Conflict on a team is inevitable. On diverse teams, where individuals come from varying backgrounds and possess differing opinions, those opinions will clash often in the form of disagreements and conflicts. Understanding the types of team conflict that can arise in a team setting is crucial for effective management and resolution.
In this episode, we will delve into the four types of team conflict: relationship conflict, task conflict, status conflict, and process conflict.
Each type of conflict has its unique characteristics, causes, and potential solutions. By understanding these conflicts, leaders can respond appropriately in the moment, setting the team up to harness the benefits of conflict rather than letting it become a destructive force.
0:00 Introduction
1:17 Relationship Conflict
4:33 Task Conflict
6:56 Status Conflict
9:45 Process Conflict
11:47 Conclusion
As a leader, understanding the different types of team conflict is crucial for effective conflict management. By responding to each type of conflict in the moment and setting the team up to harness the benefits of conflict, leaders can foster a positive and productive work environment. Remember, conflict isn't necessarily a bad thing. When managed properly, it can lead to team’s having their best ideas and individuals doing their best work ever.
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//ABOUT DAVID
One of the world’s leading business thinkers, David Burkus’ forward-thinking ideas and bestselling books are helping leaders and teams do their best work ever.
He is the best-selling author of four books about business and leadership. His books have won multiple awards and have been translated into dozens of languages. His insights on leadership and teamwork have been featured in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, the Financial Times, Bloomberg BusinessWeek, CNN, the BBC, NPR, and CBS This Morning. Since 2017, Burkus has been ranked as one of the world’s top business thought leaders by Thinkers50. As a sought-after international speaker, his TED Talk has been viewed over 2 million times. He’s worked with leaders from organizations across all industries including Google, Stryker, Fidelity, Viacom, and even the US Naval Academy.
A former business school professor, Burkus holds a master’s degree in organizational psychology from the University of Oklahoma, and a doctorate in strategic leadership from Regent University.
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"Appreciate That" by David Cutter www.davidcuttermusic.com