Answering the phone in a professional way | Phone Etiquette 101
Answering the phone in a professional way!
Having good phone etiquette is essential to anybody answering phones in a professional setting.
As answering professional calls are very different from answer personal calls. It's easy to slip up and accidentally speak to your customer in a way that makes you or your practice look unprofessional and sloppy. Here are some things to consider when answering the phone in a practice.
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![Must-Know Telephone Phrases [Successful English on the Telephone]](/img/d.gif)
Пікірлер: 25
I literally just sent this to my Dr's office. I hope they get the hint.
Thank you for the techniques but the background music is not let to concentrate on your techniques, thanks
Thank u so much 🙏🏽I was doing many mistakes 😂😂😂 I’m going to keep rewatching so I can never forget! Lol
@JaniceWheeler
Жыл бұрын
You got this!
Great job
Very informative! Thank you.
@JaniceWheeler
3 жыл бұрын
Glad it was helpful!
Thanks 🎉🎉🎉
your video is quite great, Madame. I am your new subscriber.
Thank you. This prepare me before I go to work.
Tip for training videos: Don't use background music, it's very distracting.
Thumbs up!
@JaniceWheeler
2 жыл бұрын
Glad you enjoyed our video! We have tons more on our channel and we post a new one every Friday.
Bela ❤
I thought I was the only person in the world that disliked "no problem" as an answer.
@mdtisthebest6249
2 жыл бұрын
Why?
@tdim4309
2 жыл бұрын
@@mdtisthebest6249 Why I thought I was the only person or why I disliked it?
@peepdurple6210
2 жыл бұрын
@@tdim4309 why u disliked it
@tdim4309
2 жыл бұрын
Because it is a negative understatement that suggests that there could be a problem. It should be a positive statement, so 'a pleasure'.
0:50 could you please give an example of a good answer? I have trouble seeing what's wrong with the example you gave
pleasuee is mine is good too
I try to use the Disney method😊
Unwanted background music
antiquated
Heh...