I’m new to the channel. I love how you introduce yourself. You 100% set the tone well! Thanks for your input and expertise!

@customerloyalti

2 ай бұрын

Welcome! @jaredaswan! So glad you're enjoying our content. Happy to have you here!

Very well done. Great presentation

@customerloyalti

5 ай бұрын

@4jhoseandsupply Thank you! So glad to hear you enjoyed this video. You've got a great channel too!

Small world, I was born & raised in Oly! Thanks for the informative video :)

@customerloyalti

10 ай бұрын

Hi @EpoxyMuffin - Oh how fun! Oly is a great town. Glad you liked the video, and maybe we'll run into you in Oly sometime!

Run, don't walk and take your wallet with you as far away as possible from Clover and their non-existent customer service.

@customerloyalti

Жыл бұрын

Hi Cindy - Sorry to hear that you didn't have a very good experience with Clover. We'd love to hear what you're looking for! (Spark Loyalty has exceptional customer service.) What's your email address? You can also call 707-79-SPARK or email support@sparkloyalty.net.

@bilalsiddiqui934

Жыл бұрын

Are you looking for POS machine?

@stacyfelton1308

11 ай бұрын

Yes you are right about clover, the worst. Having problems getting my money!!!!!!!!

@customerloyalti

11 ай бұрын

@@stacyfelton1308 - Sorry to hear about your experience with Clover, Stacy. If you're in the market for a loyalty system, let us know! You can reach us at 707-797-7275 or support@sparkloyalty.net.

@stacyfelton1308

11 ай бұрын

OK let me get this problem resolved! For anybody else that reads this it's 20,000 I'm trying to get back

Heads up on Lightspeed , Support is great for sales and upgrades, However, technical and billing is extremely slow to respond. So much so that I am watching this video to pick an alternatives.

Very helpful video. Thanks

@customerloyalti

6 ай бұрын

@alihaiderkahloon Amazing to hear! Thank you for watching.

Any recommendations???

Paypal Zettle sounds like a great option for small businesses like fruit markets, butchers, car boot sales and so on. Very few people carry cash any more.

@customerloyalti

8 ай бұрын

@ABanRocks 100% you nailed it. Having avenues for receiving digital payment and loyalty is extremely important!

This was a really great video! I'm in need of a pos for a high school booster club (a nonprofit) where we will be selling food at the concessions, tickets for games/events and spirit wear. Which system do you think will work best for those needs? I'm thinking Zettle, but I'd love your input. Right now, all we can accept is cash, cash app or zelle payments, but we NEED a system to take debit/credit cards. Thanks!

@customerloyalti

4 ай бұрын

Hi there! Thank you for your question. Yes! Zettle will be your best option especially for events and smaller pop-ups. It's very convenient and easy to use as well!

I am opening a small beauty supply store, and I am looking for a pos system any idea?

I purchased a seasonal Kettle Corn stand, would you suggest going with zettle? Thanks, Come see in Camas WA this summer ☀️

@judichristopher4604

Жыл бұрын

I am very new to this myself... but yesterday I was talking to a woman that does vending and has a couple of food trucks... she swears by "TOAST"... she says it does EVERYTHING for her...

@customerloyalti

Жыл бұрын

@traviswebber3602 We love Camas, WA! Such a great downtown. What's the name of your Kettle Corn stand?

is there any of em where you can set up one of those screens other stores have where customer can see the total amount of what bought and all they bought and if there where discounts added in that screen? and i would be able to see too on the other side of screen? so the screen is 2 ways showing the same if understand what mean, 7/11 and rituals and other stores have that dont no what its called or who have it with a complete pos system, i am currently using zettle they say its not needed and they wont get stuff like that

@customerloyalti

8 ай бұрын

@denizbircan5894 Hi! Newer POS and loyalty systems usually have a separate small screen for customers to review their order or claim loyalty points and rewards!

are you able to make a video about all different types of pos with shopify? I should be able to sell things not on the website right?

@customerloyalti

5 ай бұрын

Great question @silkemueller1391! We're actually in the middle of doing some research on this subject right now. Would you be interested in chatting with us? If so, please email marketing@snow.sh. Hope to chat with you soon!

Please be very careful with Clover. Our small coffee business bought the pos system bc a salerep promised our label printer would work with the clover mini 3. Well it didn't. We spent weeks trying to troubleshoot, they raised the monthly fees on us from 15 to 60 (bc they said this would allow the printer to work), only to finally find out the printer only worked with clover mini 1 and 2. Customer service is extremely hard to reach, they are not knowledgeable in their subject matter and to top everything off they will not give us a refund, even though the pos (piece of sh*) system wasn't used one day in our store. Shopify has worked well for us or splurge and get Toast

@customerloyalti

11 ай бұрын

Thank you for sharing about your experience @matthoutmann4425. Let us know if you want to join us for a #merchantmondays chat on Instagram Live to share more about your coffee business!

@RealGioPower

8 ай бұрын

How much are the credit card fees with clover? I was almost switching to them because Square has 2.3% + 10c per transaction and since we are a QuickServe most of our transactions are on average 15 bucks!

I'm opening a new small bar and need to keep costs down, do you think Paypal Zettle is a good fit? Perhaps adding Spark Loyalty as a potential add-on app for offering a loyalty program? I don't like the idea of long-term contract with the POS provider given the uncertainty of success on my new location...

@customerloyalti

10 ай бұрын

Hi @ke0kie - Great question! Spark Loyalty could be a great stand-alone loyalty program with any of these POS systems. And yes, Paypal Zettle could be a great fit for you. We'd be happy to chat more about the options we have available for your new bar. You can reach us at 707-797-7275 or by emailing support@sparkloyalty.net. You can ask for Ric! Looking forward to chatting with you!

we have a boot repair and custom hand made to order boot bussniss, we are looking at upgrading our little cash register into a full modern POS system...all of these mainly look like for restaurants and stores that sell nick-nacks. While we do sell some retail, we mostly do a service. what POS do you recommend for us? also we would defiantly need a cash drawer.

@customerloyalti

8 ай бұрын

@jtspgs1986 hi! Thank you so much for your question. So the majority of POS systems such as Square, Clover, or Toast function with all types of businesses such as yours! They are cash friendly as well so you have the best of both worlds!

@georgianwindow

5 ай бұрын

Are you in the UK

Does lightspeed offer the business owner to set up custom delivery windoes for customers to choose from?

@customerloyalti

11 ай бұрын

That's a great question, @adrien2471. We don't know that level of detail about Lightspeed's platform. I did a quick search just now and I wasn't able to find the answer for you. However, it looks like Lightspeed has a 24-hour customer service line, so you could give them a call and ask. Here's the phone number: 1-866-932-1801

For the spark loyalty does the member have to have the app?

@customerloyalti

11 ай бұрын

Hi @fernandovargas5070 - Great question! For our all-mobile Start plan, both the merchant and the shopper will need to download the app in order to use the loyalty program. For the Premium and Pro plans, you do not need to have the app to use the program, as there is a counter kiosk system. Can I help you with any other questions? You can also reach us at 707-797-7275 or at support@sparkloyalty.net.

Great video! Can Spark Loyalty work with any of these POS systems?

@customerloyalti

10 ай бұрын

@user-le4pj7ep2q Yes! Spark Loyalty is a stand-along loyalty program that can work with any of the POS systems reviewed in this video.

Would a lightspeed pos work well with grocery store? How is the credit card processing fees for that?

@customerloyalti

8 ай бұрын

@kazumayagami7093 Lightspeed pos works with any type of business and the fees can be around 2.6% plus 10 cents per in-person transaction!

Which one is available in South America? Thanks

@customerloyalti

5 ай бұрын

Hi! Most POS systems do not operate in your location but Korona POS, Toast POS, Lavu, TouchBistro, and SquareUp are great options for your area!

Does the shopify system still integrate with my website even if I don't use the shopify store platform?

@StillnTheClear

5 ай бұрын

disregard,! I paused the video to ask the question just before you answered it. Patience young grasshopper😊

@customerloyalti

4 ай бұрын

Awesome! So glad you find your answer. Please reach out if you have any more!

Hey, do you guys have an exclusive agreement with a POS or are you able to review/recommend others?

@customerloyalti

Жыл бұрын

We work with any POS! What are you looking for?

Hi. I need a pos system for my online bakery but am in the Bahamas and a few of them dont work outside the US. Can you point me in the right direction pls!

@customerloyalti

4 ай бұрын

Hi there! Thank you for your question. Yes some POS systems such as Square do not operate outside of the U.S. but Toast and Lightspeed are two great systems that do operate in all countries. Look into those systems, especially if you're located in the Bahamas!

I get it… loyalty program! 😂

Have you done any video on the credit card fees you pay for each of these 6? I have a small business (quick serve restaurant) and the credit card fees are killing me...

@Advocate4yourbusiness

7 ай бұрын

I can look at your interchange fees and direct you. I'm in Indiana, so I probably can't personally help you, but I can help direct you on what to ask for with your current provider

@customerloyalti

7 ай бұрын

@RealGioPower Hi there! Thanks for the question. We don't have a video specifically about credit card fees at the moment, but that's a great idea, and we'll add that to our list of future videos! We agree that credit card fees are a killer, and you have to find a POS system that doesn't drain you. Which system are you using now?

@juse4507

4 ай бұрын

Hey brother idk if you were still needing help w those cc fees but my omega rep sold me on a new card reader which automatically adds 3.95% to the ticket total which the customer then either accepts or declines. We have signs that say “prices reflect 3.95% cash discount” the customers have either not noticed or been more than understanding of the fee. It both covers your cc fee so you don’t lose money on every swipe as well as encourages customers to pay w cash to which we all know, cash is king. Especially if you’re old school like me 😅 good luck 👍

Shopping for a Pos, but my franchise agreement states that I have to use Shift 4 credit card processing. Any recommendations?

@customerloyalti

Жыл бұрын

Square seems to have a straightforward integration with Shift4 -- here are some details: support.3dcart.com/Knowledgebase/Article/View/857/14/how-do-i-integrate-my-shift4shop-store-with-square-pos

@maryannmccrory2995

11 ай бұрын

We're leaving Shift4 for Heartland. It does involvle changing to their POS system, but the estimated savings will be about $1000 per month. We're a struggling small business -- that's a significant amount of money to us.

@JoseAlvarado-wt4kp

6 ай бұрын

I recommend you not to get square you may be scammed by this company

Hi , did you hear of flipdish ? Do you know anything about them ?

@customerloyalti

6 ай бұрын

@alexanderu4208 Hi there! Flipdish is a great option for online ordering but does not have any POS System.

@alexanderu4208

6 ай бұрын

@@customerloyalti I made some research and I think they do have a pos now, actually a very good system

Can I use any of this pos for my restaurant in Africa ( NIGERIA)

@customerloyalti

5 ай бұрын

Hi! Most POS systems do not operate in your location but Korona POS, Toast POS, Lavu, TouchBistro, and SquareUp are great options for your area!

Spark loyalty sounds nice from the info provided, but id really like to know the ins and outs, "dirty details" I guess you could call it. I completely understand that this isn't something you'd really want to share with the public, but as for me specifically, knowing exactly what I'm getting into including the gory details makes me want to trust the company more and id even be willing to settle on some things. Will spark loyalty ever have any external hardware? Most people are more familiar with that concept and (like me) there's a select few people that don't have any extra storage on their phone to download another app which could drive away sales if people have to make effort to decide which other apps they want to keep or replace. Is there a way I could have my invoices printed on ANY of these POS's? How would I print receipts with no external hardware? I'm young but can be very old fashioned, I myself prefer keeping my receipts.

@customerloyalti

6 ай бұрын

Thanks @chocobunnee ! We're happy to help. We have a whole video that walks through our system and the three different plans that you can choose: kzread.info/dash/bejne/iI2gj6SpisK-d7w.htmlsi=vNNJ_LsMs4TcBfIl If you have more questions, leave us a comment or reach out to support@sparkloyalty.net. Can't wait to hear from you!

@chocobunnee

6 ай бұрын

Thank You @@customerloyalti , I'll definitely be taking a look!!

I’ve heard nightmare stories about Square and them holding back payments. We are opening a very small nail salon, so what would be the best option? My wife’s customers don’t need a loyalty program because they’re already very loyal.

@Burbujaazul

3 ай бұрын

I own a small bussines and have square for 3 years already, no holds, and you don have to pay for loyalty if you dont need it. So is no monthly payments just a percentage of your sales.

Thanks for advices, question! What are the best POS systems that you would use for a small japanese restaurant? I will open it soon. Like about 1,000 sq/ft and 35-40 seats total. Seems like Paypal Zettle is the best fit for me.

@customerloyalti

4 ай бұрын

Hi there! Thank you for your questions. Paypal Zettle is definitely the best entry level and affordable POS System on the market and would definitely be useful in your restaurant. The only downside with Paypal Zettle is that there is no loyalty program within the system so definitely think about other options such as Square, Toast, or Clover as they do offer a loyalty program!

@analendvai3265

4 ай бұрын

You forgot to mention if you go with Toast you are screwed locked in and can't moved to a different merchant clover is not 1000 alot less Clover is the was to go oh and yes they have customer loyalty program Apple pos looked in can't change merchant

Square being a huge SKU ? What do you mean ?

@customerloyalti

10 ай бұрын

@YTparadise Great question! SKU stands for stock-keeping unit, which is a scannable bar code on product labels in a retail store. We just mean that although you can switch from Square to another POS system, it can take a long time to update SKUs on all of your products, so it's worth keeping that in mind when considering switching systems. Thanks for the question!

SpotOn runs circles around all of these systems.

@mikeschultheis8364

Жыл бұрын

What are the 5 top things you like about SpotOn?

@customerloyalti

Жыл бұрын

yes! We'd love to know too!

@jpipolagunas

9 ай бұрын

Spoton user interface is so confusing and menu updating very complicated

@TombstoneDjango

9 ай бұрын

I have known about SpotOn for about 5 minutes, and in those 5 minutes, I do not trust it at all. Anything where peer review aggregates are scrubbed, and your videos are either on the “KZread for kids” or have comments disabled, it’s a terrible sign.

I have two small vegan restaurants in Los Angeles cali I really want a Self Service Kiosk and for online purchases ??

@customerloyalti

Ай бұрын

Hi @alanherrera1926! We suggest you narrow it down to Square or Toast. Square's platform is robust and trusted by many businesses. Toast is geared specifically toward restaurants and is highly customizable. Good luck and let us know which one you go with!

Tost ❤

@customerloyalti

8 ай бұрын

@irfanlalani6543 Thank you for stopping by Irfan!

Sq and Shopify is rip off with there merchant fees !

@customerloyalti

6 ай бұрын

Hi! There are definitely pros and cons to each system but there are definitely alternatives for cheaper costs.

Sneaker 👟 Store 🏬

@customerloyalti

8 ай бұрын

@malontedavis304 So true Malonte! Shoe stores do perform well for brand loyalty!

I don't like the background music. Very stressful !

@customerloyalti

9 ай бұрын

@mohannadona22 Thanks for the feedback! We'll definitely take this into consideration for future videos. We appreciate you watching!

Square is down!

@customerloyalti

10 ай бұрын

@BrokenBleedBlack - We see that too. We hope they will be able to resume service soon. We know that this affects retailers in a big way!

$179? The cheapest square register is $799 - $1,479

@customerloyalti

Жыл бұрын

According to the Square website: squareup.com/shop/hardware/us/en/products/ipad-pos-stand-integrated-card-reader?device=c&gclid=CjwKCAjw_YShBhAiEiwAMomsEJEnrzULOE-lpt3uC1QxIiE6v2oOuhG1VSBGOAlJ-ZpkHExWRuRXiRoC71cQAvD_BwE&gclsrc=aw.ds&kw=PRODUCT_GROUP&kwid=p70646817143&matchtype=&pcrid=44073518017&pdv=c&pkw=&pmt=&pub=GOOGLE

@whitestrips1

Жыл бұрын

@@customerloyalti This is a stand. You would still need an iPAD to have a usable system.

@JaquiMacMillan

Жыл бұрын

Stay away from Square.... very expensive and are known to freeze your funds for no reason!

@teniabrown5220

Жыл бұрын

You're right

@sarahp3259

Жыл бұрын

Can Spark Loyalty program use the screen /integrate with my existing POS? Or do I need to have a separate station/screen for Spark?

square is the best of the best

@customerloyalti

5 ай бұрын

@jc1566 So glad to hear you're enjoying it!

Paid review

Too much money