installation in 8 years. I seen a LOTS of bad installation but this beat all of what I seen before. Burn down this abomination please!!!!

@chandulomunthali422

4 жыл бұрын

Am also a fibre tech, I'd really like to share some installation pics and tips.

@yomocute9403

3 жыл бұрын

You must be from the special crew or click then, since you know the techs are given 1.5 hour to complete that job.

@dillerandzach

11 ай бұрын

This is a very standard temp job ? I’m very confused on what your talking about as I bet your a tech one who only installs modems like some loser so shut it

The coyote box is just a splice box. It didn't have to be mounted, but this should have been buried. The install tech can't bury the line but should have placed a ticket for buried crew. Buried crew likely turned it back because they say there is a pole route

@DroidModderX

2 жыл бұрын

You need a tech to fish the trees and get it into the air. If they can replace the entire drop with no splices that would be best. The manual splices are killing the signal. Problem is techs get 40 minutes on a trouble ticket. This job will really hurt the tech that fixes it correctly. The first tech should have done it right the first time. The next tech needs to fix it properly and then discuss this with the manager of the original tech.

@ChristianWFL

2 жыл бұрын

Also there is a super obvious break in the fiber right at the bump pole before his house, he’s literally holding it in his hands and you can see the break at 3:47 seconds.

I am a retired Outdide tech in miami. What you were the victim of a hit and run install. More than likely the techs that were sent were new and not properly trained and told just get it in. By the way that wire is ok to run aerial. Some if the other post remarked about your trees. The local companies don't do tree trimming so more than likely the original tech should of turned back the install till you trimmed the trees. Unfortunately thus us the new AT&T get use to it.

surprised it ever worked at all

Tell you what, trim your trees between poles and you wouldn’t have a problem. You people think that techs can run a line between poles in matter of minutes when there are branches blocking away.

That black box on the ground is a splicing box. It means the fiber got cut or damaged right there & had to be spliced back together and the connection point protected inside a box. They keep the spliced ends that connect together in the box as a weatherproofing mechanism. The gray boxes are the exact same thing except it’s an intention splice. They put the black box in when it’s been damaged or cut and it’s typically buried underground

It's like they gave Joe Dirt a termination kit and sent him out in the world...

You have to prune your trees man that looks to be Ariel fiber but cannot be ran in the air cause no one wants to clean up that forest back there. The only two options you have is run a conduit yourself to the serving terminal and yes tons of customers do it themselves or have the AT&T manager send a bury crew to bore a rock fiber drop to the serving pole. I’m a contractor an I see this a lot because customers assume telecommunications companies cover everything like tree pruning, running conduit.if the companies did that you would be making a video complaining about how long it took the company to actually do the install

Reddit sent me 😔

In my neck of the woods, AT&T doesn't stand for such nonsense. I've had nothing short of professional industry-standard installs by AT&T throughout my travels within S California.

Lots of people complaining of this and that, but guess what techs are told to get it done faster cheaper and save money on materials or they will need to find another job, second homeowner are not willing to pay for a full blast install that runs underground conduit to your home

so, anything further? Any response from AT&T corporate? Did you tweet to them?

lmao... sorry for your headache but it is funny to see. It's amazing that even works at all.

Maybe the installers are paid by the foot of cable.

Lmao they did the same shit at my house. I had to do basically everything dug the trench and buried the wire myself.

Wtf have them bury and protect it in a sleeve. Edit: nevermind burn that installation to the ground and get another provider.

@MrDeadsr

4 жыл бұрын

They'd probably just bury that cable without protection

That’s acceptable as long as the technician gets the job done in the alloted time, quality work is the last thing that At&t wants or cares about, they know you dont have a lot of other options in internet service provider, so as long as you keep paying for that crap they dont care

@md74321

3 жыл бұрын

You are correct at&t doesn't care. And especially if those jobs are contracted out and those guys get paid on commission.

@yomocute9403

3 жыл бұрын

Whish customers knew this....is get it done fast cheap and don't overuse materials

That's is standard operating procedure for AT&T.. That particular cable is a direct bury. They are the worse. Those techs pay must be performance-based. (Schedule over quality).

Oh wow dude...my 1GB fiber optic installation is in 2 days...what in the world. Wish me luck

@GabrielHernandez-wx7pe

Жыл бұрын

You’ll be alright it’s not the end of the world

pretty sure the grey ATT box should have been on ur house

Boy I thought I had it bad. Comcast is giving me 0.50 Mbps Upload speed (I get 100.00 Download), but I feel for you buddy. That Sucks big time.

So you had 4 technicians out then five now 6 according to your heading. Question is has AT&T resolved your issues with installation since June 2019 if not what did they say did you video them.

@ph33d

4 жыл бұрын

They did ultimately resolve it a couple of weeks ago. They sent out a crew (mid Feb. 2020) to string the fiber between the poles rather than throwing it across the open ground.

@BruceWayne-mb4hk

4 жыл бұрын

They sent a *crew* out to do what you expected one man to do. At&t isnt’t your arborist. Help people to help you and do some yard work.

@RickyG225

3 жыл бұрын

@@BruceWayne-mb4hk Okay Batman and bring Robin with you!

@BruceWayne-mb4hk

3 жыл бұрын

Dur hur

@bogieman101

2 жыл бұрын

@@BruceWayne-mb4hk What? He expected to get a dependable and neat job. Did you even watch the video? I think we found the guy that did this crap.

Call your local news station out and watch how quick that will be fixed!! Terrible wiring job by that technician.

@RickyG225

3 жыл бұрын

Must of been the underground that is involved. Far from legit. ATT must be proud to put their badge of great service on this one. Well done. The tech gets "employee of the year" award!

nothing but quality

Wow, the installation looks horrible. It already easy to someone to cut these lines but now it's just eazy pezy.

Yeah, I am a Broadband Tech. for Astound/Wave, and yes complete Shit install and follow up maintenance. But, our society has voted, and the result has been quantity over quality!!! Nobody likes the results except those at the top...

AN idiot installed that service. Very poor workmanship.

Get a supervisor out there, thats some crappy install, supervisor would make them redo it

He should’ve put a slack nid

OMG did you get s**t on by AT&T. Call the fcc, or send them pics.

It doesn't look all right to me the cable should be in the ground. When you have a storm say goodbye to your internet!!

If I was your at@t tech I would fix the line and re install the fibre lines and fix the Black box to the Utility pole Shorten and fix the fibre lines take away old fibre lines That’s the previous tech install Clean up the Garbage he left and Repurpose the fibre lines For another job That’s what I would do in my mind I would Reinstall your entire Internet service and tv service This job will probably take me 4 to 5 day’s Because I would care about this type of thing I would treat it like like my own house They didn’t treat the Fibre lines with respect then bury them in the ground or anything they left the Blackbox on the ground not on the utility pole that can be Very dangerous .

People who never clean their yard where techs need to take 24-28’ ladders disgusted at what techs need to do to please a costumer CLEAN YOUR BACK YARD AND KEEP POLES CLEAN SO THEY CAN PROPERLY RUN A LINE AND THEY DONT HAVE TO DO THIS… CLEAN YOUR YARD!!!! This is not techs job it’s your responsibility

Cut your trees and stuff like that wouldn't happen.

I have found this problem to be very common with AT&T installers. My guess is that they get pay by the installation so the more installs they can do in a day regardless the quality, it is Ok. My neighbor just had his Fiber installed and I swear my 5 year old son could have done a better job.

@matthewgregory7583

Жыл бұрын

We’re paid hourly. This is just a result of the efficiency metrics AT&T uses for the technicians. Seemed like tech preferred to “complete” the job rather than returning due to the debris that prevented him from running the drop between the poles.

i get that your pissed and justifiably so, but you didnt need to drag this out for 9 min

@marens101

4 жыл бұрын

Half the point of this is that it's unedited

@marens101

4 жыл бұрын

Check his profile for an exited/trimmed down version

@estusflask982

4 жыл бұрын

You didn't need to watch it.

Definitely a shit install I would have been a prick and cut every bit of that out all the way up to the supply and make them install it correctly.

lazy install techs that ont give a crap with no oversite from anyone

If you ever make another video, please hold the camera a bit steadier. I have a headache for two reasons after watching that video and only one of them was AT&T.

@estusflask982

4 жыл бұрын

Weird cause for a "headache".

@killingtimeitself

4 жыл бұрын

Wasn't that bad... I've seen way worse.

3rd world