Accomodation Knowledge - Handling Guest Check in
Welcome to IPB Internasional VECTOR (Virtual Educational Creative Tutorial Room).
In this video, you will be learning the method of handling checking in guest.
Happy watching!
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Talent : Students & Lecturer of IPB Internasional Bali
Location : IPB Internasional Bali
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Institut Pariwisata dan Bisnis Internasional
The International Institute of Tourism and Business
Address : Jalan Kecak, No. 12 Gatot Subroto Timur, Denpasar - Bali
Phone : (0361) 426699 / 426700
Website : www.ipb-intl.ac.id/
Instagram : ipbinternasiona...
Facebook : IPB Internasional
Пікірлер: 75
Tolong kasik tulisan percakapanya di sepanjang vidio biar semakin paham bagi pemula bhs inggris , thank you and Amaaizzzzzzingggg👍👍
@ipbinternasional
3 жыл бұрын
Terima kasih ya atas masukannyaa.. Have a great day!
@Suyaone011
7 ай бұрын
Aktifkan saja subtitle nya muncul dah tulisan
Very good virtual presentation. It is a great help to students specially this time . Thank you very much for sharing.
@ipbinternasional
3 жыл бұрын
Thank you for the compliment. We do hope our videos are helping everyone to learn.
@ytarmy7274
2 жыл бұрын
@@ipbinternasional wkbceo8weknb
Receptionist explained to guests very well and nice nature . Manager also speak very well .
this is really good to increase knowledge
What a great effort.... Thanks you guys for this
@vaijib8295
3 жыл бұрын
Great effort thank you guys
Great demonstration of the steps involved in the check in process I believe this was recorded during the COVID pandemic. I'm curious. Did your check in process change since then? Best regards from Guatemala.
Wah mantab... thanks ilmunya bu 👍
Very nice content,, it help me co much❤
Good job! very profesional
I really learn to much in so fée minutes🎉 Thanks you
Very good information ❤
Very promising and l would appreciate them for mentoring me now.Since l have learnt alot
Thank you mem good explanation
Very Nice. I wish humanity like this existed in the states.
@ipbinternasional
3 жыл бұрын
Thank you for your support. Regards from Bali
Helpful channel
Excellent 👌
That was very good
Great
Thank you mam
Great content, very informative 👍🏻
@bagushendro4692
2 ай бұрын
Great content, Verry informatif
Wow I have really learn a lot ,I am all a bellboy at salt lick safari wildlife
very good
Makasih cantik...sangat berguna.
okay
@tashininjey4683
4 ай бұрын
ok
Good content, thank you
@ipbinternasional
2 жыл бұрын
thank you for watching
How should front desk clerks welcome incoming guests?
Good vido
Explore Golgumbaz with Guide Jahangir .
Can we get a promotion working in front office department?
Hello, sir. Your video are great and it's very useful. I've a question to ask for your help. If our guests they booked our room for 2 or more nights and they deposited us for some money but, few days later they informed us again that they're going to cancel their reservation. So I want to know, if in this case do we have to repay that deposit back to them or not? Thank you.😍😍
@ziziphomolo7898
2 жыл бұрын
I think it depends to your Policy as a Hotel. If you have a no refund policy, then you don't give it back. If you have a policy that says, you are going to deduct a certain percentage, then you will apply that. But if there's no policy at all about cancelation fees, then I think you should refund them all their money
@Babasyahid
2 жыл бұрын
Just deducted length of their stay and 50% the rasedue room blocking from the early C/O. This is purpose for OTA/Off TA/Walking Guest, also depending on season during stay. Thank you.
NICE VIDEO
@ipbinternasional
3 жыл бұрын
thank you for watching..
They should fill in a check in form
Can a minor book hotels and villas in bali?
Hi, I just want to know if how many guest will fill out the registration form if there are 2 or more people in the reservation? Thanks.
@hashanamarammachate414
3 жыл бұрын
I think the guest in the video asked if they need to both sign the form, but I actually was not able to hear it well. Looking forward to your response. Thank you. :)
@ipbinternasional
3 жыл бұрын
Hi thanks for watching. If there are two or more receptionist in the FO at the same time, we can handle more than one guest. If there is only one receptionist, we ask the other guest to be seated and waiting for their turn.
@hashanamarammachate414
3 жыл бұрын
So it means that if it's a group tour reservation, all people in the group should fill out a reservation form, is my understanding right? Thanks for answering.
@ipbinternasional
3 жыл бұрын
@@hashanamarammachate414 For a group reservation, just the tour leader/group leader who needs to handle the check in. After the check in process has finished, the tour leader distribute the room card/key to all the group member.
@hashanamarammachate414
3 жыл бұрын
Thank you for being responsive. ♥️
Understood am prowed of her
They still have to learn more to speak in English fluently and calm,,just relax guys
@ipbinternasional
2 жыл бұрын
The models are still on first semester, and for us they were amazing since it is not easy for a beginner to talk while the recording crew are paying attention to them :)
@rikisaifudin6523
2 жыл бұрын
@@ipbinternasional play the accent sound more interesting.they were speaking in English right?speaking in English with style like sing a song..the song like Indonesian,that was mostly problem for Indonesian when they were speaking in English
Reaaersa
why dont they seated guest while giving towel and welcome drinks
I can''t stand for the thick accent😂 ur guys preforming in the video and u know it's impossible to have such service in realistic life
Mam weak up cell procedure video
Very good presentation but the text you need to make a correction
@ipbinternasional
2 жыл бұрын
Thank you for your concern, we do apologize for the mistakes.
HI
Spelling of Accommodation
Handling complaint please
Some things are missing
Kurang lengkap ngak ada teksnya bahasa indonya...
Harus dikasih text biar tahu kalimat yang disampaikan
@ryo_elmessiah8378
2 жыл бұрын
rasanya ada pak tinggal kita click sub title nya
The way how the doorman opened the car 🚗 doorman you may think he is the owner of the car. He killed the full video.
I couldn't understand what you said
I thought she was mexican.