Just don’t try to RMA it

@kyles8524

Ай бұрын

thats why you buy it from a store and get the 3 year warranty

@GamesAndMoreGamesAndMoreGames

Ай бұрын

Exactly. I will never buy ASUS again. Too many other options out there to deal with their terrible policies'.

@Andorski

Ай бұрын

​@@kyles8524Paying for post-purchase support just because the company that manufactures the product sucks is a less-than-ideal alternative.

@destructodisk9074

Ай бұрын

@@kyles8524 You guys out here paying for warranties, rather than just finding a more ethical company to do business with? That is just straight up enabling them. The store wants to stock their products more now too so they can sell those sweet warranties.

@afkaqualls

Ай бұрын

Can confirm. Screen went haywire on an previous ASUS gaming laptop. RMA'd. ~$200 charge.

Looking forward to my warranty being declined because my fingernails scratched it!

@kazumakazuma5814

Ай бұрын

amen brother

@richardinmontreal396

29 күн бұрын

Mine seems to be defective. I've spent 3 weeks trying to resolve things and the only option left is a HW problem, but ASUS won't reply/acknowledge my tests and I am having trouble returning a defective unit??!!

Is that a 1mm scratch? That'll cost $2000 to fix...

@tubasweb

Ай бұрын

This is not an apple device.

as of now ill stay away any asus product just how they treat rma repairs kinda sus and how quality of their products kinda low right now

@Leo-pd4fc

Ай бұрын

Okay, thank you for the Warning, after this i'm not sure do I want to buy the Upcoming Asus Rog Ally X...

@richardinmontreal396

29 күн бұрын

I agree, see my current nightmare posted Jun 4/24

Anything with ASUS hard pass

A Sus don't try to RMA it

I owned an Asus laptop. No problems with the product, but customer support was lacking.

@maxmeier532

Ай бұрын

I am confused as to why people still rely on customer support. that has been shitty from every big company out there, unless you pay upfront for the later service with higher retail prices.

@richardinmontreal396

29 күн бұрын

You actually got customer supports? (See my June 4/24 post). Their website sucks, wrong info, wrong details, out of date drivers. Email them and 2-4 DAYS later you might get a DUMB reply that has nothing to do with your issue. Chatting with them is also useless. On hold while the check, they have to escalate and say wait 24-48 hr for another bad reply.

ASUS is sus.

@madspaz77098

Ай бұрын

A SUS

Ah, ASUS, just as I decided I'd never buy another thing from them after years of being a customer.

All my homies hate Asus

@richardinmontreal396

29 күн бұрын

O l'll give them ONE more benefit of the doubt. See my post June 4/24, if the new NUC works PERFECTLY and then fix the RMA, then I will consider more NUC14..I am not holding my breath and I am checking with my HP and Dell sources for alternatives.

Wheeww.. not gonna watch anymore.. inflation is too much for me to afford these gadgets.. 😮‍💨😮‍💨

@richardinmontreal396

29 күн бұрын

They are actually cheaper than others. I always buy barebone NUC and add my own RAM and SSD so that I can get better specs for less. As I am currently in a nightmare case (see my June 4/24 post), I am evaluating options from HP/Dell but those will cost me at less $500 Cdn MORE and their specs are not as good. ie I can get NVMe drives @ 7000Mb/sec 1TB with 2x16G DDR5 @ 5600MHz for $500 less than a HP/Dell model with 1/2 the ram and 1/2 the storage and neither will quote on the speeds, so one knows they won't be top of the line.

I want the NUC’s that they were gunna do where you could connect a full GPU into! That was such a good idea but they went off the rails with the pricing.

Gamers Nexus has entered the chat...

Say no to Asus. Absolutely no!

Would def like to see some eGPU results. Yes, Please! Best Regards and Best Wishes!

Not gonna buy a single thing from asus 🤷🏻‍♂️

I’m never buying Asus again, my z690 strix board is RMA and I havent heard anything in 7 weeks, despite chase emails. Nothing, then Steve’s just done a huge piece on them! Never again!

My Asus pre-built is on RMA right now 😰😥😰 Strix d35 w/ Strix 3090 and 11900kf.. only 8-months-old. It quit the day that Louis Rossman dropped his video 😫 Put a sticky note that on the case that reads "Dear Asus, please don't do me like Gamers Nexus" Please send thoughts and prayers 🙏🙏

Currently a Minisforum UM780XTX user, I'm looking forward to your first-look video of the Minisforum AtomMan x7 ti (ridiculous name) which will launch tomorrow May 20 (it's already tomorrow in the east).

I will never buy any asus item again.

@numberoneappgames

Ай бұрын

How come?

@swordreflex

Ай бұрын

@@numberoneappgames terrible company, just look up what they've been doing recently

@elmarcentral

Ай бұрын

Why?

@qbtc

Ай бұрын

@ZoeyR86 You got screwed in the Asus?

@ZoeyR86

Ай бұрын

@qbtc a few times over the last 2 years. My asus is dumb Asrock but not as stable...

For the NPU benchmarking, would you consider the output speed of a locally running Large Language Model? Specifically, you could test the Tokens per Second (TPS) speed of a specific model using a consistent prompt. For example, you could use Llama3 with the prompt “Why is the sky blue?” and measure the speed of various machines. Ollama (a popular open source project) is good for this and can be setup on Linux in just a few minutes. It also prints out the TPS for benchmarking. I bet there’s a whole community of people who would be interested in these benchmarks. Please thumbs up if you agree :)

once again, no thermals of CPU, SSD, RAM. No tearing down to see what the cooling system looks like and what components are used on the motherboard. It's not a review! It's just another commercial from ETA. How much do they all pay you?

@betag24cn

Ай бұрын

this channel does product presentations, no reviews here, you want reviews? other channels will do that about money, i bet they pay alot to do these product presentations

@Bob_Smith19

Ай бұрын

They obviously pay more then he would make from an unbiased review. It’s why the channel became infomercials.

@betag24cn

Ай бұрын

@@Bob_Smith19 i wouldnt use the word infomercial, but is the closest to what is being done here the only good thing is i hear about new products othet channels do not cover, so its something i guess

@PXVRD

Ай бұрын

Я тебе больше скажу. На обзоре представлена версия с 165h, а на тестах в видеоиграх написано 155h)))))) Я не удивлюсь, если это просто тесты с другого более удачного устройства. ( I'll tell you more. The review shows a version with 165h, and 155 h is written on tests in video games)))))) I wouldn't be surprised if these are just tests from another more successful device. )

@Cheeseshredder

Ай бұрын

does this mean you guys like infomercial/commercials? Because you're still watching these videos and replying ; )

Saving my money for some better company

@richardinmontreal396

29 күн бұрын

I loved the INTEL NUCs but now that ASUS took over, I will most likely have to go with the HP/Dell models

Would love to see an e-gpu video on this!

I would love to see some inference speed benchmarks for the NPUs as well?

@franzpleurmann2585

Ай бұрын

Even some llama.cpp benchmarks with sycl or openvino on the gpu would be nice.

I believe the maximum RAM supported is 96GB RAM, 2X 48GB

Would love to see a comparison against similar spec minisforum and others especially in price

@richardinmontreal396

29 күн бұрын

on price, they seems good, but that to me is secondary. If I can resolve MAJOR issues (see my June 4/24 post), I wouldn't buy ASUS for any amount. INTEL NUCs were/are amazing, ZERO issues and plenty of happy customers. Now I am looking at HP/Dell alternatives

I can't wait to see what they do with ai in other mini computers.

Wondering if you got ahold already of the interesting Minisforum X7 Ti?

For gaming, 16GB is probably not enough for an iGPU which has has to share memory with the CPU.

My God this dude is unstoppable. Hey ETA do you ever sleep?

ASUS is a definite no. How about ASRock? They're cheaper and have a better track record. At least they're not going to charge a premium for the NUC trademark.

@Seeker_of_sense

Ай бұрын

I had to return 3 AS Rock mobos in a row. Their quality sucks. Then got a MSI and never looked back.

@fesen2

Ай бұрын

Asrocks NUC-Box is harder to come by compared to a Intel/Asus NUC where i am and price is a bit better but still alot.

@richardinmontreal396

29 күн бұрын

@@Seeker_of_sense Thanks for the heads up. My first experience with ASUS NUC 14 is a nightmare (see my Jun 4/24 long post), I was thinking about AS Rock, but if I can't fix the ASUS problem, I'll go HP/Dell as I am partners with both of them.

@Seeker_of_sense

29 күн бұрын

@@richardinmontreal396 Zotac also has several good NUCs.

This is not the first NUC with soldered wifi chip. My NUC 8th gen NUC has a soldered wifi chip. Fun to see they kept the Intel bios

How about "passed the torch" not " past the touch"

Great video 👍 With this mini PC, I am not into its performance and specs. I got 0 issues with Asus products and rma, the recent instance by GN not withstanding. Kindest regards, neighbours.

Hi ETA Prime. Do you have any updates on the Asus NUC 14 Pro Plus? I really love its silver build.

@richardinmontreal396

29 күн бұрын

Read me post from Jun 4/24. I loved all the INTEL NUC, but my first ASUS NUC 14 is a complete nightmare, RMA is worse ...sigh..I'll keep people posted.

ASUS, instant pass

I like that they offered a true HDMI 2.1 for 4k 120hz monitors. Also, works with QHD 240hz monitors.

Hey, how did you achieve fallout 4 above 60hz? I thought it would go 60hz max no matter the system.

... good, but i just worries about warranty.

I wonder if these NUC Ultras have the same STAPM problem some ryzen 8000G APUs had a few months ago.

@hiroshihasegawa2468

Ай бұрын

Probably

I bought it and shipped to me around 10 days before I have 2 comments fr this 1 no audio jack, so I needed to buy a USB sound card 2 if it has 2 2280 M.2 slot is more prefect I tried to connect with the GPD G1 EGPU, it can run more smooth

@maxmeier532

Ай бұрын

why did you have to buy a usb sound card because of the missing audiojack.

@lenovohome2559

Ай бұрын

@@maxmeier532 this NUC14 pro hasn't audio out (except HDMI audio), so I need a extend usb to audio

Can you please post a video about mini pc's that can runs games not being on the lowest settings.

3:33 Nice wallpaper!! How to get that?

Is the Ai function is one that can be disabled?

Emulations test please 😁🥺

I'm planning to buy this but a lot of hate lol I changed my mind, I guess I will stay with my old build supermicro for a while.

Hopefully a new bios fixes this GPU lock issue

I've discovered your feed and wanted to say, fantastic insight here . I'll understand if you don't want to bother to respond but I'm hoping you can give me some direction. I've been really leaning toward buying a mini. This one seems to have great processing power and I can't quite mentally compare it to Beelink SER7 or the newest SER8 I'm currently working with a Dell 7730 I7-8850h processor with 32G Ram and 8G Vram. I don't really play a lot of games, Tears of the Kingdom would be about the highest demanding of resources and from a Video Resolution perspective I am ok with 720p type res although I just bought a 3840 x 2160 monitor. My Two main applications where I'm finding that my system is , by my perception, slow is video-editing, converting, upscaling etc and the other issue is Video translation using Whisper AI. Depending upon the Model you choose 8Gig Vram is not sufficient and causes really slow processing time. For example if I set my "Model" to Large (which yields a more accurate translation) the time to translate that 1 Hour video will be about 8 Hours on my system. I would have expected better but maybe I am overestimating the impact of the 32G DDR-4 Ram and the I7 Processor. When I go to Task manager during either of these processes there doesn't seem to be that much of a drain of my resources but ultimately the speeds are very slow. Which brings me, in a very circuitous way, to you. I have really been considering a mini or even possibly a full-sized PC. Can you, if you're willing, give me some direction. THanks in advance and if not, thank you for the great, insightful, and well-paced videos..

Me typing on my asus laptop, with a full asus computer build and monitors saying please don't make sponserships for Asus, this really feels like a paid sponsership without actually reviewing the product and Asus has the worst reputation right now for a reason.

What type/ model of igpu we can connect on thunderbolt? Is it ok a igpu with oculink connection?

Hi I enjoyed this video, what would be a good mini pc for gaming that I can hide behind the tv to play steam games. I currently have a SteamDeck after years of playing consoles. SteamDeck docked isn’t great, so I’d love to be able to play the same games I have on my Deck on the TV from time to time but have 4k graphics

@richardinmontreal396

27 күн бұрын

I agree, but you better be really experienced with drivers and how to install them. The ASUS website has old and outdated info and the PDF/txt instructions are just plain WRONG. Oh, and the on board LAN port won't work, you have to go wireless unless you can figure things out yourself.

Can you use the SATA drive opening to let out an Oculink cable connected to an M2?

These NUCs seem to get better each time

@richardinmontreal396

11 күн бұрын

unfortunately, support with worse to non-existent

What is the removable slot on the back for?

I've been procrastinating a mini pc for months now and I just don't understand the trend. I mean, they barely even do 1080p/low/@60fps for any game, what am I missing? My 1600X desktop did 1080p max settings 50-60fps, in most games I played. Small form factor? 😒

Need to add NVIDIA or AMD gpus to run more than 60 fps and high or ultra settings on AAA games.

Asus = NO Intel = NO So it is a NO-NO

@richardinmontreal396

29 күн бұрын

I disagree with INTEL, I have sold/used NUC 10/11/12/13 and they were ALL AMAZING, ZERO ISSUES, now with my first NUC 14, nothing but nightmares (see my Jun 4/24 post)

test please this unit (or another with same series processor) with egpu thru oculink thru second m2 slot

There is something wrong here. This was the 165h and you noted a few times you were running it at 65w. But then the gaming benchmarks show it's a 155h at 35w.

Why is everything an AI now? How does that work?

Mmm i seen similarly performance from my rog ally z1 extreme. That only has 8 cores and 16 threds, it also only has 16gb of ram shared between the CPU and GPU id like to get it upgraded to 32 but its kinda expensive one guy wanted $200 for it witch is funny because he was calling out ASUS for not including it in said you could get the ram chips for packet change. Hearing him say that i assumed it was gonna be luke $100 or something close to that.

Asus bad

How about noise?

I think its nuc 14 pro plus look super super slick

Any reason why my June 4th 2024 comment doesn't appear unless I login to KZread? I gave up waiting for ASUS to reply (chat, 4 long phones calls, 10+ detailed emails with screen shots and note on my test). I will RMA my first NUC 14 to distribution (they are still hassling me about RMA), I ordered a new NUC 14 to test out. That should arrive sometime today and I'll test it out. Hopefully, that will work proving the first unit was defective. However, if the 2nd one also fails, I'll give up completely on ASUS - I'll keep everyone posted.

My friend bought a B550 AMD AM4 mobo from Asus 2 years ago when Covid was still a thing. It was faulty and only worked with 1 RAM slot and he tried to RMA it. It was a complete nightmare. Now Gamer's Nexus came out with his series and solidified for the community to never purchase stuff from Asus again. Overpriced mid gears.

Wouldn't recommend picking up asus product after the whole Ally thing going on with multiple reports of Warranty issuers

How to connect speakers to this?? No audio jack?

Can use for secundary pc for stream?

You missed memory spec: 2 x SO-DIMM DDR5 5600 memory, up to 48GB x2 The total is up to 96GB not 48GB Can you please correct it on the video or description?

What's your keyboard 😁

As there is room for 2 m.2 ssd's, can it do RAID1?

@richardinmontreal396

29 күн бұрын

Yes, a 2280 and a 2242. I woudn't do RAID in any small boxes though

Really hope the internet drags asus to the fullest extent they deserve

I like the concept, but no more ASUS products for me.

This badly needs an oculink egpu comparison, with something like a gtx 1060 3gb / gtx 1650 4gb or an RX 6400 (any gpu in the ballpark 3400+- timespy score). That intel iGPU might be massively holding this tiny pc back!

At least it has a USB C in the front. I don't understand why most other mini PCs have them in the back.

Cost should be the first big thing to state

Pray you never have to use the warranty

Asus keyboard key came off, would only sell whole keyboard for like $100. Recycled an other useful machine I intended to use for Linux.

Good I/O. $899 is rather pricey though.

No mention of Price $

Want a NUC with internal PSU, not bricks!

No test for AI capabilities?

if the youtube comments are against it, I'm for it by default; my next pc will be a mini ASUS.

Added to all the Asus stuff going on, why chose Intel anyway when AMD runs circles around them in ALL areas for these mobile chip designs. Both single core, Multicore and gaming is better with the 8845HS. It may not be a super upgrade from the 7000 series but still better than what Intel has. Overall its just a better product all the way.

@mechanicalmonk2020

Ай бұрын

For my usecase, the NPU. AMD still isn't up to it on that front.

@ezg8448

Ай бұрын

Why? Intel plays very dirty behind the scenes, locked in contracts, purchasing rebates, very anti-competitive stuff. Let's not forget those suspect tech specs as well.

""Warranty" and "Asus": pick one.

Does it support a 4K 32 inch monitor

@richardinmontreal396

22 күн бұрын

Yes, even the Intel NUC 13 could support 4x 4K monitor (size doesn't matter, the 4K resolution does)

Not worth the investment vs the perfomance.

This mini pc is awesome 😀

the nuc will still be avoided because of asus who will do anything for more profit ….

@acegear

Ай бұрын

asus new product is either fail after 1year or have random glitches as a year or use cheap cap cheap manufacturing cheap on everything just to get more profit margin or fail due to too aggresive OC which voids warranty claims and blame the customer why turn on those setting

A asus mini pc that dont thermal throttle ?

let me know when it's $75 on ali express

another great vid:)....nice lil unit, its such a shame that asus' customer service (rma dept) is one of the worst i have ever seen. I've been an IT. tech for almost 30 yrs.....the only rma dept that is worse for warranty claims is microsoft. Too bad Framework doesnt make nucs.

BOYCOTTING ASUS is one of the smartest move consumers can do! 💪 DOWN WITH ASUS !! 🔥

just hope you dont have issues with it and have to send it in. Asus will want $300 for any fingerprints or scratches on the case.

Expect to pay more than the value of the device to get it repaired.

Problem I have with them they are so expensive might as well get a mac mini at that point..

@fesen2

Ай бұрын

Base spec mac mini is all fine but if you want more than 2tb ssd and over 165gb ram you can buy two NUC 14 for the same price...

Thanks for the review, but ASUS is on my 'No' list until they proven to change their customer dis-service ways.

god dayum the cpu is sitting at 22% utilization at idle o.o what is it doing, thinking about life?

@Bob_Smith19

Ай бұрын

That’s the AI doing its thing in the background.